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Q & A Lists
Item Question & Answer
FASHION ACCESSORIES  /Hair ties / Baby Headband / clip /Hair band/Head Band/Rubber ban (F)
FASHION ACCESSORIES /Hair ties / Baby Headband / clip /Hair band/Head Band/Rubber ban (F)
Item Q&A
  • Question : Inquiry for the item from koh****Jun 22, 2017

  • Question : New stocks for G359?Jun 18, 2017

    Hi Seller,

    When will new stocks for G359 be coming in?
    Thanks!

    Answer : [Re] New stocks for G359?

    sorry, too many designs on sale, we are unable to confirm individual item restocking schedule, wish your kindly understanding

  • Question : Inquiry for the item from ehk****Jun 18, 2017

    Hi, may i know when will you restock F056/F057? Thanks.

    Answer : [Re] Inquiry for the item from ehk****

    sorry, too many designs on sale, we are unable to confirm individual item restocking schedule, wish your kindly understanding

  • Question : Inquiry for the item from mik****Jun 15, 2017

    Hi, may I know if G359 & G357 will be restock and when?

    Thank you.

    Answer : [Re] Inquiry for the item from mik****

    hi, dear buyer, sorry, sale too many design , we cannot confirm the restocking schedul for indivual items. wish you kindly understanding, thank you

  • Question : 关于商品ben****会员的咨询。Jun 14, 2017

    请问这是干什么的?

    Answer : [Re] 关于商品ben****会员的咨询。

    你好,free gift, rubber band。 谢谢

+View all Notice, FAQ, Q&A >>
KIDS ACCESSORIES  BABY HAIR BAND / Hair Accessories / Hairband / Headband / Hairclip / Hair tie
KIDS ACCESSORIES BABY HAIR BAND / Hair Accessories / Hairband / Headband / Hairclip / Hair tie
Item Q&A
  • Question : Inquiry for the item from pri****Jun 21, 2017

    Hi, will items K176 and K189 be restocked?

    Answer : [Re] Inquiry for the item from pri****

    Hi, dear buyer, yes, but becasuse too many designs on sale, we unable to confirm with you the restocking schedule for individal item, wish you kindly understanding. thank you

  • Question : Inquiry for the item from nws****Apr 30, 2017

    Will you be restocking B931 & B934?
    Is there any black or dark blue for design like B498?
    Thanks.

    Answer : [Re] Inquiry for the item from nws****

    hi, dear buyer, sorry, because too many designs on sale, we unable to check the individual item restocking timing, wish for you kindly understanding. thank you

  • Question : Inquiry for the item from tan****Mar 27, 2017

    Hello seller, I received my parcel order number 210579264 to 210579275. Thank you for sending them so quickly. The 11 items, especially the bulk 20 ribbons and 40 rubber bands are very nice. Thank you.

    However, I have placed an item wrongly. I wanted A808. And not the black sash, A801. Can I make an exchange?

    Answer : [Re] Inquiry for the item from tan****

    Hi, Dear buyer, you may exchange at any our outlets, located at CityLink #B1-45 (City hall MRT) or Square 2 mall #03-46 (Novena MRT) or KB-1, Kaki Bukit. Please confirm with us here before visiting, we need to prepare for you in advance.

    Or send back us at “#05-02, KB-1, 1 Kaki Bukit Ave 3, Singapore 416087, mixshop” for exchange, please write a memo what item you want change inside, and Top Up S$0.9 stamp fee for us if you want us resend by normal mail, or top up S$3.99 for Qxpress courier at our UOB saving ac at 380-382-310-1, Please inform us here after transfer. thank you

  • Question : [Shipping] Related InquiriesMar 18, 2017

    Hi. Your pages state free shipping above $10. When I tried to check out with $31 worth of items (from same shipping group) I still get charged $4.59 worth of shipping. How do I proceed to get the free shipping?

    Answer : [Re] [Shipping] Related Inquiries

    hi, dear buyer, I think because you select different shipping meth when you making orders. pls double check, you either select Qxpress or Singpost normal mail for the same cart, then system will auto waive the shipping cost. thank you.

  • Question : [About Item] Related InquiriesMar 04, 2017

    Hi when will item C346 be listed?

    Answer : [Re] [About Item] Related Inquiries

    hi, dear buyer, you can buy C346 from below listing. thank you http://list.qoo10.sg/item/MIXSHOP-SG-FASHION-ACCESSORIES-HAIRBAND-CHOKER-RING-HAIR-CLIP-HAIR-TIE-BABY/439762789?&sellerview=on

+View all Notice, FAQ, Q&A >>
Langsha 120D velvet Pantyhose /stockings /Fishnet tights / Stovepipe socks / anti-snagging / tight/
Langsha 120D velvet Pantyhose /stockings /Fishnet tights / Stovepipe socks / anti-snagging / tight/
Item Q&A
  • Question : Inquiry related delivery from qas****Jun 19, 2017

    I have waited very Long for my items. May I know when I will get my items? It's been more than a month.

    I emailed you but you did not reply, I'm very disappointed in the service rendered to me.

    Kindly assist.

    Thank you

    Answer : [Re] Inquiry related delivery from qas****

    Hi, dear buyer, pls send Q10 enquiry here, your order was sent on 2 Jun by Singpost normal mail, usually, Singpost take 3~5 working days for the delivery, but, sometime may got delay up to weeks. pls check your letter box sometimes. or see if any Singpost notice, or check with nearest Singpost office if any parcel under your unit to claim, the postman will bring back the parcel to nearest post office, if your letter box was full. thank you.

  • Question : Inquiry for the item from gen****Jun 03, 2017

    Is S292 out of stock? I am unable to enter "9" under "b"

    Answer : [Re] Inquiry for the item from gen****

    hi, dear buyer, we do have stock, pls flash your website and try agian. thank you

  • Question : Inquiry for the item from rsd****May 05, 2017

    Hi, can i know what's the code for this.? As shown on the pictures

    Answer : [Re] Inquiry for the item from rsd****

    sorry for the late reply, was off on weekend. the Black color is S006 and Nude color is S007 . thank you

  • Question : Inquiry for the item from rsd****May 05, 2017

    Hi, can i know what's the code for this.? As shown on the picture.

