COCOMO
COCOMO
POWER 90% 49,209 Fellows Join Fellow
All Items(204)
20%
Pay to Shop

Q&A board

Q & A Lists
Item Question & Answer
❤$5 EACH ITEM!!!!❤SOLD OUT FAST❤ORGANIC FLOWERS SKIN TONER❤5 STARS REVIEWS❤WHAMISA❤
❤$5 EACH ITEM!!!!❤SOLD OUT FAST❤ORGANIC FLOWERS SKIN TONER❤5 STARS REVIEWS❤WHAMISA❤
Item Q&A
  • Question : Enquiry on TonerJul 22, 2017

    Hi seller,

    I'm interested in the toner but I have sensitive skin and sometimes it will itch but not often. I'm also still struggling with blemishes and large pores as well in my late 30s, so I would like to know which toner will be much more suitable for me?
    As i will get breakouts easily if a product isn't suitable for me.
    Kindly advise.
    Thank you so much.

    Answer : [Re] Enquiry on Toner

    Dear Customer,
    For sensitive skin, please use the following items:
    Toner original
    organic flower cleansing cream
    cosrx bha blackhead
    cosrx aha whitehead
    organic flower cleansing oil
    After we introduced this range to our buyers, we have cured quite a number of acne buyers
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    Question : [Re] Enquiry on Toner

    Hi Seller,

    can I just start with Toner original and water cream for now first?
    As I'm not the who like to apply lots of stuffs on my face.

    Thanks.

    Answer : [Re] Enquiry on Toner

    Dear Customer,
    Yes, you may start with original and water cream first
    However, eyes are good to start early to protect as our eyes usually age first
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    Question : [Re] Enquiry on Toner

    Hi Seller,

    if i order today when will I receive the items as the previous order was sent to my workplace as normally I won't be home.

    Thanks.

    Answer : [Re] Enquiry on Toner

    Dear Customer,
    We have full ready stocks
    You may order when you are ready and we can send in 24hto 48h
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    Question : [Re] Enquiry on Toner

    Hi seller,

    I have just make the payment for my order. Cart no. : 112168699 if not able to reach my workplace on Sat 29jul then could you kindly arrange it to be send out on 31jul as I work till 1pm on Sat 29jul. Sorry for trouble and thanks.

    Answer : [Re] Enquiry on Toner

    Dear Customer,
    We will do our best for you
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    Question : [Re] Enquiry on Toner

    Hi seller,
    I have received a notification on yesterday that my items been shipped out. I was wondering will it be reaching my workplace by 12pm today or next working day? As my workplace is a healthcare institution.
    My cart no. 112168699.
    Thanks.

    Answer : [Re] Enquiry on Toner

    Dear Customer,
    Most likely monday
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    Question : [Re] Enquiry on Toner

    Hi seller
    Glad to hear that as was still worrying it will reach today as the institution only operate till 1pm on Sat.
    Thank you so much.

  • Question : Order no 223066917Jul 25, 2017

  • Question : free miniaturesJul 27, 2017

    Hi, for the free miniatures when you buy 2 or more, are they in sachets or are they in mini bottles? thank you.

    Answer : [Re] free miniatures

    Dear Customer,
    They are in actual mini bottles not satchets
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from Hei****Jul 23, 2017

  • Question : Inquiry for the item from mom****Jul 23, 2017

    how to get $5 per item? and which product do u recommend for blackhead on nose users?

    Answer : [Re] Inquiry for the item from mom****

    Dear Customer,
    Please kindly refer to item listing
    DEAL 1
    BUY ANY 3 WHAMISA ITEMS
    PAY: $37.90 X 3= $113.70
    +
    USE COCOMO $20 COUPON (-$20)
    +
    USE Qoo10 $20 COUPON (-$20)
    +
    MINATURE SET OF 4 (WORTH: $32)
    (minatures are randomly selected)

    +
    FREE KELP MASK OR HYDROGEL FLOWER/SEED/FRUIT X1
    (-$16.90)

    +
    FREE QXPRESS
    (WORTH: $4.99)
    =
    $19.81 FOR 3 ITEMS; $4.95 each
    Thank you
    Regards,
    COCOMO

+View all Notice, FAQ, Q&A >>
❤$8 REBATE + BUY 4 GET 1 FREE❤MIRACLINIC CONTOURING OBJECT MASK WITH AMPOULE DRESSING❤SEE RESULTS
❤$8 REBATE + BUY 4 GET 1 FREE❤MIRACLINIC CONTOURING OBJECT MASK WITH AMPOULE DRESSING❤SEE RESULTS
Item Q&A
  • Question : When will the masks be delivered?Jul 22, 2017

    Hi, my order is 220140301. I have yet to receive the 4 masks. When will it be delivered?

    Answer : [Re] When will the masks be delivered?

    Any update on this?

  • Question : manufacturing and expiry dateJun 24, 2016

    Pls advise. Thank you.

    Answer : [Re] manufacturing and expiry date

    Dear Customer,
    Thank you for your interest to purchase.
    They are manufactured this year with expiry date up to 2018 or 2019
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    Question : [Re] manufacturing and expiry date

    Why no free shipping for 4 pcs????

