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MACQUEEN[MACQUEEN] Volume Fix Essential Lip Oil 1+1

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Customer who recommended this item
167 (Based on 174 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
◎ Shipping & Delivery Seller 2017-04-17
◎ Rturn & Refunds Seller 2017-04-17
◎ GST for high priced item Seller 2017-04-17
Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (South Korea)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description [MACQUEEN] Volume Fix Essential Lip Oil 1+1
BOOKMARK 1 2 3 4 5 6 7

Photo Review (66)

Customer Photo Review board

Highly Recommend Fast delivery

Fast delivery! Great. Will buy again

OPTION:Lip Oil 1+1

Nov 22, 2017
msj*******
Nov 21, 2017
eel*******
Nov 21, 2017
lei*******
Nov 21, 2017
lye*******

Highly Recommend lip oil

Item received in good condition...

OPTION:Lip Oil 1+1

Nov 21, 2017
ckw*******

Customer Review (174)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 22, 2017 msj*******
Highly Recommend Nov 22, 2017 foo*******
Highly Recommend Nov 22, 2017 vin*******
Highly Recommend Nov 22, 2017 cho*******
Highly Recommend Nov 22, 2017 ver*******
Highly Recommend Nov 22, 2017 ngx*******
Recommend Nov 21, 2017 eel*******
Highly Recommend Nov 21, 2017 san*******
Highly Recommend Nov 21, 2017 lei*******
Recommend Nov 21, 2017 ade*******

Item Q&A(2)

Status
Question & Answer
Date
Member
Notice
Seller

Q: If I order this product, when will it arrive?
A: It depends on product availability.

-From Korea to Singapore takes about 1-2 weeks. (Usually less than a week)
-Schedule estimate shipping date & time is not available.
-If the product is in stock and the requested quantity is available, we will ship products within 1 to 3 working days.
-If the product is out of stock, we will ship products in 3 to 5 working days or more after the ordered day. Order may automatically canceled if there's no more stock available with notice.


Q: Can I get my tracking number?
A: Yes, your tracking number will be provided in the trackable shipping number after the product leaves our warehouse in Japan.

-Tracking will be available as soon as the tracking number updated into following form [KRSG123456].

Notice
Seller

Q: I have ordered a wrong product, can I change my order?

A: Once you close the order, you cannot change it anymore. If you want to add products, you need to place a new order. If you need to cancel some item, please tell us your situation through Contact Us. We ask for your understanding in advance that some order cannot be canceled.

-After the shipping, order cancellation is not available.
-According to our return/ exchange policy, no return/ exchange is allowed except defects on items or wrong item delivered.


Q: What to do when product arrived in defective condition, or a different product arrived?

A: If the product has a defect, we will pay you back the money. If the shipped product is not the same as the ordered one, we will replace the shipped product with the ordered one or pay back a bill.

Notice
Seller

Q: Do I have to pay for GST?
A: It depends on.

- Customers are reponsible for duties on products priced over S$400. If you purchase an item over S$400, you will get a message or email from Qxpress to transfer the GST to them. After transfer the money, the item will be delivered to Singapore.

- Please note that order cancellation or return is not allowed to avoid paying GST.
- [Direct from Japan] is not responsible for paying GST for high priced items.


Thank you for your respect on our policy.

Answered
2017-11-03
yh3*******
User

what is the country of origin? ie: the manufacturer is from which country

User

Dear Customer,

This item is Made in Korea Republic,
and also depart from Korea Republic.

Thank you very much.

Answered
2017-10-24
jol*******
User

Any expiry date?

User

Hello.

expiry date of this product is December 7, 2019.
However, when it is opened, it should be used within one year.

Thanks&Regards,
Q-Trading.

Address
126 Arayuk-ro 57beon-gil, Gimpo-si, Gyeonggi-do Qxpress, 1st Floor, Winsystems Building
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