    Answer : [Re] Inquiry for the item from rsd****

    sorry for the late reply, was off on weekend. the Black color is S006 and Nude color is S007 . thank you

  • Question : Inquiry for the item from ail****Apr 09, 2017

    When restock for S293 S294 S295?

    Answer : [Re] Inquiry for the item from ail****

    hi, about next week. thank you

+View all Notice, FAQ, Q&A >>
「mixshop.sg」Tattoo Stickers / Gold and silver Tattoo Stickers/ Body Tattoo / Deco Stickers / Teo Sticker / Nail Stickers
「mixshop.sg」Tattoo Stickers / Gold and silver Tattoo Stickers/ Body Tattoo / Deco Stickers / Teo Sticker / Nail Stickers
Item Q&A
  • Question : Smile tattooJun 13, 2017

    Hi,

    will you be stocking up on your smile tattoo soon? :)

    Answer : [Re] Smile tattoo

    hi, dear buyer, sorry, no so sure, sale too many design, difficult to check indiviual restocking stuates, wish for your kindly understanding. thank you

  • Question : [About Item] Related InquiriesJan 13, 2017

    HC003 when restock?

    Answer : [Re] [About Item] Related Inquiries

    sorry, no so sure, maybe after chinese new year. thank you

  • Question : In stock?Dec 30, 2016

    Hi can i check if you have stock of the following - HSQ15, HC503 and HC507? thank you.

    Answer : [Re] In stock?

    hi, HC 503 nad HSQ15 have stock ,a d HC507 out of stock. thank you

  • Question : Item OOS?Dec 25, 2016

    Hi Seller,

    Many items are not on the option list, are they oos? Are the items gonna be restock soon?

    Answer : [Re] Item OOS?

    hi, dear buyer, which item you look for ? I check for you. thank you

    Question : [Re] Item OOS?

    hsc107
    hc048
    hc073

    Thanks for checking!

    Answer : [Re] Item OOS?

    hi, dear buyer, I checked, hsc107 and HC048 have stock. and HC073 is oos. thanks

  • Question : Ability to stayOct 28, 2016

    Hi may i know how long can the tattoo stay?:)

    Answer : [Re] Ability to stay

    hi, it depends on, usually 2~5 days

+View all Notice, FAQ, Q&A >>
FASHION ACCESSORIES  Hairband choker ring Hair clip  Hair Tie baby headband roller comb earring D
FASHION ACCESSORIES Hairband choker ring Hair clip Hair Tie baby headband roller comb earring D
Item Q&A
  • Question : Number 588May 25, 2017

    Hi would like to purchase 598, 588, 604 and 589 together. 588 seems to be out of stock, when will it be back?

    Answer : [Re] Number 588

    hi, B588 ?

    Question : [Re] Number 588

    yes

    Answer : [Re] Number 588

    does ur shop at raffles have stock? if have i go down tomorrow

    Question : [Re] Number 588

    hi, dear buyer, sorry for the late reply, we sale too many designs, we unbale to confirm retail shop realtime stock for individual item. wish for your kindly understanding. thank you

    Answer : [Re] Number 588

    oic. so when can i order B588 online? cos i want to order everything together

    Question : [Re] Number 588

    hi, I checked online stock, B588 out of stock, but we do have silver color B587. no restock for the B588, we will bing new design in. thank you

  • Question : Inquiry for the item from gin****May 17, 2017

    Hi would like to know the difference between D396 ans D398 as they look identical in the photos.

    Thanks. :)

    Answer : [Re] Inquiry for the item from gin****

    Hi, dear buyer, I attached D398 and D396 for you. thank you

  • Question : Inquiry for the item from jas****May 17, 2017

    Did you have stock for B207 and B208?

    Answer : [Re] Inquiry for the item from jas****

    hi, yes, we do have stock. thank you

  • Question : Inquiry related delivery from Ang****Apr 26, 2017

    How come I'm charged with $0.90 shipping fee even though I selected FREE normal mail?

    Answer : [Re] Inquiry related delivery from Ang****

    Hi, dear buyer, is free nomal mail shipping fee for above S$10 purchase. thank you

  • Question : Inquiry for the item from Ang****Apr 26, 2017

    Restock for B772? What is this kind of hair pin called? Thanks

    Answer : [Re] Inquiry for the item from Ang****

    hi, dear buyer, sorry, no so sure, depends on supplier also, too many items on sale, can not make sure individual item restock day. wish for you kindly understanding. thank you

+View all Notice, FAQ, Q&A >>
BALLET WEAR TIGHTS KIDS TIGHT STOCKING LEGGING PANTYHOSE BALLET LONG SOCK FOR BABY GIRL
BALLET WEAR TIGHTS KIDS TIGHT STOCKING LEGGING PANTYHOSE BALLET LONG SOCK FOR BABY GIRL
Item Q&A
  • Question : Inquiry for the item from miz****Jun 03, 2017

    Hi i would like to buy the yellow leggings for my 4 yr old. May i know what is the code to use so i dont get order wrongly?

    Answer : [Re] Inquiry for the item from miz****

    hi, dear buyer, sorry, we do not have stock of yellow leggings for kids so far, thank you

  • Question : Inquiry for the item from waw****Apr 09, 2017

    What is the length and waist for the s612 and s613?

    Answer : [Re] Inquiry for the item from waw****

    hi, stocking is stretchable. and free size

  • Question : owe 5 piecesNov 12, 2016

    yes u only sent 5 pieces.. still owe me 5 pieces.. thanks pls resent

    Answer : [Re] owe 5 pieces

    hi, may I have your order number to check? thanks

  • Question : buy 5 get 1 freeOct 04, 2016

    Hi, for the buy 5 get 1 free, if I buy 5 of the same, can 1 free be the same? Thank you.

    Answer : [Re] buy 5 get 1 free

    random free. But, yes, usually we will give the same , you also can leave us a MEMO request for the same free gift. thank you

  • Question : S011Oct 01, 2016

    Hi, Can I check if there is still stock for S011? Because I couldn't select the item on the drop down menu. Thanks.