    Answer : [Re] manufacturing and expiry date

    Dear Customer,
    Kindly select Qxpress $4.99 for the shipping mode.
    The delivery fees will not be included when you cart out.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

❤USE COUPONS = SAVE BIG❤24h-48h DELIVERY♥FREE* HIGH QUALITY MASK♥BEST ACNE SOLUTION♥HOTTEST IN KOREA
❤USE COUPONS = SAVE BIG❤24h-48h DELIVERY♥FREE* HIGH QUALITY MASK♥BEST ACNE SOLUTION♥HOTTEST IN KOREA
Item Q&A
  • Question : Inquiry for the item from ohm****Jul 29, 2017

  • Question : Inquiry for the item from gir****Jul 27, 2017

  • Question : Inquiry for the item from pin****Jul 06, 2017

    Whats the difference between honey and rice overnight mask? Blemish ampoule and cream any difference for its purpose? Or is just different form for own preference?

    Answer : [Re] Inquiry for the item from pin****

    Honey or rice overnight pack will be more recommended for oily combi skin?

    Question : [Re] Inquiry for the item from pin****

    Dear Customer,
    Rice is more suitable
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    Answer : [Re] Inquiry for the item from pin****

    (1) I bought vit c powder, whamisa toner refresh, centullar blemish ampoule, blemish cream, acne eraser. Can you advice on the sequence of using these products?

    (2) Can all be applied together or only some in the day, some at night separately? Cause i applied, i felt sticky, tingling and redness.

    (3) After i applied vit c powder with toner refresh on my face, my face has white patches, does that mean i put too much vit c powder?

    Question : [Re] Inquiry for the item from pin****

    Dear Customer,
    Whamisa refresh + vitamin C powder
    centullar blemish ampoule,
    blemish cream
    acne eraser

    For vitamin C only can apply in the night only.

    Yes, do not put too much vitamin C, just use very little amount as it is very strong and effective
    tingling sensation is good
    it means the products are working well due to change in PH between our skin and vitamin C

    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    Answer : [Re] Inquiry for the item from pin****

    Vit c powder cant apply in the morning and put sunscreen after that? Or cause is sufficient to just apply at night only?

    Question : [Re] Inquiry for the item from pin****

    How long after should i apply real acne patch?

    Answer : [Re] Inquiry for the item from pin****

    Dear Customer,
    Vitamin C please apply only at night and not in the day time
    You may apply real acne patch in the day time and wait for 5 min to dry
    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from gww****Jul 20, 2017

    I exfoliate my skin using peeling gel 3 times a week, can I still use one step pimple pad cause the pimple pad also act as a exfoliater will I over exfoliate if I use both pimple pad and peeling gel?

    Answer : [Re] Inquiry for the item from gww****

    Dear Customer,
    You may use pimple pad still
    Pimple pad is not an exofliator
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from lib****Jul 18, 2017

    Hi understand that vit c clash w aha n bha. Does it mean i cant use the aha bha treatment toner with ny vit c serum? Also the aha bha toner photo sensitive? Thanks

    Answer : [Re] Inquiry for the item from lib****

    Dear Customer,
    Vitmain C should not be used with AHA/BHA toner.
    AHA/bha are photo sensitive
    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    Question : [Re] Inquiry for the item from lib****

    So i shld only use cosrx aha bha treatment toner at night? Thanks

    Answer : [Re] Inquiry for the item from lib****

    Dear Customer,
    Day time is okay
    but use sunblock after
    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

+View all Notice, FAQ, Q&A >>
❤USE 20% + $6 OFF COUPON!!!❤BUY 1+1 FREE❤🌵5 STARS REVIEWS !!! NEVER REGRET!!🌵HUXLEY🌵
❤USE 20% + $6 OFF COUPON!!!❤BUY 1+1 FREE❤🌵5 STARS REVIEWS !!! NEVER REGRET!!🌵HUXLEY🌵
Item Q&A
  • Question : the two essenceJul 28, 2017

    Between Essence like oil like and oil light, which is more suitable For combination skin?

    Answer : [Re] the two essence

    Dear Customer,
    Oil essence is the best
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Not able to apply store discount of 20%Jul 28, 2017

    Hi,

    I am wondering why I am not able to apply the 20% off store coupon when my item is more than $20 and they are Huxley product. Even when I add in Whamisa product, the store coupon is also still not applicable.

    Answer : [Re] Not able to apply store discount of 20%

    Dear Customer,
    You may apply 20% storewide coupon for all whamisa products except for huxley as huxley is currently on timesale
    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Huxley Toner / SON&PARK Beauty Water / Whamisa Deep RichJul 27, 2017

    Hi Cocomo!

    Saw these from your shop - Huxley Toner / SON&PARK Beauty Water / Whamisa Deep Rich.

    May I know which toner do you recommend for :
    - combi skin, T-zone oily in the morning
    - obvious pores (currently trying ur neogen canadian mask)

    Many many thanks!

    Answer : [Re] Huxley Toner / SON&PARK Beauty Water / Whamisa Deep Rich

    Dear Customer,
    We recommend whamisa for night and huxley for day
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Huxley Toner - Does it contain alcohol?Jul 26, 2017

    Please adv if the Huxley Toner contains alcohol?
    Am doing the 7 Steps Toner routine so I don't want a toner that contains alcohol. Thanks

    Answer : [Re] Huxley Toner - Does it contain alcohol?

