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SunTrailer Photo
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Q & A Lists
Item Question & Answer
Yongnuo YN Prime Lens for Canon EF / Nikon F DSLR [50mm f/1.8][35mm f/2]
Yongnuo YN Prime Lens for Canon EF / Nikon F DSLR [50mm f/1.8][35mm f/2]
Item Q&A
  • Question : WarrantySep 23, 2017

    How long is the warranty for this?

    Answer : [Re] Warranty

    Hi warranty is 1 year

    Question : [Re] Warranty

    How do I claim warranty?

    Answer : [Re] Warranty

    Hi you can contact us via facebook or email

    www.facebook.com/suntrailerphoto/
    suntrailerphotography@mail.com

  • Question : Inquiry for the item from zhe****Sep 09, 2017

    Is the 50mm suitable for Nikon d5600 camera?

    Answer : [Re] Inquiry for the item from zhe****

    Yes compatible with Nikon D5600

    Please remember to choose Nikon under the "For" Section

    Question : [Re] Inquiry for the item from zhe****

    Is the 35mm also suitable for D5600?

    Answer : [Re] Inquiry for the item from zhe****

    Yes

  • Question : Y1 or Y2 or Y3?Jun 07, 2017

Smatree Charger Kit with Batteries / Bacpac for Gopro Hero 3 / 4 / 5 (3 Year Local Warranty)
Smatree Charger Kit with Batteries / Bacpac for Gopro Hero 3 / 4 / 5 (3 Year Local Warranty)
Item Q&A
  • Question : Inquiry from tas****Sep 22, 2017

    Hi

    Can i self collect? Buying gopro 3+ batteries with charger.

    Thank you

    Rizal

    Answer : [Re] Inquiry from tas****

    Hi you can self collect but please do take note we are unable to remove or refund the shipping fee set by Qxpress

  • Question : Inquiry related delivery from eug****Aug 03, 2017

  • Question : Inquiry for the item from y_t****Jul 24, 2017

    Hi

    Interesting to buy the batteries for go pro hero 4 and lens cover
    Do you have additional information or picture for the lens cover?

    Thank you

    Answer : [Re] Inquiry for the item from y_t****

    Please refer to attachment on photo of the hero 3/4 lens cover

  • Question : Inquiry for the item from soh****Jul 10, 2017

  • Question : gopro hero 5 smatree batteryJun 07, 2017

    Please confirm if the smatree battery can be use on gopro hero 5 with V2.0.
    And also future update?

    Answer : [Re] gopro hero 5 smatree battery

    Hi the smatree batteries for gopro hero 5 black are compatible with all latest gopro firmware and its covered with 3 years warranty

+View all Notice, FAQ, Q&A >>
Feiyu WG2 Weather and Splash Proof Gimbal for GoPro HERO5 Black and Session
Feiyu WG2 Weather and Splash Proof Gimbal for GoPro HERO5 Black and Session
Item Q&A
  • Question : Inquiry for the item from aib****Sep 20, 2017

    Hi, do i need to get another bracket to mount a GoPro hero4?

    Answer : [Re] Inquiry for the item from aib****

    No additional bracket is needed, you can mount your Gopro Hero 4 to the WG2 straight away

  • Question : Compatible with GOPRO Chest Mount?Aug 29, 2017

    Hi, is this compatible with GOPRO Chest mount? Would I need to buy any adapter and do you have it in store? Thanks.

    Answer : [Re] Compatible with GOPRO Chest Mount?

    Latest batch comes with the gopro adapter, stock still available

Feiyu Gimbal for GoPro and Action Cameras [G4S][G4 QD][G5]
Feiyu Gimbal for GoPro and Action Cameras [G4S][G4 QD][G5]
Item Q&A
  • Question : Compatibility with GoPro ChestySep 19, 2017

    Hi, may I know if it's possible to mount the G5 unit onto the GoPro Chesty?

    Answer : [Re] Compatibility with GoPro Chesty

    The G5 only has a 1/4" screw thread, you can go for the wearable gimbals with gopro mount included
    WG
    http://list.qoo10.sg/g/486534381

    WG2
    http://list.qoo10.sg/g/539121510

  • Question : Feiyu G5Aug 09, 2017

    Hi,

    I have a few questions regarding the Feiyu G5.
    1. What does the standard set come with?
    2. The adjustable extension bar is suitable for the G5?
    3. Is there a service centre in Singapore should there be any issues with the device.

