Q&A board

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Q & A Lists
Item Question & Answer
Panasonic eneloop Basic Charger / Rechargeable Battery (Latest)- Recharge Up To 2100times*
Panasonic eneloop Basic Charger / Rechargeable Battery (Latest)- Recharge Up To 2100times*
Inquiry on Q&A board
  • Question : Charger Socket Outlet2015-01-30

    Hi,

    What type of socket outlet is the Battery Charger?

    Thanks

    Answer : [Re] Charger Socket Outlet

    It comes in 2 pins but we're outta stock for now. We'll relist it when the new stock arrives!

    Universaldeals

  • Question : Charger2014-12-21

  • Question : About Charging2014-11-04

  • Question : Wrong item shipped2014-10-30

  • Question : Eneloop Charger/Batteries Bundle2014-09-29

+View all Notice, FAQ, Q&A >>
Kinohimitsu Weight loss Slimming KilosCut Detox and Bust up!
Kinohimitsu Weight loss Slimming KilosCut Detox and Bust up!
Inquiry on Q&A board
  • Question : Self collect2015-01-28

    There's no indication of 'self collect' on your web page?! Please advice.

    Answer : [Re] Self collect

    Hi Ven,

    We will not be allowing self collect after tmr. All purchases will be send via delivery. Hence, if you are keen to purchase. Pls come over to our warehouse tmr from 9am to 5pm and do give us a call at 65603686 before coming down. Thank you!


    Universaldeals
    Blk 2023, Bukit Batok St 23, Industrial Park A,
    #02-88 PC 659528

    (Pls come up via loading bay lift, exit the lift turn left then turn left again and walk till the end)

    Operation hour: Mon to Fri, 9am to 6pm
    Close on weekends and public holidays
    Tel: 65603686

  • Question : Self Collection2015-01-27

  • Question : Order no 1378092692014-12-28

  • Question : collection2014-12-22

  • Question : diamond ladies and nite2014-12-18

+View all Notice, FAQ, Q&A >>
URAH Optimal Micellar Glucosamine Cream (50ml) - Nourish Rejuvenate Strengthen Joint Structures
URAH Optimal Micellar Glucosamine Cream (50ml) - Nourish Rejuvenate Strengthen Joint Structures
Inquiry on Q&A board
  • Question : When will NEW STOCK arrive?2015-01-28

    I have already bought 2 tubes from you 3 weeks ago for my mom. And the cream is about to finish. And so i now need to buy more. Thus, could you kindly let me know when would NEW STOCK arrive for the following items:

    1) Sporting Cream with MSM
    2) Bone Health w Bio Calcium

    Hope to hear from you soon. Thank you and regards.

    Dave

    Answer : [Re] When will NEW STOCK arrive?

    Dear Dave,

    We had left with joint health with Omega 3 and will not replenish the 2 variants you had mentioned for the time being. Thank you and look forward to your purchase with us.

    Cheers!
    Universaldeals

  • Question : Cream+bio calcium2015-01-25

  • Question : QTY: 6 but only received 1. The remaining 5 missing!2015-01-09

  • Question : Purchase multi items2014-12-12

  • Question : free shipping ?2014-10-07

+View all Notice, FAQ, Q&A >>
Nescafe DOLCE GUSTO with FREE Capsules. Espresso Coffee Machine Krups Genio Melody Circolo Mini Me
Nescafe DOLCE GUSTO with FREE Capsules. Espresso Coffee Machine Krups Genio Melody Circolo Mini Me
Inquiry on Q&A board
  • Question : stocks availability:-2015-01-26

    Hi seller may i know when will u restock yr Dolce Gusto KP160T? Thks

    Answer : [Re] stocks availability:-

    Hi there,
    Thanks for asking. We do have 2 sets of black left at a good price except it doesn't come with the 6 free capsules. new stock will be avail in a couple of weeks.
    http://list.qoo10.sg/g/406315715

  • Question : nescafe dulco gusto genio 22015-01-15

  • Question : Circolo red2015-01-07

  • Question : can i pick it up.and pay at shop tomorrow for genio 2 red colour?2014-10-24

  • Question : difference between mini me and genio2014-10-23

+View all Notice, FAQ, Q&A >>
KINOHIMITSU Japan Diamond Ladies / Men Collagen / Nite Collagen with GABA + Manuka Honey / StemCell Drink - Regenerate Repair and Anti-aging [16bottles - One Month Supply]
KINOHIMITSU Japan Diamond Ladies / Men Collagen / Nite Collagen with GABA + Manuka Honey / StemCell Drink - Regenerate Repair and Anti-aging [16bottles - One Month Supply]
Inquiry on Q&A board
  • Question : stemcell2015-01-25

    Hi,
    Will you restock the stemcell? Thanks.

