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❤BUY 1+1 FREE❤ PREMIUM QUALITY BLACK PEARL EYE MASKS / CRYSTAL BB CREAM ❤ SHANGPREE ❤
13 items sold
69.90

❤BUY 1+1 FREE❤ PREMIUM QUALITY BLACK PEARL EYE MASKS / CRYSTAL BB CREAM ❤ SHANGPREE ❤

See all Shangpree items

Customer who recommended this item
478 (Based on 511 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Shipping fee is free when purchasing above $50.00 in a cart.
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Notice

Subject Register Date
Disclaimer Seller 2018-06-01
Shipping Info_Timing_Change memo Seller 2017-04-11
CANCEL_REFUND Seller 2017-04-11
more
Manufacturer/
Place of origin
KOREA Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (211)

Customer Review (511)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jun 05, 2018 hiy***
Highly Recommend Jun 04, 2018 blu***
Highly Recommend May 30, 2018 hal***
Highly Recommend May 30, 2018 ang***
Highly Recommend May 29, 2018 ade***
Highly Recommend May 28, 2018 che***
Recommend May 22, 2018 chi***
Highly Recommend May 15, 2018 zz_***
Recommend May 09, 2018 emm***
Recommend May 09, 2018 mag***

Item Q&A(75)

Status
Question & Answer
Date
Member
Notice
Seller

While COCOMO strives to ensure the accuracy of its product images and information, some manufacturing changes to packaging and/or ingredients may be pending update on our site. Although items may occasionally ship with alternate packaging, freshness is always guaranteed. We recommend that you read labels, warnings and directions of all products before use and not rely solely on the information provided by COCOMO.

Notice
Seller

We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)

Notice
Seller


***Return Policy***
Items will be exchanged unless the product is incorrect or faulty within 7 days of purchase and the item must be in its original condition.
***Exchange Policy***
For exchange, there will be shipping charges plus an admin charge per item exchange and we will only allow an exchange for once.
***Refund Policy***
*Please note, we are unable to process refund for any reason.

Notice
Seller

All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

Thank you very much for your understanding!

Notice
Seller

The shipping fees will not be included if you decide to spend $70 in COCOMO under the same shipping group. You may combine any items in our shop to get free Qxpress delivery above $70 spent in COCOMO. Kindly select Qxpress $3.99 for ALL item listings. The shipping fees will not be included when you cart out.

FAQ
Seller

COCOMO prides itself on having very fast shipping. Most customers have their packages shipped out within 24 hours of placing their order online.

FAQ
Seller

1. Browse our site and you'll find over 82 brands that you may also find at WATSON, SASA, OLIVE YOUNG and KOREA/SINGAPORE DUTY FREE SHOPS -- with one important difference: Our prices are typically 30 - 50% less. When shopping for products, it is always important that you shop major national brands that are sold on various web sites in addition to the retail channels. Such brands have dedicated quality control team and have invested heavily to monitor quality. COCOMO deals directly with some of the largest and most respected brands in the world. Brands such as SNP, SHANGPREE, NEOGEN, WHAMISA, MAKE PREM, CJ KOREA...

FAQ
Seller

2. Honest and real customer product reviews Unlike retailers that display third-party reviews, all of our reviews are written by COCOMO customers. In order to write a review, you must have ordered the product from COCOMO first. This means you receive honest and candid reviews, thereby helping you make a smarter buying decision.

FAQ
Seller

3. Assurance of freshness with expiration Because we have one of the highest product turnover rates in the industry, COCOMO is able to offer you the FRESHEST products possible! Our inventory turnover rate averages to 8.1 times per year; among the highest turnover rates, if not the highest, in our industry. This means that COCOMO products are on the shelf an average of only 45 days!

FAQ
Seller

4. Solid personal privacy commitment Personal privacy is critically important to us. Since 2015, COCOMO has never sold or leased any customer information with third parties. Your personal information remains entirely confidential.

FAQ
Seller

5. 24 hour/7 day customer service One of the ways COCOMO can offer such low prices is by automating the whole ordering process. We are also reachable 24 hours per day, 7 days per week, by chat and email to answer questions and resolve issues with your order. Of course, nobody's perfect. We may get quite busy at times and we ask for a little patience. We'll do our best to take care of things promptly, efficiently and courteously -- this is what our customers deserve!

Answered
2018-05-13
asp*******
User

Hi. How can I purchase the following item as attached? Thanks!

User

Dear Customer,
Those are free gifts and cannot be ordered
You may purchase any 2 and we will send the free gifts to you
Dear Customer,
item is on pre-order and will be sent out in end may
please check listing for ship out date
please do not worry
Feel free to WATSAPP us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

Answered
2018-05-02
she*******
User

Hi,
Do u still sell the gold bowl?

User

Dear Customer,
Yes we do sell it
Have a blessed day ahead!
Feel free to WATSAPP us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

Answered
2018-04-07
joe*******
User

Hi, so for the Shangpree black pearl mask, it will be 2 for $65? Is that correct?

User

Dear Customer,
Yes
it also depends on whether u used your own qpoint or qoo10 coupons if u have them
Have a blessed day ahead!
Feel free to contact us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

Answered
2018-04-07
joe*******
User

Hi, if I were to purchase the Shangpree black pearl eye mask now, when is the manufacturing date and expiry date?

User

Dear Customer,
Thank you for your great interest to purchase
2020 onwards
Have a blessed day ahead !
Feel free to WATSAPP us at 8425 5525 should you need further or immediate assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

Answered
2018-02-23
dor*******
User

Hi i combine a few products about to cart out, however notive for this item is still charge for shipping. Pleaae advise how come it is not waive?

User


Dear Customer,
Free shipping is based on the shipping conditions per listing
Which means the items cannot be crossed combined
If 1 listing has free shipping above $50, the other listing free shipping above $70, they are different shipping conditions and cannot be combined
However, if both listings are free above $50, they can be combined
We hope this explains
Thank you for shopping with COCOMO!
Regards,
COCOMO

Answered
2018-02-23
wen*******
User

When is the black pearl eye mask expiry date if I buy now?

User

Dear Customer,
2019-2020
Feel free to WATSAPP us at 8425 5525 should you need further and immediate assistance.
Thank you for shopping with COCOMO!
Wishing you a Healthy & Prosperous Lunar New Year. 恭喜发财,万事如意!
Regards,
COCOMO

Answered
2018-02-23
wen*******
User

If I were to buy now the black pearl eye mask ,how much will it be?

User

Dear Customer,
Kindly refer to the listing for the price
the price depends on your combinations and use of coupons
Feel free to WATSAPP us at 8425 5525 should you need further and immediate assistance.
Thank you for shopping with COCOMO!
Wishing you a Healthy & Prosperous Lunar New Year. 恭喜发财,万事如意!
Regards,
COCOMO

Answered
2017-12-11
msd*******
User

Hi. How many pieces in one tub?

User

Dear Customer,
60 pieces in 1 tube
Have a blessed day ahead!
Feel free to WATSAPP us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

Address
UB. ONE 81 UBI AVENUE 4 UB. ONE, 81 UBI AVENUE 4, #03-26 SG 408830
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