Q&A board

Q & A Lists
Item Question & Answer
Single Nescafe Gold Blend 200g/bottle
Single Nescafe Gold Blend 200g/bottle
Item Q&A
  • Question : Inquiry for the item from tee****Sep 23, 2017

    Hi Seller!
    Before I place my order, can I check with your Office, how many bottles (200g) of Nescafe Gold Blend, for this one order which cost the total of S$51.85?
    For your necessary reply & advice, please.
    Thank you!
    23 September 2017

    Answer : [Re] Inquiry for the item from tee****

    Dear buyer

    FYI, $51.85 for 3 bottles

  • Question : [About Item] Related InquiriesMar 12, 2017

    Sir, is the order comes in a box of six bottles at the price of $51.85. Thanks.

    Answer : [Re] [About Item] Related Inquiries

    we are pleased that your order has been completed.

Medium White Board 30x40cm
Medium White Board 30x40cm
Item Q&A
HP SPROCKET ZINK® Sticky-backed 2 x3 Photo Paper (20 Sheet Pack)
HP SPROCKET ZINK® Sticky-backed 2 x3 Photo Paper (20 Sheet Pack)
Item Q&A
  • Question : Inquiry from wei****Sep 08, 2017

    Hi, is it possible for self collection today?

    Answer : [Re] Inquiry from wei****

    Dear buyer

    We just restocked this item.

  • Question : Inquiry related delivery from yan****Jul 12, 2017

    Hi,
    Any update on shipping on my item?
    Appreciate your soonest response
    Thanks.
    Yanyan.

    Answer : [Re] Inquiry related delivery from yan****

    Dear buyer Your order has been sent out already.

  • Question : Inquiry related delivery from yan****Jul 11, 2017

    Hi,
    Would like to check if my order 221701698 has been shipped?
    Thanks.

    Yanyan

    Answer : [Re] Inquiry related delivery from yan****

    Dear buyer Your order has been sent out already.

  • Question : Inquiry for the item from lau****Jul 02, 2017

  • Question : Inquiry for the item from ruy****Jun 16, 2017

    Do u have non sticky-backed?

    Answer : [Re] Inquiry for the item from ruy****

    Dear buyer

    For Zink serie, we don't have. you may try our other products. Link as below.
    http://list.qoo10.sg/g/533903602

+View all Notice, FAQ, Q&A >>
biomini V Time attendance system and door access control
biomini V Time attendance system and door access control
Item Q&A
  • Question : InstallationSep 06, 2017

A4 G078 8 Section Plastic Folder
A4 G078 8 Section Plastic Folder
Item Q&A
Aurora AS610CT 6 Sheet Light Duty Crosscut Shredder
Aurora AS610CT 6 Sheet Light Duty Crosscut Shredder
Item Q&A
  • Question : Bid priceAug 30, 2017

    hi urgent, can i buy based on the bid price now?

    Answer : [Re] Bid price

    Yes is instant draw

  • Question : MODE OF ENERGYAug 27, 2017

    HI, DOES THIS SHREDDER REQUIRE BATTERIES OR ELECTRICITY??

    Answer : [Re] MODE OF ENERGY

    Dear buyer

    it requires electricity

    Question : [Re] MODE OF ENERGY

    TKS

Cutie Soft Toilet Paper PTEB 250 10Roll/Pkt
Cutie Soft Toilet Paper PTEB 250 10Roll/Pkt
Item Q&A
  • Question : Inquiry for the item from eil****Aug 30, 2017

    Hi Evergreen stationery,

    Do you sell the green colour version of the cutie toilet paper (Compact)

    Please see picture attached.

    Thank you!

    Answer : [Re] Inquiry for the item from eil****

    Sorry, we dont have this.

Biosystem Laminator Style 260C A4 size
Biosystem Laminator Style 260C A4 size
Item Q&A
  • Question : Inquiry for the item from pea****Aug 28, 2017

    Hi seller,
    Is the item under local warranty?
    How long is the warranty period?

