OB Design
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OBDESIGNOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ 3/4 SLEEVE V-NECK CASUAL TOPS ★ S-XXXXL SIZE ★ PLUS SIZE

See all OBDESIGN items

Customer who recommended this item
26 (Based on 31 reviews)
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Cotton (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ 3/4 SLEEVE V-NECK CASUAL TOPS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY
BOOKMARK 1 2 3 4 5 6 7

Customer Review (31)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 21, 2018 ser*******
Highly Recommend Apr 20, 2018 hai*******
Highly Recommend Apr 02, 2018 sur*******
Highly Recommend Mar 25, 2018 cyu*******
Highly Recommend Mar 02, 2018 mel*******
Recommend Feb 25, 2018 per*******
Highly Recommend Feb 09, 2018 lau*******
netural Feb 06, 2018 fel*******
Highly Recommend Jan 23, 2018 reb*******
Recommend Dec 07, 2017 rac*******

Item Q&A(8)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2017-09-18
cui*******
User

Hi! The same thing happen against. The item not yet receive but the tracking stated DELIVERY COMPLETE. Cart no. 113161657
Order no. 228625888
Could you please check for me
Thanks

User

Hi,

Thanks for your message
The new tracking is 2300179730 - rzy express, we estimate you will receive the clothing within this week

Thank you
OBDesign.sg

Answered
2017-09-12
cui*******
User

Hi! Sorry may I know when you going to update the new tracking number. Thanks

User

Hi,

Thanks for your message
The clothing is already ship out from Taiwan and we will update the tracking to you within this week

Thank you
OBDesign.sg

Answered
2017-09-10
cui*******
User

Hi! I have not received any item. But the tracking stated DELIVERY COMPLETE.

TRACKING NO : 2300175894
CART NO : 112779179
ORDER NO : 226456974
Could you please check for me. Thanks

User

Hi,

Thanks for your message
The clothing is already ship out from Taiwan and we estimate you will receive the clothing within this week. We will update the new tracking to you by tomorrow

Thank you
OBDesign.sg

Answered
2017-09-07
cui*******
User

Hi! Sorry just to remind. I take L size in black colour. Thanks

User

Hi,

Thanks for your message
Yes, the clothing is already ship out from Taiwan

Thank you
OBDesign.sg

Answered
2017-09-06
cui*******
User

Hi! I think i take L size should do. The item not yet receive. Thanks

User

Hi,

Thanks for your message
We will arrange ship out the clothing to you

Thank you
OBDesign.sg

Answered
2017-08-29
cui*******
User

Yes I wanted to change. Thanks

User

Hi,

Thanks for your message
Can you top up the difference $2.60 to 3803232480 (tang hui joo) -UOB. Please send the receipt, transaction number, your bank account number and bank account holder name to us once you top up.

Thank you
OBDesign.sg

Answered
2017-08-29
cui*******
User

Yes I wanted to change

User

Hi,

Thanks for your message
Can you top up the difference $2.60 to 3803232480 (tang hui joo) -UOB. Please send the receipt, transaction number, your bank account number and bank account holder name to us once you top up.

Thank you
OBDesign.sg

Answered
2017-08-29
cui*******
User

Hi! I had place the order the shipping scheduled (Sep 04, 2017). Can I able to change the size. Size L black to XL black

User

Hi,

Thanks for your message
The size L and XL has price difference, may I know do you want exchange the size to XL?

Thank you
OBDesign.sg

Address
2022 BUKIT BATOK STREET 23 #02-162
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How to Return/Exchange