    Answer : [Re] stemcell

    Hi there,
    Thanks for asking, the new shipment will be here in a couple of week. Do be on a look out. Thanks!

  • Question : free 6 pro white2015-01-10

  • Question : International shipping2015-01-08

  • Question : hi reply asap thanks2014-12-30

  • Question : Ordering2014-12-22

+View all Notice, FAQ, Q&A >>
Maya Wash and Hair Dye Shampoo with natural herbs (Black)
Maya Wash and Hair Dye Shampoo with natural herbs (Black)
Inquiry on Q&A board
  • Question : Permanent or Semi-Permanent?2015-01-25

    Hi, can i use this as a temporary dye?

    I just dyed my hair brown, but needed to dye black again for a few weeks.
    Will this black dye fades off after 1 month and return to my brown colour?

    Answer : [Re] Permanent or Semi-Permanent?

    Hi there,
    it will be permanent but if you leave it on for less then 10mins, it may fade off faster.

  • Question : Brown Colour dye2014-02-17

  • Question : delivery2013-12-10

  • Question : Item2013-11-23

  • Question : Delivery2013-11-21

+View all Notice, FAQ, Q&A >>
Plants [Paris Garden] Galvanized Pots / Windowsill Kits. Gardening with your loved ones...
Plants [Paris Garden] Galvanized Pots / Windowsill Kits. Gardening with your loved ones...
Inquiry on Q&A board
  • Question : Restock2015-01-23

    Hi,

    Can I know if you will be restocking the sunflowers? Thanks!

    Regards,
    Pauline

    Answer : [Re] Restock

    Hi Pauline,
    New shipment will be after CNY. Kindly be patient & be on a lookout in abt 2-3 weeks. Thanks!!

    Universal Deals

  • Question : stocks for pot lavender2015-01-10

  • Question : Restock2015-01-08

  • Question : regarding restock2015-01-08

  • Question : Growing time2014-12-20

+View all Notice, FAQ, Q&A >>
Bijinsenmon Slimming wraps and masks from Japan. Endorsed by HK celebrity.
Bijinsenmon Slimming wraps and masks from Japan. Endorsed by HK celebrity.
Inquiry on Q&A board
  • Question : Face Slimming Lotion when the stock coming?2015-01-19

    Would like to ask when will the stock coming or bringing in anymore or not bringing in anymore??? As it seems like the Face Slimming Lotion everywhere is out of stock in SG. Thanks

    Answer : [Re] Face Slimming Lotion when the stock coming?

    Hi Cyn would you give us a ring at 6560 3686 regarding the bijinsemon by today betwn 9 to 5.30pm.
    Cheers
    Universaldeals

TEFAL Pans and SUPOR Cookware Fry and Wokpans
TEFAL Pans and SUPOR Cookware Fry and Wokpans
Inquiry on Q&A board
  • Question : restock? ? ?2015-01-19

    Any restock for this items?
    A) Tefal Wok 34cm
    B) Tefal sauce pan 20cm

    Answer : [Re] restock? ? ?

    Hi,

    Apology. We will not restock. Thank you!

    Regards
    Universaldeals

  • Question : Tefal 32cm SSwok available?2015-01-05

  • Question : Tefal So Tasty 32cm2014-11-25

  • Question : Tefal2014-08-15

  • Question : tefal evidence blue 26cm2014-02-23

+View all Notice, FAQ, Q&A >>
Motorola/ Alcom Dect Phones 4 Models for you to choose from 1-Year warranty
Motorola/ Alcom Dect Phones 4 Models for you to choose from 1-Year warranty
Inquiry on Q&A board
  • Question : Singtel digital line2015-01-18

    I would like to use with Sintel digital line.(Internet)
    Is this working?

