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Item Question & Answer
[1+1 ] Xndo Carbo Blocker + Fat Blocker Detox + Detox + Slimming Tablet
[1+1 ] Xndo Carbo Blocker + Fat Blocker Detox + Detox + Slimming Tablet
Item Q&A
  • Question : Inquiry for the item from chi****Sep 20, 2017

  • Question : Inquiry for the item from swo****Sep 17, 2017

    Why are there different packages for x fat? The one i am using now is brown, is it the same with the one you are selling now?

    Answer : [Re] Inquiry for the item from swo****

    Dear customer,
    Thanks for your interest.
    No worry as both are the same. It is just different packaging we are using on different platform.
    We are now changing all to brown & white color type, so only 1 design is being used in all platform.
    Cheers,
    Xndo Team

    (Please take note that we operate only on OFFICE HOUR & WORKING DAYS as stated in our info & Q&A page. We do not promise on replying enquiries other than our operation time, but we will try our best to fulfil whenever we can. Thanks for your understanding)

    Question : [Re] Inquiry for the item from swo****

    Thank you what about the expiry dates for fat, metaburn and tummy?

    Answer : [Re] Inquiry for the item from swo****

    Dear customer,
    No worry as for all our supplements, their expiry date are in 2019 and above.
    Cheers,
    Xndo Team
    (Please take note that we operate only on OFFICE HOUR & WORKING DAYS as stated in our info & Q&A page. We do not promise on replying enquiries other than our operation time, but we will try our best to fulfil whenever we can. Thanks for your understanding)

  • Question : EnquirySep 14, 2017

  • Question : Inquiry for the item from sok****Sep 14, 2017

    Hi, I just bought tummy and x fat, can advise how do I consume them? Tks.

    Answer : [Re] Inquiry for the item from sok****

    Dear customer,
    Thanks for your purchase.
    For your information, X-Fat is to be consumed 10-15 minutes before your meal to block fat in your food and to promote body fat burning.
    While for Tummy, you may consume it during empty stomach, best is before bed time, 2 tablets/day.
    Cheers,
    Xndo Team

  • Question : Inquiry for the item from can****Sep 11, 2017

    Hi Seller

    If I place order now, the stocks to be receive is retangular packaging ?

    Answer : [Re] Inquiry for the item from can****

    Dear customer,
    Thanks for your interest.
    For your information, we pack our products in rectangular box, size depending on the size of parcel.
    Cheers,
    Xndo Team

    Question : [Re] Inquiry for the item from can****

    Hi Seller
    Thanks for reply but I would like to confirm this, if I order the x fat, the packaging is in brown and white colour in square box? Means I do not want the packaging in yellow and white colour

    Answer : [Re] Inquiry for the item from can****

    Dear customer,
    We just realise that you were asking about the product packaging box, not parcel box.
    We noticed that you have received the product so we are unable to arrange for your request. We hope you received the brown & white packaging as we used to give the yellow white box and will give out until it is finished then we will switch all to brown and white box. Thus, we are unsure on which one you might be receiving.
    We hope you received the one you desired.
    Cheers,
    Xndo Team

+View all Notice, FAQ, Q&A >>
[Singtel Dash] Xndo Enzyme Detox + Slimming Drinks
[Singtel Dash] Xndo Enzyme Detox + Slimming Drinks
Item Q&A
  • Question : Error occuredSep 20, 2017

    Hi,

    I just placed an order for Singtel Dash - Xndo Carbs Blocker Grape mini 2 boxes, using Dash VISA and used the points to deduct.

    The transaction error occurred and now the payment of S$2 was deducted. The order did not show up in my panel.
    Please advise.

    Answer : [Re] Error occured

    Proof of payment.

  • Question : Inquiry for the item from leo****Sep 18, 2017

    Hi 2 mini boxes means 10 sachets?

    Answer : [Re] Inquiry for the item from leo****

    Dear customer,
    Thanks for your interest.
    There are 5 sachets/box, thus, 2 boxes = 10 sachets.
    Cheers,
    Xndo Team

  • Question : drinksSep 14, 2017

    which one is suitable for kids 12 yr old and 8 yr old ?

    Answer : [Re] drinks

    Dear customer,
    Thanks for your interest.
    Ideally, our products are suitable for all age as it do not contain any ingredients that is harmful to kids.
    However, we normally do not encourage kids to follow the instruction of intake as written on the box as that is recommendation for adults.
    We recommend you to speak to our advisors in our retailer shops so they can guide you accordingly.
    Cheers,
    Xndo Team

[$150 ONLY] Bundle Of 3 Blocker Burner Booster Detox + [FREE 1 Detox Tablets]
[$150 ONLY] Bundle Of 3 Blocker Burner Booster Detox + [FREE 1 Detox Tablets]
Item Q&A
  • Question : Inquiry for the item from inf****Sep 20, 2017

  • Question : 關於商品zho****會員的咨詢。Sep 17, 2017

  • Question : Inquiry for the item from cyt****Sep 16, 2017

    Hi, I'm just started Xndo Viscerin 3 days ago. Can I take x-fat and the rest together? Will I over dose? Thank you

    Answer : [Re] Inquiry for the item from cyt****

    Dear customer,
    Thanks for your purchase.
    For your information, viscerin & X-Fat are with different ingredients and serve different function, thus you can have both together.
    Viscerin: taken on empty stomach, you can take every morning before any food.
    X-Fat: taken 10-15 min before your main meal to block away fats and burns body fat.
    Cheers,
    Xndo Team

    (Please take note that we operate only on OFFICE HOUR & WORKING DAYS as stated in our info & Q&A page. We do not promise on replying enquiries other than our operation time, but we will try our best to fulfil whenever we can. Thanks for your understanding)

    Question : [Re] Inquiry for the item from cyt****

    Thank you so much for the quick reply. Just bought x-fat. Great deal with 40% off! Thanks again

    Answer : [Re] Inquiry for the item from cyt****

    You are most welcome!
    Cheers,
    Xndo Team

  • Question : Inquiry for the item from swo****Sep 17, 2017

    Why are there different packages for x fat? The one i am using now is brown, is it the same with the one you are selling now?

    Answer : [Re] Inquiry for the item from swo****

    Dear customer,
    Thanks for your interest.
    No worry as both are the same. It is just different packaging we are using on different platform.
    We are now changing all to brown & white color type, so only 1 design is being used in all platform.
    Cheers,
    Xndo Team

    (Please take note that we operate only on OFFICE HOUR & WORKING DAYS as stated in our info & Q&A page. We do not promise on replying enquiries other than our operation time, but we will try our best to fulfil whenever we can. Thanks for your understanding)

    Question : [Re] Inquiry for the item from swo****

    Thank you what about the expiry dates for fat, metaburn and tummy?

    Answer : [Re] Inquiry for the item from swo****

    Dear customer,
    No worry as for all our supplements, their expiry date are in 2019 and above.
    Cheers,
    Xndo Team
    (Please take note that we operate only on OFFICE HOUR & WORKING DAYS as stated in our info & Q&A page. We do not promise on replying enquiries other than our operation time, but we will try our best to fulfil whenever we can. Thanks for your understanding)

  • Question : productSep 13, 2017

    what the different between Platinum2 and Xfat and Block and burn? can all 3 take togther?

    Answer : [Re] product

    Dear customer,
    Thanks for your interest.
    For your information,
    Platinum2 is to block carbs and sugar, X-Fat meant to burn and block fat, both can be taken together 10-15 min before a main meal.
    While for Block&Burn, it serves the above functions (block, boost & burn) but with a milder effect suitable for smaller meals such as tea time, desserts, etc.
    Cheers,
    Xndo Team

+View all Notice, FAQ, Q&A >>
[15 Meals ONLY $25] Miracle Rice
[15 Meals ONLY $25] Miracle Rice
Item Q&A
  • Question : 40% promo code.Sep 20, 2017

  • Question : Inquiry for the item from tra****Sep 20, 2017

    The price i see is $25. Is the promo over already?

    Answer : [Re] Inquiry for the item from tra****

    Dear customer,
    Thanks for your interest.
    Truly sorry to inform you that the exclusive promotion is over.
    Do stay tune with us for more outcoming promotion!
    Cheers,
    Xndo Team

  • Question : Miracle riceSep 18, 2017

    Hi seller,

    May I know whether the rice is cook or uncook? Thanks?

