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*As Seen On TV* MicroTouch SOLO Rechargeable Trims Edges Razor Shaver*Cheapest in Qoo10*
10 items sold
12.90

*As Seen On TV* MicroTouch SOLO Rechargeable Trims Edges Razor Shaver*Cheapest in Qoo10*

  • Retail Price
    $29.90
    Q-Price
    $19.90
    Daily deal
    $12.90
  • Credit Card Benefit
    0% Interest Instalment Plan(max 24 months) Details
  • Shipping From
    Domestic
    Shipping RateDomestic
    Surcharge
    Shipping rate will be added according to Qty/Weight. Details
    Overseas Shipping
    United States -$25.82~ See more
  • Item Qty
    plus count minus count
  • Add to Cart [Buy] Wish List

Customer who recommended this item
104 (Based on 132 reviews)
Customer Satisfaction Score
85%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 70%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Notification to Buyers Qoo10 customer center 2015-05-13
Return Exchange Policy (2) Seller 2016-05-04
Return Exchange Policy (1) Seller 2016-05-04
more
Manufacturer/
Place of origin
Oversea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description MicroTouch Micro Touch SOLO Rechargeable Trims Edges Razor Shaver As Seen On TV
BOOKMARK 1 2 3 4 5 6 7

Customer Review (132)

Customer Review board
Rating Feedback Date Written by
Highly Recommend May 22, 2018 jov***
Highly Recommend May 21, 2018 kah***
Highly Recommend May 20, 2018 nem***
Highly Recommend May 19, 2018 jef***
Netural May 18, 2018 yis***
Highly Recommend May 15, 2018 pea***
Netural May 15, 2018 tkl***
Highly Recommend May 14, 2018 smv***
Not Recommend May 12, 2018 kae***
Highly Recommend May 12, 2018 cvn***

Item Q&A(27)

Status
Question & Answer
Date
Member
Notice
Qoo10 customer center

Dear Valued Buyers, We are sorry to hear if you have yet to receive your parcels even after a period of time from your purchase date. We would like to assist you over your frustration for the non-delivery of items issue. Please check for the following: [1. Check if the order address is correct. ] [2. Order(s) shipped through “Singpost normal mail”, but yet to receive the item after 7 days upon order(s) change to “On Delivery” status. ] [3. Order(s) shipped through “Qxpress”, but encounter either non-valid tracking or valid tracking information and still yet to receive the item. ] [4.Facing improper handling of your order from seller ] Should you face any of the above mentioned issues, please kindly send an email to [ help@qoo10.sg ] and we will gladly assist onto your case and help to process the refund.

Notice
Seller

Any change of mind from buyer's end
-Would like to change to other available products or does not want the item anymore
-Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
-Provide picture of the item to seller end
-Shipping fee will be incurred from buyer's end


How to submit return or exchange from the buyer's end?
-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
-We will assess the claim issue with the provided picture and inform on the progress

Notice
Seller

Submission of claims
-Any return of exchange of items will be applicable within 7 days upon receiving of the item


Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package
-Provide picture of the parcel package with the delivery information
-Shipping fee will be incurred from seller end


Defective item issue
-Provide picture of the defective area of the received item
-Shipping fee will be incurred from seller end

Notice
Seller

Delivery options
1) SingPost Normal Mail - Free Non-Registered Mail, no tracking number. Item is sent to your mailbox. Seller is NOT answerable for lost items if any, Customers Beware!
2) Courier Qxpress - Courier fee is charged. Tracking number is provided. Item is delivered to your doorstep.

Regarding Delivery by Qxpress (Monday - Friday)
You can track your QXPRESS parcel here - http://www.qxpress.asia/gmkt.inc/
Qxpress Tel. No.: +65-6434-8400
Qxpress Email: info@qxpress.sg
Please note that any delay by QXPRESS is beyond our control. We do not operate QXPRESS. Thanks!

Notice
Seller

All sales are Final. All items sold are Non-Refundable but Exchangeable with any items from the Shop of the same value or less. Items of higher value will require top-up by Bank Transfer. Please take note before purchasing. Thanks!

Notice
Seller


Dear Customers ,

1)Please check all items purchased from us upon receiving.

2)Items that are faulty upon receiving will be entitled to a 1:1 exchange.

3)Exchange must be requested using Customer Inquiry within 10 days from date of receipt.

4)Exchange items must be mailed to address stated at the back of our envelope.

5)Buyer will pay for all additional shipping costs.

6)Once exchange item is received by us , we will immediately inform buyer and ship the replacement .

7)Free Gifts from our promotion are not entitled to any Warranty.

FAQ
Seller

We will pack according to what customers has ordered in the system. Request to change size/color mentioned in the memo will be ignored. If customers has ordered the wrong size/wrong color, it is best to cancel the order and make a new order again. This will help us work more efficiently to serve you.