    Answer : [Re] S011

    hi, dear buyer, yes, we do have stock. you can buy from this listing. thank u http://list.qoo10.sg/item/LANGSHA-WOMEN-LANGSHA-120D-VELVET-PANTYHOSE-STOCKINGS-HIGH-QUALITY-STOVEPIPE/416648489?&sellerview=on

+View all Notice, FAQ, Q&A >>
Caps and Hats / Sun Hat Cap hiphop caps Snapback Cap Sunbonnet Fordable Sun Hat Straw Hat Winter cap
Caps and Hats / Sun Hat Cap hiphop caps Snapback Cap Sunbonnet Fordable Sun Hat Straw Hat Winter cap
Item Q&A
  • Question : Inquiry for the item from Mun****May 30, 2017

    H005 blue

    Is the color in real life darker blue or like what's in the pic bright blue?

    Do u hv ready stock?

    Is it washable? Size adjustable?

    Answer : [Re] Inquiry for the item from Mun****

    hi, attached real stock for your review the color. size adjustable, and you may use water to clear the surface, but not washing. thank you

  • Question : Inquiry for the item from eve****May 17, 2017

    Re: H066

    Hi, I've rec'd my order in gd condition. Would like to know if you have reordered the stock for item H066. Thanks.

    Answer : [Re] Inquiry for the item from eve****

    H066, no stock yet, I will inform purchseing manager to look at it. thank you

    Question : [Re] Inquiry for the item from eve****

    Thank you

    Answer : [Re] Inquiry for the item from eve****

    THANK YOU, HAVE A NICE DAY

  • Question : Inquiry for the item from bab****May 10, 2017

    Hi during first day of use, the hat is torn.

    Answer : [Re] Inquiry for the item from bab****

    Hi, Dear buyer, you may exchange at any our outlets, located at CityLink #B1-45 (City hall MRT) or Square 2 mall #03-46 (Novena MRT) or #02-95, HarbourFront Centre (HarbourFront MRT), or KB-1, Kaki Bukit ave 3. Please confirm with us here before visiting, we need to prepare for you in advance.

    Or send back us at “#05-02, KB-1, 1 Kaki Bukit Ave 3, Singapore 416087, mixshop” for exchange, please write a memo what item you want change inside, thank you

  • Question : Inquiry for the item from hea****May 10, 2017

    Hi seller

    Will there be restock of H50?

    Answer : [Re] Inquiry for the item from hea****

    hi, dear buyer, not so sure, we need to check with supplier, may bring new design, if supplier no stock also . thank you

  • Question : Size of the hatMar 28, 2017

    Hi

    May I know the size of the hat for itme H060 please.

    Answer : [Re] Size of the hat

    hi, about 55~58cm. thank you

+View all Notice, FAQ, Q&A >>
LANGSHA Crothless Pantyhose / Langsha Pantyhose / Stocking
LANGSHA Crothless Pantyhose / Langsha Pantyhose / Stocking
Item Q&A
  • Question : Inquiry for the item from flo****May 13, 2017

    Hi, can I add one more stocking in my.last order list ? And also get the buy 5, free 1

    Answer : [Re] Inquiry for the item from flo****

    hi, dear buyer, sorry for the late reply. I will keep your order 1st, pls let me know you new order number, we will send together and get free 1. thank you

    Question : [Re] Inquiry for the item from flo****

    Hi, I would like to order 1 more crotchless stocking, skin colour. And get the free black crotchless stocking. The delivery charge still charge me for 1 piece ?

    Answer : [Re] Inquiry for the item from flo****

    hi, sorry, I unable to change the $0.9 delivery fee for you, in this case, we send you 1 normal black boat sock (cost $1) to instead the $0.9 normal mail fee, is ok for you? if ok, pls get me order number, I will arrange send together for you. thank you

    Question : [Re] Inquiry for the item from flo****

    Ok. Thanks. Apologies for the trouble. And also last year I got two design stockings which your staff say no stock, but still now I never receive it

    Answer : [Re] Inquiry for the item from flo****

    Ok. Thanks. Apologies for the trouble. And I have an order last year, your staff sms me say two design pattern stocking no stock, till now I have not receive it

    Question : [Re] Inquiry for the item from flo****

    ok, I will check for you, see if any record and get back to you soon.

    Hi, dear buyer, sorry for the delay, yes, I checked record, we do owe you S203 and S212. we do have stock of S212, but S203 is out of stock, the S203 do you want to change to other design? we will send together, what free piece you want ? I will prepare for you also. thank you
    (May 19, 2017 11:21)

    Answer : [Re] Inquiry for the item from flo****

    Ok. Noted with thanks. I tell you my.order no and the other design I want. Sorry, busy with work now

    Question : [Re] Inquiry for the item from flo****

    ok, take you time, pls let me know when you free. thank you

    Answer : [Re] Inquiry for the item from flo****

    I want get the S283, as to replace the out of stock S203. The free stocking can I get the crotchless stocking ?

    Question : [Re] Inquiry for the item from flo****

    Order no is 110671123

    Answer : [Re] Inquiry for the item from flo****

    ok, we do have s283, I will free the crothless stock for you also, we will send by today. thank you

  • Question : restockMay 18, 2017

    hi will you restock s203?thanks

    Answer : [Re] restock

    NO STOCK OF S203. THANK YOU

  • Question : Shipping to PopstationMay 16, 2017

  • Question : No reference to productNov 16, 2016

    Unable to order! Which is S0, which is S5?
    What product is option 1.2.4.5.4,5.....???

    Answer : [Re] No reference to product

    pls kindly refer to your new lingsting at http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=416648489 thks

  • Question : Change of designMay 28, 2016

    Hi may I know if I am able to make changes for my stockings? I asked about it previously but I did not receive any notification on when I can change it exactly:)

    Answer : [Re] Change of design

    Hi, we already reply to your msg last time. You haven't read the msg? And yes usually, we do have stock for the Thigh High stocking (skin) at our outlet, you may bring the wrong color items that you order with delivery statement exchange at our outlet anytime. Thank you!

