Aristine Little Closet
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Customer who recommended this item
9
Customer Satisfaction Score
77%
  • Product 70%/100%
  • Price 80%/100%
  • Delivery 80%/100%
  • Service 80%/100%
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Notice

Subject Register Date
Request for Exchange Seller Mar 03, 2018
Request for returns/refunds Seller Mar 03, 2018
Shipping Cost / Shipping info Seller Mar 03, 2018
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Manufacturer/
Place of origin
Asia Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Authentic★Ready stock Fast delivery★ Cute ★ Sweet ★ Premium
BOOKMARK 1 2 3 4 5 6 7

Photo Review (2)

Customer Review (9)

Customer Review board
Rating Feedback Date Written by
Recommend Jun 22, 2018 kma***
Recommend Mar 06, 2018 rus***
Highly Recommend Dec 15, 2017 Joc***
Highly Recommend Dec 14, 2017 kur***
Highly Recommend Dec 13, 2017 poh***
Highly Recommend Nov 11, 2017 jey***
Recommend Nov 04, 2017 nao***
Highly Recommend Feb 13, 2017 naz***
Highly Recommend Apr 12, 2013 ins***

Item Q&A(0)

Status
Question & Answer
  • Notice

    Request for Exchange

    We can accept exchange provided:
    1) The original item has not been used/washed, and price tag remain intact.
    2) Buyer is to contact us within 7 days of purchase.
    3) NO exchange for shapewear, underwear due to hygiene.
    4) Replacement must be of equivalent or higher value. Any difference in price top up buyer has to bear.
    5) Exchanges are strictly via mail only. Any Postage has to be borne by buyer. No face to face meet-up.
    6) Buyer has to ensure return of the original item. Seller do not provide any FOC collection.
    7) Do not post any P&C information such as address or contact number on FAQ as this is against Qoo10 rules.

    We don't accept the cases below:
    1) requests over 7days from receiving item
    2) Items are open/used/washed/damaged by buyer
    3) sending item without obtaining consent from seller.
    4) Buyer is rude or uses abusive language or post P&C info on FAQ
    Aristine Little Closet
  • Notice

    Request for returns/refunds

    We DO NOT accept any returns/refunds unless it is due to (1) wrong item sent; OR (2) defective item
    For such cases, buyer has to take a photo and sent to seller, and to post back item at buyer's own cost, upon seller's request for seller's verification. If it is damaged by buyer or abuse case, seller will not refund.

    We don't accept the cases below:
    1) requests over 7days from receiving item
    2) Items are open/used/washed/damaged by buyer
    3) sending item without obtaining consent from seller.
    4) Buyer is rude or uses abusive language
    5) Buyer provide wrong address
    6) Buyer choose wrong option (for such case, buyer has to opt for exchange)

    Please do not post any P&C info such as address or contact number on FAQ as it is against Qoo10 rules. Buyer has to bear the postage for posting back the item. NO refund will be made if item is not returned by post. No face to face meet up for refund.
    Aristine Little Closet
  • Notice

    Shipping Cost / Shipping info

    Sizes are based on original brand sizes. Do not assume USA clothing is bigger than local clothing. Some brands like Carter or baby swimwear can be small cutting as well. Do check the size measurements and recommended age.

    If we manage to gain savings through combined orders, we will refund to customers if the amount exceed $1.

    We have the right to send either via Qxpress or Smartpac. Both mode provides tracking and similar cost.
    Singpost also do not call customers before delivery. We do not bear any responsibility if Singpost choose not to call prior to delivery. For such requests, we will try to send by Qxpress.

    Aristine Little Closet
  • Notice

    NO Self collection / NO face to face exchange

    Please note that we have cease self collection since year 2013, due to overwhelming orders.

    We also DO NOT do face to face exchange.

    All returns / exchange are via mail.
    Aristine Little Closet
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Available during
MON~FRI : 9:00am ~ 6:00pm Facebook: https://www.facebook.com/AristineLittleCloset/

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Policy & Notice
How to Return/Exchange