    Answer : [Re] Inquiry for the item from pea****

    Dear buyer

    Yes, local warranty for 1 year,

  • Question : Inquiry for the item from blu****Aug 26, 2017

Faber Castell 138281 Twice Metal Twice Metal Ball Point Pen
Faber Castell 138281 Twice Metal Twice Metal Ball Point Pen
Item Q&A
  • Question : Inquiry for the item from cha****Aug 27, 2017

    Hi can stylus be used for all touch screen devices like tablet pc or phones?

    Answer : [Re] Inquiry for the item from cha****

    Dear buyer

    sorry, this is Twice Metal Ball Point Pen
    Consists of black & blue ball pen refill.

  • Question : Inquiry for the item from hos****Apr 07, 2017

    Does the stylus works on tablets, iPhone or Android phones?
    Is the tip sharp like a Samsung S-Pen?

    Answer : [Re] Inquiry for the item from hos****

    dear buyer,
    regret the delay as we were making verification directly with Faber Castell

    This model has been modified to offer only black and blue ball point pen. The stylus model has EOL.

    We will update our product accordingly.

Khong Guan Top Choice Biscuit Assortment (Tin) /  EZ Choice Biscuit Assortment (Tin)
Khong Guan Top Choice Biscuit Assortment (Tin) / EZ Choice Biscuit Assortment (Tin)
Item Q&A
  • Question : Inquiry for the item from chr****Aug 25, 2017

    Hi Seller,
    Pls advise expiry dates for both types of biscuits.
    TIA.

    Answer : [Re] Inquiry for the item from chr****

    Dear buyer

    For Top choice 26-05-2018
    Ez choice 27-04-2018

Photo and Document All-in-One PrintersHP DeskJet 3720/3721 All-in-One Printer
Photo and Document All-in-One PrintersHP DeskJet 3720/3721 All-in-One Printer
Item Q&A
A3A4A5B4B5 file folder clear mesh bag document folder with zipper
A3A4A5B4B5 file folder clear mesh bag document folder with zipper
Item Q&A
  • Question : Bulk order (A5 bag)Aug 17, 2017

  • Question : Inquiry for the item from pin****Aug 02, 2017

    Do u have stock for 9 blue and 11 pink A4 size mesh folders? Tks.

    Answer : [Re] Inquiry for the item from pin****

    Yes, we have enough stocks right now

  • Question : Inquiry for the item from Eeh****Jul 06, 2017

    Hi,

    I would like to order 60 pcs of red B4 mesh document bags.

    Do you have the bags in all red, NOT just the zipper?

    Answer : [Re] Inquiry for the item from Eeh****

    yes, we have. All in Pink color. but pink color stock is only 30pcs right now.

    Question : [Re] Inquiry for the item from Eeh****

    Do you have 60pcs of B4 in green then?

    Answer : [Re] Inquiry for the item from Eeh****

    Dear Buyer

    FYI, Pink:30pcs, Green:20pcs, Blue:40pcs, Yellow:40pcs

  • Question : Re. Bulk orderFeb 09, 2017

    Hi, I would like to purchase 56 A4 Red & 56 A4 Green mesh zipped file. How can I go about it? Please advise.
    Thanks !

    Answer : [Re] Re. Bulk order

    dear buyer,
    you can do a store pick up for the order.

  • Question : [About Item] Related InquiriesJan 23, 2017

    can i select colors? 10 red 10 blue (can be zip red/blue or whole thing red/blue)?

    Answer : [Re] [About Item] Related Inquiries

    Dear buyer,
    Yes, you can select the colour a by adding in the comment.
    Product as per shown.

+View all Notice, FAQ, Q&A >>
Brother PT-D400/ PT-D400AD Office Desktop Electronic Labelling Machine
Brother PT-D400/ PT-D400AD Office Desktop Electronic Labelling Machine
Item Q&A
  • Question : Inquiry related cancel and refund from she****Aug 11, 2017

    My order number is 224157061. I have enquiried on 8 Aug that the item came without the adapter even though I have paid additional for the adapter. However, till today there's no response from my query

    Answer : [Re] Inquiry related cancel and refund from she****

    Dear buyer
    Regret for this inconvenience situation caused, we will arrange exchange with you asap.