    Dear Customer,
    It does not contain alcohol
    You may do the 7 toner steps
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from yin****Jul 25, 2017

    Hi we can't seem to apply the Qoo10 coupon

    Answer : [Re] Inquiry for the item from yin****

    Dear Customer,
    Qoo10 coupons cannot be applied for timesale items
    Timesales are heavily discounted items
    Qoo10 coupons only for daily deal or groupbuy
    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

+View all Notice, FAQ, Q&A >>
❤AWARD WINNING❤PURE ORGANIC ARGAN HAIR OIL❤HIGH QUALITY❤ BEST PRICE❤
❤AWARD WINNING❤PURE ORGANIC ARGAN HAIR OIL❤HIGH QUALITY❤ BEST PRICE❤
Item Q&A
  • Question : Inquiry for the item from Xxd****Jul 28, 2017

    Hi I have not receive my item till now. Please advice

    Answer : [Re] Inquiry for the item from Xxd****



    Dear Customer,
    We had shipped out the day after you placed your order
    Kindly check your letterbox or visit your nearest post office
    if parcel is too big, it cannot fit into your letterbox and will be handed over to the post office and you need to self collect it
    Please watsapp to +65 9739 9531 should you need parcel proof of postage
    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO


  • Question : Inquiry related delivery from sha****Jul 18, 2017

    hi, i only received 1 bottle when i ordered 2. may i know what's wrong? was there a mix up?

    Answer : [Re] Inquiry related delivery from sha****

    Dear Customer,
    We are sorry to hear on this
    Please take pic on the items you recieved with the front envelope so we can assit you further on this.
    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from chi****Jul 12, 2017

    I still haven't received items, 1 week ago, why so long ?

    Answer : [Re] Inquiry for the item from chi****

    Dear Customer,
    Singpost normal mail takes 4-7 working days, and it might be delayed from the post office , which is not within our control.
    Please wait patiently for your items in your letterbox
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!

  • Question : Apply to Hair End or Hair ScalpJul 08, 2017

    Hi

    Bought 3bottles. May I know apply to Hair End or Scalp?

    Can it apply to eye brow or eye lashes for growth?

    Answer : [Re] Apply to Hair End or Hair Scalp

    Dear Customer,
    Apply on hair end. We recommend this for hair only
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from cha****Jul 06, 2017

+View all Notice, FAQ, Q&A >>
[USE COUPONS = SAVE BIG]❤JONE✨🦄AUTOGRAPHED BY ACTRESS HA JI WON❤DRAMATICALLY IMPROVE YOUR SKIN❤
[USE COUPONS = SAVE BIG]❤JONE✨🦄AUTOGRAPHED BY ACTRESS HA JI WON❤DRAMATICALLY IMPROVE YOUR SKIN❤
Item Q&A
  • Question : Inquiry for the item from mar****Jul 28, 2017

    Which would u recommend for anti aging? Black or white jelly pack or jelly cream?

    Answer : [Re] Inquiry for the item from mar****

    Dear Customer,
    For anti aging we recommend white jelly pack with jelly cream
    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from lon****Jul 20, 2017

    Hi WHITE JELLY PACK act as an essence?

    Answer : [Re] Inquiry for the item from lon****

    Dear Customer,
    no
    it is not an essence
    it is a firming pack
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    Question : [Re] Inquiry for the item from lon****

    hi oh okie. how do I use it? thanks

    Answer : [Re] Inquiry for the item from lon****

    Dear Customer,
    Dispense a dime size amount onto finger tips and gently sweep onto cleansed skin (approximately 1-2 pumps). After 30 seconds, pat into skin for a complete skincare routine & mask experience in one product. This is a perfect 1-step routine for the morning, but it can also be layered with a night cream before going to sleep.
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    Question : [Re] Inquiry for the item from lon****

    Oh okie. May i know isit suitable for sensitive skin? Can apply on neck or hand area.

    Answer : [Re] Inquiry for the item from lon****

    Dear Customer,
    Yes suitable for sensitive skin, however please do a skin patch test before u try on any new product.
    You may apply on neck and hand area
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from lif****Jul 22, 2017

  • Question : Inquiry for the item from lif****Jul 21, 2017

    Hi,
    i'm thinking of getting a white jelly pack for my morning skincare routine after washing my face and hana cream just for the eyes as i'm in early 30s but already have wrinkles. but i'm also concerned if the hana cream will b too oily as i get mila seeds ard my eyes very easily.
    otherwise what do u recommend?