    Answer : [Re] Miracle rice

    Dear customer,
    For your information, our meals and rice are all cooked.
    It is ready-to-eat meals/rice.
    Cheers,
    Xndo Team

  • Question : Inquiry for the item from ell****Sep 18, 2017

    Hi, is it all under same favour n when is the expiry date? Thks

    Answer : [Re] Inquiry for the item from ell****

    Dear customer,
    Thanks for your interest.
    For your information, we only have one type of Low Carbs Rice (they are xndo plain rice)
    The expiry date will be 2019 and longer.
    Do let us know more if you need more help!
    Cheers,
    Xndo Team

  • Question : Inquiry for the item from joa****Sep 18, 2017

    How many pack does if include for how many meals? Is it safe for pregnant women?

    Answer : [Re] Inquiry for the item from joa****

    Dear customer,
    Thanks for your interest.
    There will be 5 boxes of rice in total, 3 pouches/box, which totals up a 15 pouches (15 meals).
    Yes for our Xndo Rice, it is suitable for pregnant women. We do have pregnant women who are taking our meals products.
    However, if pregnant women were to consume our other products, as pregnant and breastfeeding woman may experience different hormonal or physiological changes, it is recommended to consult your doctor before taking any nutritional products.
    Cheers.
    Xndo Team

[$100 ONLY] 2 Weeks Low Carbs Meals
[$100 ONLY] 2 Weeks Low Carbs Meals
Item Q&A
  • Question : when to deliver?Sep 19, 2017

    Hi,
    May I know when do you deliver my order? Thanks.

    Answer : [Re] when to deliver?

    Dear customer,
    Thanks for your purchase /Interest.
    For your information, delivery is handled by Qxpress and it normally takes 3 to 5 WORKING DAYS for your parcel to be delivered to you.
    Your parcel is already with Qxpress.
    RIght after Qxpress side verified your parcel, a tracking number will be generated and you will be able to track your parcel from it.
    Cheers,
    Xndo Team

  • Question : Inquiry for the item from neo****Sep 18, 2017

  • Question : Inquiry for the item from yul****Sep 16, 2017

    Hi there im interested to stock up but the meal choice of mine isnt there. Any alternative? Or can i order seperately?

    Answer : [Re] Inquiry for the item from yul****

    Dear customer,
    For your information, we are running low of meals. All meals you can see now is the only one we have.
    Today we already adding in some and that is the final meals list we have. probably you can try to have a look.
    The rest of our meals will be coming in only mid of October.
    However, please take note that during that time, other meals might be running low as well.
    Sorry for any inconveniences caused as our stock are running fast, we are in the midst of trying our best to fulfill all customer high demand.
    Cheers,
    Xndo Team

  • Question : Inquiry for the item from nor****Jul 23, 2017

  • Question : Inquiry for the item from nor****Jul 23, 2017

    Hi are all the meals halal? And may I get the grape drink instead of mango? Prefer grape. Thanks :)

    Answer : [Re] Inquiry for the item from nor****

    Dear Customer,

    Thank you for your interest.

    Please take note that we do not use pork or lard in our meals.
    Most of our meals are halal certified, while the remaining meals are still in the process of getting it certified. You may want to check out our website to see which are the meals are halal certified.

    As for the Free 30 Days Mango, we are afraid that we can't do any change in the free gift.

    Cheers,
    Xndo Team

+View all Notice, FAQ, Q&A >>
Xndo Low Carb Rice
Xndo Low Carb Rice
Item Q&A
  • Question : How many one boxSep 18, 2017

    Hi, may i know how many pack inside a box?

    Answer : [Re] How many one box

    Dear customer,
    Thanks for your interest.
    For your information, we only have one type of Low Carbs Rice (they are xndo plain rice)
    The expiry date will be 2019 and longer.
    Do let us know more if you need more help!
    Cheers,
    Xndo Team

    Question : [Re] How many one box

    Please read my question properly I asking 1 box have how many pack???

    Answer : [Re] How many one box

    Dear customer,
    Truly sorry as the replies should be for other customer. Probably due to some technique error it appears here.
    For your information, there are 3 sachets of rice/box.
    Cheers,
    Xndo Team

  • Question : Diabetics patientApr 21, 2017

    Can diabetics patient eat Xndo low carb rice?

    Answer : [Re] Diabetics patient

    Dear customer,

    Yes, Xndo low carb rice is a low GI rice, suitable for people with diabetes.
    Cheers,
    Xndo Team

Bundle of 10 Xndo Protein Shake Series
Bundle of 10 Xndo Protein Shake Series
Item Q&A
  • Question : Inquiry for the item from ang****Sep 19, 2017

    Hi, may I know how many individual packets are there altogether?
    Thanks

    Answer : [Re] Inquiry for the item from ang****

    Dear customer,
    Thanks for your interest.
    For your information, there are 3 sachets/box of protein shake. Thus, 10 boxes equals to 30 sachets.
    Cheers,
    Xndo Team

[Bundle of 5 + 40% OFF] Flat Tummy Detox Drinks
[Bundle of 5 + 40% OFF] Flat Tummy Detox Drinks
Item Q&A
  • Question : Inquiry for the item from leo****Sep 18, 2017

    Can I use cold water?

    Answer : [Re] Inquiry for the item from leo****

    Dear customer,
    Thanks for your interest. We do encourage people to drink with cold or room temperature water in order to preserve all the nutrients to the best!
    Cheers,
    Xndo Team

  • Question : Inquiry for the item from eas****Aug 03, 2017

    HI seller. I've purchased your tummy detox product. But I'm not sure how much water should I mix for each packet of the detox powder before drinking.

    Answer : [Re] Inquiry for the item from eas****

    Dear Customer,

    Thanks for your purchase. For our Tummy Detox Drink, it is best consumed with a full glass of water so it can help you to detox better.

    Cheers,
    Xndo Team

    Question : [Re] Inquiry for the item from eas****

    How many ml?

    Answer : [Re] Inquiry for the item from eas****

    Dear Customer,

    250ml - 300ml will be the best suggestion for this.

    Cheers,
    Xndo Team

    Question : [Re] Inquiry for the item from eas****

    Thank you so much

    Answer : [Re] Inquiry for the item from eas****

    You are most welcome !

    Cheers,
    Xndo Team

  • Question : Inquiry related delivery from eas****Aug 02, 2017

    Why is there no updates on my delivery?

    Answer : [Re] Inquiry related delivery from eas****

    Dear customer,



    We see that you have selected Qx Quick delivery for your order for today between 12 to 2pm.



    We have already processed your order and have already arranged for the pick up.



    Cheers,

    Xndo Team

  • Question : Inquiry for the item from alm****Jul 08, 2017

    can i drink this in the morning after breakfast as im taking collagen drink at night?

    Answer : [Re] Inquiry for the item from alm****

    Dear Customer,

    Yes the Enzyme Detox Drinks can also be taken in the morning.

    Cheers,
    Xndo Team

  • Question : Inquiry for the item from e.i****Jun 13, 2017

    1 for 1 $9.90?? But it's $35.91?? How confusing is this ad?

    Answer : [Re] Inquiry for the item from e.i****

    Dear Customer,

    We are sorry for the confusion.
    As there was a change of promotion and it needed some time to be updated. Thus not reflected.
    The 1 for 1 promotion is up again for a limited time period.
    Happy Shopping!

    Cheers,
    Xndo Team

+View all Notice, FAQ, Q&A >>
[$10 per day] One Week Starter Kit
[$10 per day] One Week Starter Kit
Item Q&A
  • Question : order 229270512 - 229270510Sep 18, 2017

    Hi seller, purchased a few hundred worth of products and used the Qx Quick delivery, for Tuesday 12-2pm, but until today 6pm status is still shipping requested, is it scheduled to be delivered by QX timing? Thanks

    Answer : [Re] order 229270512 - 229270510

    Dear customer,
    Thanks for your purchase. Do not worry as QxQuick will pick up your product by the requested timing and will be delivering your parcel to you within that period as well.
    The status will always be 'shipping requested' as from our side we will always request shipping after we done packing. But from QxQuick side, they should be receiving the request from Xndo, and shall pick up your parcel accordingly.
    Cheers,
    Xndo Team

  • Question : Inquiry for the item from kat****Sep 06, 2017

    Hi
    May I know is this the basic steps to take after we finish the trial set? There are so many other products like the pills and all..I am confused what to take to slim down, please advise.