    Answer : [Re] Singtel digital line

    Hi,

    not a problem. you can use on digital line.

    Regards
    Universaldeals

  • Question : restock for C6022014-10-15

  • Question : Orang Color Restock2014-10-14

  • Question : The purple Dect phone is faulty2014-09-24

  • Question : enquiry about twin dect phone2014-10-02

+View all Notice, FAQ, Q&A >>
TEFAL Premium Kettle Equinoxe ~ 1 Year Warranty!! The Lowest Price in Town!!! [Promotion price limited for 38 units only]
TEFAL Premium Kettle Equinoxe ~ 1 Year Warranty!! The Lowest Price in Town!!! [Promotion price limited for 38 units only]
Inquiry on Q&A board
  • Question : Restock2015-01-16

    Hi Seller,

    would there be a restock on this item? i'm interested to get one.

    thanks.

    Answer : [Re] Restock

    Hi Jes,

    Yes. we will restock now. looking forward to your order with us. Thank you

    Regards
    Universaldeals

  • Question : Material2014-12-25

  • Question : Plug2014-12-23

  • Question : material2014-12-23

  • Question : Made in china or france?2014-10-26

+View all Notice, FAQ, Q&A >>
Tefal Coffee Maker. Lowest in town!
Tefal Coffee Maker. Lowest in town!
Inquiry on Q&A board
  • Question : stock2015-01-16

    New stock coming in or not?,if yes when?

    Answer : [Re] stock

    Hi kai,

    probably not at this moment. apology & you might like to buy whatever balance we have.

    Regards
    Universaldeals

  • Question : store location2015-01-09

  • Question : filter2014-06-01

  • Question : Deliver time!2014-05-03

  • Question : 857396702013-12-28

[ROWENTA] Hair Straightener / Compact Pro Ionic Hair Dryer / Straightening iron / Curling
[ROWENTA] Hair Straightener / Compact Pro Ionic Hair Dryer / Straightening iron / Curling
Inquiry on Q&A board
  • Question : Stock available for CV35022015-01-14

    Hi, May I know do you still have stock for model CV3502 hair dryer?

    Answer : [Re] Stock available for CV3502

    Hi Win,

    Pls refer to our Universal deals seller's shop & look for Rowenta Hair Dryer & select under Nomad
    which is CV3502. Trust this is what you are looking for.

    Cheers & happy shopping.

  • Question : Item for SF44122014-12-01

  • Question : Rowenta Hair Straightener cum Curler 2in1. SF44122014-11-12

  • Question : Self Collection2014-11-11

  • Question : RESTOCK2014-09-27

+View all Notice, FAQ, Q&A >>
[Taiyo] BBQ Grill with Hotpot - Cheapest In Town - Enjoy your Festive season with a All-In-One Steam and Hi-Light Induction Cooker
[Taiyo] BBQ Grill with Hotpot - Cheapest In Town - Enjoy your Festive season with a All-In-One Steam and Hi-Light Induction Cooker
Inquiry on Q&A board
  • Question : Weight2015-01-13

    Hi Seller,
    Would like to check what is the weight?
    Would like to send overseas as a gift for my friend.
    Thanks.

    Answer : [Re] Weight

    Hi Zoe,

    The weight for this steamboat is about 4 kg. You might need to check on your own on the oversea charges as we are not able to send oversea. Thank you!

    Regards

    universaldeals

  • Question : enquiry2014-07-12

  • Question : delivery2014-02-20

  • Question : What is the number of the seller2013-12-26

  • Question : Ordered on 11/10/13. And the status show 'on request' till now2013-10-13

+View all Notice, FAQ, Q&A >>
Portable Cooler Bag - Fridge To Go (Great for keeping food and drinks really cool!)
Portable Cooler Bag - Fridge To Go (Great for keeping food and drinks really cool!)
Inquiry on Q&A board
  • Question : Item2015-01-13

    hi there, when will the mini 12 be restocked?

    Answer : [Re] Item

    Hi Eug,

    We will restock by end of today. Looking forward to your purchase with us. Thank you!