    Answer : [Re] Inquiry for the item from lif****

    Dear Customer,
    We recommend you whamisa eye essence for the eyes
    They are very gentle and effective
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    Question : [Re] Inquiry for the item from lif****

    if the eye essence sold on qoo10? if yes pls send me the link

    Answer : [Re] Inquiry for the item from lif****

    Dear Customer,
    yes on qoo10
    Here is the link:
    http://list.qoo10.sg/g/542170393
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Order # 111837751Jul 17, 2017

    Hi, Just rec'd shipment. I ordered black jelly pack & white jelly pack. Shipment delivered was black jelly pack & "jelly pack" which is for firming skin & pore-smoothing...
    Rgds
    JC

    Answer : [Re] Order # 111837751

    Dear Customer,
    White jelly pack is black in packaging = firming skin + pore smothing on front packaging
    black jelly pack is white in packaging
    The items sent were right and u may compare with the ones in the listing
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

+View all Notice, FAQ, Q&A >>
❤$5 OFF RETAIL PRICE❤$14.90 NETT!!❤WELLAGE VITA BLUE/RED INJECTION MASK❤
❤$5 OFF RETAIL PRICE❤$14.90 NETT!!❤WELLAGE VITA BLUE/RED INJECTION MASK❤
Item Q&A
  • Question : Inquiry for the item from car****Jul 27, 2017

  • Question : WELLAGE VITA BLUE/RED INJECTION MASKJul 21, 2017

    Hi seller, i have a few questions.

    1. When using this mask, do we need to avoid using AHA/BHA/retinol?

    2. How to incorporate this into skincare steps with Beauty water, corsx snail 96 essence, corsx centella ampoule. corsx centella blemish cream, normal moisturizer?

    Do I still need to use essence, ampoule and blemish cream since the mask contains vitamin c and essence ???
    Can tell me what is the correct step to use with this mask?

    Answer : [Re] WELLAGE VITA BLUE/RED INJECTION MASK

    Dear Customer,
    1. When using this mask, do we need to avoid using AHA/BHA/retinol? ( yes, please avoid)

    2. How to incorporate this into skincare steps with Beauty water, corsx snail 96 essence, corsx centella ampoule. corsx centella blemish cream, normal moisturizer?
    ( use this as first mask before skincare)

    Do I still need to use essence, ampoule and blemish cream since the mask contains vitamin c and essence ???
    ( it is optonal for you to use essence, ampoule, blemish cream at your own choice)
    Can tell me what is the correct step to use with this mask?
    Steps please refer to listing for more detailed picture or video explaination
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from Roy****Jul 06, 2017

    If I buy 10 get 2 free can u give me the latest exp date?

    Answer : [Re] Inquiry for the item from Roy****

    Dear Customer,
    We have 2017 end expiry date only
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from hp2****Jun 13, 2017

  • Question : Inquiry from jel****Jun 03, 2017

    Hi.. may I know how to select self collect as there's only singpost normal mail and qxpress to choose? Can I have the address for self collection?

    Answer : [Re] Inquiry from jel****

    Dear Customer,
    Self collection please buy it at shop
    81 ubi avenue 4, #03-26 S(408830)
    exchange hours
    2pm to 6pm (tuesday to friday)
    Feel free to contact us at 8425 5525 (WATSAPP PHONE CALL ONLY) should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

+View all Notice, FAQ, Q&A >>
❤BUY 1+1 FREE❤🌵5 STARS REVIEWS !!!!! NEVER REGRET!!🌵HUXLEY🌵TONER/OIL ESSENCE/CREAM/CLEANSING h20
❤BUY 1+1 FREE❤🌵5 STARS REVIEWS !!!!! NEVER REGRET!!🌵HUXLEY🌵TONER/OIL ESSENCE/CREAM/CLEANSING h20
Item Q&A
  • Question : Inquiry for the item from lim****Jul 27, 2017

    hi may i ask whether toner csn be used as mist?
    plus is it possible to put at least a drop of water essence and mix with toner and use it as a mist ?

    Answer : [Re] Inquiry for the item from lim****

    Dear Customer,
    Yes you may do so for this
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry from chi****May 22, 2017

    Hi, with regards to the buy 3 and free cleansing gel/water promotion, is it possible for us to select 3 different products or must all the 3 products be the same? If yes, how may we select the 3 different products as the system is not allowing us to do so at the moment.

    Also, may I check how do we apply qoo10's coupon and Cocomo's coupon? Apologies for this as I am still very new to all the coupons. Thanks!

    Answer : [Re] Inquiry from chi****

    Dear Customer,
    you may select 3 random items and use your coupons if you have them
    Regards,
    COCOMO

  • Question : [About Item] Related InquiriesMar 09, 2017

    Hi I tried to apply for the Cocomo 20% coupon to stock up on Huxley products but it says I have applied, even though I have not received the coupon.

    Answer : [Re] [About Item] Related Inquiries

    Dear Customer,
    You may try again as we have newly reset
    Do note that coupon is first come first serve and expires today
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : [Others] Related InquiriesJan 23, 2017

    Hi I already received my item . So I hope I will get back the refund for the excess shipping fee that I paid .
    Thank you

    Answer : [Re] [Others] Related Inquiries

    Dear Customer,
    We had informed Qoo10 to refund the shipping charges
    Please check your qaccount
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : [Shipping] Related InquiriesJan 21, 2017

    Hi
    I just made payment yesterday but please deliver it after 30th Jan . And I pay a delivery fee of $2.70. Can I get a refund of it ? Since there is free delivery above $50.
    Thanks

    Answer : [Re] [Shipping] Related Inquiries

    Dear Customer,
    Thank you for your purchaes, we are sorry to miss out your message as your items were packed and given to QX already
    Kindly inform us here again when you receieved your items and we will proceed to refund 0.88 of 2.70. 12% was deducted by Qoo10 for their comission
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

+View all Notice, FAQ, Q&A >>
🌟Dr.Denti PATENTED Solution! Complete White Teeth in 7 Days 🌟7Days Whithening Program🌟
🌟Dr.Denti PATENTED Solution! Complete White Teeth in 7 Days 🌟7Days Whithening Program🌟
Item Q&A
  • Question : Inquiry for the item from wen****Jun 28, 2017

    Hi, can i have the ingredient list for the toothpasteand 7days whitening program? It's in korean so i don't understand.

