JAPAN BRAND X OBDESIGN X BAG ★ PANTS ★ JACKETS ★ DRESS ★ TOPS ★  SKIRTS ★S-XXXL SIZE ★ PLUS SIZE
18 items sold
7.4

OB DesignJAPAN BRAND X OBDESIGN X BAG ★ PANTS ★ JACKETS ★ DRESS ★ TOPS ★ SKIRTS ★S-XXXL SIZE ★ PLUS SIZE


Customer who recommended this item
57
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 100%/100%

Notice

Subject Register Date
Return & Exchange Policy Seller Apr 29, 2016
Non-receipt Claim issue (Did not receive the item) Seller Apr 29, 2016
How to submit return or exchange from the buyer's end? Seller Apr 29, 2016
Manufacturer/
Place of origin
China Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Polyester
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description ICE DESIGN AUSTRALIAN FASHION BRAND LADIES WOMEN TOP SHIRT PANTS BOMBER CASUAL JACKET PREMIUM PARTY COCKTAIL DRESS
BOOKMARK 1 2 3 4 5 6 7

Photo Review (24)

Show My List

Customer Review (49)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 14, 2019 nan*** (SG SG)
Highly Recommend Apr 10, 2019 val*** (SG SG)
Highly Recommend Mar 28, 2019 wei*** (SG SG)
Netural Mar 28, 2019 tou*** (SG SG)
Highly Recommend Mar 27, 2019 Sop*** (SG SG)
Highly Recommend Mar 26, 2019 pun*** (SG SG)
Netural Mar 26, 2019 pat*** (SG SG)
Not Recommend Mar 25, 2019 Ter*** (SG SG)
Highly Recommend Mar 22, 2019 fui*** (SG SG)
Highly Recommend Mar 18, 2019 gin*** (SG SG)

Item Q&A(10)

Status
Question & Answer
  • Notice

    Return & Exchange Policy

    Submission of claims
    -Any return or exchange of items will be applicable within 7 days upon receiving of the item.

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package and picture of orders with delivery information
    -Shipping fee will be incurred from seller end.

    Defective item issue
    -Provide picture of the defective area of the received item.
    -Replacement will be of same item, unless out of stock.
    -Shipping fee will be incurred from seller end.

    Any change of mind from buyer's end
    -Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
    -*No return and exchange for certain item(s) such as undergarment due to hygiene issue
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
    OB Design
  • Notice

    Non-receipt Claim issue (Did not receive the item)

    -If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

    -We will check over the matter from our end.

    -Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    OB Design
  • Notice

    How to submit return or exchange from the buyer's end?


    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

    -We will assess the claim issue with the provided picture and inform on the progress.
    OB Design
  • Answered
    Question
    sab******* 2019-03-04
    Answer
    Hi,

    Thanks for your message
    We're sorry to inform you we're not sure for the accurate restock date for this clothing

    Thank you
    OBDesign.sg

    OB Design 2019-03-04
  • Answered
    Question
    reg******* 2019-03-03
    Answer
    Hi,

    Thanks for your message
    Only the size F is available in item 4 and 5

    Thank you
    OBDesign.sg
    OB Design 2019-03-04
    Question
    Hi, size F for item 4 is Small size?
    Answer
    Hi,

    Thanks for your message
    Yes, size F is size S

    Thank you
    OBDesign.sg
  • Answered
    Question
    est******* 2018-02-05
    Question
    Per drop downlist, it's free size and item # is 25 instead of variable sizes and # 24.
    Answer
    Hi,

    Thanks for your message
    We have already edit the listing, we're unable deliver this clothing to customer before CNY

    Thank you
    OBDesign.sg
    OB Design 2018-02-06
    Question
    Hi Seller.

    Thanks for your reply. However, the picture shows one colour available and in three different sizes but your drop downlist showed there are three types of colour but free size. Please clarify.
    Question
    Correction - 4 different size n one colour only as per picture.
    Question
    But drop downlist - three different colours n one size - free size only. Please clarify.