    Regards
    Universaldeals

  • Question : ZIP BROKE ON FIRST USE.2014-12-02

  • Question : Broken Zip2014-11-19

  • Question : FTG Ace2014-11-15

  • Question : How well it works if I put it in a fridge?2014-11-03

+View all Notice, FAQ, Q&A >>
Up to 70% OFF!! POCKET ACES ~ Casino games...Professional Layout/ Dice/ Chips/ Card Shuffler [NEW YEAR PROMOTION]
Up to 70% OFF!! POCKET ACES ~ Casino games...Professional Layout/ Dice/ Chips/ Card Shuffler [NEW YEAR PROMOTION]
Inquiry on Q&A board
  • Question : Faulty product :(2015-01-11

    Hi Seller, I just try to use the card shuttle but the machine is spoilt and cannot shuffle the card.In fact the machine cant even move a bit at all. Can advise how to go about having a exchange for the faulty product?

    My Order number is 138274925.

    Kindly try to resolve before Chinese new year Thanks in advance :)

    Answer : [Re] Faulty product :(

    Hi Weijie,

    We are trying to find another shuffle for you as we are low on stocks. will revert soonest. Thank you.

    Regards
    universaldeals

  • Question : 关于合法规则2015-01-04

  • Question : Card shuffler available?2015-01-07

  • Question : Buying directly from shop2015-01-07

  • Question : 6 deck shuffler2015-01-06

+View all Notice, FAQ, Q&A >>
Water Heater Princeton 707 and Compact. Premium Quality.
Water Heater Princeton 707 and Compact. Premium Quality.
Inquiry on Q&A board
  • Question : Include shower head & handle mount on the wall2015-01-02

    Hi

    Is there warrenty given? By whom?

    Are "shower head" and "handle mount on the wall" included as shown in picture?

    How soon you can deliver from date of order placed?

    Thank you.

    Answer : [Re] Include shower head & handle mount on the wall

    Hi there, thanks for asking.
    Warranty is by 707 and the delivery may take between 3 to 5 working days depending on the courier company.
    Yes, comes with the wall mount accessories & shower head.

  • Question : Princeton & Alpine2014-12-14

  • Question : Delivery By Qexpress2014-12-14

  • Question : Installation By 3rd party contractor2014-12-14

  • Question : Princeton2014-10-12

+View all Notice, FAQ, Q&A >>
KINOHIMITSU Japan Collagen (Diamond Ladies/Men) / ProWhite / Bust Up / Dtox Plum Juice / UV Bright...Beauty Slimming Whitening!!!
KINOHIMITSU Japan Collagen (Diamond Ladies/Men) / ProWhite / Bust Up / Dtox Plum Juice / UV Bright...Beauty Slimming Whitening!!!
Inquiry on Q&A board
  • Question : enquiry about shipping2014-12-25

    Hi, I would like to enquire if the delivery can be after 530pm? As there is no one at home to receive the item before 530pm as everyone is working. Please reply soon as I wish to order asap since now there is promotion for the Collagen diamond women.

    Answer : [Re] enquiry about shipping

    Dear customer.

    Your inquiry will soon be confirmed and answered by the seller.
    ※ Inquiries related to Payment.
    Cancellation and any Urgent issue can possibly be dealt from CS team.
    Thanks & Best regards.

    P.S. The information is also sent to the seller to meditate this case.

    Hi Nic,
    We can't dictate the timing using Qxpress. Maybe you can change the delivery address to your work place or places where there'll be people to receive or you can opt for self collect to be certain. Thanks for asking!


    Universal Deals
    65603686

  • Question : Shipping schedule2014-12-15

  • Question : Item Not Received2014-12-07

  • Question : Item not Received2014-12-04

  • Question : Kinohimitsu2014-11-22

+View all Notice, FAQ, Q&A >>
Kinohimitsu StemCell Drink. Regenerate repair anti aging. Made in Japan.
Kinohimitsu StemCell Drink. Regenerate repair anti aging. Made in Japan.
Inquiry on Q&A board
  • Question : When is the next stock replenishment?2014-12-24

    I wanted to buy a few boxes but it keeps prompting me 'Not Enough Qty.' when is the next shipment?

    Answer : [Re] When is the next stock replenishment?

    Hi And,
    The new stocks will only be here next year.. haha. i mean in a couple of weeks. U can use the regular premium collagen to get by first.
    Sorry for the wait!