    Answer : [Re] Inquiry for the item from kat****

    Dear customer,
    Thanks for your interest in our product.
    Our best suggestion is, you might go down to any of our retailer, our well-trained advisor will help you to measure your body composition for free. By then, you will be able to know what you are lacking of so we will be able to help you to lost weight in a better way!
    Cheers,
    Xndo Team

  • Question : Starter kitAug 16, 2017

    Hi, thought is 1 week starter kit, so it should have 7 meals for a week, right?
    why the option given us to choose from, only 5 boxes of meal?

    Answer : [Re] Starter kit

    Dear customer,
    Thanks for your interest.
    For your information, 1 week starter kit includes a mixture of Xndo Meals and Protein Shakes so you can choose on your preference on which to take.
    Do let us know more so we can help you better!
    Cheers,
    Xndo Team

    Question : [Re] Starter kit

    i have checked and still find is not tally for one week starter.
    Protein shake - 2 boxes of 3 sachets each = 6 sachets for 6 days breakfast
    Carbs blocker - 2 boxes of 5 sachets each = 10 sachets for 7 days before meal
    Meal - 5 boxes of 1 sachet each = 5 sachets for 5 days dinner
    Detox drink - 2 boxes of 3 sachets = 6 sachets for 6 days before bed

    Answer : [Re] Starter kit

    by the way, if we cant take xndo meal during dinner, can we take during lunch, then dinner is our normal meal?

    Question : [Re] Starter kit

    Dear customer,
    Thanks for your question.
    In Xndo, we recommend customer to replace 1 of their meal with our meal in a day. Our meals includes the rice & noodle meals and protein shakes. (If can be lunch or dinner)
    Another meal that you consume outside/home cook (lunch or dinner), you can take 1 sachet blocker drink before or with your meal.
    While for your breakfast, we encourage you to take your own breakfast but maximise your protein intake, and reduce high carbs breakfast. (For current package, no product needed to be taken)
    Detox drink is for every night before sleep.
    Please take note that our products are not produced to tally with 1 week meals that is why we don't have a 7 days packages. In Xndo, we normally encourage people to take for 1-2 months so you can experience the whole changes in your body.
    We have this starter kit is to allow customer to try out first before they really purchase more.
    Cheers,
    Xndo Tea

    Answer : [Re] Starter kit

    one last qn from me, do we only need to use microwave for the preparation of xndo meal? cos our ofc only have microwave

    Question : [Re] Starter kit

    Dear customer,
    Thanks for your purchase.
    For your information, you can heat up our meals like any other foods with any means convenient for you.
    You can steam it or soak your pouch in hot water for 5-10 min to warm it up!
    Cheers,
    Xndo Team

  • Question : Inquiry for the item from lee****Aug 16, 2017

    Which of your other product has the same effect as the carb blocker drink?

    Answer : [Re] Inquiry for the item from lee****

    Dear customer,
    Thanks for your interest.
    For your information, besides carbo blocker drinks, we also have carbo blocker pills such as Platinum2, Block & Burn and our Teh Tarik has milder carbo blocking effect.
    Cheers,
    Xndo Team

[40% OFF] Bundle of 5 Zero Noodles Chicken Mee Goreng
[40% OFF] Bundle of 5 Zero Noodles Chicken Mee Goreng
Item Q&A
  • Question : Per servingSep 18, 2017

    Hi, I noticed there's 3 packets of noodles in each pack, so does it mean 1 serving per meal/box?

    Answer : [Re] Per serving

    Dear customer,
    Thanks for your interest.
    For your information, there will 5 boxes in this set (3 pouches/box = 3 servings/box)
    Thus, there will be 15 servings (5 box X 3 pouches) in this set.
    Cheers,
    Xndo Team

[NEW] Le Muscle
[NEW] Le Muscle
Item Q&A
40% OFF [Viscerin Bundle of 6 FREE 1 Box Le Muscle]
40% OFF [Viscerin Bundle of 6 FREE 1 Box Le Muscle]
Item Q&A
  • Question : Taking Viscerin with other Enzyme drinkSep 17, 2017

    Hi again Xndo - I bought these not too long ago and on the pack, it says take it on an empty stomach before breakfast or bedtime. When I went to the retail store, the adviser has also advised me to take it in the morning as part of the body fat loosing programme.

    However, I just realised that I take my ZhongZhi enzyme in the morning too, my question is will Viscerin clash with the enzyme seeing that enzyme digest stuff in the track and that taking Viscerin might just get digested altogether with it ?

    PS: I'm taking the Vinegar in the afternoon and the Orange Enzyme drink in the evening to complement the programme.

    Answer : [Re] Taking Viscerin with other Enzyme drink

    Dear customer,
    For your information,
    Viscerin is to be taken empty stomach. You can take it before any of your meal.
    In Xndo Shop, our advisor will help you to fix it in your meal plan as part of the program mentioned.
    You can choose to take ZhangZhi enzyme together as no clashing. However, our best advise is if your other timing is not occupied, you might consider to space all our essentials (Viscerin, enzyme, etc) out so you will be able to absorb them better.
    If you are attached with our advisor, you can always let them know your condition, so they can plan your menu tally with your timetable.
    Do let us know more if you need more help.
    Xndo Team
    (Please take note that we operate only on OFFICE HOUR & WORKING DAYS as stated in our Info & Q&A page. We do not promise on replying enquiries other than our operation time, but we will try our best to fulfil whenever we can. Thanks for your understanding)

    Question : [Re] Taking Viscerin with other Enzyme drink

    Hi Xndo - Thanks ! Appreciate the weekend respond even though non obligatory ! :) Good to know it doesn't clash with ZhangZhi Enzyme. Will do my best to pace the items out !

    Answer : [Re] Taking Viscerin with other Enzyme drink

    You are most welcome!
    Hope you enjoy your food!
    Cheers,
    Xndo Team

  • Question : Inquiry for the item from cha****Sep 15, 2017

    Hi as this is one month supply, can I know by when we will see results ?

    Answer : [Re] Inquiry for the item from cha****

    Dear customer,
    Thanks for your interest. You may visiit any of our retailer to do a body composition analysis before you start our products, and make a few visits every week after you start the produts to notice the changes. It is a FOC scanning.
    Cheers,
    Xndo Team

    (Please take note that we operate only on OFFICE HOUR & WORKING DAYS as stated in our info & Q&A page. We do not promise on replying enquiries other than our operation time, but we will try our best to fulfil whenever we can. Thanks for your understanding)

  • Question : How does this item fit into the overall Xndo lifestyle routineSep 09, 2017

    Dear Xndo,

    Am considering to give this item a try based on your promo but I'm also taking the Xndo digestiveZhongzhi enzyme which I take one in the morning and one before bed, how will this item fit into the routine ? I am also taking the coffee/teh tarik and carb adsorber drinks in before meals too.... Sounds like a lot of liquid to take in !

    Also, what are the ingredients of this product ? How does it differ from the other fat burning or enzyme items ? And taste wise... is it similar to your digestive enzymes too (zhongzhi range...) ?

    Look forward to your response ! Thanks :)

    Answer : [Re] How does this item fit into the overall Xndo lifestyle routine

    Dear customer,
    Thanks for your interest.
    For your information, Viscerin is the only product that can help you with direct fat burning from liver, and burns your visceral fat.
    Best advice to take it during empty stomach. You may take it around 30 min before your lunch or any other time that you are having an empty stomach.
    Taste vice it is quite similar but slightly less sour.
    Here are some advices for you:
    Carbs blocker drink - take it to replace the drink you normally take with meals, can be taken right before meal or with meal, or both.
    Coffee/Teh Tarik - either replace it with your normal coffee/tea or take it in between main meal time to give your body a metabolic boost in between meals.
    Zhang Zhi Enzyme: Empty stomach, one in morning one before bed is good!
    Viscerin: around 30 min before meal (lunch/dinner), so it will not clash with your blocker drink that you take right before meal.
    Do let us know more so we can help you better!
    Cheers,
    Xndo Team

    Question : [Re] How does this item fit into the overall Xndo lifestyle routine

    Thanks so much Xndo Team ! Appreciate the detailed advise, it is very helpful ! Before i make the purchase, could I just check what's the ingredients makeup for this item ?