+View all Notice, FAQ, Q&A >>
「mixshop.sg」 ★ Kids Hats Caps ★ Glasses / 500+ Designs
「mixshop.sg」 ★ Kids Hats Caps ★ Glasses / 500+ Designs
Item Q&A
  • Question : Inquiry for the item from dm2****May 20, 2017

    Hi seller
    Your code
    kH 269 n KH 081

    Please advise how to order?

    Thank you

    Answer : [Re] Inquiry for the item from dm2****

    hi, as attached,

    hi, as attached,
    select KH2 6 9 and KH0 8 1, thank you
    (May 20, 2017 11:54)

  • Question : Restock?Apr 18, 2017

    When will KH057/058 be available?

    Answer : [Re] Restock?

    hi, dear buyer, I asked, we will not restock that old design and will bring new design. thank you

  • Question : How to buy items?Dec 02, 2016

    Hi Seller,
    The item codes seems to be wrong for this page.
    The selections are all 'SC01, SC02...'
    but the item models all start with KHXXX

    Please check, thanks!

    Answer : [Re] How to buy items?

    Hi, thank you for you feedback, we updated inventory. pls check agian, thank you

  • Question : KH54Nov 26, 2016

    Hi,

    How to select the above code. Cannot find a)KH

    Answer : [Re] KH54

    hi, dear buyer, KH54= KH054, pls select a: KH0, B:5, C:4 thank you

  • Question : WholesaleJun 01, 2016

    Hi I am interested in getting 20pieces of hats.
    Do you offer wholesale price for it??
    You can sms me directly at 92394522 jodi to discuss.
    Hope to hear from you asap.

    Answer : [Re] Wholesale

    Hi! Sure, kindly contact this person 82284422 -Mr. Zhang

    Thank you!

+View all Notice, FAQ, Q&A >>
Scarf Scarves shawl Korean style long scarf wrap shawl with many design 「mixshop.sg」
Scarf Scarves shawl Korean style long scarf wrap shawl with many design 「mixshop.sg」
Item Q&A
  • Question : Inquiry for the item from sum****May 12, 2017

    Hi, may I know for SC316 the length is it 185cm and width 100cm?

    Thanks

    Answer : [Re] Inquiry for the item from sum****

    hi, dear buyer, yes length is it 185cm and width 100cm , but got + - 5cm . thank you

  • Question : Inquiry for the item from jen****May 06, 2017

    Any more stock for Sco33?

    Answer : [Re] Inquiry for the item from jen****

    hi, dear buyer, sorry, supplier no stock also. thank you

  • Question : stock for SC350?Apr 23, 2017

    no option for SC350

    Answer : [Re] stock for SC350?

    I will check and update you, thank you

    hi,dear buyer, we updated our option. pls try agian. thank you
    (Apr 24, 2017 15:56)

  • Question : Inquiry for the item from lai****Apr 13, 2017

    Dear Seller, do you have stock for SC224 beige. It beige. Not pink. Please kindly check before you reply yes, as i saw your quantity left with 20 pcs. I do not want to receive pink colour again when you repeatedly gave me pink colour twice before. Thanks

    Answer : [Re] Inquiry for the item from lai****

    hi, dear buyer, sorry for the mistake before. no stock so far, I update our qty. thank you

  • Question : SC331 colorApr 13, 2017

    There are 3 pictures. Item is more like picture 2 or picture 3? Picture 2 is more blue at the bottom and Picture 3 is more pink at the bottom. Thank you.

    Answer : [Re] SC331 color

    hi, dear buyer, the color may slightly difference due to lighting for pic taking. thank you

+View all Notice, FAQ, Q&A >>
High Quality Double Eyelid Tape/Eye Lid Stickers /Invisible/Eyelash/Gel/Glue/Fake Eyelashes
High Quality Double Eyelid Tape/Eye Lid Stickers /Invisible/Eyelash/Gel/Glue/Fake Eyelashes
Item Q&A
  • Question : PriceMay 11, 2017

    Hi! is the price same instores? or would be more expensive compared to online for the eyelid tapes? thanks

    Answer : [Re] Price

    hi, dear buyer, yes, is same price at our outlet. thank you

  • Question : AdviseNov 24, 2016

    Sori if i wan a naturel look n dark volume on d lash so for 216, 217 n 218 which one will u recommend ? N i shd take d tranparent or d black band? Tis 3 design which is d most popular n tranparent n d black band which is more sellable? Thks for ur patient.

    Answer : [Re] Advise

    sorry it depends on, so many design, difficult to advise. thks

  • Question : AdviseNov 24, 2016

    N can i kno wat is d diff of tranparent band n black band? Black band will make d lash look volume n thicker n tranparent will look more naturel ? Am i right?

    Answer : [Re] Advise

    sorry it depends on, so many design, difficult to advise. thks

  • Question : AdviseNov 24, 2016

    Hi do u have any shop in sg? Can i go direct to ir shop n buy d eyelash as i can see d texture on d lash n maybe u can help me to see which model no is suitable for my eye as u have alot of diff lash so i dot kno which one to choose?

    Answer : [Re] Advise

    hi, yes, we do have outlet at Novena Square 2 and Nex mall, pls refer to your website for the address. you may directly buy from shop. thks

  • Question : EyelashNov 24, 2016

    N do u sell d brand of yanyaxi eyelash?

    Answer : [Re] Eyelash

    no. thks

+View all Notice, FAQ, Q&A >>
1.2m Flat Lace (Width: 0.8cm) /shoe laces / athletic shoelace / Sneaker shoelaces / shoe laces / flat shoe laces / rape lace /shoestrings/ bootlace  / round athletic shoelace/ running lace
1.2m Flat Lace (Width: 0.8cm) /shoe laces / athletic shoelace / Sneaker shoelaces / shoe laces / flat shoe laces / rape lace /shoestrings/ bootlace / round athletic shoelace/ running lace
Item Q&A
  • Question : ?Confused in ordering colorful lacesApr 23, 2017

    Can you advise how do I get to order the colors like #04, #24, etc...those individual colorful laces?

    Answer : [Re] ?Confused in ordering colorful laces

    How to select ?

