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Item Question & Answer
Up to 70% OFF!! POCKET ACES ~ Casino games...Professional Layout/ Dice/ Chips/ Card Shuffler [NEW YEAR PROMOTION]
Up to 70% OFF!! POCKET ACES ~ Casino games...Professional Layout/ Dice/ Chips/ Card Shuffler [NEW YEAR PROMOTION]
Inquiry on Q&A board
  • Question : Missing one item2016-02-06

    Dear seller, I had ordered two items from u, cart number:100607220 with TWO Orders, Order no: 162205639 and Order no: 162205640

    Order No. 162205639 is MISSING which is the Professional SICBO Felt game layout and was NOT included.

    Upon receiving my items today, However I only received the dice roller WITHOUT the professional SICBO Felt layout which I had ordered TOGETHER with the dice roller. On the packaging it stated two items but the other item as stated is MISSING and was NOT included.

    Can you kindly proceed to send me my missing item which is the professional SICBO Felt game layout Order No. 162205639 which is MISSING from the parcel. Pls reply ASAP

    Refer to pic attached.

  • Question : Enquiry2016-02-03

  • Question : blackjack felt layout2016-02-02

  • Question : Item ordered and not delivered2016-01-06

  • Question : Self pick up tosay2015-12-18

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Plants [Paris Garden] Galvanized Pots / Windowsill Kits. Gardening with your loved ones...
Plants [Paris Garden] Galvanized Pots / Windowsill Kits. Gardening with your loved ones...
Inquiry on Q&A board
  • Question : Lavender2016-02-03

    Do you sell already grown lavender plants instead of seeds?

  • Question : Restock2016-01-24

  • Question : Restock for lavender2016-01-17

  • Question : Indoor2015-12-21

  • Question : Restocks2015-12-18

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Tefal Fuzzy Logic Rice Cooker -NEW MODEL- 1L/1.8L - Get your new rice cooker NOW!
Tefal Fuzzy Logic Rice Cooker -NEW MODEL- 1L/1.8L - Get your new rice cooker NOW!
Inquiry on Q&A board
  • Question : Where to send for repair2016-01-21

    Hi, I bought this a year back and it's having issues with the electronic function. Is there warranty and where can i send for repairs?

    Answer : [Re] Where to send for repair

    ADDRESS
    59, Jalan Pemimpin, #04-01/02, L & Y Building, Singapore 577218
    CONTACT INFO
    Tel. No. +65 6550 8919
    Email consumer@sg.groupeseb.com
    Kindly call the service centre before going down, Thank you.

  • Question : Steam basket material2014-04-21

  • Question : Pricing2014-03-01

  • Question : Does this rice cooker really has CAKE function?2014-01-05

  • Question : Address2013-06-24

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Motorola Walkie Talkie com set. Outdoor / Indoor (IDA Approved for Use in Singapore) USB charging option!
Motorola Walkie Talkie com set. Outdoor / Indoor (IDA Approved for Use in Singapore) USB charging option!
Inquiry on Q&A board
  • Question : Haven't got any updates2016-01-19

    Placed order and haven't received a shipping update,
    Just wondering if you guys received the order.

    Answer : [Re] Haven't got any updates

    Hi, ur item had already been collected by the courier. u should be receiving it soon! Thank you

  • Question : Motorola Walkie Talkie 8/set2015-07-24

  • Question : Self collect option2015-06-30

  • Question : 146528313 - problem2015-06-10

  • Question : Contact No.2015-05-22

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Original Motorola Walkie Talkie T5583 T6 T7 T8 wireless com 1-year warranty.
Original Motorola Walkie Talkie T5583 T6 T7 T8 wireless com 1-year warranty.
Inquiry on Q&A board
  • Question : When will have stock for MJ273SR2016-01-13

    When will have stock for MJ273SR

    Answer : [Re] When will have stock for MJ273SR

    item will be here in a week or so. we'll post as soon as it gets here. thank you

  • Question : T55832015-12-10

  • Question : MJ 273SR can i buy 1 set first. later on buy another set to pair it to the same channel?2015-12-10

