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SG seller 10inch/7inch CHIC SMART iGoboard S1 self balancing electric scooter Segway Hoverboard
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SG seller 10inch/7inch CHIC SMART iGoboard S1 self balancing electric scooter Segway Hoverboard


Customer who recommended this item
81
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
How do I file for exchange/replacement/refund? Seller Apr 21, 2016
more
Manufacturer/
Place of origin
Passion Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Singapore Local Warranty! Better than Bike Bicycle folding

Select Item

BOOKMARK 1 2 3 4 5 6 7

Photo Review (35)

Show My List

Customer Review (93)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 25, 2016 nor***
Not Recommend Dec 19, 2016 May***
Highly Recommend Dec 17, 2016 jea***
Netural Dec 16, 2016 Sha***
Netural Dec 11, 2016 Ecc***
Highly Recommend Dec 08, 2016 lio***
Recommend Dec 03, 2016 jay***
Highly Recommend Nov 22, 2016 Sha***
Highly Recommend Sep 22, 2016 ars***
Highly Recommend Aug 30, 2016 jas***

Item Q&A(13)

Status
Question & Answer
  • Notice

    How do I file for exchange/replacement/refund?

    >Any return of exchange of items will be applicable within 7 days upon receiving of the item

    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end

    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Original packaging have to be kept for warranty
    >Shipping fee will be incurred from seller end

    Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
    >Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    >Provide picture of the item to seller end
    >Shipping fee will be incurred from buyer's end
    Passion Living
  • FAQ

    [Q]: How to track Qxpress delivery? / [Q]: Qxpress Shipping History/ Delivery Status showed that my items were delivered to me. But, i have NOT received from Qxpress. What shall i do?

    [Q]: How to track Qxpress delivery?

    [A]: My Qoo10 -> under "Shipping Information", -> row "Delivery Company", click "Tracking"


    [Q]: Qxpress Shipping History/ Delivery Status showed that my items were delivered to me. But, i have NOT received from Qxpress. What shall i do?

    [A]: Please email: SUBJECT: quote your "Qoo10 orders reference" & "Qxpress courier reference" TO: info@qxpress.sg; CC: delivery@qoo10.sg, qoo10@passiongadgets.com

    Passion Living
  • FAQ

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'

    We will assess the claim issue with the provided picture and inform on the progress.

    Passion Living
  • FAQ

    Do I need to print out the E Ticket for collection?

    We strongly recommend customer to print out the E-Ticket to easy facilitate self collection. If you are not able to print, please save the screen shot with Barcode and order number. Thank you!
    Passion Living
  • FAQ

    Warranty Claim?

    Dear Customer, We value our customers to provide them the best service, quality products and great price. If any product purchased is not able to perform or function as per requirement and has malfunctioning issues and if it is under warranty, you are entitled to claim warranty. Customers are REQUIRED to keep the original whole packaging and visit our service centre for technician to diagnose before exchange or replacement.
    Passion Living
  • Answered
    Question
    Jan******* 2016-10-17
    Answer
    Dear customer,

    may i know which colour are you looking for?
    Passion Living 2016-10-18
  • Answered
    Question
    ree******* 2016-07-12
    Answer
    Dear customer,

    Yes they are samsung brand.

    Jav
    Passion Living 2016-07-12
  • Answered
    Question
    wen******* 2016-06-07
    Answer
    Dear customer,

    The next shipment will arrive in 2-3 weeks time

    Cheers,
    Angel
    Passion Living 2016-06-08
  • Answered
    Question
    cel******* 2016-05-29
    Answer
    Dear customer,

    Sorry remote control not included.

    Cheers,
    Angel
    Passion Living 2016-05-30
  • Answered
    Question
    yus******* 2016-04-03
    Answer
    Dear customer
    please contact qoo10 for payment methods.
    Best regards
    J
    Passion Living 2016-04-04
  • Answered
    Question
    for******* 2016-03-29
    Answer
    Dear customer,

    both you'll have to purchase it seperately.

    Cheers,
    Angel
    Passion Living 2016-03-29
    Question
    How much are the remote and bag separately? Your ad doesnt specify
    Answer
    Dear customer

    Sorry. We have verified with the scooter department that this batch doesn't have the remote system. For the bag we will update the listing. If it's not updated you may purchase it at www.passiongadgets.com.

    Cheers
    S
  • Answered
    Question
    jte******* 2015-09-27
    Answer
    Dear Customer,

    we will only restock igoboard mode. smart 7 inch no more restock

    Cheers
    HT
    Passion Living 2015-09-27
  • Answered
    Question
    blu******* 2015-09-18
    Answer
    Dear Customer,

    It has LED lights at the back and will only be on when there's weight on the board.
    Weight: 13.5kg
    Hope this answers your queries.

    Cheers,
    JT
    Passion Living 2015-09-19
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Address
LEONG HUAT BUILDING 6 HARPER ROAD #05-08
Available during
Mon - Fri: 10am - 6.30pm Sat - Sun: 10am - 6pm Closed on Public Holiday
Policy & Notice
How to Return/Exchange