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Sulwhasoo[Sulwhasoo] Sample Collection / Kit / Toner/ Serum/ Treatment/ Lotion/ Essence/ Emulsion/ Mask

See all Sulwhasoo items

Customer who recommended this item
43 (Based on 44 reviews)
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
◎ Shipping & Delivery Seller 2017-04-17
◎ Rturn & Refunds Seller 2017-04-17
◎ GST for high priced item Seller 2017-04-17
Manufacturer/
Place of origin
(株)AMORE PACIFIC / KOREA Condition New Product
Shipping From From Overseas (South Korea)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description [Sulwhasoo] Sample Collection / Kit / Toner/ Serum/ Treatment/ Lotion/ Essence/ Emulsion/ Mask
BOOKMARK 1 2 3 4 5 6 7

Photo Review (24)

Customer Photo Review board
Sep 16, 2017
syl*******
Sep 16, 2017
Clo*******
Sep 13, 2017
jam*******

Highly Recommend Sulwhasoo

Well received, have yet try the product, hence, can't comment.

Type:9) Gentle Cleansing Foam EX 50ml(-S$1.20)

+ Add this option
Sep 08, 2017
jas*******
Sep 08, 2017
joc*******

Customer Review (44)

Customer Review board
Rating Feedback Date Written by
Recommend Sep 22, 2017 cha*******
Highly Recommend Sep 20, 2017 wil*******
Highly Recommend Sep 20, 2017 shu*******
Highly Recommend Sep 16, 2017 syl*******
Highly Recommend Sep 16, 2017 Clo*******
Highly Recommend Sep 13, 2017 jam*******
Highly Recommend Sep 09, 2017 ble*******
Highly Recommend Sep 08, 2017 jas*******
Highly Recommend Sep 08, 2017 joc*******
Recommend Sep 07, 2017 joy*******

Item Q&A(2)

Status
Question & Answer
Date
Member
Notice
Seller

Q: If I order this product, when will it arrive?
A: It depends on product availability.

-From Korea to Singapore takes about 1-2 weeks. (Usually less than a week)
-Schedule estimate shipping date & time is not available.
-If the product is in stock and the requested quantity is available, we will ship products within 1 to 3 working days.
-If the product is out of stock, we will ship products in 3 to 5 working days or more after the ordered day. Order may automatically canceled if there's no more stock available with notice.


Q: Can I get my tracking number?
A: Yes, your tracking number will be provided in the trackable shipping number after the product leaves our warehouse in Japan.

-Tracking will be available as soon as the tracking number updated into following form [KRSG123456].

Notice
Seller

Q: I have ordered a wrong product, can I change my order?

A: Once you close the order, you cannot change it anymore. If you want to add products, you need to place a new order. If you need to cancel some item, please tell us your situation through Contact Us. We ask for your understanding in advance that some order cannot be canceled.

-After the shipping, order cancellation is not available.
-According to our return/ exchange policy, no return/ exchange is allowed except defects on items or wrong item delivered.


Q: What to do when product arrived in defective condition, or a different product arrived?

A: If the product has a defect, we will pay you back the money. If the shipped product is not the same as the ordered one, we will replace the shipped product with the ordered one or pay back a bill.

Notice
Seller

Q: Do I have to pay for GST?
A: It depends on.

- Customers are reponsible for duties on products priced over S$400. If you purchase an item over S$400, you will get a message or email from Qxpress to transfer the GST to them. After transfer the money, the item will be delivered to Singapore.

- Please note that order cancellation or return is not allowed to avoid paying GST.
- [Direct from Japan] is not responsible for paying GST for high priced items.


Thank you for your respect on our policy.

Answered
2017-08-19
mei*******
User

Hi, do you have snowise whitening foam?

User

Dear. Customer

Thank you for your interest. Currently we don't have snowise whitening foam but will carry soon. Please check link below for more cleansing foam.

http://www.qoo10.sg/shop/kbrand?keyword=sulwhasoo%20cleansing&keyword_hist=&dispType=GALLERY4

Regards,
Q-trading

Answered
2017-05-29
Mag*******
User

Hi, can I check what is the expiry date of the item for - Type : 11) Snowise Whitening Water EX 5ml * 15 set(-$4.60)?
Thanks.

User

Dear. Customer

Thank you for your interest. The expiry date of [Snowise Whitening Water EX 5ml * 15set] is 2019-JAN. More questions, feel free to contact us.

Regarsd,
Q-trading

Address
126 Arayuk-ro 57beon-gil, Gimpo-si, Gyeonggi-do Qxpress, 1st Floor, Winsystems Building
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