    Thank you

    Answer : [Re] Feiyu G5

    1. content
    G5 Gimbal
    USB Cable
    22650 Battery
    Gopro 4/5 Charging Cable
    Counter Weight
    Longer Screw
    Carry Bag
    User Manual

    2. Yes

    3. Please contact us or Feiyu for warranty

  • Question : Inquiry for the item from din****Jul 20, 2017

  • Question : Inquiry from isk****Jul 02, 2017

    Hi. From what date does the 1 year warranty starts?

    Answer : [Re] Inquiry from isk****

    Hi warranty starts from delivered date

  • Question : Which Gimbal for SJcam M10+?May 19, 2017

    Hi, Which Gimbal can I use for SJcam M10+?

    My camera is cube shaped.

    Can I use it with SJcam protective camera casing?

    Answer : [Re] Which Gimbal for SJcam M10+?

    Hi, you have to go for the Feiyu G360 as none of this gimbals can be use for SJCAM M10+z

    http://list.qoo10.sg/g/529885295

+View all Notice, FAQ, Q&A >>
Universal Charger with USB Port / LCD Display for Smartphone Camera Batteries from 32mm-55mm Width
Universal Charger with USB Port / LCD Display for Smartphone Camera Batteries from 32mm-55mm Width
Item Q&A
  • Question : Inquiry for the item from can****Sep 17, 2017

    Can use to charge Lenovo A606 battery?

    Answer : [Re] Inquiry for the item from can****

    Yes it will work

  • Question : Can it be use to charge canon NB-4L and NB -6LJul 16, 2017

    Hi Seller,

    Would like to check if the charger can be used to charge Canon camera batteries NB-4L, NB -6L and NB-8L?

    Answer : [Re] Can it be use to charge canon NB-4L and NB -6L

    Hi its not compatible

  • Question : Inquiry for the item from iam****Apr 08, 2017

    As others told me that the point is different..
    So I find a few all say cannot or will have problems charging properly...

    Answer : [Re] Inquiry for the item from iam****

    Dear SIr, please refer to the image

    The needle need to be alight to both positive and negative point, the needle itself you're able to adjust the distance

  • Question : Inquiry for the item from iam****Apr 08, 2017

    Can charge this battery ma?

    Answer : [Re] Inquiry for the item from iam****

    Hi its compatible with the battery in your photo

    Question : [Re] Inquiry for the item from iam****

    Really?? It can charge with no problems?

    Answer : [Re] Inquiry for the item from iam****

    Dear SIr, please refer to the image

    The needle need to be alight to both positive and negative point, the needle itself you're able to adjust the distance

  • Question : Type of Gopro batteryOct 09, 2016

    Hi,

    May I know if the battery type for the GoPro package is it for GoPro Hero 4 ?

    Thanks

    Answer : [Re] Type of Gopro battery

    Hello, yes the gopro batteries are for gopro hero 4

Smatree (2-Pack) Battery and Charger Kit For Canon DSLR and Mirrorless Camera (3 Year Local Warranty
Smatree (2-Pack) Battery and Charger Kit For Canon DSLR and Mirrorless Camera (3 Year Local Warranty
Item Q&A
  • Question : Inquiry for the item from mis****Sep 14, 2017

    Hi seller, how do we regirster for the 3-year warranty?

    Any service centre?

    Answer : [Re] Inquiry for the item from mis****

    for warranty please contact us when you encounter any problem and we will do 1 to 1 exchange

  • Question : Inquiry for the item from mis****Sep 12, 2017

    Hi, im interested in getting the LP-E8 $45 bundle for canon 700D.
    May i know how soon will you courier out the item if i purchase today?

    Answer : [Re] Inquiry for the item from mis****

    If order is in today you will received it with 2-3days

Simtoo Moment Foldable Drone with 4K Video
Simtoo Moment Foldable Drone with 4K Video
Item Q&A
  • Question : ABLE TO SHOOT AT NIGHT?Sep 05, 2017

  • Question : Inquiry for the item from mus****Aug 11, 2017

    Hi, bought the item and receive quickly.

    However the App does not work on the 2 Androids phones I tried.

    It just crashes when I click on Connect in the app (I am already connected via wifi to the Moment Drone).

    Any advice?