    Happy New Year!
    Universal Deals

  • Question : Kinohitmitsu stem cell2014-09-20

  • Question : expiry date2013-11-14

  • Question : Delivery charge2013-10-07

  • Question : Stem cell drink2013-09-05

Nescafe capsules for Dolce Gusto range of machines!
Nescafe capsules for Dolce Gusto range of machines!
Inquiry on Q&A board
  • Question : Still have Not received my items2014-12-15

    I have placed order on 5/12 and received email on 8/12 saying that my items was shipped out. But today is 15/12 and
    the items still have not reached me? I thought you are sending from singapore, why take so long ?

    Answer : [Re] Still have Not received my items

    .

  • Question : delivery2014-12-11

  • Question : More stock pls2014-11-15

  • Question : stock2014-11-11

  • Question : restock2014-08-28

+View all Notice, FAQ, Q&A >>
Kinohimitsu Detox Tea. Promotes bowel movements and aid slimming
Kinohimitsu Detox Tea. Promotes bowel movements and aid slimming
Inquiry on Q&A board
  • Question : Price2014-12-12

    The price is for 1 or 2 boxes?

    Answer : [Re] Price

    Hi, the pricing that you can see online is for 1 box, 14 x 2g tea bags.

    Thank you.

  • Question : kinokumitsu tea2014-10-31

  • Question : Delivery my items2014-09-20

  • Question : not yet receive2014-09-17

  • Question : self collect2014-09-07

+View all Notice, FAQ, Q&A >>
Motorola Walkie Talkie com set. Outdoor / Indoor (IDA Approved for Use in Singapore) USB charging option!
Motorola Walkie Talkie com set. Outdoor / Indoor (IDA Approved for Use in Singapore) USB charging option!
Inquiry on Q&A board
  • Question : mj273sr2014-12-10

    When will new stock arrive?

    Answer : [Re] mj273sr

    Dear customer.



    Your inquiry will soon be confirmed and answered by the seller.

    ※ Inquiries related to Payment.

    Cancellation and any Urgent issue can possibly be dealt from CS team.

    Thanks & Best regards.



    P.S. The information is also sent to the seller to meditate this case.


    Hi, we do have stock now but limited.

    You may walk in to our warehouse sales to purchase (with cash only) or order through Qoo10.

    Please search for this item code in Qoo10: 408815662

    Thank you.

  • Question : hi2014-11-26

  • Question : hi2014-11-24

  • Question : Faulty Walkie Talkie MJ273SR2014-09-05

  • Question : do advice2014-07-24

+View all Notice, FAQ, Q&A >>
Kinohimitsu UV protect Prowhite and Regiment Pack 6+6
Kinohimitsu UV protect Prowhite and Regiment Pack 6+6
Inquiry on Q&A board
  • Question : UV+ProWhite2014-11-22

    What is UV+ProWhite promo?

    Regards
    Mee Lian

    Answer : [Re] UV+ProWhite

    Hi, it is a promotion pack including 6 bottles of UV Bright + 6 sachets of ProWhite.

    Thank you.

    Question : [Re] UV+ProWhite

    Thank you.

    Answer : [Re] UV+ProWhite

    You are welcome!

    Good day.

  • Question : Tummy tuck2014-10-31

  • Question : Age 25 and below2014-08-18

  • Question : address2014-08-08

  • Question : double comfirm2014-06-20

+View all Notice, FAQ, Q&A >>
Fanco Ceiling Fan Remote control. DIY
Fanco Ceiling Fan Remote control. DIY
Inquiry on Q&A board
  • Question : Is light dimming supported2014-12-08

    Hi, do you have a kit that allows the light to be dimmed? Thank you.

    Answer : [Re] Is light dimming supported

    Hi, sorry we don't

  • Question : Clarifications2014-11-09

  • Question : Amasco Remote control/receiver2014-10-13

  • Question : Amasco Remote Control2014-04-18

  • Question : FF9 56"2013-08-26

Kinohimitsu Collagen Nite.. Be Pretty By Sunrise!
Kinohimitsu Collagen Nite.. Be Pretty By Sunrise!
Inquiry on Q&A board
  • Question : delivery2014-12-08

    Bar code no:2508530738800

    Answer : [Re] delivery

    Hi Josephine, we already sent your order out through Ta-Q-Bin.