    Select: 1 SHAPE (Flat, Oval, Printed)
    2 LENGTH & WIDTH (0.9m ~ 1.8m)
    3 COLOR (57 Colors Available)
    #04 = Code A : 0 Code B : 4

  • Question : ?Confiused in placing the colorsApr 23, 2017

    Can you advise how do I get to order the colors like #04, #24, etc...those individual colorful laces?

    Answer : [Re] ?Confiused in placing the colors

    How to select ?

    Select: 1 SHAPE (Flat, Oval, Printed)
    2 LENGTH & WIDTH (0.9m ~ 1.8m)
    3 COLOR (57 Colors Available)
    #04 = Code A : 0 Code B : 4

  • Question : [About Item] Related InquiriesDec 20, 2016

    For school shoes size 38 / 39, which type of laces shall I take? Thanks.

    Answer : [Re] [About Item] Related Inquiries

    hi, dear buyer, shoelace length depends on how many hole as listed on our listing, but not size, pls check at our listing. thank you

  • Question : ItemSep 22, 2016

    Hi does the shoelace comes in a pair or just one ?

    Answer : [Re] Item

    Hi, it comes in a pair. Thank u!

    Question : [Re] Item

    Alright thank you so much (:

    Answer : [Re] Item

    Ok. Thanks! :)

  • Question : Item not receivedDec 18, 2015

    Hi, it has been two weeks and I have still not received my items. please advice.

    Answer : [Re] Item not received

    hi, dear, is refunded, detail as follow

    2015-12-17 13:14:39

    hi, dear q10, the item color is out of stock, we tried to contact buyer change color or refund by moblie no. few times. but not reply, pls refund for us this order. thks
    2015-12-17 17:51:40

    Dear seller,
    Good day to you.

    For your information, the order is unable to be cancelled due to buyer has applied cart discount coupon for the cart number and additional charges will charge on buyer if one of the order under the cart been cancelled as the minimum purchase amount is not meet.
    For this case, we suggest seller proceed refund without order been cancel (seller will get the order's settlement in Qaccount as per normal delivered order after the service fee been deducted).

    The refund amount for the mentioned order number(s) as follows;

    - order no. : 158012416 / refund amount : S$1.00 (Item price)

    The amount will deduct from seller's settlement once the seller agrees with the refund process that we suggested.
    *Please be noted that the Qoo10 service fee will charge on seller based on the initial payment amount paid by buyer despite partial refund been process.

    Please revert to us should seller agreed to proceed as above suggeste
    2015-12-18 08:57:06

    yes. pls
    2015-12-18 16:34:53

    Dear Seller,
    Good day to you.

    Thank you for your message.
    We’ve issued a refund for the following order as per seller’s request.

    - order no. : 158012416 / refund amount : S$1.00 (Item price)

    The amount has been sent to the buyer's Qaccount > Qmoney so that the buyer can use or withdraw the amount on Qoo10.
    Please kindly check the refund details on QSM and also advise your customer check the partial refund details on [My Qoo10 > Qaccount > Qmoney] page.

    Have a nice day ahead.

    Thank you.

+View all Notice, FAQ, Q&A >>
Fishnet tights / Black mesh socks/The hole mesh stockings/shiny tights/SEXY stockings
Fishnet tights / Black mesh socks/The hole mesh stockings/shiny tights/SEXY stockings
Item Q&A
  • Question : Inquiry related delivery from Mav****Apr 08, 2017

    Can I self collect I need urgently

    Answer : [Re] Inquiry related delivery from Mav****

    hi, dear buyer, sorry for the late reply, yes, you can self collection from us . thank you

  • Question : Inquiry for the item from per****Mar 27, 2017

    Hi do u still have s291 or s292?

    Answer : [Re] Inquiry for the item from per****

    hi, we will restock about 2 week later. thank you

「mixshop.sg」★ Korean Stickers ★ Korean Diary Sticker - Assorted Design / Fast Delivery / decoration stickers
「mixshop.sg」★ Korean Stickers ★ Korean Diary Sticker - Assorted Design / Fast Delivery / decoration stickers
Item Q&A
  • Question : [About Item] Related InquiriesMar 21, 2017

    Will you be restocking ST121 or replace listing with similar Molang item?

    Answer : [Re] [About Item] Related Inquiries

    I will check and get back to you soon. thanks

    sorry for the late reply, we update new design of the molang at our listing ST127-132. thank you

  • Question : [About Item] Related InquiriesDec 26, 2016

    For items St109 and St 111, it is stated as $1.20 per sheet but when I clicked into my cart, it states $2.20 per sheet - please advise the right pricing. Thank you.

    Answer : [Re] [About Item] Related Inquiries

    sorry for the messed up. is $S1.2 we updated the price. thank you

  • Question : Status of OrderNov 25, 2016

    Hi,
    I've yet to receive my order 194337362. Has it been sent out already? It's been almost 2 weeks since I had placed the order.

    Answer : [Re] Status of Order

    hi, dear buyer, I checked. your order was returned by singpost to us, due to wrong address as attached pic. pls check your address, thank you

    Question : [Re] Status of Order

    Hi, that is not my address. Can you please check again. Thanks!

    Answer : [Re] Status of Order

    hi, sorry for the messed up. I checked our record, is sent on 14 Nov by normal mail, did you check your letter box? you may let me know if you still could not receive by this week. thank you

    Question : [Re] Status of Order

    Hi, I've still not receive my order.
    Just a note that I've made 2 separate orders. Have received 1 but not the other. Not sure if this was overlooked and only 1 order sent out?

    Answer : [Re] Status of Order

    hi, may I know which one is missing? thank you

    Question : [Re] Status of Order

    Hi, it's ST039. Thanks.

    Answer : [Re] Status of Order

    ok, in this case, I porcess it as a lost mail and arrange resend a replacement for us as good today. thank you

  • Question : LACE GRIPNov 19, 2016

    Hi,

    I would like to check on Lace Grip. Small and Big how sure i choose?

    Small is for what sort of eye lid and Big too?

    Pls revert ASAP so that i can place an huge order on this .

