Eight & Crate
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POWER MINISHOP RATE 90%
10.30

EIGHT & CRATE🇸🇬[Magic Spin Mop]🇸🇬 Spin Dry Mop Set/ Mop Accessories/ Spray-Mop


Customer who recommended this item
2937
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
2) Exchange flow: Register mail: (within 14 days) Seller Dec 14, 2017
1) Exchange flow by Qoo10 system (within 7 days) Seller Dec 14, 2017
Local Warranty (On specified items only) Seller Apr 08, 2016
more
Manufacturer/
Place of origin
SG Top Deals Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Magic 360 Rotating Spin Mop, Family Helper, Local Seller, Fast Delivery, gift, top deals, spin cleaner, mop head
BOOKMARK 1 2 3 4 5 6 7

Photo Review (1,061)

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Customer Review (2,985)

Customer Review board
Rating Feedback Date Written by
Highly Recommend May 25, 2019 yin*** (SG SG)
Recommend May 25, 2019 jyo*** (SG SG)
Recommend May 24, 2019 yle*** (SG SG)
Highly Recommend May 24, 2019 sti*** (SG SG)
Highly Recommend May 23, 2019 Pig*** (SG SG)
Highly Recommend May 20, 2019 clo*** (SG SG)
Highly Recommend May 18, 2019 edn*** (SG SG)
Highly Recommend May 18, 2019 ism*** (SG SG)
Highly Recommend May 16, 2019 jul*** (SG SG)
Highly Recommend May 15, 2019 sam*** (SG SG)

Item Q&A(344)

Status
Question & Answer
  • Notice

    2) Exchange flow: Register mail: (within 14 days)


    2) By Register mail: within 14 days after being delivered
    Exchange request from QPost,
    Wait for our acceptance of your exchange request (response will be within 24 hrs upon received request from QPost)
    Fill in exchange form and send item by Register mail (with tracking no.)
    Once we have received, will verify condition of return item, and approve for exchange
    Contact Customer for requested item/availability and inform for postage top up
    Item will be post out within 1-3 working days after potage payment made
    Eight & Crate
  • Notice

    1) Exchange flow by Qoo10 system (within 7 days)

    Exchange Flow & options:

    1) By Qoo10 system request : within 7 days after being delivered.
    (system will request for tracking no. on the return item)
    Click: Help >  FAQ >  Cancel/Refund
    Return/Exchange by system : 

    Eight & Crate
  • Notice

    Local Warranty (On specified items only)

    We provide specific warranty duration of choice by buyer during the purchase. Warranty is covered Locally (SINGAPORE) limited to manufacturer’s defects limited to Motors, Battery and LCD screen (specific Model) only. The period is from the date of Received, It does not cover normal wear and tear,misuse, unauthorized disassembling including attempt to unscrew any parts of the product.

    You must keep your sales receipt or the Qoo10 order number. This is your proof of purchase and you will need to show this if you need to warranty claim for your product.

    If you think you may have defective product, you can contact us via email to Sale_sgdeals@hotmail.com before taking it back to us. We will send it back to the Local Singapore Distributor for their technicians assessment & help you determine the best course of action.

    Warranty coverage is only available for a walk in. and all disbursements for transport which will be borne by purchaser/buyers.
    Eight & Crate
  • Notice

    We are not responsible for Lost Normal Mail

    Dear Customers,

    Please take note we will not be responsible for any lost mail if you choose normal mail for delivery, Qxpress Courier service is highly recommended as it provides tracking number and faster delivery.

    Please understand that normal mail has risk that it being lost. As it does not have tracking number, we are unable to track the order. So we HIGHLY RECOMMEND TO USE Qxpress DELIVERY FOR SAFETY AND FAST DELIVERY.