FAQ
Seller

Normal Mail is not traceable. When customers make a purchase and selected normal mail, we are not responsible for lost package and it also means that you cannot log non-receipt claim. http://tinyurl.com/njoc9kt (Singpost fined for delay delivery of 40,000 packages) please take note that there are a lot lost mail. http://www.straitstimes.com/breaking-news/singapore/story/singpost-fined-30000-losing-trolley-letters-20140402

FAQ
Seller

When you realize this mistake, please go to "MyQoo10" to cancel your order and make the purchase again as long as the order is still "on request" status (which means we have not ship out). The following policy is introduced by Qoo10 that sellers are : - not allowed to change shipping address of customers - are only allowed to ship exactly what is being ordered in the system. Please do not send emails to seller or "Ask seller a question" in order to cancel your order or make changes. We are legally not able to do so.

Answered
2018-05-13
sha*******
User

Been more than 1 month still didn receive my item tat I order from 12th April 2018,pls update again.

User

Hi, because previous you use normal postage for delivery, hence unable to track the parcel. Inorder to resend, $3.50 will be registered mail. tracking available. then we can resend to you again. thanks

User

How should I make the $3.50 payment?

User

Hi, posb saving 002-78235-9 thanks

Answered
2018-05-03
ser*******
User

i ordered on 12th April and now it’s already 3-4 weeks and i still didn’t receive my order?

User

Hi, this week you shld able to receive it. thanks

Answered
2018-05-02
siv*******
User

dear seller i am still never receiving the item please update me asap pls

User

Hi,

Thanks for your message.

In many cases normal mail can stretch up to 20 working days which is beyond our control.

Please wait until end of next week.

Thank you.

User

Thanks for ur update

User

cheers

Answered
2018-04-30
edi*******
User

I have not receive the item.

User

Hi,

Thanks for your message.

In many cases normal mail can stretch up to 20 working days which is beyond our control.

Please wait until end of next week.

Thank you.

Answered
2018-04-29
kev*******
User

Dear Sir/Madam,

Please refer to attached photo.

I have only used the shaver once, and when i tried using it again a second time i found that it was already spoilt.

Please replace a new one for me, or refund me; as I am actually quite satisfied with the product, but am a bit disappointed that it spoils so easily.

I look forward to hearing from you soon.

Thank you.

Regards,
Kevin Lee

User

Hi, we will resend a head to you ok? once the shippment arrive.

User

Thanks, but what do you mean by a head? Can you provide photo and instructions to change the head?

User

ok we will resend. thanks

User

How long will the replacement head take to arrive?

User

Hi, currently waiting for next shippment to arrive. ard next week. you prefer self collect at hougang?

User

I'm currently recuperating from cancer treatment at the moment, so I would appreciate if you can send it to me instead! Thanks...

User

ok noted. take care!

User

Thanks!

User

cheers

User

Hi, pls update regarding the delivery of your replacement item; it is already 15/05/18, and I still have yet to receive it! Kindly advise, thank you.

User

Hi, we had already mailed out. thanks

User

Noted with thanks, may I ask when was it mailed out?

User

hi, this coming wek you shld able to receive it. thanks

User

Noted, with thanks!

And by the way, it's the full set and not just the replacement head right? Because the entire device is spoiled, so no point if you just re-send the head only! ;-(

User

had mailed out. thanks

Answered
2018-04-28
lel*******
User

Dear seller,

I am writing to check the status of the above item ordered on the 7th April which I have yet to receive. It has been
three weeks now.

Kindly revert.

Thank you,
Ting Le Lee

User

Hi,

Thanks for your message.

In many cases normal mail can stretch up to 20 working days which is beyond our control.

Please wait until end of next week.

Thank you.

Answered
2018-04-27
mur*******
User

Order no.252319900
MicroTouch SOLO Rechargeable Trims Edges Razor Shaver

You said resend ,When I can receive the item???? Already more than 3 weeks , my order date 6 April 2018.

User

mailed

Answered
2018-04-27
cho*******
User

Hello Seller,

Just checking on my delivery as I have not received it yet.

Kindly advise soon.

Have a nice weekend too.

User

item on delivery

User

Hello Seller,
Noted & thank you for your prompt update.
Will update you when I receive it.
Have a nice day too.

User

cheers

User

Hello Seller,

Received my item on 30/04/18 as you have updated.

Will need my husband to use it before feedback.

Also need to check if we are able to purchase extra replacement blades as it would be wasteful to throw this item away if replacement is not possible.

Would appreciate your advise soon.

Have a Happy Labour Day Too.

User

great. yes possible. thanks

User

Hello Seller,

So how can I purchase the replacement
of blades?

Kindly advise too.

Have a nice day as well.

User

hi, once arrive will update us. thanks

User

Hello Seller,

Kindly advise when the stock arrives.

Have a good night too.

User

Hi, wil check with supplier, thanks

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