    Thks JT

    Answer : [Re] LACE GRIP

    hi, dear buyer, did you mean doubel eyelid tape Lcae grid? usually, small size for nature look, if want looks biger, then choose big size, thank you.

  • Question : ST121 - MolangNov 10, 2016

    Will you be restocking this item or replace listing with similar Molang item?

    Answer : [Re] ST121 - Molang

    sorry, dear buyer, no so sure, depends on supplier. thks

+View all Notice, FAQ, Q&A >>
RINGS / EARRINGS / NECKLACE/  Chokers  Korean Japan Trendy Design Rings Earrings Necklace Fashion ac
RINGS / EARRINGS / NECKLACE/ Chokers Korean Japan Trendy Design Rings Earrings Necklace Fashion ac
Item Q&A
  • Question : [About Item] Related InquiriesMar 12, 2017

    Dear seller, are all the items available here online also available physically at the outlet in citylink as well?

    Answer : [Re] [About Item] Related Inquiries

    hi, dear buyer, most of designs (about 80% of fashiona accessories) are avaiable at our outlet. thank you, but not all due to limited space for dispaly. thank you

  • Question : [About Item] Related InquiriesFeb 10, 2017

    Hi! When will F057 be back in stock? It would be lovely if there r more colours available too:)

    Answer : [Re] [About Item] Related Inquiries

    hi, I checked, we have few stock at our retial outlet, you may let me know if you want order, I will ask drive take back and send for you then. thank you

  • Question : deliveryJan 25, 2017

    Hi, can i get the items by this friday if I order now via Qxpress?

    Answer : [Re] delivery

    Dear buyer, sorry, it will depends on third party delivery company. usually it will take 2-3 days. Thank you.

  • Question : [Shipping] Related InquiriesJan 23, 2017

    Can i received item b4 cny

    Answer : [Re] [Shipping] Related Inquiries

    hi, may I have your order number to check ? for Qxpress, usually, take 2~3 days, and for normal mail, usually take 3~5 working days. thank you

  • Question : [About Item] Related InquiriesJan 22, 2017

    Can I order here and take from shop at City Hall branch?

    Answer : [Re] [About Item] Related Inquiries

    Dear buyer, we dont have self collection service. Thank you.

+View all Notice, FAQ, Q&A >>
「mixshop.sg」★ Fashion Lady Belt / Leather Belt ★ 4473
「mixshop.sg」★ Fashion Lady Belt / Leather Belt ★ 4473
Item Q&A
  • Question : Belt lengthFeb 14, 2017

    102 cm is too long for me. Can it be shortened?

    Answer : [Re] Belt length

    Dear buyer, this belt is not able to make shorter, but only can punch more holes. Thank you

「mixshop.sg」A4 size Decoration PVC Sticker for phone/laptop/tablet/car/helmets/baggage/scrapbook/luggage Waterproof Sticker bomb Car stickers
「mixshop.sg」A4 size Decoration PVC Sticker for phone/laptop/tablet/car/helmets/baggage/scrapbook/luggage Waterproof Sticker bomb Car stickers
Item Q&A
  • Question : Restock TZ012Feb 07, 2017

    Hi! Will you be restocking TZ012 the toki doki one soon? :)

    Answer : [Re] Restock TZ012

    sorry for the late reply, I will check and get back to you.

  • Question : restockNov 18, 2016

    hi may i know if u are planning to restock TZ028? cos it seems like a very popular choice haha. if yes, when? im planning to get them

    Answer : [Re] restock

    hi, dear buyer, I will check with our supplier, usually, take 3~4 weeks for restock. thanks

    Question : [Re] restock

    ohh okkk thanks!!!

    Answer : [Re] restock

    thank you

    Question : [Re] restock

    i just received the sticker that i ordered, thank u!! anyway, have u checked with your supplier?

    Answer : [Re] restock

    sorry, not yet, busy for openning new shop. I will check next week. thank you

  • Question : Store collectNov 18, 2016

    Hi seller. Send you message earlier on regarding store collection for my order.

    Answer : [Re] Store collect

    hi, dear buyer, so sorry for the late reply, I was off for weekend. I checked with our warehouse, your orders were sent by normal mail on 18 Nov.... usually, for singpost normal mail order, warehouse will send on next day... we are sorry for the issue. next time if you need urgently, you may select "store pickup" or "Qxpress" for "store pickup" because, we need to prepare from warehouse and send to Outlet for collection. usually, takes 2~5 working day. and Qxpress takes for 2~3 wroking days for the delviery.

  • Question : Walk in purchaseNov 05, 2016

    Do you have selections of stickers for luggage in your store at Nex shopping mall where I can walk in to choose and purchase the stickers immediately?

    Answer : [Re] Walk in purchase

    hi, dear buyer, sorry, our retail no sale that stickers. you may order online and self collect from outlet. thks

    Question : [Re] Walk in purchase

    When's the earliest I can self collect the stickers at your store at Nex shopping mall if I purchase today?

    Answer : [Re] Walk in purchase

    sorry for the late reply, we were off for weekend. usually, we take 2~5 working days for repare from warehouse and send to Nex for your collection. thks

  • Question : Wrong items and quantityOct 25, 2016

    Hi seller,

    I have ordered 4 different design stickers, but I only receive 3 stricters with 2 repeated stickers. Please advice!

    Answer : [Re] Wrong items and quantity

    hi, dear buyer, sorry for the messed up. it look TZ002 and TZ005 is missing, I will check and arrange resend replacement by today. thks

+View all Notice, FAQ, Q&A >>
「mixshop.sg」★ Diamond Headband ★ Diamond Crown / High Quality / Fast Delivery /
「mixshop.sg」★ Diamond Headband ★ Diamond Crown / High Quality / Fast Delivery /
Item Q&A
  • Question : [About Item] Related InquiriesJan 26, 2017

    Store price is the same here?
    Thank u

    Answer : [Re] [About Item] Related Inquiries

    Dear buyer, yes, The price almost same,depends on the shop's promotion. but shop may sell different designs.We have 3 for $5, $10, $15, $20 promotion at the shop. Thank you

  • Question : Did not received my item.Aug 27, 2016

    Hi,
    I have not received my items.
    Please check.

