JAPAN BRAND X OBDESIGN X BAG ★ PANTS ★ JACKETS ★ DRESS ★ TOPS ★  SKIRTS ★S-XXXL SIZE ★ PLUS SIZE
430 items sold
5.3

OB DesignJAPAN BRAND X OBDESIGN X BAG ★ PANTS ★ JACKETS ★ DRESS ★ TOPS ★ SKIRTS ★S-XXXL SIZE ★ PLUS SIZE


Customer who recommended this item
193
Customer Satisfaction Score
87%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Return & Exchange Policy Seller Apr 29, 2016
Non-receipt Claim issue (Did not receive the item) Seller Apr 29, 2016
How to submit return or exchange from the buyer's end? Seller Apr 29, 2016
Manufacturer/
Place of origin
China Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Polyester
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description ICE DESIGN AUSTRALIAN FASHION BRAND LADIES WOMEN TOP SHIRT PANTS BOMBER CASUAL JACKET PREMIUM PARTY COCKTAIL DRESS
BOOKMARK 1 2 3 4 5 6 7

Photo Review (91)

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Customer Review (156)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 17, 2019 Luc***
Netural Jan 17, 2019 yen***
Highly Recommend Jan 17, 2019 eun***
Netural Jan 17, 2019 sie***
Recommend Jan 15, 2019 shk***
Highly Recommend Jan 15, 2019 nin***
Recommend Jan 15, 2019 ang***
Recommend Jan 15, 2019 tri***
Highly Recommend Jan 15, 2019 dap***
Highly Recommend Jan 14, 2019 cla***

Item Q&A(24)

Status
Question & Answer
  • Notice

    Return & Exchange Policy

    Submission of claims
    -Any return or exchange of items will be applicable within 7 days upon receiving of the item.

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package and picture of orders with delivery information
    -Shipping fee will be incurred from seller end.

    Defective item issue
    -Provide picture of the defective area of the received item.
    -Replacement will be of same item, unless out of stock.
    -Shipping fee will be incurred from seller end.

    Any change of mind from buyer's end
    -Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
    -*No return and exchange for certain item(s) such as undergarment due to hygiene issue
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
    OB Design
  • Notice

    Non-receipt Claim issue (Did not receive the item)

    -If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

    -We will check over the matter from our end.

    -Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    OB Design
  • Notice

    How to submit return or exchange from the buyer's end?


    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

    -We will assess the claim issue with the provided picture and inform on the progress.
    OB Design
  • Answered
    Question
    sab******* 2019-01-08
    Answer
    Hi,

    Thanks for your message
    We apologize for the delay, we face some delay in customs clearance for this batch of goods, we estimate you will receive the parcel within this week

    Thank you
    OBDesign.sg
    OB Design 2019-01-08
  • Answered
    Question
    air******* 2019-01-06
    Answer
    Hi,

    Thanks for your message
    The tracking for your order is 2300325201 - rzy express, we will request shipping company deliver your parcel asap

    Thank you
    OBDesign.sg
    OB Design 2019-01-07
    Question
    It's almost 3 weeks and I have yet to receive my order. Pls cancel.
    Answer
    Hi,

    Thanks for your message
    We apologize for the delay and the parcel already pass to driver

    Thank you
    OBDesign.sg
  • Answered
    Question
    dus******* 2019-01-06
    Answer
    Hi,

    Thanks for your message
    Ww have check with packer and the clothing you receive is size L

    Thank you
    OBDesign.sg
    OB Design 2019-01-07
  • Answered
    Question
    tem******* 2018-12-30
    Question
    I have received items which are from Korea who were sent out much later than the date when you changed my order to delivery.
    Answer
    Hi,

    Thanks for your message
    The parcel is on the way from Taiwan, we estimate you will receive the parcel within this week and the tracking status will show today

    Thank you
    OBDesign.sg
    OB Design 2018-12-31
    Question
    The status is still untrackable today. Please advise on order status.
    Answer
    Hi,

    Thanks for your message
    The customs clearance has a bit slow, we will inform shipping company deliver your parcel asap once they get the parcel

    Thank you
    OBDesign.sg
    Question
    Seller, You do not understand is that your ASAP does not have a time line. It can meant 1 year later as well cos it is just an ASAP.
    Are you able to provide with a working tracking number?
    As from the tracking that you had provided for my order, you have not sent out the item.
    Answer
    Hi,

    Thanks for your message
    The tracking is correct and the status will show once parcel after customs clearance, the parcel already ship out from Taiwan. We will inform shipping company deliver you parcel asap once after clearance

    Thank you
    OBDesign.sg
  • Answered
    Question
    dea******* 2018-12-22
    Answer
    Hi,

    Thanks for your message
    We apologize to inform you we don't have other color for the clothing

    Thank you
    OBDesign.sg
    OB Design 2018-12-24
    Question
    Oic no problem, thanks
    Answer
    Hi,

    Thanks for your message
    If you have any questions, please don't hesitate to contact us.

    Thanks

    Best Regard
    OBDesign.sg
  • Answered
    Question
    joe******* 2018-12-21
    Answer
    Hi,

    Thanks for your message
    Yes, it's free size

    Thank you
    OBDesign.sg
    OB Design 2018-12-24
  • Answered
    Question
    suw******* 2018-12-19
    Question
    Actually I want to order floral printed one.. but select wrongly the Item 7 charcoal color.. Please assist to change before shipping out... Thanks you..
    Answer
    Hi,

    Thanks for your message
    We will exchange the clothing for you

    Thank you
    OBDesign.sg
    OB Design 2018-12-20
  • Answered
    Question
    RAI******* 2018-12-19
    Answer
    Hi,

    Thanks for your message
    The free bag is already finished

    Thank you
    OBDesign.sg
    OB Design 2018-12-20
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Address
2022 BUKIT BATOK STREET 23 #02-162

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Policy & Notice
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