    If order is placed this week, when can the delivery be made? After CNY? When is the estimated date that you can send the item(s) out after CNY?
    Answer
    Hi,

    Thanks for your message
    The option photo for customer choose is incorrect and Qoo10 don't let us to change the photo, we estimate you will receive the clothing by first week of March

    Thank you
    OBDesign.sg
    Question
    How do i placed order for this purple-pink sweater? How to indicate size n colour though there are 4 sizes and only one colour as per your picture?
    Answer
    Hi,

    Thanks for your message
    We have ammend the item number in the description

    Thank you
    OBDesign.sg
  • Answered
    Question
    yat******* 2017-12-11
    Answer
    Hi,

    Thanks for your message
    We estimate you will receive the clothing by today

    Thank you
    OBDesign.sg
    OB Design 2017-12-12
    Question
    I've yet to received my jacket. You said deliver by 12 Dec but now the 17 Dec, still not received.
    if its not available, please refund what I have paid.
    Question
    Again I've received email stating item delivered and there's delivery track info. When I checked, jacket is delivered to Subang, Malaysia. I ordered from Singapore and am living in Singapore. If its gonna take too long, pls refund me back,
    Answer
    Hi,

    Thanks for your message
    We will check with shipping company and update the status to you

    Thank you
    OBDesign.sg
    Question
    I still have not received my item. Please refund me for my jacket including delivery charges.
    Answer
    Hi,

    Thanks for your message
    The shipping company still investigate and we will update to you within this week

    Thank you
    OBDesign.sg
    Question
    Still waiting for my refund. I do not require the jacket already cause I am back from my holidays.
    Due to your delay in delivering, I have to purchase another from a more reliable source.
    Your last message stated that you will update me within the week from 27th Dec but still no update.
    So don't bother contacting your shipping company, I just want a refund for my jacket and delivery charges.
    Answer
    Hi,

    Thanks for your message
    The order is already cancelled

    Thank you
    OBDesign.sg
    Question
    So when are you refunding me back for item as well as delivery.
    Answer
    Hi,

    Thanks for your message
    Normally Qoo10 will take 10-14 days to refund to your credit card

    Thank you
    OBDesign.sg
  • Answered
    Question
    hon******* 2017-11-28
    Answer
    Hi,

    Thanks for your message
    We recommend you take size 10

    Thank you
    OBDesign.sg
    OB Design 2017-11-29
    Question
    Thanks for your reply
    Answer
    Hi,

    Thanks for your message
    If you have any questions about your order, please don't hesitate to contact us.

    Thanks

    Best Regard
    OBDesign.sg
  • Answered
    Question
    jul******* 2015-01-30
    Answer
    Hi,

    Thanks for your message.
    We found your blouseblack color XXL was defect, so we ship the pant to you first. Can you provide the bank detail to us, we will refund to you.

    We're apologize for the defect and thanks for your patient

    OBClub
    OB Design 2015-01-30
    Question
    Can you change to XL ? It's group 4 black blouse right?

    Rgds
    Answer
    Hi,

    Thanks for your message.
    We have stock for black color, XL.
    Our products are directly shipped out from Taiwan, so please allow 7-10 business days for delivery to Singapore.

    If you have any questions about your order, please don't hesitate to contact us.

    Thanks

    Best Regard
    OBClub
  • Answered
    Question
    ste******* 2015-01-04
    Answer
    Hi,

    Thanks for your message.
    We suggest you take L size for this clothing.

    Thank you

    OBClub
    OB Design 2015-01-05
  • Answered
    Question
    lly******* 2015-01-01
    Answer
    Hi,

    Thanks for your message.
    Currently we won't restock this item at the moment, can you choose XL or other color?

    Thank you
    OBClub
    OB Design 2015-01-01
    Question
    Hi, XL also no royal blue. Thanks.
    Answer
    Hi,

    Thanks for your message.
    May I know which group of item that you prefer? I can help you to check the stock again.

    Thank you
    OBClub
    Question
    Hi, I am looking at Group 13 - Royal Blue XXL. Thanks.
    Answer
    Hi,

    Thanks for your message.
    This clothing for Royal blue-XXL is out of stock and won't restock in the moment. Can you choose light orange or beige color?

    Thank you
    OBClub
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Address
Nangang 3rd Rd., Nantou City, Nantou County No.27

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Policy & Notice
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