    Thanks.

    Answer : [Re] Did not received my item.

    Hi, will check for u. Thank u

  • Question : Hair band C1Feb 10, 2016

    Hi.. Will there be restock for hair band c1?

    Answer : [Re] Hair band C1

    hi, dear, yes, we will restock it, but we are unable to give the restock timing, because we sale too many items. we will update the listings time to time once items arrival. wish for u kindly understanding.

  • Question : C16 stockJan 05, 2016

    hi, when will c16 restock? Thanks

    Answer : [Re] C16 stock

    hi, dear, sorry, I am not so sure, need to check the purchaser and get back to u, thks

    Question : [Re] C16 stock

    Ok thanks! I'm waiting your reply here. Appreciated your kind assist!

    Answer : [Re] C16 stock

    hi, dear, I checked, takes about 3~4 weeks for restock, thks

  • Question : Headband C16 SizeAug 19, 2015

    Hi, will Headband C16 fit toddlers (age 18 months to 3 years)?

    Answer : [Re] Headband C16 Size

    Hi, dear, yes, mostly, the C16 is designed for kids, and you may adjust the headband slightly as well.

+View all Notice, FAQ, Q&A >>
「mixshop.sg」★ Taiwan Handmade Eyelashes ★ False Eyelashes / Makeup Artist choice / Double Eyelid Tape/Eye Lid Stickers 女人我最大
「mixshop.sg」★ Taiwan Handmade Eyelashes ★ False Eyelashes / Makeup Artist choice / Double Eyelid Tape/Eye Lid Stickers 女人我最大
Item Q&A
  • Question : [About Item] Related InquiriesJan 10, 2017

    Hi when will you restock the white glue?

    Answer : [Re] [About Item] Related Inquiries

    Dear buyer, we will restock after CNY. Thank you.

  • Question : [About Item] Related InquiriesDec 30, 2016

    Hi,

    The double eyelid tape in big grid is not 144 pieces as stated in your page. I received 1 packet only 72 pieces. Shortage of another 72 pieces.

    Item quantity is not true to buyer as of your store page.

    Kindly assist and thanks.

    Answer : [Re] [About Item] Related Inquiries

    hi, dear buyer, is 72 pair = 144 pieces, one pair is 2 pieces, pls kindly check. thank you

  • Question : Item not receivedNov 27, 2016

    Cart number 105226557

    Answer : [Re] Item not received

    so sorry for the delay, I arrange resend today, thank you

  • Question : Item not receivedNov 26, 2016

    Hi.. I've been waiting for my eyelash to arrive for more than 3 months already..

    Answer : [Re] Item not received

    hi, dear buyer, sorry for the delay, may I have your order number to check, thks

    Question : [Re] Item not received

    View 2 attachments

    Answer : [Re] Item not received

    so sorry for the delay, I arrange resend today, thank you

  • Question : Item not receivedOct 21, 2016

    Hi seller,

    I have ordered 2 boxes of lashes almost a month ago and have not received it till today. Previously when i ordered from you, same thing happened as well, the item came late that you almost had to resend it. Please advise :(
    Order no. 188735082

    Answer : [Re] Item not received

    hi, dear buyer, we are sorry for the delay, in this case, I will process your order as a lost mail and arrange a replacement for u as goodwill today. thks

+View all Notice, FAQ, Q&A >>
Bra Extender Bra Extension Bra Accessories
Bra Extender Bra Extension Bra Accessories
Item Q&A
  • Question : Received other items except for thisNov 29, 2016

    Hi I've ordered other items from you too but I've received them except for this one. Cart number 106801400. Thank you.

    Answer : [Re] Received other items except for this

    hi, dear buyer, sorry for the messed up, could u pls take a pic of the delivery statement for me to check and arrange replacement for you. thank you.

    Question : [Re] Received other items except for this

    Dear seller, I threw the statement away already. The other items I got were stickers. On the paper you used a pen to make a tick beside them, however for this bra extension you circled it. Which is the only thing that was not delivered to me. Thank you.

    Answer : [Re] Received other items except for this

    ok, in this case, I will check with warehouse, and arrange resend a replacement for you tmr. thank you

  • Question : Item yet to receiveSep 30, 2016

    Hi Seller,

    I place order on 18 Sep 2016 (Order No. 105307913) but till-to-date I have yet receive the items I order.

    Kindly advise.

    Thanks

    Have a nice weekend

    Regars

    Answer : [Re] Item yet to receive

    Hi, Dear buyer, good evening to you. we are sorry for the delay. Usually, Singpost will take 3~5 working days for small packet delivery, but sometimes there may delays up to weeks, pls kindly wait for another few more days, and check you letter box sometimes. thank u

  • Question : Non-receipt of itemSep 06, 2016

    Hi, I have ordered 3 bra extentions on 20 Aug but the items have not arrived. My order is104639641. Kindly check. Thank you.

    Answer : [Re] Non-receipt of item

    Hi, we already sent out ur items. Maybe got some delayed. However, if u haven't received it until nextweek just let us know we will process it as a lost mail and we will resend u a new one as a goodwill. Thank u

  • Question : 184477455/6Aug 24, 2016

    When was my order posted out? Its More than a week & i have yet to receive it

    Answer : [Re] 184477455/6

    Hi Dear, your order were sent earlier on 13th of Aug. 2016 by Singpost normal mail. Usually, Singpost takes 3~5 working days for the packet delivery, but sometimes get delay up to weeks. Please kindly check your letter box sometimes, you may let us know if you still could not receive your items after that and double check the mail address as well. Thank you! 

  • Question : ?Sep 01, 2015

    I need longer one for the high cut sneaker in photo attached. Do u have?

    Answer : [Re] ?

    Hi, Dear, all shoelace are listed, pls kindly refer to the listing, thank u

    Question : [Re] ?

    Just tell me have or not.