    Answer : [Re] Inquiry for the item from wen****

    Dear Customer,
    Please email to info@cocomo.org for the ingredient list
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    Question : [Re] Inquiry for the item from wen****

    Hi, I've emailed, but until now the ingredients list is still not provided. Anything wrong with the ingredients?

    Answer : [Re] Inquiry for the item from wen****

    Dear Customer,
    Houttuynia Cordata, Grapefruit, Xylitol, Aloe, Licorice, Peppermint
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : enquiry on toothpaste and whitening programJun 18, 2017

    Hi, how long can the toothpaste be used? Use it 2 times a day?
    Is the film that is sticked on the teeth reusable for the whole 7 days whitening program? Use one time per day?

    Answer : [Re] enquiry on toothpaste and whitening program

    Dear CUstomer,
    About 2 months it can be used
    The film sticks can be used only 1 time
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    Question : [Re] enquiry on toothpaste and whitening program

    Are there 7 film sticks for each day use? How long do u need to put into your mouth and smile? So the whitening gel put only at the front teeth right after brushing the teeth with the toothpaste. How long can the whitening effect last?

    Answer : [Re] enquiry on toothpaste and whitening program

    Dear Customer,
    Yes for 7 days use with obvious whitening results.
    The effect can last depending on each individual but they can ove average last for 3 months or more
    Have a blessed day ahead!
    Regards,
    COCOMO

  • Question : Inquiry for the item from ngi****May 06, 2017

    Hi,

    Can it be used while breastfeeding?

    Answer : [Re] Inquiry for the item from ngi****

    Dear Customer,
    yes can
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from kio****Apr 26, 2017

    Can I check what's the use of the red tablet?

    Answer : [Re] Inquiry for the item from kio****

    Dear Customer,
    The pink tablet helps you to identify where the plaque are located on your teeth
    As plaque is often transparent and naked to our eyes
    With the dissolution tablet, you may identify the plaque and use whitening toothpaste to focus on these areas.
    Pink tablet is disposable tooth coloring agent.
    - Role : Dye dental plaque(Bacterial layer) in Pink.
    - Objective : Normally dental plaque is transparent so people don’t be recognized that bacteria is in where on Tooth surface.
    By dyeing dental plaque, customer can recognize rinsing of target point and can up efficiency of Dr.Denti tooth paste
    - Application procedure
    1) Put pink tablet in mouth and melt.
    2) Apply melted tablet on tooth surface by tongue.(Do no swallow the saliva, expectorate)
    3) Rinse inside of mouth 2-3 times by water
    4) Rinse out pink area by Dr.Denti tooth paste.
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!

  • Question : ingredients listApr 19, 2017

    ingredients list pls

    Answer : [Re] ingredients list

    Dear Customer,
    Ingredient list is attached in item listing
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

+View all Notice, FAQ, Q&A >>
[SAVE BIG = USE COUPONS]❤2017 MARIE CLAIRE TOP PICK❤KOREA LATEST INNOVATION-FERMENTED CLEANSERS❤
[SAVE BIG = USE COUPONS]❤2017 MARIE CLAIRE TOP PICK❤KOREA LATEST INNOVATION-FERMENTED CLEANSERS❤
Item Q&A
  • Question : Inquiry for the item from as3****Jul 27, 2017

    Hi,
    Does the fermented cleanser able to cleanse face with sunblock and cc cream? Or do I need to double cleanse or use make up remover first before using fermented cleanser?

    Answer : [Re] Inquiry for the item from as3****

    Dear Customer,
    You need to double cleanser with facial oil then use the cleanser for normal cleanse
    Whamisa facial cleansing oil is very good and can help you to remove any trace of makeup cleanly without feeling any tightness.
    You may consider it
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from mag****Jun 28, 2017

    Hi seller, may i know which foam cleanser is suitable for acne oily n scar? Thanks...

    Answer : [Re] Inquiry for the item from mag****

    Dear Customer,
    Green tea foam cleanser is suitable
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from ht0****Jun 24, 2017

    Hi, I place order for 3 items not sure why still charged for shipping rate. Please advice, thanks!

    Answer : [Re] Inquiry for the item from ht0****


    Dear Customer,
    Free shipping is based on the shipping conditions per listing
    Which means the items cannot be crossed combined
    If 1 listing has free shipping above $50, the other listing free shipping above $70, they are different shipping conditions and cannot be combined
    However, if both listings are free above $50, they can be combined
    We hope this explains
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from dia****Jun 22, 2017

    May I know the expiry date?