  • Question : Enquiry2015-11-11

  • Question : Does the same model walkie talkie communicate?2015-09-22

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Portable Cooler Bag - Fridge To Go (Great for keeping food breast milk and drinks really cool!)
Portable Cooler Bag - Fridge To Go (Great for keeping food breast milk and drinks really cool!)
Inquiry on Q&A board
  • Question : Product query2015-12-09

    What is the difference between those sell in store and online here. The price has quite a lot of difference. I saw comment there's only 2 panels instead of 4 panels.

    How long it take to receive item after order?

    Answer : [Re] Product query

    Hi there, thanks for asking. There're they same as what is selling in retail. There are no copies for fridge to go in the market. These are authentic and going below cost for a limited time.
    2 panels is for ACE the smaller bag(4 can drinks\0 and 4 panels is for Mini the bigger model(12 can drinks).
    3 to 5 working days upon confirmation.
    Happy Shooping!


    UD

  • Question : Long waiting time for shipping out2015-10-13

  • Question : Mini fridge2015-09-19

  • Question : Mini fridge2015-08-29

  • Question : mini 122015-08-27

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Cyberclean Original Cleaning - Cyber Clean StylusPro DeskPro  Disinfecting cleaning goo!! FREE SHIPPING!!
Cyberclean Original Cleaning - Cyber Clean StylusPro DeskPro Disinfecting cleaning goo!! FREE SHIPPING!!
Inquiry on Q&A board
  • Question : Inquiry2015-12-09

    If I purchase the StylusPro or DeskPro, do I get CyberClean for the keyboard included?

    When will there be stock for the CyberClean Home Bottle.

    Answer : [Re] Inquiry

    Hi, only deskpro comes w foc home/office pack. We'll still waiting for better deals before offering to you. It should b a couple of months. Thank you.

  • Question : CyberClean2015-06-02

  • Question : delivery2013-08-19

  • Question : Postage paid was insufficient2012-10-14

  • Question : no receipt of item2012-09-19

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URAH Optimal Micellar Glucosamine Cream (50ml) - Nourish Rejuvenate Strengthen Joint Structures
URAH Optimal Micellar Glucosamine Cream (50ml) - Nourish Rejuvenate Strengthen Joint Structures
Inquiry on Q&A board
  • Question : Availability2015-11-27

    Dear Seller,

    May I know when is the stock is available?

    Thanks and best regards.

    Answer : [Re] Availability

    Hi there, thank s for asking. We'll be restocking only in a few months time as we're in talks for a better pricing for consumers. hopefully soon!!

    UD

  • Question : Stock availability2015-07-31

  • Question : query for combination and packing2015-04-18

  • Question : When will NEW STOCK arrive - its now SOLD OUT2015-02-11

  • Question : When will NEW STOCK arrive?2015-01-28

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KINOHIMITSU Japan Collagen (Diamond Ladies/Men) / ProWhite / Bust Up / Dtox Plum Juice / UV Bright...Beauty Slimming Whitening!!!
KINOHIMITSU Japan Collagen (Diamond Ladies/Men) / ProWhite / Bust Up / Dtox Plum Juice / UV Bright...Beauty Slimming Whitening!!!
Inquiry on Q&A board
  • Question : Restock2015-11-27

    Hi seller, when will it be restocked?

    Answer : [Re] Restock

    Hi, we'll have new stock in a couple of weeks. see u soon!

  • Question : Ladies Diamond2015-06-05

  • Question : Prowhite2015-06-01

  • Question : which are the products suitable for men?2015-05-31

  • Question : J'pan Kiloscut2015-05-19

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Tefal Coffee Maker. Lowest in town!
Tefal Coffee Maker. Lowest in town!
Inquiry on Q&A board
  • Question : Filter sold separately?2015-08-11

    Hi do you sell the filter separately? Would like to get a replacement

    Answer : [Re] Filter sold separately?

    hi, We do not carry this model anymore and do not have the filter. Thank you.