    Thank you for shopping with us.

  • Question : hi2014-12-05

  • Question : hi2014-12-05

  • Question : hi2014-12-03

  • Question : hi2014-12-03

+View all Notice, FAQ, Q&A >>
[Kinohimitsu] Collagen Activ 30000mg Marine Collagen Peptide and Camu-camu 5.5g x 30 sachets
[Kinohimitsu] Collagen Activ 30000mg Marine Collagen Peptide and Camu-camu 5.5g x 30 sachets
Inquiry on Q&A board
  • Question : cart no: 864282882014-12-06

    Can i change from store pick up to delivery instead?

    Answer : [Re] cart no: 86428288

    Hi, please refer to the answered post.

    Thank you.

  • Question : Combined Shipping Rate2014-10-22

  • Question : Opening hours for store pickup2014-09-13

Oral Care Toothpaste (Herbal) Dentiste
Oral Care Toothpaste (Herbal) Dentiste
Inquiry on Q&A board
  • Question : Repaire2014-12-04

    hi, do u have the Repaire toothpaste? Saw it at the bottom of the product info page.
    Thanks.

    Answer : [Re] Repaire

    Hi there,
    Sorry but we do not carry that variant. Thanks for asking.

    Universal Deals

  • Question : How to get the product and need print out wat to ur company???2013-04-26

  • Question : Self collect at?2013-03-19

  • Question : Full Size?2013-02-27

Fight Haze AIR-O-SWISS Advanced Air treatment systems humidifier(Swiss Made)Reduces HAZE.
Fight Haze AIR-O-SWISS Advanced Air treatment systems humidifier(Swiss Made)Reduces HAZE.
Inquiry on Q&A board
  • Question : warranty per q n a is a yr2014-11-11

    I received my unit on 3 aug. Now there is no steam coming out even when i turn to full .
    how can i get it fix ? Where ?

    Answer : [Re] warranty per q n a is a yr

    Dear customer.



    Your inquiry will soon be confirmed and answered by the seller.

    ※ Inquiries related to Payment.

    Cancellation and any Urgent issue can possibly be dealt from CS team.

    Thanks & Best regards.

    P.S. The information is also sent to the seller to meditate this case.


    Hi,

    For faulty (warranty issues), please contact:

    Ace Green Ptd Ltd
    Add: 105 Cecil Street #06-01 The Octagon S(069534)
    Tel: 6827 9078
    Please look for Edward

    Good day.


    Cheers,
    UDT

    Question : [Re] warranty per q n a is a yr

    Edward is no longer at the given address n tel hp. I was given another hp nos to call. It is very troublesome . He
    Ask for receipt wh i do not hv. I left for overseas trip wo
    getting it repaired. Is there anything u can do to help ? Since i bought fr u not him.

    Answer : [Re] warranty per q n a is a yr

    Hi, the third party that you contacted is the supplier and also the service centre.

    Everything related to warranty and faulty must go back to them.

    You can print you receipt at:

    "My Qoo10" > "Recent Orders" > search for this order > click on the "Receipt" right below the item description > Print

    Good day.

  • Question : traveling bag2014-09-03

  • Question : ideal capacity of room size2014-07-23

  • Question : Enquiry on power requirement2014-05-13

  • Question : Warranty?2014-03-04

+View all Notice, FAQ, Q&A >>
Screen protector with anti radiation anti baterial. Liquid screen protector!
Screen protector with anti radiation anti baterial. Liquid screen protector!
Inquiry on Q&A board
  • Question : Whento reapply2014-11-24

    Hi, u mentioned that it needs to reapply every 3 to 6 months. But how do we know that it is time to reapply again?

    Answer : [Re] Whento reapply

    Hi, we will advice user to reapply every 3 months if they play a lot with the phone.

    There is no physically signs to know whether to reapply, just do it regulary.

    Thanks.

  • Question : Questions about product2014-01-14

  • Question : Duration2014-01-12

Meyer Premium Pots and Woks with Lids
Meyer Premium Pots and Woks with Lids
Inquiry on Q&A board
  • Question : RE:2014-11-18

    Hi, i would like to check $33 does it include 2 items or 1 item only.

    Answer : [Re] RE:

    Hi,

    All the woks & pans in the list came with lid.

    Cheers!