HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic
HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic Join Fellow
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POWER MINISHOP RATE 90%
9.5

HomeBuddy[FREE Delivery!] 5-in-1 Hug gy BEAR/ KAKA/ PANDA Blanket ■ 2-in-1 PLUSH Bolster + Blanket ■ StocksSG

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Customer who recommended this item
81
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
[Q]: Estimated ship date, I did NOT get it! [Q]: Qx Tracking Seller Sep 30, 2016
[Q]: Order Returns Seller Sep 29, 2016
Any queries? Contact us Seller Sep 29, 2016
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Manufacturer/
Place of origin
Acev HomeBuddy Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(HomeBuddy@outlook.com)
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description [FREE Delivery!] 5-in-1 Hug gy BEAR/ KAKA/ PANDA Blanket ■ 2-in-1 PLUSH Bolster + Blanket ■_ READY Stocks SG_ / travel bolster/ fleece blanket/ horoscope blanket/ plush toy/ birthday gift/ christmas
BOOKMARK 1 2 3 4 5 6 7

Photo Review (17)

Customer Review (89)

Customer Review board
Rating Feedback Date Written by
Recommend Jan 06, 2018 joy***
Highly Recommend Dec 21, 2017 chi***
Highly Recommend Dec 10, 2017 kso***
Recommend May 20, 2017 wit***
Highly Recommend Apr 27, 2017 pea***
Recommend Mar 23, 2017 tar***
Highly Recommend Mar 17, 2017 Sha***
Recommend Jan 29, 2016 neo***
Recommend Dec 18, 2015 max***
Highly Recommend Jul 13, 2015 szu***

Item Q&A(29)

Status
Question & Answer
  • Notice

    [Q]: Estimated ship date, I did NOT get it! [Q]: Qx Tracking

    [Q]: You update "Estimated shipping date", BUT, I did NOT get it!
    [A]: "Estimated shipping date" (the term used by Qoo10) is "courier collect date", NOT the date you receive items.
    Courier needs 2 to 3 work day to fulfill task. Depends on location zones, we use courier (Qxpress Qoo10 courier, NinjaVan), and our in-house.
    On the day courier collect ordered items, Qoo10 will email you track ref.
    __________
    [Q]: How to track Qxpress delivery?
    [A]: -> under "Shipping Information", -> row "Delivery Company", click "Tracking"
    __________
    [Q]: Qxpress Shipping History/ Delivery Status shows my items were delivered to me. But, i have NOT received from Qxpress. What shall i do?
    [A]: Please email: SUBJECT: your "Qoo10 orders reference" & "Qxpress courier reference" TO: info@qxpress.sg; charlyn.cruz@qxpress.asia; CC: delivery@qoo10.sg; HomeBuddy@outlook.com
    We take any false delivery (if any) very seriously, please keep us in loop.
    __________
    HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic
  • Notice

    [Q]: Order Returns

    You can return the item (un-used, with full accessories, with full packaging) within 7 days after receipt.
    Please return via SingPost Registered (your cost) to:
    Acev Pacific Pte Ltd
    18, Mandai Estate, #02-06/07, Singapore 729910
    Help alert us the SingPost tracking reference.
    We will acknowledge the refund process after receiving returned parcel.
    _____
    Do note that only the item price will be refunded, NOT the shipping fees which was incurred when delivering you the item.
    _____
    We do not receive funds as soon as you make payment. Instead, the funds will only reach us 15 days after clients acknowledge receipt, or 30 days after we send out orders. As such, the funds (of cancelled transaction) are not kept by us.
    Refund is managed by Qoo10 to flow back via same payment mode, ie, when you pay via Visa, you will get the refund via Visa. Allow Qoo10, bank or credit card company some time for the process .
    _____
    HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic
  • Notice

    Any queries? Contact us

    Any queries?
    BEST: text: 90038800, or email: HomeBuddy@outlook.com, we have the records to follow up.
    Try NOT to leave your questions in Qoo10, as we may not check periodically.
    Cheers.
    __________

    www.HomeBuddy.us
    e : HomeBuddy@outlook.com

    Acev Pacific Pte Ltd
    e : info@Acev.us

    Add-Ons & Logistics since year 2000
    * HomeBuddy * Li-Ning * Adidas * Puma * iZ * Celly * Muvit * Plantronics * Isjoma * BluMagix *
    __________

    Thank you for choosing Acev * HomeBuddy.
    __________
    HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic
  • FAQ

    [Q1] How fast? [Q] How soon? [Q] Evening/ Next Work Day/ Specific Day/ Saturday delivery. [Please read BEFORE purchase]

    [Q]: How fast you send out?
    [A]: Courier collects by 3rd work day.
    [Orders received on] --> [Courier collect by]
    Mon --> Wed
    Wed --> Fri
    Fri --> Next Tue
    __________
    [Q]: How soon to reach buyers?
    [A]: Within 6 work days from orders date.
    Courier needs 2~3 work day to fulfill task.
    Courier may NOT call in advance.
    __________
    [Q]: I need the items delivered by specific date/ time slot, how? (as I work, as I away, as it is a gift...)
    [A]: You shall choose the relevant option under "Special delivery request" when purchasing.
    Though may not be able to fulfill 100% to the request time slot, due to different location zones. But, the delivery time will be close to your request.
    __________
    HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic
  • Unanswered
    Question
    chi******* 2017-12-20
  • Answered
    Question
    chi******* 2017-12-19
    Answer
    Hi,
    Our logis partner will collect every late afternoon.
    Thus, if your orders reach us before 5pm, they will be included in the pick-up the same day.
    They need about 3 work days to fulfill the task. Base on our experience, they will reach you in time
    Cheers
    HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic 2017-12-19
  • Unanswered
    Question
    mae******* 2016-11-30
  • Unanswered
    Question
    jia******* 2016-06-18
  • Answered
    Question
    nat******* 2016-03-21
    Answer
    Hi,
    Sure.
    Upon, self collect, delivery fee will be refunded in cash to you.
    HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic 2016-03-21
  • Answered
    Question
    max******* 2015-12-12
    Answer
    The material is coral fleece. Quality is good. But if for baby those who are teething is not recommended as we afraid they will bite it. However, it is a great for child 3+ years old and above.
    HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic 2015-12-14
  • Unanswered
    Question
    no_******* 2015-04-17
  • Answered
    Question
    coc******* 2014-12-20
    Answer
    Order cancelled and completed
    HomeBuddy ★ Acev ★ Li-Ning ★ Plantronic 2014-12-26
Ask Question
Address
MULTI-WIDE INDUSTRIAL BUILDING 18 MANDAI ESTATE #02-06
Available during
MON~FRI : 10:00am ~ 4:00pm SAT (alternate): 10:00am ~ 2:00pm SUN, public holidays: off

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Policy & Notice
How to Return/Exchange