    Answer : [Re] How does this item fit into the overall Xndo lifestyle routine

    Dear customer
    Thanks for your interest in our product.
    For your information, our viscerin is made up of Lotus leaf extract, red vine leaf extracts, MCT and corn silk extract.
    We are in the midst of working on the content for Viscerin.
    While for Le Muscle, you can always refer to Le Muscle product page to read on the details listed.
    Cheers,
    Xndo Team

    Question : [Re] How does this item fit into the overall Xndo lifestyle routine

    Hi again Xndo - thanks for your swift response ! I was about to purchase this trial but noticed that it refuse to apply the 30% promotion ! But it works for other products that was also already discounted. Could you please clarify once more ? I have attached a screen grab. Was really hoping to give this a go based on the 30% ! :)

    Answer : [Re] How does this item fit into the overall Xndo lifestyle routine

    Oh hi again Xndo - looks like the price has gone up from $99 to $150 overnight but this time the 30% coupon is applicable ... making the total $105... which still ends up being more expensive than the original $99 claimed ? So confusing :( . Was really looking forward to try this with a good discount alongside all my other Xndo orders.

    Would be great if this could be clarified once more. Looking forward to your response ! (Screen grab attached)

    Question : [Re] How does this item fit into the overall Xndo lifestyle routine

    Dear customer,
    Thanks for your interest.
    For your information,
    $99 is for our daily deal price which ended yesterday at 00.00 (Daily deal is actually not applicable for any cart or shop coupon as well, after the Daily Deal ends, only you can apply the 30% shop coupon)
    While for the images, it normally takes time for the promotion transition to change back to the original image.
    Truly sorry if this caused you trouble and thanks for your understanding.
    Cheers,
    Xndo Team

    Answer : [Re] How does this item fit into the overall Xndo lifestyle routine

    Oh i see.. I didn't realised it was a daily deal ! I will reconsider it again when there is another promotion then. Thank you for the swift response. Appreciate it once more !

    Question : [Re] How does this item fit into the overall Xndo lifestyle routine

    Dear customer,
    You are most welcome!
    Cheers,
    Xndo Team

    Answer : [Re] How does this item fit into the overall Xndo lifestyle routine

    Hi Xndo - I have already bought a set as your swift responses has been very helpful in making purchase decisions ! Looking forward to receiving them :)

    Question : [Re] How does this item fit into the overall Xndo lifestyle routine

    Dear customer,
    Great to hear that we are able to help you! We will try our best to reach out to customer as soon as we can!
    Do enjoy our products!
    Cheers,
    Xndo Team

[1+1 Deal + 40% OFF] X-Fat Capsule
[1+1 Deal + 40% OFF] X-Fat Capsule
Item Q&A
  • Question : Inquiry for the item from swo****Sep 17, 2017

    Why are there different packages for x fat? The one i am using now is brown, is it the same with the one you are selling now?

    Answer : [Re] Inquiry for the item from swo****

    Dear customer,
    Thanks for your interest.
    No worry as both are the same. It is just different packaging we are using on different platform.
    We are now changing all to brown & white color type, so only 1 design is being used in all platform.
    Cheers,
    Xndo Team

    (Please take note that we operate only on OFFICE HOUR & WORKING DAYS as stated in our info & Q&A page. We do not promise on replying enquiries other than our operation time, but we will try our best to fulfil whenever we can. Thanks for your understanding)

    Question : [Re] Inquiry for the item from swo****

    Thank you what about the expiry dates for fat, metaburn and tummy?

    Answer : [Re] Inquiry for the item from swo****

    Dear customer,
    No worry as for all our supplements, their expiry date are in 2019 and above.
    Cheers,
    Xndo Team
    (Please take note that we operate only on OFFICE HOUR & WORKING DAYS as stated in our info & Q&A page. We do not promise on replying enquiries other than our operation time, but we will try our best to fulfil whenever we can. Thanks for your understanding)

  • Question : taken together with Fat Blocker (Mango)Sep 16, 2017

    Hi

    Can this be taken with Fat Blocker (Mango)? If yes, how shld i take it?

    Answer : [Re] taken together with Fat Blocker (Mango)

    Dear customer,
    Thanks for your interest.
    Just to make clear, are you mentioning about mango drink? mango drink is CARBS BLOCKER, not fat blocker.
    If Yes, you can have them together as Mango drink blocks carbs, X-Fat burn & block fat.
    If you are refering to our Apply & Peach (Fat blocker drink) vs X-Fat, then you only need to take either one as both serve to tackle fat in your food.
    Cheers,
    Xndo Team

    (Please take note that we operate only on OFFICE HOUR & WORKING DAYS as stated in our Info & Q&A page. We do not promise on replying enquiries other than our operation time, but we will try our best to fulfil whenever we can. Thanks for your understanding)

  • Question : Inquiry for the item from ash****Sep 14, 2017

  • Question : productSep 13, 2017

    What the different btw Xfat and Platinum2?

    Answer : [Re] product


    Dear customer,
    Thanks for your interest.
    For your information,
    Platinum2 is to block carbs and sugar, X-Fat meant to burn and block fat, both can be taken together 10-15 min before a main meal.
    Cheers,
    Xndo Team

  • Question : Inquiry for the item from tan****Aug 15, 2017

    Why is this X-fat packaging different from those sold in shops?

    Answer : [Re] Inquiry for the item from tan****

    Dear customer,
    Thanks for your interest. For your information, we are using different packaging in different platform.
    However, no worries as they are the same inside.
    Do let us know more so we can help you better!
    Cheers,
    Xndo Team

+View all Notice, FAQ, Q&A >>
[DAILY DEAL ONLY $170] Bundle of 30 Meals + FREE 1 Platinum [Worth $159]
[DAILY DEAL ONLY $170] Bundle of 30 Meals + FREE 1 Platinum [Worth $159]
Item Q&A
  • Question : Inquiry for the item from qyt****Sep 16, 2017

  • Question : Some options not available?Sep 16, 2017

    Hi,

    I noticed that that meal availability option is different in all 3 of your 1 week, 2 weeks and 1 months plan. So is it really out of stock or forgot or decided not to add?

    Answer : [Re] Some options not available?

    Dear customer,
    We are running low stock especially meal.
    We keep track of stock every working day. Thus, we already add in accordingly to our ability to fulfill the request.
    Cheers,
    Xndo Team

  • Question : Inquiry for the item from mag****Sep 13, 2017

    Restock for ginseng chicken rice & black pepper fish rice?

    Answer : [Re] Inquiry for the item from mag****

    Dear customer,
    Thanks for your interest.
    It is expected Mid of October for the stock mentioned to arrived.
    Do stay tune with us for this!
    Cheers,
    Xndo Team

  • Question : Inquiry for the item from pei****Sep 05, 2017

  • Question : Inquiry for the item from jen****Aug 30, 2017

    Hi what is platinum? If i go to the shop to do body analysis, can get better promotion offers?

    Answer : [Re] Inquiry for the item from jen****

    Dear customer,
    Platinum2 is our double blocker, where it can help you to block carbs and sugar in your foods.
    Please take note that we run different promotion in both platforms. However, in shop you will be able to get your weekly body analysis, and our well-trained health management advisor will be able to guide you in your diet.
    Cheers,
    Xndo Team

+View all Notice, FAQ, Q&A >>
[Introduction Price $9.90] Xndo Enzyme Detox + Slimming Drinks
[Introduction Price $9.90] Xndo Enzyme Detox + Slimming Drinks
Item Q&A
  • Question : Inquiry for the item from yul****Sep 16, 2017

    Ive been trying to purchase items here since last week but it says i cudnt dye to sm changes of info. Pls revert asap.