    Normally we will post orders within 1-2 working days after we have received your orders. Normal Mail will take 3-5 working days to reach you. And there are cases that customers receive 2 weeks after they order.
    Eight & Crate
  • Notice

    Exchange Address: 14 days after received

    By Walk-in exchange: within 14 days after being delivered
    Exchange request from QPost,
    Wait for our acceptance of your exchange request (response will be within 24 hrs upon received request from QPost)
    Fill in exchange form and bring item to our office

    21 Bukit Batok Crescent, #02-75 Wcega Tower, Singapore 658065
    Opening window for customer:
    Mon to Fri : 1:30 pm to 4:30pm
    Sat: 10:00 am to 12:00 noon
    Eight & Crate
  • Notice

    Exchange/Return Policies


    Exchange & Refund Policy

    Exchange :
    14 calendar days to exchange an item from the date you received it
    unused, undamaged and in same condition that you received it
    must be in their original packaging/box
    valid for 1 time only and subject to availability
    Customer will be responsible for paying all the shipping costs incurred

    Refund is possible to below cases only
    Received wrong item
    Received defective item
    Please send picture of item to QPost for refund request, Thanks
    Eight & Crate
  • Answered
    Question
    mif******* 2019-05-11
    Answer
    Dear Customer,

    MT-01 restock may not be so soon, may consider to get LC-005 from the attached link, Thanks

    https://qoo.tn/B6QHLS/Q101947954
    Eight & Crate 2019-05-13
  • Answered
    Question
    cha******* 2019-05-11
    Answer
    Private Enquiry
    Eight & Crate 2019-05-11
  • Answered
    Question
    The******* 2019-05-05
    Answer
    Private Enquiry
    Eight & Crate 2019-05-06
    Question
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    hwu******* 2019-04-30
    Answer
    Private Enquiry
    Eight & Crate 2019-05-01
  • Answered
    Question
    Gra******* 2019-04-27
    Answer
    Dear Customer,

    not so soon for MT-01, you may consider MT-04W (with 4 wheels), Thanks
    Eight & Crate 2019-04-29
  • Answered
    Question
    evo******* 2019-04-25
    Answer
    Dear Customer,
    we do have the stock,please visitr our page 491151003 to order,thank you.
    Eight & Crate 2019-04-25
  • Answered
    Question
    den******* 2019-04-25
    Answer
    Dear Customer,
    the height of the pole is about 120cm(with the plate cover)
    We may not restock Mt01 at the moment,our stock pick up is only on weekday Mon-Fri 1pm to 6pm ,sorry for that,thank you.
    Eight & Crate 2019-04-25
    Question
    oh that is quite short.. do people have trouble using it?
    Answer
    Dear Customer,
    it is a common length of a standard pole,so far no issue ,please visit our mop set page 424691079 for the demo videos,hopefully it can provide you a better picture, you may contact us (69048389, during office hr) if you need further informations ,thank you:)

    Question
    ok. for mt04 do you have the light beige color mop and pail instead of the green?
    Answer
    Dear Customer,

    mop head color is random, and currently, we don't have beige color mop heads
    Question
    i mean the pail, is there the beige as shown in the video?
    Answer
    Yes.. : )
    Question
    Ok can I request for beige pail? :)

    Btw the delivery price is now $12? It was 3.99 a few days ago..
    Question
    Oh ya I tried to purchase but there is no option for brown for mt04.. if I self collect can I request for brown? Is there stock? Pls let me know :)
    Answer
    Dear Customer,
    very sorry ,as for now, we only have green color for MTO4 ,brown color is not available.
    Question
    When will brown be available?
    Question
    Also, why has the shipping price increased so much? It’s 4x more now..
    Answer
    Brown will be in another 3-4 weeks from now..

    shipping is done by qxpress, and will charge a $3.99 per purchase,
    we may refered to the add on price when you select the individual mop set, that is the cost to adjust for different option you choose, as different model, tht price is adjusted accordingly : )
    Question
    hi, i just made the order. can you help expedite the order and help to deliver by this fri? cart no 126809677 thanks!
    Answer
    Dear Customer,
    for Qxpress delivery,it will take 3 working days,but most properly you can receive your item tomorrow or Saterday.Thank you.
    Question
    ok thank you
    Answer
    : )
  • Answered
    Question
    cin******* 2019-04-24
    Answer
    Dear Customer,
    the purpose of lock/unlock is to allow the spin action of the mop, so as when we wash and spin dry the mop we require to unlock,and during mopping floor,normally we will lock it,in this case,T88 is our spin mop series,it work the same way as MT04.
    For your information,we only have our flat mop like QuaQuaLe and Macaron series do not require lock and unlock action(please refer to our page 464404204 and 550313549,with video demo).
    Thank you.
    Eight & Crate 2019-04-24
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