  • Question : stock2015-01-16

  • Question : store location2015-01-09

  • Question : filter2014-06-01

  • Question : Deliver time!2014-05-03

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KINOHIMITSU Japan Diamond Ladies / Men Collagen / Nite Collagen with GABA + Manuka Honey / StemCell Drink - Regenerate Repair and Anti-aging [16bottles - One Month Supply]
KINOHIMITSU Japan Diamond Ladies / Men Collagen / Nite Collagen with GABA + Manuka Honey / StemCell Drink - Regenerate Repair and Anti-aging [16bottles - One Month Supply]
Inquiry on Q&A board
  • Question : Men Collagen Expiry date2015-08-01

    Hi Seller,
    Pls advise the expiry date for Men Collagen?
    Ex stock =1 ?
    Thks

    Answer : [Re] Men Collagen Expiry date

    Hi the expiry date is 2017. thank you!

    Question : [Re] Men Collagen Expiry date

    Hi Seller,
    Noted with thks.
    Checked yesterday that item is OOS, pls advise if U will replenish?

    Thks

    Answer : [Re] Men Collagen Expiry date

    welcome!

  • Question : Kinohimitsu night2015-05-28

  • Question : 5300 diamond ladies2015-05-27

  • Question : Pregnant2015-05-11

  • Question : halal certified2015-05-07

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Cyberclean germ killer for toys and computer cleaning and disinfecting
Cyberclean germ killer for toys and computer cleaning and disinfecting
Inquiry on Q&A board
  • Question : No seal and came hard2015-07-27

    When will stock be back. I would like to purchase 6 yellow tubs.

    Answer : [Re] No seal and came hard

    We're outta stock for now and new stock may be a few months away with a new retail price. We'll try to put it up asap. Thank you for asking.


    UD

  • Question : No seal and came hard2015-07-22

  • Question : Wrong item sent.2013-11-14

MOZQUIT Mosquitoes Repeller Vaporizer / Gel / Spray!! Natural Non-Toxin..Buy 2 for 1 shipping fee!
MOZQUIT Mosquitoes Repeller Vaporizer / Gel / Spray!! Natural Non-Toxin..Buy 2 for 1 shipping fee!
Inquiry on Q&A board
  • Question : replenish stock2015-07-24

    when will new stocks arrive?

    Answer : [Re] replenish stock

    Hi we wont b restocking this range for the time being. thank u.

  • Question : How to use Gel?2014-08-28

  • Question : Mosquito Repellent.2014-07-25

[ROWENTA] Hair Straightener / Compact Pro Ionic Hair Dryer / Straightening iron / Curling
[ROWENTA] Hair Straightener / Compact Pro Ionic Hair Dryer / Straightening iron / Curling
Inquiry on Q&A board
  • Question : stocks available?2015-07-05

    Any stock for hair Straightener n the promo price please?

    Answer : [Re] stocks available?

    Apology. no more stock.

  • Question : Stock available for CV35022015-01-14

  • Question : Item for SF44122014-12-01

  • Question : Rowenta Hair Straightener cum Curler 2in1. SF44122014-11-12

  • Question : Self Collection2014-11-11

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Screen Protector for all Glass Screen - [DYNAFLO] Liquid Armor
Screen Protector for all Glass Screen - [DYNAFLO] Liquid Armor
Inquiry on Q&A board
  • Question : Defective item, nozzle spray FAILED horribly.2015-04-21

    Hi, how can I get the item replace with a functioning one? I have try as per instructions but still it failed everytime.

    Answer : [Re] Defective item, nozzle spray FAILED horribly.

    Hi there, we're having some problems trying to find u a new nozzle.
    Apologies for the block nozzle coz the liquid is too effective and tend to harden in every mirco pores it touches.
    It forms a layer of thick glass. try not to use the nozzle but instead drip it directly from the tube to the phone. a couple of drops is good enough.
    Universal Deals
    62780783

    Question : [Re] Defective item, nozzle spray FAILED horribly.