    Question : [Re] Inquiry related cancel and refund from she****

    When will the adapter be sent?

  • Question : Inquiry for the item from the****Mar 23, 2017

    Does this item come with starter / any tape?
    Thanks.

    Answer : [Re] Inquiry for the item from the****

    Dear buyer

    FYI

    What's inside

    PT-D400 Labeller
    Black on White Standard Laminated TZe Starter Tape 18mm*4m
    AC Adapter AD-E001
    User guide

  • Question : Self collect at outletFeb 11, 2017

    can self collect at outlet?

    Answer : [Re] Self collect at outlet

    We can assist to arrange it.

A4/A5 Wooden Clip Board
A4/A5 Wooden Clip Board
Item Q&A
  • Question : Inquiry for the item from jen****Aug 12, 2017

    Hi, will there be a restock of the A5 clip board any time soon?

    Answer : [Re] Inquiry for the item from jen****

    Dear buyer

    Yes, this item have enough stock right now.

4-in-1 Micro SD TF Card Reader with Lightning/USB/Micro-USB/Type-C Connector for iPhone iPad Android
4-in-1 Micro SD TF Card Reader with Lightning/USB/Micro-USB/Type-C Connector for iPhone iPad Android
Item Q&A
  • Question : option for pick up from your store ?Aug 06, 2017

    can have option - self pick up from your store for this item ?

    Answer : [Re] option for pick up from your store ?

    Dear buyer

    Have added the option. now it's available to chosse store pick up

  • Question : Inquiry for the item from Unc****Aug 03, 2017

    Reading some reviews that it doesn't work on Samsung S7 please advise

    Answer : [Re] Inquiry for the item from Unc****

    Dear buyer

    FYI, it supported Android 5.1

  • Question : Inquiry for the item from Unc****Aug 03, 2017

    Can backup iPhone all contact and restore
    Is the transfer speed fast or slow using Samsung evo plus

    Answer : [Re] Inquiry for the item from Unc****

    Dear buyer

    FYI, USB2.0 Read/ Write speed: 40MB/15MB/s.

  • Question : Inquiry for the item from Unc****Aug 03, 2017

    Can backup iPhone all contact and restore

    Answer : [Re] Inquiry for the item from Unc****

    Dear Buyer, For your reference
    Compatible Formats:
    Movies: .mov .mpg .vob .wmv .rmvb .avi .mp4 .mkv .flv .mpg .gif .rm
    Musics: .mp3 .wav .aac .m4a.wma.ape.ogg.ac3.flac
    Photos: .jpg .jpg .gif .tif .png .bmp
    Documents: .txt .doc .ppt .xls .pdf.xlsx.docx

HP 62/63  Black/Tri-color Original Ink Cartridge
HP 62/63 Black/Tri-color Original Ink Cartridge
Item Q&A
  • Question : Suitable for HP Envy 7640?Jul 12, 2017

    Hi,

    Can i check if the ink cartridge is suitable for HP Envy 7640?

    Thank you.

    Answer : [Re] Suitable for HP Envy 7640?

    Yes, HP ENVY 7640 e-All-in-One Printer ues HP 62 black/colour or HP 62XL black/colour ink

    Question : [Re] Suitable for HP Envy 7640?

    Hi, I placed a order on 31st Jul. It is not out for delivery yet?

    223656434

    Answer : [Re] Suitable for HP Envy 7640?

    Dear buyer

    Our normal shipping period is 2-4 working days.

ZS-502/D A4 2D PP Ring File w/Pocket (2012)
ZS-502/D A4 2D PP Ring File w/Pocket (2012)
Item Q&A
  • Question : coverJul 30, 2017

    hi is it made of plastic of hard board cover? thanks

    Answer : [Re] cover

    Dear buyer

    It is made of plastic

Kensington SecureTrek(TM) Lockable Laptop Bags  15/17 inch Carry case/Backpack/Roller Case
Kensington SecureTrek(TM) Lockable Laptop Bags 15/17 inch Carry case/Backpack/Roller Case
Item Q&A
1+1 BUNDLE! Pulppy Facial Tissue 2-PLY 150s 5 box/bundle
1+1 BUNDLE! Pulppy Facial Tissue 2-PLY 150s 5 box/bundle
Item Q&A
  • Question : Inquiry for the item from bay****Jul 16, 2017

    Hi seller, what's the country of manufacture for this item?

