|26454176 ||Inquiry for the item from joa**** ||joa******* ||2017-04-11 ||Answered|
| ||Hi will u restock for facial treatment mask with box |
[Re] Inquiry for the item from joa****
Hi, no restock plan in short term. Thank you.
|22939808 ||Shelf life ||rac******* ||2016-07-02 ||Answered|
| ||Hi seller may I know what's is shel life of mask from mfg date? |
[Re] Shelf life
3 years. Thank you.
|21922689 ||Packing ||sta******* ||2016-04-23 ||Answered|
| ||Can shore the photo of packing for 3types of mask set |
Hi, you will get the following masks:
Facail Treatment Mask x 2pcs
Whitening Mask x 2pcs
3D Signature Mask x 2pcs
|21748397 ||Delivery charge ||Cel******* ||2016-04-13 ||Answered|
| ||The delivery indicated $3.90 for registered mail but upon check out it stated $4.90? |
[Re] Delivery charge
Hi, for this item, the shipping rate will be added according to Qty. If your order quantity is 2, the shippng rate is $3.90 + $1.00=$4.90.
|21676118 ||Items ||psc******* ||2016-04-07 ||Answered|
| ||Hi, I would like to purchase two boxes of sk2 facial treatment masks (with box) and one clinique eye rolling gel. Should the shipping be $3.90? Are the boxes in good condition cos I intend to give the masks as presents. I read reviews that the boxes are crushed cos packaged in envelope when delivering. Thanks. |
Hi, we usually use box for order > 2 boxes of Mask. For single box, we shall wrap it with bubble wrap and ship in envolope. Please indicate "For gift" in the seller's memo, for us to take note of the extra pretection. Thank you.
|21186175 ||SKII masks ||ter******* ||2016-02-28 ||Answered|
| ||Hi, could you advise the expiry dates for the facial treatment masks and whitening masks? Thanks. |
[Re] SKII masks
Hi, here are the expiry dates:
a. FT Mask with original box is Jun 2017.
b. FT Mask without box is Jul 2018.
c. WM with original box is Oct 2017
d. WM without box is Aug 2017
|18782928 ||did not receive items ||mic******* ||2015-08-23 ||Answered|
| ||Hi there, |
I have not received the items although it was stated that the delivery was on 21 August.
Pls kindly check and let me know. Thanks.
My tracking no is SM600195320SG
[Re] did not receive items
Hi, we sent your parcel via Singpost Smartpac with tracking number, it is safe. Please check with your family members if they have received it on your behalf. Also, could you check your letter box for the parcel, please? According to Smartpac delivery police, in the event nobody is available to receive the package, postman signs off Delivery Note as proof of delivery and place Smartpac in your letter box. Lastly, just make sure that you have input the correct mailing address. Thank you.
|14107703 ||shipping ||sws******* ||2014-08-04 ||Answered|
| ||Hi |
When will.my order be shipped? Pls advise. Thanks.
We received your order today noon. We shall mail out your parcel tomorrow morning. Thank you!