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FTW Singapore Flagship Store
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👑Huawei Mate 20/Mate 20 Pro/Huawei Mate 20 X/P20 Pro Case Japan 9H Ashai Tempered Glass
53 items sold
3.1

Huawei Mobile👑Huawei Mate 20/Mate 20 Pro/Huawei Mate 20 X/P20 Pro Case Japan 9H Ashai Tempered Glass

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Customer who recommended this item
332
Customer Satisfaction Score
87%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Ready Stock!! Huawei Mate 10 Case Casing Cover Screen protector 9H Tempered glass
BOOKMARK 1 2 3 4 5 6 7

Photo Review (124)

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Customer Review (342)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 22, 2019 lgr*** (SG SG)
Highly Recommend Feb 20, 2019 gj_*** (SG SG)
Highly Recommend Feb 15, 2019 zis*** (SG SG)
Highly Recommend Feb 13, 2019 ren*** (SG SG)
Highly Recommend Feb 11, 2019 lih*** (SG SG)
Highly Recommend Feb 05, 2019 hsa*** (SG SG)
Highly Recommend Feb 03, 2019 cha*** (SG SG)
Highly Recommend Feb 02, 2019 swe*** (SG SG)
Highly Recommend Jan 31, 2019 cow*** (SG SG)
Highly Recommend Jan 31, 2019 yon*** (SG SG)

Item Q&A(29)

Status
Question & Answer
  • Answered
    Question
    thu******* 2019-02-03
    Answer
    Yes.. this is case friendly with all the cases sold by us..
    we have ready stock and ship immediately..
    please proceed to order.
    Thank you for supporting local company
    FTW Singapore Flagship Store 2019-02-03
  • Answered
    Question
    cla******* 2019-01-11
    Answer
    Hi,
    YOur order :
    Design:Carbon Fibre Rugged Armour Case / Color:Carbon Black / Model:Huawei Mate 20 Pro(+S$8) / Bundle 1: Japan Asahi Grade 9H Tempered Glass:Huawei Mate 20 Pro(+S$14.90) / Bundle 2: Special Offers:[NO THANKS]

    See photo for delivery
    Thank you.
    FTW Singapore Flagship Store 2019-01-13
    Question
    I still have not received it. Please advise when was it sent?
    Question
    Hi can you help to check again if the package was sent out or if any return package to you?
    Answer
    Hi
    Good day.
    I am so sorry for the late reply

    We will need to instruct our Shipping Team to check with SingPost on this matter. Would we check and get
    back to you on before end of the week on the outcome?
    Many apologies for the kind understanding on this matter.
    Have a good day. cheers.
    FTW.Asia Qoo10 Shop
    Question
    When was it actually sent out? Can I request for a refund. It is taking too long to receive the items. I had order some other things the same day as this and have already received it long ago.
    Answer
    Hi
    Good day.
    I am so sorry for the late reply

    We will need to instruct our Shipping Team to check with SingPost on this matter. Would we check and get
    back to you on before end of the week on the outcome?
    Many apologies for the kind understanding on this matter.
    Have a good day. cheers.
    FTW.Asia Qoo10 Shop
  • Answered
    Question
    joa******* 2019-01-10
    Answer
    Hi,
    Your order :
    Design:Full Protection Bumper Case / Color:As Per Picture / Model:Huawei Mate 20 Pro(+S$7) / Bundle 1: Japan Asahi Grade 9H Tempered Glass:Huawei Mate 20 Pro(+S$14.90) / Bundle 2: Special Offers:[NO THANKS]

    Could you kindly take a photo and show ua the case?
    Thank you.
    FTW Singapore Flagship Store 2019-01-10
    Question
    Kindly refer to attached pic. As you can see, the cover can be bent so obviously the back is not hard at all. The whole piece is just rubber.
    Question
    Hi, did you receive my previous pic and message?
    Answer
    Hi,
    We are so sorry that we have send you the wrong case.
    we will do an exchage for you.
    we mail the item to you, then you take the same mailer bag and write there - Return to sender .then drop it to the mailbox( to return the Wrong case ) back to us.Attached is the proof of delivery

    Many apologies for the kind understanding on this matter.
    Have a good day.
    cheers.
    Question
    Dear seller,

    This is getting terrible. Now you send me a cover that is too big for the model (maybe it's for mate 20X). And during both deliveries, whenever I receive the package, the box is always not fully closed, as if someone opens it to check or use, I seriously have no idea.

    Kindly refer to the attached pic. My phone can shift around in this cover. I'll like to request for a refund.
    Question
    Just refer to the right hand side of the phone. Too obvious
    Question
    ? Kindly reply please.
    Answer
    Hi,
    HI,
    We are so sorry that we have send you the wrong case.
    we will do an exchage for you.

    we will mail the item to you, then you take the same mailer bag and write there -
    Return to sender .then drop it to the mailbox ( To return the wrong case back to us)
    Attached is proof of shipping of the replacement case to you.
    Many apologies for the kind understanding on this matter.

    Have a good day.

    cheers.

    FTW.Asia Qoo10 Shop
  • Answered
    Question
    aig******* 2019-01-08
    Answer
    Hi,
    Due to high demand , Our Tempered Glass have ran out of stock.
    New batch will arrive next week.
    Please do check our listing again as we will update once our stock is in.
    Thank you for support local company.

    Have a good day.

    cheers.

    FTW.Asia Qoo10 Shop

    S
    FTW Singapore Flagship Store 2019-01-08
    Question
    Hi can I check if the tempered glass screen protector can fit the Huawei mate20 Pro properly without any popping up?
    Answer
    Hi,
    Our stock will arrive end of next week.
    Thank you.
  • Answered
    Question
    yok******* 2018-12-10
    Answer
    Hi,
    All our case in this listing is tempered Glass Friendly.
    Please proceed with your order.
    Thank you.
    FTW Singapore Flagship Store 2018-12-10
  • Answered
    Question
    cha******* 2018-11-29
    Answer
    Hi
    your Order :

    We have checked with our shipping team and confirmed that your order has been shipped out.
    Please give SingPost sometimes to make their Delivery as sometimes they can be quite fast, at times, they r rather slow especially during this peak season.
    Thanks
    Have a good day.

    cheers.

    FTW.Asia Qoo10 Shop
    FTW Singapore Flagship Store 2018-12-01
    Question
    STOP REPLYING THE SAME REFUND ME MY MONEY.....AND STOP BLAMING OTHER...... MORE THEN 3 WEEKS......... PEOPLE THEY ONLY REPLY WHEN YOU POST HERE...
    Answer
    Hi there,

    Good day.

    I am sorry to hear that you have yet to receive your purchase.

    I have checked our system and confirmed with our shipping team, that your parcel has already been shipped out.
    Since it has been more than 2 week since you have ordered,
    we will instruct our Shipping Team to Re-send to you again.
    Kindly confirm the address ,
    310A PUNGGOL WALK
    -#08-508
    Singapore 821310

    Let us know and we will ship out for you again.
    Many apologies for the kind understanding on this matter.
    Have a good day.
    cheers. FTW.Asia Qoo10 Shop
  • Answered
    Question
    eth******* 2018-11-21
    Answer
    Yes, it is.
    FTW Singapore Flagship Store 2018-11-23
  • Answered
    Question
    res******* 2018-11-11
    Answer
    Private Enquiry
    FTW Singapore Flagship Store 2018-11-12
    Question
    Private Enquiry
    Answer
    Private Enquiry
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