Our goal is providing the safest marketplace for buyers and sellers.

• Prohibited and restricted items

  Item Security Center

  We guide 1) items that are not allowed to be sold or bought by laws and regulations, 2) items that are restricted to ensure a safe marketplace.

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• copyright protection

  IPR Protection Center

  We guide range of violation in relation to intellectual property rights such as copyrights and trademarks, and notice our policy in relation to intellectual property rights.

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• Privacy protection

  Privacy Center

  We guide the best way to protect our members’ account and notice our privacy policy.

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• Service policy

  Service policy center

  We notice our service policies for the safe marketplace and user conveniences and guide service policies of what we proceed currently.

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Notice

New listing management function as of 23 May 2013 Sales of non-registered Controlled Goods (no SAFETY Mark) Prohibited weight loss products selling on Qoo10 Intellectual Property Rights [Chanel] Prohibited and Restricted Ingredients in Cosmetic Products Restriction on all mention of HSA on Item page(s) Sales of Laser Pointer in Singapore Sales of Telecommunication Equipments in Singapore Guidelines on Lemon Law Cross-border trading of Beauty Mask to Japan Intellectual Property Rights Claim [FitFlop] Sales of Cosmetics [IPR Guide] 3M