    Answer : [Re] Inquiry for the item from mus****

    Hi the app works with only android v5.0 and above

    Please update your phone to 5.0 and above or try uninstalling the airselfie apps and reinstalling again

  • Question : Inquiry for the item from sea****Apr 12, 2017

    When is it available? 8gb card

    Answer : [Re] Inquiry for the item from sea****

    Hi

    Currently we are overseas for our Vacation

    Business will resume on 25th April

  • Question : 1 year local warrantyApr 02, 2017

    How does the warranty works?

    Answer : [Re] 1 year local warranty

    Hi

    1 year Warranty Coverage is with Toshiba Singapore

For Gopro Eva Carrying Case
For Gopro Eva Carrying Case
Item Q&A
  • Question : Medium CaseSep 04, 2017

    Hi May I know if the medium case can fits gopro hero 5? thanks! :)

    Answer : [Re] Medium Case

    Yes compatible with Hero 5, you can look at the reviews for photos posted by customers who purchase the cases for their hero 5 for references

  • Question : Inquiry for the item from wei****May 23, 2017

    Hi, would like to get the medium case, will you be able to advise if the Sony action camera will be able to fit? Thanks

    Answer : [Re] Inquiry for the item from wei****

    Hi you may need to improvise for sony action cam due to the different shape comparing to gopro and other action cam

  • Question : [About Item] Related InquiriesFeb 21, 2017

    Can use the large bag for gopro hero 5? Thanks

    Answer : [Re] [About Item] Related Inquiries

    Hi The Large Eva case is compatible with gopro hero5

  • Question : Restock for Eva Carry Case M sizeJan 06, 2017

    Hi there,

    Just wondering when the stocks for Eva M size carrying case will be coming back?

    thank you,
    danielle

    Answer : [Re] Restock for Eva Carry Case M size

    Hi,

    Stock will be in aprox end of next week

For Camera Flexible Tripod / GorillaPod / Spiderpod / Folding Grip
For Camera Flexible Tripod / GorillaPod / Spiderpod / Folding Grip
Item Q&A
  • Question : Inquiry for the item from nic****Aug 30, 2017

    Hi which size gorilla pod to buy for my
    Sony Camcorder HDR CX 405?
    I will need to do a lot of wrapping onto poles / branches/ corners - so must be secure, stable for safety and yet flexible enormously enough to wrap.
    .
    Also I have a XiaoMi Max 2 (6.4 inch screen) Smart phone - does this for your smart phone holder for the pod?

    Thanks much

    Answer : [Re] Inquiry for the item from nic****

    The medium will be enough but if you want it more durable you can choose large due to its thicker leg

    The phone holder can hold xiaomi max

  • Question : Medium Size TripodJun 13, 2017

    Hello, for the medium size tripod, does it comes with a fixed head for mounting camera? Is the head like a "ball head" whereby I can adjust 360 deg.? Please can you take a close shot of the head of medium size tripod and show it to me. Many thanks.

    Answer : [Re] Medium Size Tripod

    Hi please look at the listing description

  • Question : gorilla podNov 22, 2016

    hi, i am interested to get the gorilla pod and the ball head. How should i order?
    Choose the gorillapod and the ball head separately? noticed that when i choose the gorillapod, the additional ball head is selected as none.

    Answer : [Re] gorilla pod

    you can add to cart the gorillapod 1st, than add the ballhead in the cart again

    Question : [Re] gorilla pod

    So means $10 for the medium one.. And another $10 for the ball head?

    Answer : [Re] gorilla pod

    the medium tripod has a built in ball head

Simtoo Lipo Battery for Dragonfly Pro
Simtoo Lipo Battery for Dragonfly Pro
Item Q&A
  • Question : Inquiry for the item from che****Aug 27, 2017

    Hi can I double check if the battery can be used for this simtoo dragonfly in attached photo please? Thank you.

    Answer : [Re] Inquiry for the item from che****

    I don't see any photos

    Question : [Re] Inquiry for the item from che****

    Can see please ?

    Answer : [Re] Inquiry for the item from che****

    SIMTOO Pro pack -red simtoo16100018

    Question : [Re] Inquiry for the item from che****

    not so sure as that does not look like its an original Simtoo Drone

    Answer : [Re] Inquiry for the item from che****

    Btw do you sell the remote control separately please?

    Question : [Re] Inquiry for the item from che****

    The remote comes with the drone, if you lost or damage your remote, please contact the seller who sold the drone to you

Telesin Charger and Batteries Kit/Extended Battery for Gopro Hero 4/5
Telesin Charger and Batteries Kit/Extended Battery for Gopro Hero 4/5
Item Q&A
  • Question : shippingAug 24, 2017

    HI, may i ask, are you able to help to arrange a express delivery to reach by latest tomorrow? i willing to pay for the fee.