    Answer : [Re] Inquiry for the item from yul****

    Dear customer,
    We don't get your questions.
    Probably you could make clear of your question to us again?
    Cheers.
    Xndo Team

    (Please take note that we operate only on OFFICE HOUR & WORKING DAYS as stated in our info & Q&A page. We do not promise on replying enquiries other than our operation time, but we will try our best to fulfil whenever we can. Thanks for your understanding)

  • Question : Missing shaker bottleAug 14, 2017

    Hi,

    Have received the items but the shaker bottle is missing.

    Refer to pic attached, thanks.

    Answer : [Re] Missing shaker bottle

    Dear customer,
    Thanks for your purchase.
    So sorry to inform you that, the free shaker bottle is subjected to 'whilst stock last', we only give out 100 bottles. You did not received because by the time you purchased, we already given out all 100 shaker bottles from our side.
    Do let us know more so we can help you better.
    Best regards,
    Xndo Team

    Question : [Re] Missing shaker bottle

    Hi,

    U mentioned 100 shaker bottles to be given and the dash promotion is also only valid for 100 quantities only. So rightfully, all those who bought under the dash promotion should have been under the 100 bottles quantities isn't it? I'm one of those who managed to buy under the dash promo, so may I know whats the excuse now?

    Answer : [Re] Missing shaker bottle

    Dear customer,
    We tried to call you but can't call through.
    Probably you can check your inbox as we already sent you a message pertaining to this issue.
    Cheers,
    Xndo Team

    Question : [Re] Missing shaker bottle

    Hi,

    I've replied on the other message but have not received any reply, Pls let me know if i can come over any of this weekday evening to collect the item, thanks.

    Answer : [Re] Missing shaker bottle

    Dear customer,
    From our side we never receive any message from other message box.
    Just to confirm again with you, you are going to pick up at Waterway Xndo Shop?
    Do let us know so we can arrange.
    So far you might be able to collect by tomorrow, evening time. However, we will let you know again if there is any changes.
    If you want to change the location of collection, you might call us up at 67380756 to our HQ, as we may not be able to be so responsive in Qoo10 Q&A.
    Cheers, Xndo Team

    Question : [Re] Missing shaker bottle

    Hi, yes will collect at waterway branch. Thanks

    Answer : [Re] Missing shaker bottle

    Dear customer,
    We have arranged for it.
    You may collect it on the day after tomorrow.
    Cheers,
    Xndo Team

  • Question : Inquiry related delivery from jen****Sep 04, 2017

    Hi Seller, may I know when are you shipping out my order?

    Answer : [Re] Inquiry related delivery from jen****

    Dear customer,
    Thanks for your purchase.
    For your information, we already packed your parcel. Qxpress will pick it up either by today or tomorrow.
    It normally takes 1 - 3 working days for them to deliver your parcel to you.
    Cheers,
    Xndo Team

  • Question : Inquiry for the item from Rea****Sep 02, 2017

    Hi seller can I know the ingredients as Im off 'BEAN' because I'm g6pd deficiency. Whereas it stated seafood allergies, so meaning I cannot take at all? Certain seafood I'm allergy towards.

    Answer : [Re] Inquiry for the item from Rea****

    Dear customer,
    Thanks for your interest in our products.
    For your information, Xndo supplements and blocker drink do not contain any dorzolamide, brinzolamide and acetazolamide, which are contraindicated for persons suffering from G6PD deficiency.
    Whether you should avoid any of these foods (such as soya products, red wine products, all legumes and blueberries and yogurt) and certain drugs depends on your enzyme deficit level and mutation. Please consult with your doctor based on the ingredients.
    Cheers,
    Xndo Team

  • Question : qtyAug 31, 2017

    Item : Fat Blocker Peach Mini 2 Boxes

    Does this mean 8 sachets per box so 16 sachets for $9.9 ?

    Answer : [Re] qty

    Dear customer,
    Thanks for your interest.
    For your information, Fat blocker peach mini drink has 8 sachets per box. Thus, it is $9.90 for 2 boxes (16 sachets)
    Cheers,
    Xndo Team

+View all Notice, FAQ, Q&A >>
[Bundle of 7 Boxes] Xndo Low Calories Super Food
[Bundle of 7 Boxes] Xndo Low Calories Super Food
Item Q&A
  • Question : Inquiry for the item from nor****Sep 08, 2017

    Hi seller. How do i do an exchange? Gotten herbal chicken and 2 chicken rice. Would like to exchange with zero noodle

    Answer : [Re] Inquiry for the item from nor****

    Dear customer,
    May we know your order number for this herbal chicken and chicken rice?
    Do let us know so we can track down first before we proceed with any action.
    Cheers,
    Xndo Team

    Question : [Re] Inquiry for the item from nor****

    Hi xndo the meals were purchase in the store

    Answer : [Re] Inquiry for the item from nor****

    Dear customer,
    Truly sorry as the meal purchased in store, you will have to deal with store.
    We have our store exchange policies, you may follow up with the advisor that you purchased from for the details.
    Cheers,
    Xndo Team

    Question : [Re] Inquiry for the item from nor****

    Ok noted. Thanks

    Answer : [Re] Inquiry for the item from nor****

    You are most welcome!
    Cheers,
    Xndo Team

  • Question : Inquiry for the item from blu****Sep 11, 2017

    Hi kindly advise which of the items are certified halal.

    Thanks.

    Answer : [Re] Inquiry for the item from blu****

    Dear Customer,
    Thank you for your interest.
    For your information, we do not use pork or lard in our meals.
    Most of our meals are halal certified, while the remaining meals are still in the process of getting it certified. You may want to check out our website to see which are the meals are halal certified. https://www.xndo.net/category/meals
    Cheers,
    Xndo Team

  • Question : Inquiry for the item from pri****Sep 06, 2017

    Hi,
    When will you have stock for herbal chicken rice?
    Thank you.

    Answer : [Re] Inquiry for the item from pri****

    Dear customer,
    Thanks for your interest.
    It is expected around early to mid of October for our Herbal Chicken Rice to arrive.
    Do stay tune with us!
    Cheers,
    Xndo Team

  • Question : Looking forward to new stocksSep 06, 2017

    Hi Xndo - purchased your meals bundle once and also visited the shop using discount coupons. I love a few of the flavours and would like to keep up with it ! However, it seems like the few favourite flavors are often out of stock even though i check the site regularly which makes it difficult to keep up with the programme long term. There is now a gap in between my Xndo meal programme as I simply do not enjoy the others and prefer only a few of the flavours - beef rendang, herbal chicken, tom yum noodles especially. I just wished Xndo could keep all flavours well stocked. Please pass on this message to management as I look forward to continuing purchasing from Xndo's great tasting meals very soon as soon as the stocks are back again. :)

    Answer : [Re] Looking forward to new stocks

    Dear customer,
    Truly thank you for your supports and your precious suggestion. We are aware of this condition and we are actually trying our best to make sure all stock are available so that our customer will be able to enjoy all meals without interruption.
    Please give us some times we guarantee we will be able to serve you better!
    Cheers,
    Xndo Team

  • Question : Inquiry for the item from mic****Aug 22, 2017

    Hi, you dun have the mee goreng, beef rendang and chicken teriyaki?

    Answer : [Re] Inquiry for the item from mic****

    Dear customer,
    Thanks for your interest.
    For your information, we are currently running out of stock for these meals.
    You can consider on our other meals for the meanwhile.
    Cheers,
    Xndo Team

    Question : [Re] Inquiry for the item from mic****

    When will it be restock?

    Answer : [Re] Inquiry for the item from mic****

    Dear customer,

    Thank you for your interest.

    We are in the midst of restocking the other flavours. We do not have an exact time for this.

    Do note that our meal stocks runs pretty fast, current flavours may go out of stock, in the case when you will like to purchase only when the other flavours comes in.

    Cheers,

    Xndo Team

    Question : [Re] Inquiry for the item from mic****

    How do we know it's restocked then? Anything that can update us? I've already bought others but I still wan a few more items that are out of stock.