    Answer : [Re] Inquiry for the item from bay****

    Dear Buyer

    This company is in HK

Scotch™ Portable Food Scissors - Baby / Toddler / Cutting / Weaning(PS-AB/PS-ABP)
Scotch™ Portable Food Scissors - Baby / Toddler / Cutting / Weaning(PS-AB/PS-ABP)
Item Q&A
  • Question : Inquiry for the item from yuk****Jul 12, 2017

  • Question : Inquiry for the item from pei****Jun 30, 2017

    Hi wat is the diff between AB and ABP? I would like to order the teal colour, thanks

    Answer : [Re] Inquiry for the item from pei****

    Dear Customer

    These are same product in different colours.

★ CANON★ A4 80gsm/70gsm Canon Copier Paper
★ CANON★ A4 80gsm/70gsm Canon Copier Paper
Item Q&A
  • Question : unclear pricingJul 05, 2017

    Hi,

    I saw ur deal is priced at $12.90 is it per carton (5 reams)

    Thanks

    Answer : [Re] unclear pricing

    Dear Buyer

    It's 2 Reams @12.90 with Free Qxpress delivery.

  • Question : Inquiry for the item from cho****May 12, 2017

    Hi is the 70g in one carton or only 2 teams for $9.90 promo?

    Answer : [Re] Inquiry for the item from cho****

    2 Reams for $9.90

  • Question : Inquiry related delivery from lin****May 05, 2017

    no more free shipping if purchase more than $35?

    Answer : [Re] Inquiry related delivery from lin****

    this item is not avaliable now

Pilot G2 Ball point pen G2-07/ G2-05  and refills.
Pilot G2 Ball point pen G2-07/ G2-05 and refills.
Item Q&A
  • Question : pricingJun 22, 2017

    Hi, I notice that 1 pen cost the same as 1 refill.....is there something wrong with the pricing? Thanks

    Answer : [Re] pricing

    Oops, amended.

CANON imageCLASS MF244dw Feature-rich All-in-One (Print Copy Scan) duplex auto document feeder
CANON imageCLASS MF244dw Feature-rich All-in-One (Print Copy Scan) duplex auto document feeder
Item Q&A
  • Question : Pick-up at Store and Designated LocationJun 21, 2017

    Hi, Could I pick up the item at your store/warehouse or designated location by you?

    Answer : [Re] Pick-up at Store and Designated Location

    Dear buyer

    FYI, IF you want to self collection. please confirm the stock with us advanced.

  • Question : Inquiry for the item from Q.Y****May 21, 2017

    Are the massager and voucher still available?

    Answer : [Re] Inquiry for the item from Q.Y****

    Dear customer :

    FYI, the promo has ended.

  • Question : DeliveryApr 05, 2017

  • Question : Gifts listed are Oto Massager and NTUC VoucherFeb 24, 2017

    Evergreen, you listed the gifts as Oto Massager and $20 NTUC Voucher. Canon is refusing to honor the $20 NTUC Voucher. Please explain how I can receive the $20 NTUC Voucher. As you put it in your listing, it forms part of the agreement of sale.

    Answer : [Re] Gifts listed are Oto Massager and NTUC Voucher

    dear buyer, good to have spoken with you. indeed, it was a posting error on our part.
    We will organise the NTUC vouchers and contact you to collect from our store located at Fusionpolis to rectify our error.
    Our store manager will contact you for the collection.
    Regret the inconvenience casued.

  • Question : Gift RedemptionFeb 22, 2017

    How to redeem gifts? Just go to Canon customer centre with qoo10 voucher?