    Answer : [Re] ?

    no thank u

Little Sparrow Book Stand / HOME DECORATION / FIGURINE / GIFT IDEA / BOOK STAND / WINE HOLDER / DECOR / VASE / OFFICE DECOR / ELEPHANT / TISSUE BOX / ASHTRAY/ DEER / SWAN / HORSE
Little Sparrow Book Stand / HOME DECORATION / FIGURINE / GIFT IDEA / BOOK STAND / WINE HOLDER / DECOR / VASE / OFFICE DECOR / ELEPHANT / TISSUE BOX / ASHTRAY/ DEER / SWAN / HORSE
Item Q&A
  • Question : Vintage copperNov 27, 2016

    Hi, when will you have stock for the sparrow book stand in vintage copper?

    Answer : [Re] Vintage copper

    hi, sorry for the late reply, I check and get back to you

    hi, sorry for the late reply, I check and get back to you
    hi, dear buyer, sorry for late reply, I check our supplier, do not have stock, thank you

1.2m Printed Lace (Width: 0.9cm) /shoe laces / athletic shoelace / Sneaker shoelaces / shoe laces / flat shoe laces / rape lace /shoestrings/ bootlace  / round athletic shoelace/ running lace
1.2m Printed Lace (Width: 0.9cm) /shoe laces / athletic shoelace / Sneaker shoelaces / shoe laces / flat shoe laces / rape lace /shoestrings/ bootlace / round athletic shoelace/ running lace
Item Q&A
  • Question : Show laceNov 26, 2016

    Is this one shoe lace or a pair (two) shoe lace? Thanks

    Answer : [Re] Show lace

    hi, is come for 1 pair, thks

「mixshop.sg」★ Fashion Lady Belt / Leather Belt ★ 4471
「mixshop.sg」★ Fashion Lady Belt / Leather Belt ★ 4471
Item Q&A
  • Question : Self collection?Nov 07, 2016

    There isn't an option for self-collection in the delivery tab.

    Answer : [Re] Self collection?

    sorry for that, I update it now.

BF style T-shirt with slit  Cotton loose fit summer must have
BF style T-shirt with slit Cotton loose fit summer must have
Item Q&A
  • Question : restockOct 27, 2016

    Hi seller, can i check when will u be doing a restock for the out of stock items? Thank you!

    Answer : [Re] restock

    hi, which design? thks

    Question : [Re] restock

    Hi seller, I'm looking at 288 green and 350 gray. Thank you!

    Answer : [Re] restock

    hi, I checked, sorry, we will not restock for the T-shirt. thks

  • Question : Y291 blackMar 24, 2016

    I've ordered Y291 black but gray was sent instead . Please rectify situation .

    Answer : [Re] Y291 black

    Dear buyer, we are sorry for the messed up. you are welcome to visit our outlet for exchange at Nex mall (#04-53, Serangoon MRT), Square 2 Mall (#03-46, Novena MRT), or KB-1 (#05-02, 1 Kaki Bukit Ave 3,) if you happen to be around to avoid the high shipping cost and long waiting time. Pls confirmed with us before visiting, So, we can prepare for your exchange in advance.

    However, you may send back the wrong item to us at "#05-02, KB-1, 1 Kaki Bukit Ave 3, S416087" if you are not free for walking in, Pls attach a short memo with your order number for exchange.

    For a hygiene reason, Pls keep the return item original packing without trying.

    Thank you

    Question : [Re] Y291 black

    What are the things I have to bring to ur shop to do an exchange? How do I fix an appointment ?

    Answer : [Re] Y291 black

    hi, dear, no need, you just bring back to item and tell our staff you name for exchange. so, which location you preference? we will prepare for you in advance and SMS u once ready, then you can exchange with us anytime you convenient. thanks

    Question : [Re] Y291 black

    I want to exchange at novena sq on mon . Please make it on Monday , it is the only day I have time

    Answer : [Re] Y291 black

    I will check and get you konw soon, thks
    hi, dear, yes, I checked with our Square 2 outlet, we do have stock of it, you may exchange on Monday anytime during our open hr, thks

1.2m Oval laces (0.8cm Width)/ shoelace / running lace / shoe laces / Sneaker shoelaces / shoe laces / flat shoe laces / Rope lace /shoestrings/ bootlace / Flat Laces/ Round shoelace
1.2m Oval laces (0.8cm Width)/ shoelace / running lace / shoe laces / Sneaker shoelaces / shoe laces / flat shoe laces / Rope lace /shoestrings/ bootlace / Flat Laces/ Round shoelace
Item Q&A
  • Question : QuantityOct 26, 2016

    Hi, does it comes in pair or just 1 pc?

    Answer : [Re] Quantity

    hi, is 1 pair

  • Question : Oval laces quantityAug 16, 2015

    Hi. I've just ordered the item oval lace and opted for self-collecting. Are these laces sold in pairs or separately? If they are sold separately, can I purchase an additional one when self-collecting at nex?

    Answer : [Re] Oval laces quantity

    HI, DEAR, IS SOLD IN PAIRS OF COURSE, we will take 2~3 days for preparation, and SMS you once ready for collection. The shipping fee will be refunded by Cash Then, Thank you.

「mixshop.sg」★ Wooden comb ★  / Fast Delivery / Wooden comb
「mixshop.sg」★ Wooden comb ★ / Fast Delivery / Wooden comb
Item Q&A
  • Question : Broken and wrong item receive order number 190398540Oct 18, 2016

    Hello,
    I have spoken to you over the phone regarding this matter.
    I comb I receive is broken and you also send me the wrong item. I ordered the 15cm comb but you sent me 18cm instead.
    I would like to exchange at nex mall or you could refund me instead.
    Order number 190398540

    Answer : [Re] Broken and wrong item receive order number 190398540

    ok, sorry for the issue, I will arrange exchange for your at Nex, pls wait our staff to SMS once it ready, thks

  • Question : wood typeMay 25, 2015

    hi, may u advise what kind of wood is the comb made of?

    Answer : [Re] wood type

    Hi, Dear buyer, they call it "Peach wooden comb", honestly, we not very sure. But, however, the quality is very good. we tested before we purchases. thank u

  • Question : SizeJan 01, 2015

    What's the size for C2 comb?

    Answer : [Re] Size

    Hi, Length about 16.5cm,