Call US and Available Time
Call Us (65-6500-4440)
Available Time weekdays09:00~12:00 13:00~18:00
Exclusive Call centerfor Qprime orders
Registration on Qoo10 is easy and its free! Just fill in a simple form and you can start shopping!
If you would like to join us now, please click HERE.
There are various benefits if the order is made as a Qoo10 member such as Qpoint, Qstamps and Qoo10 member can join in a variety of events provided by Qoo10.
(For more info on Qpoint, Qstamp, coupons, please refer other FAQ on "Account" category.)
And as for the registered member, it is possible to trace back the QooID or reset the password when you forget the Qoo10 ID or password.
If you do not wish to receive Qoo10 newsletters, please sign in and click on [edit info] link located at the top of the main page.Next, go to personal info > newsletter subscription and select "I don't want to subscribe" and click on save.
If you wish to go to the [Edit info] page , please click here
We want you to have the best online shopping experience with us.If you choose to close your Qoo10 account, here’s how:
1. Check your Shopping List : Ensure all transactions are completed.
2. Check your Q account: Withdraw any remaining amount in Q account.
3. kindly click here : I want to close Qoo10 account
In order for you to amend your address ,please sign in then click on [edit info] located on the top of the main page, follow by personal info> address and subsequently, click on "My Address Book".
You can add or delete the shipping address in "My Address Book".You will be able to edit the address by by Double-clicking the address you wish to edit.
Do remember to click on the "change" button to save the details.
In order for you to change the password, please log in and click on [Edit info] located on the top of the main page.
And go to personal info > password and click on change password.
On this page, you can change other personal information too.
Buyer should verify new email address in order to change it on Qstore, mobile app/web, and PC version.* Seller can change email on QSM only in PC version.
1. How to change email address in personal info on Edit Info page, ① Go to Edit Info and Click the “change” button at Email section ② You will see pop-up box and enter your new email address, click the “Send Confirmation Email”③ Pop-up box will be closed; Please check your email and “confirm” the letter. The new email address will be updated④ Successfully changed new email address. (*) non confirmed email address is only shown at the stage of Awaiting Confirmation(**) confirmed email in the past will be updated without the process of email confirmation.
2. Cancel the request to change the email address.
è Click on “Cancel email change”