    Answer : [Re] shipping

    Express shipping is $15

    Since the item shipping is $3.99, you can add something else till $11 and we will arrange express shipping for you

    Question : [Re] shipping

    hi

    Answer : [Re] shipping

    i have done the order, can please have a look?

    Question : [Re] shipping

    So i double confirm the eva case order is for payment for express delivery right?

    So we will arrange 1x telesin charger for hero4 for you by today

    Please let us know the date and time you want it to be delivered to you? Today will be 4pm onwards

    Answer : [Re] shipping

    yes.

    within office hour, latest tomorrow 6 pm

    Question : [Re] shipping

    Ok we will arrange delivery today before 6pm

Neoprene DSLR / Mirrorless Camera Wrap / Lens Case Bag Pouch
Neoprene DSLR / Mirrorless Camera Wrap / Lens Case Bag Pouch
Item Q&A
  • Question : Inquiry for the item from lix****Aug 23, 2017

  • Question : Inquiry for the item from jan****Aug 11, 2017

    Hi is size small suitable for Canon EOS 800D with 55mm lens?

    Answer : [Re] Inquiry for the item from jan****

    Hi you can go for M size

  • Question : Available for Tamron lens 70-200, F2.8?May 17, 2017

    Available for Tamron lens 70-200, F2.8?

    Answer : [Re] Available for Tamron lens 70-200, F2.8?

    Hi you can get Extra Large lens pouch

    Hi you can get Extra Large lens pouch
    (May 17, 2017 17:25)

  • Question : Canon 6DNov 05, 2016

    Hi,

    For canon 6D, which camera wrap size should I buy?

    Answer : [Re] Canon 6D

    With which lens?

Feiyu Wearable Gimbal for GoPro and other Action Cameras [WG][WGS]
Feiyu Wearable Gimbal for GoPro and other Action Cameras [WG][WGS]
Item Q&A
  • Question : Inquiry for the item from sak****Aug 22, 2017

    I am using SJcam 5000 and SJcam M20. Can this gimbal fit? For the large mount it's included in the package?

    Answer : [Re] Inquiry for the item from sak****

    The WG can fit the sj5000

    Large mount included

    Question : [Re] Inquiry for the item from sak****

    So it cannot fit the SJCAM M20

    Answer : [Re] Inquiry for the item from sak****

    Cannot

  • Question : Unable to unscrew the screwsMay 06, 2017

    Hey Seller,

    I received my WG 2 axis today. I am unable to unscrew the the screws as shown on the attached files. The screws seems to be defected as the other screws work fine when I try to unscrew them. Please reply me asap.

    Answer : [Re] Unable to unscrew the screws

    Dear Sir

    This batch of WG Mini FeiyuTech use a bigger screw for the T-Clamp, please do not uses the allen key that is in the box, you can use a bigger Allen key to unscrew it, thanks

    Question : [Re] Unable to unscrew the screws

    May I know what is the size to be used to open the T-clamp? Feiyu should provide the appropriate sizes of allen key to open the various types of screws. It is very troublesome for the user to buy the specific allen key specially just to open the screws.

    Answer : [Re] Unable to unscrew the screws

    Hi the size of the Allen key that is in the package is 1.5mm, please use bigger size like 2mm to unscrew the T-Clamp

  • Question : Able to mount on Yunteng selfie stick?May 04, 2017

    Hi!!

    May I know if WG 2axis able to mount on Yunteng selfie stick??

    Answer : [Re] Able to mount on Yunteng selfie stick?

    Hi we are not sure which model of selfie stick you are refering to

    In any case the WG Mini can use camera (1/4") and gopro mount selfie stick

  • Question : Inquiry for the item from alv****Mar 26, 2017

    Can a gopro on hard waterproof casing able to fit into this? Can it be secured properly?

    Answer : [Re] Inquiry for the item from alv****

    Hi, it cannot fit with the housing, you have to remove the waterproof housing

  • Question : [相關商品]相關資訊Mar 07, 2017

    N can check, the wg 3 axis can support sjcam sj7 star o not?

