L’Oreal Paris
L’Oreal Paris SG
1,901 Fellows
MINISHOP RATE 90%
★ Official LOREAL PARIS e-Store ★ Infallible 24H Liquid / Powder Foundation - Ultra long / Pigment /
20.9

LOREAL PARIS★ Official LOREAL PARIS e-Store ★ Infallible 24H Liquid / Powder Foundation - Ultra long / Pigment /

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Customer who recommended this item
1
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Notice

Subject Register Date
Return and exchange policy for defective, wrong, shortage. Seller Apr 19, 2016
Return and exchange policy - period & process Seller Apr 19, 2016
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
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Customer Review (1)

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Rating Feedback Date Written by
Recommend Feb 25, 2017 cla***

Item Q&A(1)

Status
Question & Answer
  • Notice

    Return and exchange policy for defective, wrong, shortage.

    What to do if any shortage of item or wrong item received?
    > Provide picture of the item contents within the parcel package.
    > Provide picture of the parcel package with the delivery information.
    > Shipping fee will be incurred from seller end.

    What to do if defective item received?
    > Provide picture of the defective area of the received item.
    > Provide video of the non-functioning of the product. (For electronic products).
    > Shipping fee will be incurred from seller end.
    L’Oreal Paris
  • Notice

    Return and exchange policy - period & process

    What is the period of submission of claims?
    > Any return of exchange of items will be applicable within 7 days upon receiving of the item.

    If any change of mind from buyer's end?
    > We do not provide exchange/ return nor refund for change of mind.

    How to submit return or exchange?
    > Login into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'.
    > We will assess the claim issue with the provided picture and inform on the progress.
    L’Oreal Paris
  • Unanswered
    Question
    ben******* 2017-02-01
    Answer
    Hi, Kindly let us know what kind of product you are looking for with your skin type. In that case we shall be able to suggest better Thank you
    L’Oreal Paris 2017-02-02
    Question
    Hi, I am looking at the 24 hr liquid foundation
Ask Question
Policy & Notice
How to Return/Exchange