    Answer : [Re] Gift Redemption

    Dear Buyer,
    Bring your registered warranty card in the box (if you do it on line, you get additional 2 months extended warranty) and purchase receipt and proceed to the Canon customer Service located at Fusionpolis. (above one north MRT circle line station) to redeem your gifts.

【Ice Cool】Ice Cool Young Coconut juice wpulp 24cans x 310ml per carton. Promo Deal 24cans x 310ml
【Ice Cool】Ice Cool Young Coconut juice wpulp 24cans x 310ml per carton. Promo Deal 24cans x 310ml
Item Q&A
  • Question : Inquiry for the item from Wxw****Jun 19, 2017

    When will offer be back again for coconut juice?

    Answer : [Re] Inquiry for the item from Wxw****

    Dear Buyer

    We are planning to do a promotion on drinks next month. Thank you.

  • Question : Shipping requestApr 07, 2017

    Hi Seller,

    Order no. 211975785

    My order has been in "shipping request" for 2 days. Can please acknowledge and send out by today? Expect to receive tomorrow.

    Thanks

    Answer : [Re] Shipping request

    dear buyer, this is a group buy promotion. Tor the fresh stocks.collection by Q express is scheduled on 12 april.
    We seek your understanding and patience.

  • Question : [About Item] Related InquiriesDec 23, 2016

    Hi $35 is for 24 cans?

    Answer : [Re] [About Item] Related Inquiries

    Yes, 24 Cans

    Question : [Re] [About Item] Related Inquiries

    No more promotion?

    Answer : [Re] [About Item] Related Inquiries

    The promotion has ended for this month. Maybe wait for next time

  • Question : EnquiryNov 01, 2016

    Seller, I have yet to receive my 2 cartons of coconut drinks. Pls check.
    Order number is 106064107/ 191592856/191592858.

    Answer : [Re] Enquiry

    Dear Customer:

    Regret for the shiping delay, hope you like the drink.

  • Question : Expiry DateSep 15, 2016

    Hi Seller,

    What is the expriy dste? Please advise. Thkq!

    Answer : [Re] Expiry Date

    Dear Customer:
    Expire date: 30/05/2018

+View all Notice, FAQ, Q&A >>
Pilot Juice Up Gel Pen - 0.4 mm
Pilot Juice Up Gel Pen - 0.4 mm
Item Q&A
  • Question : Pilot other productsJun 15, 2017

    Hi, do you sell Pilot G2 0.7 refill in pink? I'm hoping to buy a box of 10 or 12 pieces. Thank you!

    Answer : [Re] Pilot other products

    http://list.qoo10.sg/item/PILOT-G2-BALL-POINT-PEN-G2-07-G2-05-AND-REFILLS/539196043

    Dear Buyer:

    Please use the address above,
    (Jun 21, 2017 17:29)

HP Sprocket Photo Printer  White/Black colour
HP Sprocket Photo Printer White/Black colour
Item Q&A
  • Question : Model numberJun 12, 2017

    Hi there,

    May i know what is the part number? Is it singapore version?

    Regards,
    jaime

    Answer : [Re] Model number

    Dear Buyer

    FYI, Yes, it is.
    RMN:SNPRH-1603

  • Question : Is HP zink paper included in this purchase?Jun 06, 2017

  • Question : Inquiry for the item from le.****Jun 09, 2017

    Hi seller, is your stock valid for the free 2 packs of photo paper promotion redeemable from HP?

    Answer : [Re] Inquiry for the item from le.****

    Hi Buyer, May i know where you get the promo details? we need to cantant with HP for your question.

    Question : [Re] Inquiry for the item from le.****

    The promo is on HP's own website, but it looks like only Lazada has the benefit... Search for "hp sprocket Singapore redemption"

    Answer : [Re] Inquiry for the item from le.****

    Noted, thanks for your infomation.

  • Question : Inquiry for the item from wei****Jun 03, 2017

    Warranty included? What are the details?

    Answer : [Re] Inquiry for the item from wei****

    Dear Customer

    FYI, One-year limited hardware warranty; access to world class support services through www.support.hp.com