    Answer : [Re] [相關商品]相關資訊

    Hi, we are not sure about the SJ7 star as not much info is revealed as that is a new model

    For the WG, it can fit action cam that is H 41mm & below, however if your action cam does not fit, you can purchase the additional FY Large Mount for Hero 5

    http://list.qoo10.sg/g/490025687

+View all Notice, FAQ, Q&A >>
Telesin Waterproof Housing for Gopro Hero5 / Xiaomi Yi / XiaoYi 4K
Telesin Waterproof Housing for Gopro Hero5 / Xiaomi Yi / XiaoYi 4K
Item Q&A
  • Question : Inquiry for the item from jhe****Aug 15, 2017

    Hi just want to ask if I will Purchase the Yi Cam Waterproof Case tonight, will i be receiving it on thursday or friday?

    Answer : [Re] Inquiry for the item from jhe****

    Hi if order place now, you will get it by thus/friday

For GoPro Underwater Waterproof Diving Housing Case
For GoPro Underwater Waterproof Diving Housing Case
Item Q&A
  • Question : Question about housing caseAug 06, 2017

    Hello, does the housing case work for HERO 5 SESSION?

    Thanks.

    Answer : [Re] Question about housing case

    The housing is compatible with Hero 5 session

    Hero 4 Session / Hero Session & Hero 5 session are of the same dimension

Feiyu Gimbal for Smartphones [SmartStab][G4 Plus][SPG Live][SPG W/Knob Ring]
Feiyu Gimbal for Smartphones [SmartStab][G4 Plus][SPG Live][SPG W/Knob Ring]
Item Q&A
  • Question : Inquiry for the item from Sai****Jul 16, 2017

    Can the gimbal for phone also works with a gopro hero 4?
    And can i also add a holder for mobile phone for instances when i want to use with go pro?

    What are the differences for the mobile version vs the gopro version?

    Answer : [Re] Inquiry for the item from Sai****

    Hi the SPG series can fit both mobile phones and gopro

    The feiyu action cam gimbals cannot fit mobile phones

    Question : [Re] Inquiry for the item from Sai****

    Im quite confuse by the range or series of product. The images dont explain much also. I will just pick 4 that im considering. This is to use with either ip6plus or go pro hero 4 or both(using iphone as the screen)

    Whats the different between the spg c and spg live?
    Whats the different between G4S and G4QD?
    I know the G4 series cannot fit with mobile phone. But in terms of function any different between a SPGc and G4QD?

    Thanks.

    Answer : [Re] Inquiry for the item from Sai****

    SPG Live comes with the FY portable bag and FY eva pad to hold action cam which the SPG C do not have

    And SPG live has better CNC built quality and better heat dissipation

    G4S is only for gopro hero 3/4 due to the fix design but has joystick

    G4 QD can be use for any action cam from hero 3/4/5 due to the clamp design

    Question : [Re] Inquiry for the item from Sai****

    Spg c is the one with the movable weight or something for better balancing? In terms of function spg c and g4qd same?

    Answer : [Re] Inquiry for the item from Sai****

    SPG C & SPG Live uses counter weight
    SPG uses adjustable arm for better balancing

    SPG series and G5 uses 22650 battery and up to 8hr runtime
    Bluetooth connection and joystick

    G4 uses 18350 battery and up tp 3hr runtime
    No Bluetooth connection and joystick

    Question : [Re] Inquiry for the item from Sai****

    I just place an order for the spg and phone clip.

    Just in case i order wrongly. The spg does not come with the eva pad to be use with go pro right? And it includes the bag already?

    Thanks

    Answer : [Re] Inquiry for the item from Sai****

    Hi The SPG comes with the portable Bag and Eva Pad

    If you want, we can change it to a waterproof bag for your phone
    http://list.qoo10.sg/g/541632573

    Please let us know by 12noon, or else we will pack an additional evapad to the package....

    Question : [Re] Inquiry for the item from Sai****

    Change to the bag then. If u can refund the $5. It will be preferred

    Answer : [Re] Inquiry for the item from Sai****

    Dear SIr, package has been packed with an additional eva pad and collected by Qxpress at 11:41am

  • Question : Stock for G4 PlusMay 21, 2017

    Hi can I know when the stock for G4 Plus will be coming? Thanks!

    Answer : [Re] Stock for G4 Plus

    Hi the G4 Plus has already been phase out, you can get the smartstab or SPG live

  • Question : Inquiry for the item from jel****Mar 29, 2017

    Can spg live be used with gopro 3 camera?