    Hi there, it just don't work. Please replace with one that would work or refund.

  • Question : urgent enquiry2015-05-05

  • Question : Self collect2015-04-09

  • Question : Store pickup2014-10-13

  • Question : Direct sales2013-11-28

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Swiss Army knife - (WENGER) Nail Clip 580. SWISS MADELimited Edition.
Swiss Army knife - (WENGER) Nail Clip 580. SWISS MADELimited Edition.
Inquiry on Q&A board
  • Question : re stock2015-05-14

    hi, will u restock for turquoise color?

    Answer : [Re] re stock

    Hi morning,

    we will not restock. Thank you!

    Regards
    Universaldeals

  • Question : Can I self-collect the swiss army knives today?2015-05-12

  • Question : Can I self-collect the swiss army knives today?2015-05-12

  • Question : red color2015-04-07

  • Question : On request!2014-02-25

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TEFAL Premium Kettle Equinoxe and coffee maker ~ 1 Year Warranty!! The Lowest Price in Town!!!
TEFAL Premium Kettle Equinoxe and coffee maker ~ 1 Year Warranty!! The Lowest Price in Town!!!
Inquiry on Q&A board
  • Question : Coffee Maker2015-04-10

    Hi, is there any local warranty for the coffee maker and stock available ?

    Answer : [Re] Coffee Maker

    Hi there,
    Thanks for asking. our products comes w warranty but we're currently out of stock for the coffee maker. only kettle left. Thanks again!

    Universal Deals

  • Question : Coffee Maker2015-04-03

  • Question : Restock2015-01-16

  • Question : Material2014-12-25

  • Question : Plug2014-12-23

+View all Notice, FAQ, Q&A >>
Kinohimitsu UV protect Prowhite and Regiment Pack 6+6
Kinohimitsu UV protect Prowhite and Regiment Pack 6+6
Inquiry on Q&A board
  • Question : may i know when will the stock arrived for pro white ???2015-03-26

    may i know when will the stock arrived for pro white ???

    Answer : [Re] may i know when will the stock arrived for pro white ???

    hi most probably, we will not be replenish this sku. thank you!

    Question : [Re] may i know when will the stock arrived for pro white ???

    so sad to here, serious there will be no more ? i had been buying for you all these while. :( hope that u able to provide the service again? do reply.

    Answer : [Re] may i know when will the stock arrived for pro white ???

    yup. thank you for the support all these while.

  • Question : shipping2015-02-23

  • Question : UV+ProWhite2014-11-22

  • Question : Tummy tuck2014-10-31

  • Question : Age 25 and below2014-08-18

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TEFAL Sandwich Maker - SM1551 or Bread Toaster Mini Hi-Lift. FREE DELIVERY with special OFFER!! Limited stock!!
TEFAL Sandwich Maker - SM1551 or Bread Toaster Mini Hi-Lift. FREE DELIVERY with special OFFER!! Limited stock!!
Inquiry on Q&A board
  • Question : Refund for breadtoaster2015-03-22

    Hi as instructed, I have attempted to put in a request for refund. However, it was stated that it has exceeded 7 days since since the item was received. Hence im unable to request for refund.anymore. Please advise again in this case, what do i need to do to receive a refund ? Thank you very much.

    Regards,
    Jolene

  • Question : Misleading picture of product2015-03-10

  • Question : cover2015-02-24

Kinohimitsu Detox Tea. Promotes bowel movements and aid slimming
Kinohimitsu Detox Tea. Promotes bowel movements and aid slimming
Inquiry on Q&A board
  • Question : Stock?2015-02-26

    Hi,

    when will you have stock?

    Answer : [Re] Stock?

    Hi Jez,
    We won't be restocking the D'tox tea till after march. Thank you.