    Answer : [Re] Inquiry for the item from dia****

    Dear Customer,
    We do not have any old stocks in COCOMO
    We update our inventory every week.
    Hence,the expiry date is always the latest that is available in korea market
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from tay****Jun 16, 2017

    Hi, what r the ingredients for the jone jelly mask?

    Answer : [Re] Inquiry for the item from tay****

    Dear Customer,
    Please email to info@cocomo.org for the ingredient list
    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

+View all Notice, FAQ, Q&A >>
❤ SAVE BIG = USE COUPONS!!!❤BEST REVIEWED ITEM!!❤ COCOMO BUDGET PREMIUM HAIR CURLER❤STRAI
❤ SAVE BIG = USE COUPONS!!!❤BEST REVIEWED ITEM!!❤ COCOMO BUDGET PREMIUM HAIR CURLER❤STRAI
Item Q&A
  • Question : 关于商品wen****会员的咨询。Jul 27, 2017

    Cocomo coupon suddenly gone😑

    Answer : [Re] 关于商品wen****会员的咨询。

    Dear Customer,
    Coupon is still available and will end today
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Cleaning-MaintanenceJul 25, 2017

    Dear Seller,

    I'm interested in the Hair Curler. Can I know how do I maintain its Cleanliness After use?

    Please contact me asap regarding this.

    Thank U.

    Answer : [Re] Cleaning-Maintanence

    Dear Customer,
    For maintenance of COCOMO's curler, you may clean it with dry cloth weekly
    The curler is of high quality and we are sure you wont be dissapointed with our quality
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from evo****Jul 23, 2017

    Can the straightener rebonding effect last for a day?

    Answer : [Re] Inquiry for the item from evo****

    Dear Customer,
    yes,
    it can last for a long time as long as u do not wash your hair
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from beb****Jul 21, 2017

    Hi, on the ad the button is yellow but the actual item has a black item, is there a difference in the function?

    Answer : [Re] Inquiry for the item from beb****

    Dear Customer,
    Yellow was our first version
    Black is our second version
    We just upgraded so it comes with insulator protector near the curler body
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry related delivery from car****Jul 21, 2017

    May I know the shipping time ?

    Answer : [Re] Inquiry related delivery from car****

    Dear Customer,
    Ready stocks in singapore
    Weekdays 24h48h delivery
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

+View all Notice, FAQ, Q&A >>
❤FINAL CALL!!!❤BANO IT’S REAL ANTI AGING SERUM❤ BIO TREATMENT ESSENCE❤ WHITENING❤
❤FINAL CALL!!!❤BANO IT’S REAL ANTI AGING SERUM❤ BIO TREATMENT ESSENCE❤ WHITENING❤
Item Q&A
  • Question : Inquiry for the item from ram****Jul 26, 2017

  • Question : Inquiry related delivery from ade****Jun 10, 2017

    I being charged the $3.90 shipping cost even though I have 2 bottles of the Bano serum and 1 of the hydro eye mask, totaling more than $130. Shipping is supposed to be free for purchase above $100?

    Answer : [Re] Inquiry related delivery from ade****

    Dear Customer,
    Shipping fees under the same shipping group will be waived off when buyer carted out
    However, shipping fees will still be charged for parcel not within the same shipping group
    example, free shipping above $70 listing and free shipping above $50 cannot be mixed as same shipping
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    Question : [Re] Inquiry related delivery from ade****

    However your listing says under gift section 'free shipping above $50 purchase'. I ordered 2 items but am being charged shipping in my cart. Can you make the adjustment?

    Answer : [Re] Inquiry related delivery from ade****

    Dear Customer,
    For this listing free shipping is for buyer who purchased above $100
    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : SalesJun 10, 2017

    I'm very happy to see this item on sales as I'm looking for serum currently. Can I know how can I be informed of
    new arrivals and sales from Cocomo?

    Answer : [Re] Sales

    Dear Customer,
    You may follow our shop and we will send weekly news on our new arrivals and sales items
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

❤BEST DEAL IN TOWN!❤Honesi Exofila Cream 50ml | Reduces appearance of scars | Made in Korea
❤BEST DEAL IN TOWN!❤Honesi Exofila Cream 50ml | Reduces appearance of scars | Made in Korea
Item Q&A
  • Question : Inquiry for the item from bub****Jul 26, 2017

    Hi is there any paraben in the cream?

    Answer : [Re] Inquiry for the item from bub****

    Dear Customer,
    No paraben
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from ade****Jun 19, 2017

    Will it help to fade acne scars? Apply before or after moisturizer? How many months can I use it after opening?

    Answer : [Re] Inquiry for the item from ade****

    Dear Customer,
    For fading acne scars, bano bioessence is very good you may consider
    http://list.qoo10.sg/g/510749913
    Please apply honesfi before moisturiser
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from scy****Jun 16, 2017

    Does this help with skin texture? Esp for people with rolling, boxcar or ice pick scars?

    Answer : [Re] Inquiry for the item from scy****

    Dear Customer,
    yes, it helps with skin texture
    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Forgot to change the shipping to $3.99Jun 04, 2017

    Hi, I think i forgot to select the shipping to $3.99. May i know how can i pay now since i have cart out? My order number is 110981317.