    Answer : [Re] Inquiry for the item from mic****

    Dear customer,
    Thanks for your interest.
    However, truly sorry as currently we still do not have special service in updating customer on products' restock status.
    However, we are in the midst of restoring our meals. Please take note that our meals are running very fast. When other meals are in stock, some other meals might be running low.
    Probably you can check back again in early and middle of Sept.
    Do let us know more so we can help you better.
    Cheers,
    Xndo Team

+View all Notice, FAQ, Q&A >>
[1+1 Deal] 60 Days Supply Carbs Blocker Drinks
[1+1 Deal] 60 Days Supply Carbs Blocker Drinks
Item Q&A
  • Question : Is it okay to take 2 sachets per day ?Sep 05, 2017

    Hi there - I tried these carbo blockers and intend to purchase more but can I just check whether it is safe or okay to take 2 sachets per day - for lunch and dinner as there are days when there it is impossible to avoid carbo meals at all due to various social reasons. Looking forward to your advise. Thanks !

    Answer : [Re] Is it okay to take 2 sachets per day ?

    Dear customer,
    Yes it is possible to take up to 2 sachets/day for 2 meals, where you will take 1 per meal.
    No worries as our carbo blocker drink will not go inside your body, they just merely prevent your carbs from being digested in your intestine, thus you will not absorb it.
    Cheers,
    Xndo Team

    Question : [Re] Is it okay to take 2 sachets per day ?

    Thank you !

    Answer : [Re] Is it okay to take 2 sachets per day ?

    Thank you !

    Question : [Re] Is it okay to take 2 sachets per day ?

    You are most welcome!

  • Question : Inquiry for the item from tan****Sep 07, 2017

    Are these products suitable for diabetic people?

    Answer : [Re] Inquiry for the item from tan****

    Dear customer,
    Thanks for your interest.
    For your information, our meals and blocker drink are suitable for diabetic people as they help to stabilize your blood sugar.
    In fact, we have quite a number of diabetic patients taking our products. We also help some customer to successfully reversed their diabetes!
    Cheers,
    Xndo Team

  • Question : Inquiry for the item from nor****Sep 04, 2017

  • Question : Inquiry for the item from lee****Aug 25, 2017

    Can this be taken during period?

    Answer : [Re] Inquiry for the item from lee****

    Dear customer,
    For your information, our carbo blocker drink do not have any contraindication with period. You can take it as long as you feel comfortable with it during period.
    Cheers,
    Xndo Team

  • Question : actual packing of the offerAug 16, 2017

    May I know the offer of 1+1 deal 60days supply carbs blocker drinks is consider how many pack?

    Answer : [Re] actual packing of the offer

    Dear customer,
    1 box of carbo drink has 30 sachets for 30 days supply. 1+1 means 2 boxes, for 60 days supply.
    Do let us know more so we can help you better!
    Cheers,
    Xndo Team

+View all Notice, FAQ, Q&A >>
[5+2 Promo] Xndo Protein Shake Series
[5+2 Promo] Xndo Protein Shake Series
Item Q&A
  • Question : Runny tummy from chocolate protein shakeSep 09, 2017

  • Question : Inquiry related cancel and refund from agn****Aug 08, 2017

    I bought 5pack yesterday from your shop but here has promotion of 5+2.

    Can I go to your shop to refund and purchase online?

    Why the shop and online are same company but run different promotion.

    Regards
    Agnes

    Answer : [Re] Inquiry related cancel and refund from agn****

    Dear customer,
    Thanks for your purchase.
    May we know you made your purchase in which shop? Please kindly provide us with your phone number so we can contact you to discuss on our arrangement for you.
    Besides that, for your information, our online and offline are two different platforms. We will be doing different promotions from time to time in each platform depends on the suitability.
    Do let us know more so we can serve you better!
    Best regards,
    Xndo Team

    Question : [Re] Inquiry related cancel and refund from agn****

    I purchase from Parkway Parade shop on 7 Aug 17.

    My HP: 9745 1076.

    Actually, if it is same company, why is promotion of the shop different from the promotion online? I feel rather cheated as it is the same company but run different promotion.

    Then, you are discouraging your customer not to visit the shop but to purchase from online.

    Please revert asap. Thanks.

    Answer : [Re] Inquiry related cancel and refund from agn****

    Dear customer,
    We will contact you by tomorrow as we only function on working day.
    We truly sorry to let you feel bad with the different promotion. However, as what we mentioned before, our online and offline are two different platforms. We will be doing different promotions from time to time in each platform depends on the suitability based on our marketing team decision.
    Do wait for our call tomorrow.
    Thanks for supporting our products and hope to see you again.
    Best regards,
    Xndo Team

    Question : [Re] Inquiry related cancel and refund from agn****

    Then, there is no value to purchase from your shop anymore since you claim that you will run the promotion differently from the shop for online. Please contact me on this matter asap. It is very confusing to purchase from your side due to the different in shop and online promotion.

    Answer : [Re] Inquiry related cancel and refund from agn****

    Dear customer,
    For your information, the prices are different for both promotion too. You might want to refer back to the price before you do the comparison so you can choose the best buy in both platforms.
    We will call up to you to explain to you.
    Cheers,
    Xndo Team

    Question : [Re] Inquiry related cancel and refund from agn****

    Hi, I can top up for the different.I paid S$49.50 for 5pc. Your promotion is 5+2 = S$59.90.

    Answer : [Re] Inquiry related cancel and refund from agn****

    Dear customer,
    We have called up to you for the arrangement. Hopefully you will feel satisfied with our arrangement.
    See you soon!
    Cheers,
    Xndo Team

    Question : [Re] Inquiry related cancel and refund from agn****

    Thanks for the arrangement. I am considering to purchase another products of your the appetite suppresser. I will visit your shop for some advise but also view the shop's promotion and online promotion to see where to buy. Thanks.

    Answer : [Re] Inquiry related cancel and refund from agn****

    Dear customer,
    Thanks for your support! Do visit our shops as our experienced advisor will be able to help you better!
    Cheers,
    Xndo Team

    Question : [Re] Inquiry related cancel and refund from agn****

    Order Summary (Date : Aug 13, 2017 / Cart no. : 112560630. Dear Sally, Sorry, I cannot visit Parkway Parade today. I placed order for your other products. Can you ship the free Xndo Protein Chocolate Shake (3pc in a pack) to me in this order? Thanks for your kind service.

    Answer : [Re] Inquiry related cancel and refund from agn****

    Dear customer,
    We can arrange for you however it might take some times as we need to do some procedure to proceed so.
    If you are fine we will proceed with it.
    Cheers,
    Xndo Team

    Question : [Re] Inquiry related cancel and refund from agn****

    Hi, Please advise when can your side send to me? Can you ship the free Xndo Protein Chocolate Shake (3pc in a pack) to me in this order Cart no. : 112560630?

    Answer : [Re] Inquiry related cancel and refund from agn****

    Dear Customer,
    We have arranged with the packing of 1 box free Chocolate protein shake together with your order.
    Do let us know more so we can help you better.
    Cheers,
    Xndo Team

  • Question : Inquiry for the item from Ail****Aug 08, 2017

    This is protein shake suitable for pregnant woman?

    Answer : [Re] Inquiry for the item from Ail****

    Dear Customer,
    Thanks for your interest in our products.
    For your information, pregnant or breastfeeding women might experience different hormonal or physiological changes. It is always recommended to consult your doctor before taking any nutritional products.
    Best regards,
    Xndo Team

  • Question : Inquiry for the item from flo****Aug 06, 2017

    Hi seller, I'm trying to slim down. Is it drink one sachet per day will do?

    Answer : [Re] Inquiry for the item from flo****

    Dear Customer,

    Thanks for your interest. Drinking 1 sachet per day will provide you with substantial amount of protein which will help you to build more lean muscle and with more lean muscle, it will boost your metabolism so you can burn more calories.
    Besides, our protein shakes also contain NO ADDED SUGAR, were its; calories is very low.
    Boosting metabolism & cutting down calories will definitely help in slimming down.
    For your information, slimming down is a whole process where it involve every part of your body. The best way is to cut down calories (mainly sugar & carbs as it will turn into body fat store) and boost metabolism so you will be able to burn the existing fat store in your body.

    Cheers,
    Xndo Team

  • Question : Inquiry for the item from sha****Aug 03, 2017

    It's 7 boxes right? Why only 6 options?

