- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
Free shipping over $39.90 purchase.
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Submission of claims-Any return or exchange of items will be applicable within 7 days upon receiving of the item.Any shortage of item or wrong item received-Provide picture of the item contents within the parcel package and picture of orders with delivery information-Shipping fee will be incurred from seller end.Defective item issue-Provide picture of the defective area of the received item.-Replacement will be of same item, unless out of stock.-Shipping fee will be incurred from seller end.Any change of mind from buyer's end-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.-*No return and exchange for certain item(s) such as undergarment due to hygiene issue-Provide picture of the item to seller end.-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days. -We will check over the matter from our end.-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund. -We will assess the claim issue with the provided picture and inform on the progress.
Hi, please take note that we have changed our email address from previous email@example.com to firstname.lastname@example.org. Thanks
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I've been buying from seller for a long time but recent purchases have been disastrous. This time, i ordered a pullover but came this (see attached photo) tee dress thingie. Went back to e listing to check if i placed the wrong order, but the entire listing had changed and my item code no longer exists. Sent an inquiry to seller to check if i had placed a wrong order but i only received a standard reply asking me to email for refund or exchange -.- no, i am not going to go through so much trouble to address a mistake of yours. Bad bad experience.more review
Group:QF | A:13 | B:12
Good price and acceptable...........
Group:QF | A:16 | B:7
Delivery was fast, it looks similar to the picture however the quality and workmanship is really bad. Not possible to be worn as threads were constantly coming out as there was no finishing done for all the edges and the cutting was uneven. The good thing is seller is responsive and accepted my request for refund including postage to return the item. Awaiting the refund now. I have also previously purchased other items which were quite good for the price hence still recommend this seller.more review
Group:QF | A:10 | B:20
thanks seller and I like it
Group:QA | A:3 | B:11
Price is ok but item has a stain in front.not happy with the item 😕
Group:QF | A:4 | B:9
Group:QF | A:12 | B:13
Group:QF | A:8 | B:17
Group:QF | A:10 | B:14
Group:QF | A:3 | B:9
Group:QF | A:4 | B:12
Hello, may I know what is the material for QF-10-20? Thank you.
Hi,Outer layer is velvet, inner is satin kind.Thanks.
Hi seller, qf-7-18 measurement please? :) thanks
Already inquiries replied. Thank you.
Hi seller, qf-7-18 can I have the measurements? Also, if I purchase usually how long will I receive the stocks? Thanks:)
Hi,Length 79cm Bust 84cm Waist 90cm. If you order today, we will only load on Monday. Please opt for Qxpress.Thanks.
Hi seller! May I know what is the material used for QA 12 5? If my bust is 86cm, waist 76cm, can I fit into the dress? What abt the length too? Thanks!
Hi,The length is 81cm. Bust is 98cm and waist is 104cm. The material is cotton and polyester. The sleeves is chiffon material and slight sheer under sunlight.Thanks.
Thank you very much for your info.
Hi,Sure no problem.Thanks.
Hi, will you be restocking item QA-13-12?
Hi,We will not restock this item.Thanks.
Hi seller, would you be restocking QF-11-20?
Hi,We will not be restocking this item.Thanks.
You had given me a wrong dress. I cant find it on ur website now. How can i change ?
Hi, pls attach the wrong item photo in the email. Could you kindly email us for returns/exchanges as we have mentioned online in our webstore to please email us the order number that you want to return. It'll be easier for us to follow up on your request. We will reply your email within the next 1 - 2 working days after we received it . ThanksOur email : email@example.com******Check our NEW ITEMS******http://www.qoo10.sg/shop/starblink
Hi, Do you still have stock for QF-15-7?
Hi,QF-15-7 Grey colour is out of stock. We will not be restocking this item.Thanks
There isn’t any posted question about item.