    Answer : [Re] Forgot to change the shipping to $3.99

    Dear Customer,
    We will upgrade to qxpress for u
    you may pay here 3.99 via qoo10 when we send payment link to you
    Thank you for your support to cocomo
    we can be reached at 8425 5525 for more inquiries
    Have a blessed day ahead!
    Regards,
    COCOMO

    Question : [Re] Forgot to change the shipping to $3.99

    noted with thanks. Could you please provide me with the link soon so that i can make my payment?

    Answer : [Re] Forgot to change the shipping to $3.99

    Dear Customer,
    http://www.qoo10.sg/gmkt.inc/Flier/Order/ShopQpayRequest.aspx?seller_cust_no=cTZnYV30fHUrPW6ZE5e5iw_g_8_3__g_8_3_&leaflet_no=186
    Feel free to contact us at 8425 5525 (WATSAPP PHONE CALL ONLY) should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    Question : [Re] Forgot to change the shipping to $3.99

    Hi, I have just made the payment. Please check. Thanks.

    Answer : [Re] Forgot to change the shipping to $3.99

    Dear Customer,
    noted
    Feel free to contact us at 8425 5525 (WATSAPP PHONE CALL ONLY) should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : HOnesiMay 01, 2017

    Dear Cocomo, plan to buy 10 tubes, any special price? courier needed to send to Penang, Malaysia.

    What is the total price? TQ :)!

    Answer : [Re] HOnesi

    Dear Customer,
    Please watsapp us at 8425 5525
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO



    Dear Customer,
    Please watsapp us at 8425 5525
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    (May 01, 2017 16:17)

+View all Notice, FAQ, Q&A >>
❤BUY 4+1 FREE❤FAST STRONG SAFE❤ #1 BEST FAT BURNING SUPPLEMENT❤
❤BUY 4+1 FREE❤FAST STRONG SAFE❤ #1 BEST FAT BURNING SUPPLEMENT❤
Item Q&A
  • Question : Inquiry for the item from pin****Jul 26, 2017

    Can i still consume it after alcohol? Does it matter to consume it before or after food? How long should the dose be apart with each other? Cause i have irregular meals.

    Answer : [Re] Inquiry for the item from pin****

    Dear Customer,
    Do not take it after alcohol.
    it does not matter before or after food
    Dose apart is morning noon night
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry related delivery from tre****Jul 20, 2017

  • Question : Inquiry for the item from dkc****Jul 12, 2017

  • Question : Inquiry for the item from teo****Jul 04, 2017

  • Question : Inquiry for the item from xie****Jun 28, 2017

    high blood pressure can take this? and how to take? thanks

    Answer : [Re] Inquiry for the item from xie****

    Dear Customer,
    We recommend you to speak to your doctor on this
    We are not in good position to advise on this
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

+View all Notice, FAQ, Q&A >>
❤BUY 3+1 FREE❤BESTSELLING SCIENTIFICALLY PROVEN COLLAGEN IN KOREA❤
❤BUY 3+1 FREE❤BESTSELLING SCIENTIFICALLY PROVEN COLLAGEN IN KOREA❤
Item Q&A
  • Question : Inquiry for the item from pin****Jun 09, 2017

    Which supplements u will recommend for oily combination skin? Is it ok to consume together with my medication, roccutane?

    Answer : [Re] Inquiry for the item from pin****

    Dear Customer,
    For oily and combination skin, we recommend 2 aqua rich and 1 aqua bank daily before you sleep
    It can be consumed with your medication
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    Question : [Re] Inquiry for the item from pin****

    Im 26years old, so is ok to eat 2aqua rich and 1aqua bank? Cause just realise ur listing has recommendation different age group. May i have the detailed ingredient lists for both?

    Answer : [Re] Inquiry for the item from pin****

    Dear Customer,
    Yes, you may consume 2 aqua rich and 1 bank daily
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    Question : [Re] Inquiry for the item from pin****

    What if i missed my dose before bedtime? Can i still consume before breakfast? Can i still consume it after alcohol?

    Answer : [Re] Inquiry for the item from pin****

    Dear Customer,
    If you miss your dose, you can still consume it before breakfast and do not take after alcohol
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from vsa****Jul 23, 2017

    Hi,
    Is the 3+1 promo applicable for Aqua Bank too?
    So buy 3 aqua bank + 1 free bank?

    Thanks!

    Answer : [Re] Inquiry for the item from vsa****

    Dear Customer,
    buy 3 only for aqua rich
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from coa****Jul 18, 2017

    Hi Seller,
    Order No 221804344
    I received only partial shipment which is the free Aqua Bank. Have waited for few days but still have not received my 5 bottles of Aqua Rich. I see so many reviews the customers have revived their orders but i received partial only. I have finished my Aqua Rich from previous order. Please advise when I will receive my Aqua Rich. Thanks

    Answer : [Re] Inquiry for the item from coa****

    Dear Customer,
    We are sorry on this
    you item will be redelivered to you via qxpress before this week
    our stocks newly arrive today
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry related cancel and refund from jjy****Jul 17, 2017

    Is this a scam ? I heard my friend said. From china or ?

