OFFICIAL MAMYPOKO Special LaunchPromotion Unisex range! Extra Dry Skin Pant (M-XXL)
694 items sold
27.90

MamyPokoOFFICIAL MAMYPOKO Special LaunchPromotion Unisex range! Extra Dry Skin Pant (M-XXL)

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Customer who recommended this item
317
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
QX QUICK Seller May 31, 2017
CHANGE ORDER INFO Seller May 31, 2017
Cancel/Refund Seller Dec 20, 2016
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Manufacturer/
Place of origin
Unicharm / Unicharm E-Store Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (116)

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Customer Review (206)

Customer Review board
Rating Feedback Date Written by
Highly Recommend May 22, 2019 kea*** (SG SG)
Highly Recommend May 22, 2019 Win*** (SG SG)
Highly Recommend May 22, 2019 Win*** (SG SG)
Highly Recommend May 22, 2019 and*** (SG SG)
Highly Recommend May 22, 2019 Gam*** (SG SG)
Highly Recommend May 22, 2019 hen*** (SG SG)
Highly Recommend May 21, 2019 sha*** (SG SG)
Highly Recommend May 20, 2019 lin*** (SG SG)
Highly Recommend May 20, 2019 con*** (SG SG)
Highly Recommend May 20, 2019 imd*** (SG SG)

Item Q&A(13)

Status
Question & Answer
  • Notice

    QX QUICK

    QX quick orders:

    If QX quick delivery passed desired shipping date/time, when customer isn't around, we will not be able to send a reshipping request on our end.
    QXquick orders that does not fit the shipping requirement, it will be changed to QXpress standard courier services automatically.

    If items ordered are out of stock, qxpress will not be able to deliver the items, shipping will be changed to a later date of delivery, at the same timeslot.

    Thank you
    Qoolife Mall
  • Notice

    CHANGE ORDER INFO

    CHANGE ORDER INFO

    For all order info changes, customers would need to cancel and reorder, because we are unable to make any changes on our end.

    Order info changes includes:
    1) Change of delivery address
    2) Change of items - Quantity/Type
    3) If customer did not select the free gift - request to add in, we are unable to do so as well.
    4) For special cases, we will be charging extra shipping fee
    Qoolife Mall
  • Notice

    Cancel/Refund

    Dear buyer,


    CANCEL/REFUND

    Please understand that all orders are automatically received, packed, and delivered. Therefore if you have made a wrong order or would like add on another item, please cancel your order and reorder. Refunds will be initiated automatically when orders are cancelled. You may cancel your order via: [My Qoo10] > [Cancel/Refund].

    Thank you!
    Qoolife Mall
  • Notice

    Disclaimer: Singpost Normal Mail

    Dear buyers,

    All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

    Thank you very much for your understanding!
    Qoolife Mall
  • Notice

    Shipping Info/Timing/Change memo

    Dear buyers,

    ALL SHIPPING information, timings or any changes/addition to the memo will require a cancellation of the order and then a re-order with the correct information.

    We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

    If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)


    Thank you very much for your understanding!
    Qoolife Mall
  • Notice

    Exchange/Return

    EXCHANGE/RETURN


    For all exchanges and return before 7 days, kindly request for a return by going to MyQoo10 > Shopping list > Exchange/Return and select return. Once item is returned you will receive a full refund and you may re-order the item again or if you returned the item and want a different size of the same price range kindly message the seller once you have returned your item then give your order number and ask for the item stock level and if there is stocks we can exchange your order.
    AFTER 7 days please contact the seller to REQUEST for an exchange/return request.


    Instructions@ http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx#none
    Qoolife Mall
  • Answered
    Question
    lin******* 2019-05-11
    Answer
    Dear Customer, hope this helps: all sizes Made In Indonesia. Mamypoko Tape Extra Dry: Size NB/ S/ L/ XL/ XXL Made In Thailand, Size M Made In Indonesia. Mamypoko Pants Extra Soft: All sizes Made In Thailand. Moony Air Fit Tape: All sizes Made In Japan. Moonyman Air Fit Pants: All sizes Made In Japan. Thank you! QooLife Team
    Qoolife Mall 2019-05-17
  • Answered
    Question
    don******* 2019-05-09
    Answer
    Dear Customer, the $10 discount is not applicable for all items. Kindly try again. Thank you! QooLife Team
    Qoolife Mall 2019-05-09
  • Answered
    Question
    kel******* 2019-05-07
    Answer
    Dear Customer, that was a previous promotion. Kindly follow us to know what other promotions are coming up. thank you! QooLife Team
    Qoolife Mall 2019-05-09
  • Unanswered
    Question
    kin******* 2019-05-06
  • Answered
    Question
    abc******* 2019-05-05
    Answer
    Dear Customer, our apologies but we do not carry that size at the moment. Thank you! QooLife Team
    Qoolife Mall 2019-05-06
  • Answered
    Question
    hum******* 2019-05-04
    Answer
    Dear Customer, we noticed that you've cancelled your orders. We hope to see you again. Thank you! QooLife Team
    Qoolife Mall 2019-05-09
  • Answered
    Question
    ctx******* 2019-05-03
    Answer
    Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. Thank you! QooLife Team
    Qoolife Mall 2019-05-03
  • Unanswered
    Question
    car******* 2019-04-25
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CWT JURONG EAST LOGISTICS CENTRE 5A TOH GUAN ROAD EAST #02-01

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How to Return/Exchange