    Universal Deals

  • Question : Price2014-12-12

  • Question : kinokumitsu tea2014-10-31

  • Question : Delivery my items2014-09-20

  • Question : not yet receive2014-09-17

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Maya Wash and Hair Dye Shampoo with natural herbs (Black)
Maya Wash and Hair Dye Shampoo with natural herbs (Black)
Inquiry on Q&A board
  • Question : expiry date2015-02-26

    What is the expiry date of the product if I were to order now?

    Answer : [Re] expiry date

    Hi,

    The expiry date for Maya is dec 2016.

    Regards
    Universaldeals

  • Question : Brown Colour dye2014-02-17

  • Question : delivery2013-12-10

  • Question : Item2013-11-23

  • Question : Delivery2013-11-21

+View all Notice, FAQ, Q&A >>
YAMIE Rice - Premix
YAMIE Rice - Premix
Inquiry on Q&A board
  • Question : Restock2015-02-04

    Hi, may I know if you would be restocking Yamie Rice?

    Answer : [Re] Restock

    Hi Lyn, we wuld not be restocking this item in the near future. Thank you for your interest.

    Universal Deals

  • Question : item shipping2013-01-20

  • Question : free gift 2012-12-23

  • Question : Can it be microwave?2012-11-27

  • Question : promo2012-11-16

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Panasonic eneloop Basic Charger / Rechargeable Battery (Latest)- Recharge Up To 2100times*
Panasonic eneloop Basic Charger / Rechargeable Battery (Latest)- Recharge Up To 2100times*
Inquiry on Q&A board
  • Question : Charger Socket Outlet2015-01-30

    Hi,

    What type of socket outlet is the Battery Charger?

    Thanks

    Answer : [Re] Charger Socket Outlet

    It comes in 2 pins but we're outta stock for now. We'll relist it when the new stock arrives!

    Universaldeals

  • Question : Charger2014-12-21

  • Question : About Charging2014-11-04

  • Question : Wrong item shipped2014-10-30

  • Question : Eneloop Charger/Batteries Bundle2014-09-29

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Kinohimitsu Weight loss Slimming KilosCut Detox and Bust up!
Kinohimitsu Weight loss Slimming KilosCut Detox and Bust up!
Inquiry on Q&A board
  • Question : Self collect2015-01-28

    There's no indication of 'self collect' on your web page?! Please advice.

    Answer : [Re] Self collect

    Hi Ven,

    We will not be allowing self collect after tmr. All purchases will be send via delivery. Hence, if you are keen to purchase. Pls come over to our warehouse tmr from 9am to 5pm and do give us a call at 65603686 before coming down. Thank you!


    Universaldeals
    Blk 2023, Bukit Batok St 23, Industrial Park A,
    #02-88 PC 659528

    (Pls come up via loading bay lift, exit the lift turn left then turn left again and walk till the end)

    Operation hour: Mon to Fri, 9am to 6pm
    Close on weekends and public holidays
    Tel: 65603686

  • Question : Self Collection2015-01-27

  • Question : Order no 1378092692014-12-28

  • Question : collection2014-12-22

  • Question : diamond ladies and nite2014-12-18

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Nescafe DOLCE GUSTO with FREE Capsules. Espresso Coffee Machine Krups Genio Melody Circolo Mini Me
Nescafe DOLCE GUSTO with FREE Capsules. Espresso Coffee Machine Krups Genio Melody Circolo Mini Me
Inquiry on Q&A board
  • Question : stocks availability:-2015-01-26

    Hi seller may i know when will u restock yr Dolce Gusto KP160T? Thks

    Answer : [Re] stocks availability:-

    Hi there,
    Thanks for asking. We do have 2 sets of black left at a good price except it doesn't come with the 6 free capsules. new stock will be avail in a couple of weeks.
    http://list.qoo10.sg/g/406315715

  • Question : nescafe dulco gusto genio 22015-01-15

  • Question : Circolo red2015-01-07

  • Question : can i pick it up.and pay at shop tomorrow for genio 2 red colour?2014-10-24