    Answer : [Re] Inquiry related cancel and refund from jjy****

    Dear Customer,
    What do you mean this is a scam?
    We do not deal with china
    We deal directly with CJ brand
    If you doubt us, we can give u CJ brand owners' email and you verify
    if any item sold in COCOMO is fake, we provide 500000% refund to you
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from aly****Jul 16, 2017

    If I order 4 aqua bank, any free gifts?

    Answer : [Re] Inquiry for the item from aly****

    Dear Customer,
    if you buy 4 u can use 20% off cocomo coupon and get 1 freebox aqua stick
    Regards,
    COCOMO

+View all Notice, FAQ, Q&A >>
❤USE COUPONS = SAVE BIG❤ULTRA HIGH QUALITY REAL GOLD/SILVER/BLACK/GREEN PREMIUM MODELING MASKS❤
❤USE COUPONS = SAVE BIG❤ULTRA HIGH QUALITY REAL GOLD/SILVER/BLACK/GREEN PREMIUM MODELING MASKS❤
Item Q&A
  • Question : Inquiry for the item from eel****Jul 25, 2017

    Hi

    Which mask is more suitable for sensitive, acne prone skin? Thanks

    Answer : [Re] Inquiry for the item from eel****

    Dear Customer,
    Charcoal hydrogel mask, black modelling mask, green modelling mask are suitable for sensitive and acne prone skin
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : HelloJul 18, 2017

    Dear Seller...

    What does that mean?

    Type : 01. 1 GOLD GEL + 1 ACTIVE COLLAGEN POWDER(+$7.00)
    0. FREE GIFT : 01. BUY 5 + 1 BLACK FREE
    1. ADD ON CHEAPER : 08. NONE
    2. ADD ON GOLD BOWL : 01. ANTI BACTERIAL GOLD SPATULA SET(+$9.90)
    3. ADD ON MASKS : 00. NONE

    Meaning have how many set of gold gel + active collagen powder??? Kindly advise, thanks!

    Answer : [Re] Hello

    Dear Customer,
    Based on your selection, you are getting 1 piece of gold mask only
    In order to get the free black masks, you need to buy 5 pieces of gold masks, by selecting 5 sets of it.
    So you have to pay 16.90 X 5 = $84.50 to get 1 black for free
    we hope this explains
    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    Question : [Re] Hello

    oo..icic... Okie, noted ! thanks for the clarification :)

    Answer : [Re] Hello

    wc

  • Question : Inquiry for the item from pin****Jul 08, 2017

    Now do u have any promo SHANGPREE PREMIUM MODELLING MASKS? Still have free spatula and gold bowl if purchase one gold mask?

    Answer : [Re] Inquiry for the item from pin****

    Dear Customer,
    Yes, we have promo
    Use COCOMO 10% off coupon and now each mask comes with spatula set
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Pore tightening maskJun 18, 2017

    Hi Seller, when you will be restocking the pore tightening mask?

    Answer : [Re] Pore tightening mask

    Dear Customer,
    It will be upgraded to the new version soon
    Please follow our shop for latest update
    Have a blessed day ahead!
    Regards,
    COCOMO

    Question : [Re] Pore tightening mask

    Will it be out soon? Im waiting for it to place orders with other items in my cart. Have been following your shop for some time already.

    Answer : [Re] Pore tightening mask

    Dear Customer,
    Very sorry that it will not be restocked until a few weeks later
    As shangpree is upgrading the product still
    very sorry
    Have a blessed day ahead!
    Regards,
    COCOMO

  • Question : fragrance freeJun 19, 2017

    hi, any of the range is fragrance free?

    Answer : [Re] fragrance free

    Dear Customer,
    They are all fragrance free but the smell are naturally produced from the plant ingredients used
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

+View all Notice, FAQ, Q&A >>
❤SAVE BIG = USE COUPONS❤NEW MIRACLE ALL HIT HAIR PACK (DAMAGE/VOLUME/MOISTURE)▄ RESULTS GUARANTEED!!
❤SAVE BIG = USE COUPONS❤NEW MIRACLE ALL HIT HAIR PACK (DAMAGE/VOLUME/MOISTURE)▄ RESULTS GUARANTEED!!
Item Q&A
  • Question : hairpackJul 25, 2017

  • Question : Inquiry for the item from Azl****Jul 10, 2017

  • Question : Inquiry for the item from Azl****Jul 10, 2017

  • Question : Inquiry for the item from ire****Jul 01, 2017

    Hi,
    I'm interested to get 1 moisture shampoo 12.90 and 3 damage hair treatment pack. How do I get the order right?
    May I know if you sell any conditioner ?

    Answer : [Re] Inquiry for the item from ire****

    Dear Customer,
    Please add to cart 2 damage hair pack, and 1 damage together with add on cheaper
    For conditioner it is called damaged treatment
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from Reg****Jul 01, 2017

    Hi I bought the volume treatment . Is it a leave on or rinse off treatment after shampoo?

    Is there instruction on how to use?

    Answer : [Re] Inquiry for the item from Reg****

    Dear Customer,
    The volume treatment is a rinse off conditioner
    Please leave on for 5 -10 min and rinse off thereafter.
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO