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How to check the cancelled orders

In order for you to check your cancelled order, sign in Qoo10 first with your Qoo10 ID(or email) and password.

Then click the "my Qoo10" button(on the right top of the page), "shopping list" button and cancel/refund tab.

If you choose the "cancel/refund" status", you can check recently cancelled orders.

 

 If you could not find cancelled order, please try to check whether date range has been correctly set.

Related FAQ - Following related FAQ will help you find answer quickly.

How to report Return/Exchange claim
How to check the cancelled orders
How does the refund process work?
How to cancel the order
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