    Answer : [Re] Inquiry for the item from jel****

    Hi

    The SPG can hold the gopro hero 3 horizontally or vertically (With the Eva pad provided)

  • Question : compatible with Xiaomi Mi MaxMar 18, 2017

    Can the Xiaomi Mi Max be mounted onto the product?

    Answer : [Re] compatible with Xiaomi Mi Max

    Hi Yes its compatible with Xiaomi Mi Max

  • Question : [About Item] Related InquiriesFeb 08, 2017

    Hi what is the difference between SPG Live and G4 Plus in term of functions & performance?
    If both are connected to an adjustable extension rod, how to control the photo and video taking?
    Are they using brushless motor?
    Thanks.

    Answer : [Re] [About Item] Related Inquiries

    1) Please refer to attach photo for comparision between the G4 Plus and SPG Live
    2) If attach to the Adjustable Rod, you have to use timer function
    3) Both G4 Plus and SPG Live are using brushless motor

+View all Notice, FAQ, Q&A >>
Feiyu Gimbal for Professional Cameras [MG Lite][α2000]
Feiyu Gimbal for Professional Cameras [MG Lite][α2000]
Item Q&A
  • Question : Inquiry for the item from kev****Jul 23, 2017

    Is MG Lite fit with SONY A7II plus 24-70mm lens?

    Answer : [Re] Inquiry for the item from kev****

    The A7ii is 556g
    The 24-70 f2.8 GM is 886g
    Total weight is 1442g

    The MG Lite is compatible as the max weight limit is 1600g

  • Question : WarrantyJan 23, 2017

    Is there warranty for the MG Lite?

    Answer : [Re] Warranty

    The MG Lite comes with 1 year warranty

  • Question : Self CollectionOct 11, 2016

    Dear Seller,

    Is there any self collection available for the MG V2?

    Thank you~

    Vall

    Answer : [Re] Self Collection

    You can contact me 82023708

  • Question : canon 6DOct 10, 2016

    Hi, may i know the gimbal can support canon 6D? would like to get the MG V2 if it able to support the canon 6D. Thanks

    Answer : [Re] canon 6D

    Yes the MG V2 support the Canon 6D with lens

For GoPro Hero Lens Cover / Filter / Adapter
For GoPro Hero Lens Cover / Filter / Adapter
Item Q&A
  • Question : Enquiries for exchnage or refundJul 20, 2017

    Hi,

    I had purchased the camera cover and filter which turned to be the wrong model of the camera i had.The attached photo is the screenshot of the purchase.

    Therefore, Can I request for refunds / replace the filter and cover that fix to my camera model?

    FYI, The model I purchased is "4K WiFi V60 sports camera underwater camera waterproof diving wide-angle 3D aerial camera" and You can find the model under this link:
    http://list.qoo10.sg/item/4K-WIFI-V60-SPORTS-CAMERA-UNDERWATER-CAMERA-WATERPROOF-DIVING/454072172?selectedOptions=;;;;

    Regards,
    Jeremy

    Answer : [Re] Enquiries for exchnage or refund

    Please ensure the items are in good condition

    We cannot do any refunds on products that have cosmetic damage

    Question : [Re] Enquiries for exchnage or refund

    Hi,

    Thank you for reply.

    Can u guide me how to refund the items (return the items, funds return etc.)

    Answer : [Re] Enquiries for exchnage or refund

    Hi Please follow the link below

    http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqList.aspx?searchkind=E6#none

    Question : [Re] Enquiries for exchnage or refund

    Hi,

    It had already past 7 days upon delivery, however i have not confirmed the delivery.

    Still able to refund?

    Pls advise further.

    Answer : [Re] Enquiries for exchnage or refund

    Hi Please follow the link below

    http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqList.aspx?searchkind=E6#none

  • Question : Inquire for the compatible gopro 3+housing and delivery dateMay 21, 2017

    Hi

    May I know can it be compatible to the gopro3+ slimline housing (without screws) and the delivery date will be 2 to 3 working days right?

    Answer : [Re] Inquire for the compatible gopro 3+housing and delivery date

    Compatible with Gopro Hero 3+ Standard Housing

    Delivery 2-3 days upon payment

  • Question : Do we need an additional mounting to secure the underwater colours correction filter onto the gorpo?May 20, 2017

    Hi

    May I know do I need any additional mounting to secure the underwater colours correction filter onto the gopro?



    Would it fall off from the camera easily when jump into the water?

    What is the different between the Red Filter Mounting and underwater colours correction filter ??

    Thank you.

    Answer : [Re] Do we need an additional mounting to secure the underwater colours correction filter onto the gorpo?

    Red Filter Mounting is the cheaper option but not as secure as the underwater colours correction filter

  • Question : Inquiry for the item from e_l****May 16, 2017

    Does the red filter fit to Nanotech action camera?

    Answer : [Re] Inquiry for the item from e_l****

    Hi its only compatible with Gopro

  • Question : Inquiry for the item from e_l****May 16, 2017

    Hi is this fit to Nanotech action camera?

    Answer : [Re] Inquiry for the item from e_l****

    Hi its only compatible with Gopro

+View all Notice, FAQ, Q&A >>
Trigger Button for Film Camera shutter release
Trigger Button for Film Camera shutter release
Item Q&A
For GoPro Adapter / Buckle / Joints
For GoPro Adapter / Buckle / Joints
Item Q&A
  • Question : purchaseJul 01, 2017

Smatree Power Case For GoPro (3 Year Local Warranty)
Smatree Power Case For GoPro (3 Year Local Warranty)
Item Q&A
  • Question : 260 and 160Jun 30, 2017

    Hi,

    what the different between 260P5 and 160PS

    Answer : [Re] 260 and 160

    260P5 for Gopro Hero 5 Black

    160PS for Gopro Hero 4/5 Session

Simtoo Dragonfly Professional 2.0 Foldable Follow Me Drone with 3 Axis Gimbal 4k Camera
Simtoo Dragonfly Professional 2.0 Foldable Follow Me Drone with 3 Axis Gimbal 4k Camera
Item Q&A
  • Question : Inquiry for the item from rad****Jun 21, 2017

    Hi, is this able to pair with hero 5 or xiaoyi 4k cam?

    Answer : [Re] Inquiry for the item from rad****

    Hi the drone is not compatible with Hero 4 or Xiaoyi 4k

    Question : [Re] Inquiry for the item from rad****

    Ok tnx

    Answer : [Re] Inquiry for the item from rad****

    You're welcome

  • Question : Available stock?Jun 19, 2017

    Hi, is this available immediately or have to wait? Also, does it come with the remote control and watch or just the remote control? Thanx

    Answer : [Re] Available stock?

    Hi Red color is in stock now, comes with a rekote control and another watch with gps and remote

  • Question : Inquiry for the item from eum****Apr 05, 2017

    Hi is stock available or have to wait if order today . thanks

    Answer : [Re] Inquiry for the item from eum****

    Hi we have ready stock now, if you place order today, you will recieved it within 2-4 working days

  • Question : watch remote controllerJan 04, 2017

    Do you sell the watch remote controller separately?
    If yes, how much is it?
    thank You

    Answer : [Re] watch remote controller

    The watch Remote is not sold seperately

  • Question : batteryDec 24, 2016

    Hi, Do you sell spare battery for the Dragon Fly Pro 2?
    How much?

    Answer : [Re] battery

    The battery is $99

For Camera IR Remote
For Camera IR Remote
Item Q&A
  • Question : 취소/환불 관련 poq****님의 문의입니다.Jun 17, 2017

    Hi, i would like to cancel this order

    Answer : [Re] 취소/환불 관련 poq****님의 문의입니다.

    Hi we don't see any order made by you, please check with qoo10.sg / qoo10.com

  • Question : Inquiry for the item from myk****May 07, 2017

    Hi is this remote compatible w Canon 500D? Cn I self collect as I need it urgently. Tks!

    Answer : [Re] Inquiry for the item from myk****

    Dear Sir

    the Canon 500D is an older model DSLR, its not compatible

Smatree Battery for Gopro Hero 3/4/5 SJCAM and Xiaomi XiaoYi (3 Year Local Warranty)
Smatree Battery for Gopro Hero 3/4/5 SJCAM and Xiaomi XiaoYi (3 Year Local Warranty)
Item Q&A
  • Question : Inquiry for the item from blu****Jun 15, 2017

    I want to buy Gopro 5 battery and I wonder if this comes in a set of batteries and a charger? Thanks!

    Answer : [Re] Inquiry for the item from blu****

    This listing is for battery only, follow the link below for charger and batteries kit
    http://list.qoo10.sg/g/497442687

  • Question : [About Item] Related InquiriesJan 08, 2017

    Can this be used for hero 5 black to latest 1.55 firmware? Thanks

    Answer : [Re] [About Item] Related Inquiries

    The Hero 5 battery is not compatible with 1.55 thus the sales of the battery has stopped

    Once smatree release the new batteries than sales will resumed

  • Question : [About Item] Related InquiriesJan 08, 2017

    Can this be used for hero 5 black to latest 1.55 firmware? Thanks

    Answer : [Re] [About Item] Related Inquiries

    The Hero 5 battery is not compatible with 1.55 thus the sales of the battery has stopped

    Once smatree release the new batteries than sales will resumed

Sony HDR-AS300 / AS300R Action Cam 1 Year Singapore Warranty
Sony HDR-AS300 / AS300R Action Cam 1 Year Singapore Warranty
Item Q&A
  • Question : Inquiry for the item from leo****Jun 08, 2017

    For the AS300 with Remote
    What are all the package items that it comes with ?

    Any mounting accessories?

    Answer : [Re] Inquiry for the item from leo****

    For the AS300 it comes with the following
    Attachment Buckle
    Micro USB cable
    Rechargeable battery pack (NP-BX1)
    Startup guide
    Underwater Housing (MPK-UWH1)

    For the Live-View Remote Kit, it comes with accessories as above plus additional item of
    Live-View Remote (RM-LVR3) includes Wristband, Mount Adapter and Cradle.

Smatree (2-Pack) Battery and Charger Kit For Canon Nikon Sony Olympus (3 Year Local Warranty)
Smatree (2-Pack) Battery and Charger Kit For Canon Nikon Sony Olympus (3 Year Local Warranty)
Item Q&A
  • Question : NP-FW50 charger and battery - got stock?May 20, 2017

    Hi do you have stock for the NP-FW50 charger and battery?
    Is the battery quality okay? Since these batteries degrade over time.

    Answer : [Re] NP-FW50 charger and battery - got stock?

    Hi Yes we have ready stock, quality wise we have lots of satisfied customer and no complains so far

    Batteries are consider consumables but the Smatree batteries comes with 3 years warranty

    Question : [Re] NP-FW50 charger and battery - got stock?

    Thanks, can I buy just one battery and the charger? Perhaps self collect and pay cash at your location?
    If yes, do let me know the total cost and your address, thanks!

    Answer : [Re] NP-FW50 charger and battery - got stock?

    Hi its only sold as a set of 2 batteries and 1 charger

    We only operate online, however pickup point is as follow
    Hougang Avenue 8 Blk 610 Lift Lobby (Postal Code : 530610)

  • Question : Self collectionMar 15, 2017

    Can I do self-collection at the stated address: Hougang Ave 8, Blk 610?

    But when comes to the payment, the shipping fee is auto-included, so will the shipping fee be refunded?

    Answer : [Re] Self collection

    Hi so sorry as the shipping fee is charged by Qxpress so we are unable to remove it

    Question : [Re] Self collection

    So meaning, even if I self-collect, I still have to pay for the shipping fee?

    Answer : [Re] Self collection

    Hi you can pay us cash on the spot and the price will be the same

PU Leather Camera Wrist Strap Belt For DSLR / Mirrorless
PU Leather Camera Wrist Strap Belt For DSLR / Mirrorless
Item Q&A
  • Question : Inquiry for the item from eri****May 18, 2017

    Please advise can fit Olympus PEN E PL6?

    Answer : [Re] Inquiry for the item from eri****

    Yes its compatible with Olympus E-PL6 m4/3 camera

Smatree Bundle Accessories Kit for Gopro and Similar Action Camera
Smatree Bundle Accessories Kit for Gopro and Similar Action Camera
Item Q&A
  • Question : Inquiry for the item from zch****May 16, 2017

    Hi do you guys manufacture these accessories? Is there any difference between yours and those in the market in terms of quality? Thanks!

    Answer : [Re] Inquiry for the item from zch****

    Hi the product is ade by a company call "Smatree" which is well known in the US and europe for their built Quality, you can take a look at this product review which has lots of satisfied customers

  • Question : Gopro Hero 5 BlackApr 30, 2017

    Can these accessories kit use on Gopro Hero 5 Black?

    Answer : [Re] Gopro Hero 5 Black

    Yes the kits are compatible with Gopro Hero 5 Black

Sony 8GB MS-HX8A Memory Stick Pro-HG Duo
Sony 8GB MS-HX8A Memory Stick Pro-HG Duo
Item Q&A