    Answer : [Re] Inquiry for the item from sha****

    Dear Customer,

    Thanks for your interest. Yes totally you will get 7 boxes for this purchase. You can choose the flavour for 1st - 5th box. However for the free gift, 2 boxes will be the same flavour.

    Cheers,
    Xndo Team

+View all Notice, FAQ, Q&A >>
[$50 ONLY] Bundle of 10 Tomato Vegetables Soup
[$50 ONLY] Bundle of 10 Tomato Vegetables Soup
Item Q&A
  • Question : Mushroom soupSep 08, 2017

    Hi seller, when is the mushroom soup coming in? Have been out of stock for a long time.

    Answer : [Re] Mushroom soup

    Dear customer,
    Thank you for your interest.
    Truly sorry to inform that currently we do not have an exact date on when our mushroom soup will be coming in as we are still waiting answer from production side as well
    Do stay tune with us!
    Cheers,
    Xndo Team

  • Question : Mushroom soupJul 12, 2017

    Hi seller, when will you have stock for mushroom soup?

    Answer : [Re] Mushroom soup

    Dear Customer,

    Thank you for your interest.

    We are still in the midst of restocking the item.

    Cheers,
    Xndo Team

[5+2] Burn Fat Coffee
[5+2] Burn Fat Coffee
Item Q&A
  • Question : When send out?Sep 04, 2017

    Hi kindly advise thanks

    Answer : [Re] When send out?

    Dear customer,
    Thanks for your purchase.
    Please take note that it takes normally 3-5 working days for us to process your order, and for Qxpress to delivery it to you.
    Cheers,
    Xndo Team

    Question : [Re] When send out?

    Hi can you send out asap want to receive by this week now status still on requested

    Answer : [Re] When send out?

    Kindly send out by today

    Question : [Re] When send out?

    Already 3 days le if not i cancel my order

    Answer : [Re] When send out?

    Dear customer,
    Thanks for your purchase.
    For your information, your parcel is already with Qoo10 side - Qxpress. We believe they will delivery to you within this week.
    It normally takes around 3-5 working days for us to process your order, and for Qxpress to deliver to you.
    Do let us know again if you never receive within this week.
    We saw your tracking number is generated. You may track your parcel from the tracking number.
    Cheers,
    Xndo Team

    Question : [Re] When send out?

    There is no tracking no generated can u provide?

    Answer : [Re] When send out?

    There is no tracking no generated can u provide?

    Question : [Re] When send out?

    Dear customer,
    This is your tracking number. We copied it from our database. It is generated by Qxpress side.
    Your parcel already with them.
    SGP115235579
    Cheers,
    Xndo Team

  • Question : Inquiry for the item from pin****Sep 02, 2017

    How many sacket in a box?

    Answer : [Re] Inquiry for the item from pin****

    Dear customer,
    Thanks for your interest.
    For your information, there are 5 sachets per box for our Coffee.
    Cheers,
    Xndo Team

  • Question : Inquiry for the item from jas****Sep 01, 2017

    Any limits of taking this product. E.g. 3-5 times.
    Before meals?

    Answer : [Re] Inquiry for the item from jas****

    Dear customer,
    Thanks for your interest.
    There is no limit on this product. You may take it as your normal coffee beverages at anytime of the day, as long as your body is good with coffee.
    Most of our customer take 3-4 times/day. They are fine with it.
    Cheers,
    Xndo Team

  • Question : Inquiry for the item from egn****Aug 29, 2017

    Is this safe to drink without any side effect? Pls let me know the expiry date of caramel and White coffee.

    Answer : [Re] Inquiry for the item from egn****

    Dear Customer,
    Thanks for your purchase.
    For your information, if you are not allergic to caffeine, there is not side effect of drinking our coffee, as long as you drink it within your comfortable amount.
    For our Caramel and White Coffee, both are having Best-Before-Date of 2019.
    Do let us know more so we can help you better!
    Cheers,
    Xndo Team

    Question : [Re] Inquiry for the item from egn****

    Aiya... Missed the $30 for 7 packs offer.. Will wait for next

    Answer : [Re] Inquiry for the item from egn****

    Dear customer,
    Sure! Stay tune with us on more upcoming promotions!
    Cheers,
    Xndo Team

  • Question : Inquiry for the item from bes****Aug 19, 2017

    Hi xndo,

    Do I take it before or after food? Thanks.

    Answer : [Re] Inquiry for the item from bes****

    Dear customer,
    Thanks for your interest in our coffee.
    For your information, you can take our coffee anytime, either before, during or even after your meal.
    Do let us know more so we can help you better!
    Best regards,
    Xndo Team

+View all Notice, FAQ, Q&A >>
60 Days Slimming Detox Enzyme Drink
60 Days Slimming Detox Enzyme Drink
Item Q&A
  • Question : Inquiry for the item from ong****Sep 05, 2017

    Hi..dont have Tangerine flavour ?

    Answer : [Re] Inquiry for the item from ong****

    Dear customer,
    Thanks for your interest.
    Truly sorry as we are running out of Tangerine.
    We do not have an exact time on when our next batch will be arriving yet. Do stay tune with us. You might want to consider to choose other flavour at this moment as it might take some time for us to restock Tangerine.
    Cheers,
    Xndo Team

  • Question : Inquiry for the item from lee****Aug 25, 2017

    Can this be taken during period?

    Answer : [Re] Inquiry for the item from lee****

    Dear customer,
    For your information, our carbo blocker drink do not have any contraindication with period. You can take it as long as you feel comfortable with it during period.
    Cheers,
    Xndo Team

  • Question : PacketsAug 16, 2017

    Is it $120 for 39 packets of detox drink?

    Answer : [Re] Packets

    Dear customer,
    Thanks for your interest.
    Yes for this package, you will get 39 sachets (30 sachets + 3x3 sachets).
    Cheers,
    Xndo Team

  • Question : Inquiry from tif****Aug 11, 2017

    Hi may i know Picture show is 30days + free 3 boxes or it's 3 sachel!

    Answer : [Re] Inquiry from tif****

    Dear Customer,

    Thanks for your interest.
    For your information, for this package, you will get 1 Box 30Days Detox Drink + 3 Boxes of Mini Detox Drink (3 sachets/box).

    Cheers,
    Xndo Team

  • Question : Inquiry for the item from swo****Aug 06, 2017

    I would like to check with you the expiry date for orange enyzme.

    Answer : [Re] Inquiry for the item from swo****

    Dear customer,

    Thanks for your interest in our products.
    For your information, for the current batch of 30 Days Orange Detox Enzyme Drink, it's Best-Before-Date is 15 May 2019.
    Happy shopping with us!
    Cheers,
    Xndo Team

Viscerin - Burns Visceral Fat
Viscerin - Burns Visceral Fat
Item Q&A
  • Question : Inquiry for the item from cor****Sep 02, 2017

    how many per box?

    Answer : [Re] Inquiry for the item from cor****

    Dear customer,
    Thanks for your interest.
    For your information, there are 5 bottles per box for our Viscerin.
    Cheers,
    Xndo Team

  • Question : Inquiry for the item from eus****Aug 29, 2017

  • Question : Inquiry for the item from lea****Aug 17, 2017

    How many must i drink to see results?

    Answer : [Re] Inquiry for the item from lea****

    Dear customer,
    Thanks for your interest.
    For the best result, we recommend 2 bottles/day (day and night) at empty stomach, for at least 1 month.
    Please take note that results vary between individuals and is depending on one's health condition and lifestyle practices.
    Do let us know more so we can serve you better!
    Cheers,
    Xndo Team

[$150 ONLY] Bundle of 15 Xndo Protein Shake + Free Le Muscle
[$150 ONLY] Bundle of 15 Xndo Protein Shake + Free Le Muscle
Item Q&A
  • Question : Inquiry for the item from izz****Sep 01, 2017

    Hello,
    This protein shake is 45% whey protein.
    What is the other 55%? Is is all MCT? Or some carbohydrate?