  • Question : difference between mini me and genio2014-10-23

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Bijinsenmon Slimming wraps and masks from Japan. Endorsed by HK celebrity.
Bijinsenmon Slimming wraps and masks from Japan. Endorsed by HK celebrity.
Inquiry on Q&A board
  • Question : Face Slimming Lotion when the stock coming?2015-01-19

    Would like to ask when will the stock coming or bringing in anymore or not bringing in anymore??? As it seems like the Face Slimming Lotion everywhere is out of stock in SG. Thanks

    Answer : [Re] Face Slimming Lotion when the stock coming?

    Hi Cyn would you give us a ring at 6560 3686 regarding the bijinsemon by today betwn 9 to 5.30pm.
    Cheers
    Universaldeals

TEFAL Pans and SUPOR Cookware Fry and Wokpans
TEFAL Pans and SUPOR Cookware Fry and Wokpans
Inquiry on Q&A board
  • Question : restock? ? ?2015-01-19

    Any restock for this items?
    A) Tefal Wok 34cm
    B) Tefal sauce pan 20cm

    Answer : [Re] restock? ? ?

    Hi,

    Apology. We will not restock. Thank you!

    Regards
    Universaldeals

  • Question : Tefal 32cm SSwok available?2015-01-05

  • Question : Tefal So Tasty 32cm2014-11-25

  • Question : Tefal2014-08-15

  • Question : tefal evidence blue 26cm2014-02-23

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Motorola/ Alcom Dect Phones 4 Models for you to choose from 1-Year warranty
Motorola/ Alcom Dect Phones 4 Models for you to choose from 1-Year warranty
Inquiry on Q&A board
  • Question : Singtel digital line2015-01-18

    I would like to use with Sintel digital line.(Internet)
    Is this working?

    Answer : [Re] Singtel digital line

    Hi,

    not a problem. you can use on digital line.

    Regards
    Universaldeals

  • Question : restock for C6022014-10-15

  • Question : Orang Color Restock2014-10-14

  • Question : The purple Dect phone is faulty2014-09-24

  • Question : enquiry about twin dect phone2014-10-02

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[Taiyo] BBQ Grill with Hotpot - Cheapest In Town - Enjoy your Festive season with a All-In-One Steam and Hi-Light Induction Cooker
[Taiyo] BBQ Grill with Hotpot - Cheapest In Town - Enjoy your Festive season with a All-In-One Steam and Hi-Light Induction Cooker
Inquiry on Q&A board
  • Question : Weight2015-01-13

    Hi Seller,
    Would like to check what is the weight?
    Would like to send overseas as a gift for my friend.
    Thanks.

    Answer : [Re] Weight

    Hi Zoe,

    The weight for this steamboat is about 4 kg. You might need to check on your own on the oversea charges as we are not able to send oversea. Thank you!

    Regards

    universaldeals

  • Question : enquiry2014-07-12

  • Question : delivery2014-02-20

  • Question : What is the number of the seller2013-12-26

  • Question : Ordered on 11/10/13. And the status show 'on request' till now2013-10-13

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Water Heater Princeton 707 and Compact. Premium Quality.
Water Heater Princeton 707 and Compact. Premium Quality.
Inquiry on Q&A board
  • Question : Include shower head & handle mount on the wall2015-01-02

    Hi

    Is there warrenty given? By whom?

    Are "shower head" and "handle mount on the wall" included as shown in picture?

    How soon you can deliver from date of order placed?

    Thank you.

    Answer : [Re] Include shower head & handle mount on the wall

    Hi there, thanks for asking.
    Warranty is by 707 and the delivery may take between 3 to 5 working days depending on the courier company.
    Yes, comes with the wall mount accessories & shower head.

  • Question : Princeton & Alpine2014-12-14

  • Question : Delivery By Qexpress2014-12-14

  • Question : Installation By 3rd party contractor2014-12-14

  • Question : Princeton2014-10-12

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