THE J LABEL
THE J LABEL Join Fellow
12,301 Fellows
10%
POWER MINISHOP RATE 90%
THE J LABEL- CNY COLLECTION
96 items sold
15.80

J LabelTHE J LABEL- CNY COLLECTION


Customer who recommended this item
103
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Returns Policy Seller Mar 14, 2016
Manufacturer/
Place of origin
SINGAPORE Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
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Photo Review (49)

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Customer Review (62)

Customer Review board
Rating Feedback Date Written by
Recommend Feb 21, 2019 pei*** (SG SG)
Highly Recommend Feb 19, 2019 shu*** (SG SG)
Highly Recommend Feb 16, 2019 nik*** (SG SG)
Highly Recommend Feb 15, 2019 jn7*** (SG SG)
Recommend Feb 15, 2019 won*** (SG SG)
Highly Recommend Feb 14, 2019 cqf*** (SG SG)
Highly Recommend Feb 12, 2019 yan*** (SG SG)
Highly Recommend Feb 11, 2019 ass*** (SG SG)
Highly Recommend Feb 11, 2019 wsw*** (SG SG)
Netural Feb 09, 2019 won*** (SG SG)

Item Q&A(25)

Status
Question & Answer
  • Notice

    Returns Policy

    All items are strictly non-refundable.

    Sale items and accessories are non-returnable and non-exchangeable.

    Customers are to mail the item(s) via a mode of delivery that allows tracking.

    We only accept returns for defective items and wrong items received.

    In the event that you received defective / incorrect item(s) , please email us at TheJLabel.sgp@gmail.com with the following information:
    1. Order ID and item(s) purchased.
    2. Clear picture and description of the defect / incorrect item(s).

    Our team will get back to you with greater details on returns via email.
    Item(s) to be returned must not be worn and must be returned in their original packaging, with tags intact, unwashed and unaltered.

    Please also note that items are to be returned within 10 working days from the date parcel was delivered. Requests after 10 days will not be applicable for exchanges regardless of reason.
    THE J LABEL
  • Answered
    Question
    pig******* 2019-02-20
    Answer
    Hi there. Apology for that. Can you try using a small scissors to cut away the threads? The pockets should open. Thank you!
    THE J LABEL 2019-02-21
    Question
    Hii okay thank you
    Answer
    Thank you and sorry for the inconvenience caused.
  • Answered
    Question
    che******* 2019-02-03
    Question
    How come for Zahra there is one thread with black but the other thread doesn't have black selection can I order and then Change colour?
    Answer
    Hi there. Which design ya?
    THE J LABEL 2019-02-11
  • Answered
    Question
    che******* 2019-02-02
    Answer
    Hi there. Due to festive period. Its taken down temporarily.
    THE J LABEL 2019-02-03
  • Answered
    Question
    deb******* 2019-02-02
    Answer
    Private Enquiry
    THE J LABEL 2019-02-03
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    viv******* 2019-01-31
    Question
    Private Enquiry
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    Private Enquiry
    THE J LABEL 2019-01-31
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    yan******* 2019-01-29
    Answer
    Private Enquiry
    THE J LABEL 2019-01-30
    Question
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  • Answered
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    aer******* 2019-01-29
    Answer
    Private Enquiry
    THE J LABEL 2019-01-30
  • Answered
    Question
    smi******* 2019-01-28
    Answer
    Private Enquiry
    THE J LABEL 2019-01-30
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Address
A'POSH BIZHUB 1 YISHUN INDUSTRIAL STREET 1 #07-21

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Policy & Notice
How to Return/Exchange