    Answer : [Re] Inquiry for the item from izz****

    Dear customer,
    Thanks for your purchase.
    Thanks for your questions. For your information, our protein shakes are made up of series of ingredients as written on the box label. We are sure that you have already received your protein shakes. you can always refer on the ingredients list at the box.
    In 1 sachet, if will provide you with 45% protein, while the other 55% will be the rest of the ingredients listed on the list.
    Do let us know more so we can help you better!
    Cheers,
    Xndo Team

  • Question : Inquiry for the item from luv****Jul 27, 2017

    1 box only 1 serving for 1 time consumption?

    Answer : [Re] Inquiry for the item from luv****

    Dear Customer,

    Thank you for your interest.

    Every box consists of 3 sachets. Which is 3 servings.

    Cheers,
    Xndo Team

  • Question : Inquiry for the item from yia****Jul 22, 2017

    When is the expiry date for the shakes and block and burn?

    Answer : [Re] Inquiry for the item from yia****

    Dear Customer,

    Thank you for your interest.

    Our product shelf life is usually around one year.

    Cheers,
    Xndo Team

[1+1 Deal] - Platinum2 Tablet - Double Blocking Carbs
[1+1 Deal] - Platinum2 Tablet - Double Blocking Carbs
Item Q&A
  • Question : Inquiry for the item from ang****Aug 26, 2017

  • Question : Inquiry for the item from Mei****Aug 22, 2017

    Is there a difference between the green and white box as to the original purple box?

    Why are the boxes different?

    Answer : [Re] Inquiry for the item from Mei****

    Dear customer,
    Thanks for your interest.
    For your information, they are the same products. It is just we are using different products for different platform.
    Cheers,
    Xndo Team

  • Question : Inquiry for the item from icy****Aug 10, 2017

    Whats the expiry date?

    Answer : [Re] Inquiry for the item from icy****

    Dear customer,
    Thanks for your interest in our products.
    For your information, we products move by batches, we will always give out the latest batches we have and the best-before-date will always be more than 1 year.
    Do let us know more so we can help you better.
    Best regards,
    Xndo Team

  • Question : Inquiry for the item from sml****Jul 27, 2017

    Meaning plantinum2 and Xfat are considered 2 products and can only consume up to 6 tablets each product(total 12 tablets)each day, right?For fruits tea can consume up to how many packet each day?

    Answer : [Re] Inquiry for the item from sml****

    Dear Customer,

    Yes, 6 platinum and 6 xfat.

    For the fruit tea, it's up to your preference. We recommend around 2 packets a day.

  • Question : Inquiry for the item from sml****Jul 27, 2017

    Platinum2 and Xfat to be taken 2each together before lunch and dinner, if taking more meal ( e.g. Supper) do we need to take anymore tablets. Each day cannot take more than how many tablets?

    Answer : [Re] Inquiry for the item from sml****

    Dear Customer,

    Thank you for your interest.

    It will depends on what are you having for supper.

    It will be good if you consume no more than 6 tablets for one product.

    Cheers,
    Xndo Team

+View all Notice, FAQ, Q&A >>
Xndo Zero Noodles Chicken Mee Goreng
Xndo Zero Noodles Chicken Mee Goreng
Item Q&A
  • Question : Inquiry for the item from lyn****Aug 26, 2017

    Hi

    When will this have stock?

    Regards
    Lynn

    Answer : [Re] Inquiry for the item from lyn****

    Dear customer,
    Thanks for your interest.
    It is expected early September however we couldn't promise as logistic part is unpredictable.
    Probably you can check back again after first week of September.
    Do let us know more se we can help you better!
    Cheers,
    Xndo Team

  • Question : Inquiry for the item from nor****Aug 03, 2017

  • Question : Inquiry for the item from lyn****Aug 02, 2017

    Hi

    When will stock come in?
    Regards
    Lynn

    Answer : [Re] Inquiry for the item from lyn****

    Dear Customer,

    Thank for your interest. For the promotion that you mentioned, currently we have already restocked for Zero Noodle Chicken Mee Goreng.

    Happy shopping.

    Cheers,
    Xndo Team

  • Question : Inquiry for the item from los****Jul 02, 2017

    Hi Seller, will there be any restock again soon? Thank you!

    Answer : [Re] Inquiry for the item from los****

    Dear Customer,

    Thank you for your interest and support.

    We are still in the midst of restocking the item.

    It will most likely to be in stock in this month. So stay tune!


    Cheers,
    Xndo Team

  • Question : Quantity?May 20, 2017

    Hi Seller,

    Good evening.

    Sorry to ask, what did your advertisement
    meant by "9 meals"?

    Does it mean by 9 packets of Noodles for
    9 servings?

    How many grams is 1 packet of Noodle?

    Are they all Glass or Yellow Noodles?
    Your picture showed both type.

    Is there Chicken meat inside the packet?

    Thank you.

    Answer : [Re] Quantity?

    Dear Customer,

    Thank you for your interest in our products.

    Yes 9 servings, there are 3 sachets in 1 zero chicken mee goreng. So 3 zero chicken mee goreng, total will be 9 servings.

    They are neither Glass or Yellow noodles. Zero Noodles are noodles made of konjac root, which have zero carbs, low gi and gr. It has high fibre content as well.

    There is no chicken meat in the packet.

    Cheers,
    Xndo Team

+View all Notice, FAQ, Q&A >>
[5+2 Promo] Burn Fat Tea
[5+2 Promo] Burn Fat Tea
Item Q&A
  • Question : Inquiry for the item from sap****Aug 25, 2017

  • Question : Inquiry for the item from qiu****Aug 12, 2017

    5 get 2 free means I get 7boxes in total?

    Answer : [Re] Inquiry for the item from qiu****

    Dear customer,
    Thanks for your interest.
    Yes you will get 7 in total for this package.
    Cheers,
    Xndo Team

    Question : [Re] Inquiry for the item from qiu****

    Thanks :)

    Answer : [Re] Inquiry for the item from qiu****

    You are most welcome!!
    Cheers,
    Xndo Team

    Question : [Re] Inquiry for the item from qiu****

    Why is the shipping request taking so long?

    Answer : [Re] Inquiry for the item from qiu****

    Dear customer,
    Thanks or your purchase.
    Please take note that the shipping will take around 3-5 working days. Your purchase is on 12 August, at 8:23pm. Thus we will only process your order on 13th. Your parcels was picked up by Qxpress and already in their dispatch centre. We believe Qxpress shall deliver your parcel to you either by today or tomorrow.
    Do let us know more so we can help you better!
    Cheers,
    Xndo Team

    Question : [Re] Inquiry for the item from qiu****

    Hey. Are you sure your items are authentic? Why is it different from the store in SG?

    Answer : [Re] Inquiry for the item from qiu****

    Hey. Are you sure your items are authentic? Why is it different from the store in SG?

    Question : [Re] Inquiry for the item from qiu****

    Dear customer,
    Thanks for your purchase. Do not worry as product bought through Qoo10 is genuine Xndo products delivered from Xndo by Qoo10.
    We noticed your inquiry in our email as well and we have replied to your email.

    Best regards,
    Xndo Team

  • Question : Inquiry for the item from hue****Aug 10, 2017

    May I know the expired date for this product?

    Answer : [Re] Inquiry for the item from hue****

    Dear customer,
    Thanks for your interest in our products.
    For your information, we products move by batches, we will always give out the latest batches we have and the best-before-date will always be more than 1 year.
    Do let us know more so we can help you better.
    Best regards,
    Xndo Team

  • Question : Inquiry for the item from hue****Aug 10, 2017

    May I know the expired date for this product?

    Answer : [Re] Inquiry for the item from hue****

    Dear customer,
    Thanks for your interest in our products.
    For your information, we products move by batches, we will always give out the latest batches we have and the best-before-date will always be more than 1 year.
    Do let us know more so we can help you better.
    Best regards,
    Xndo Team

  • Question : Inquiry for the item from hue****Aug 10, 2017

    Hi May I know when is the expired date for this product ?

    Answer : [Re] Inquiry for the item from hue****

    Dear customer,
    Thanks for your interest in our products.
    For your information, we products move by batches, we will always give out the latest batches we have and the best-before-date will always be more than 1 year.
    Do let us know more so we can help you better.
    Best regards,
    Xndo Team

+View all Notice, FAQ, Q&A >>