Call US and Available Time
Call Us (65-6500-4440)
Available Time weekdays09:00~12:00 13:00~18:00
Exclusive Call centerfor Qprime orders
When you pay via PayPal, credit card or bank transfer, the funds are received by Qoo10 and will be transferred to the seller, once buyer have confirmed the sale and delivery have been completed. Upon confirmation, Qoo10 transfers the funds to the seller on the first Thursday after 14 business days have elapsed. The 14-day-period may be adjusted according to the seller’s sales performance and credit rating. In any case of a dispute raised over the receipt of delivery between the buyer and the seller, Qoo10 may investigate and resolve the dispute. This method of payment greatly reduces the risk of fraud and increases buyer satisfaction.
＊ Buyers receive and inspect the product(s) before the seller is paid.
＊ Sellers receive their money once buyer accepts the products, or the inspection period expires.
*Buyers should confirm the delivery of orders for fast and prompt payment settlement with sellers. You can earn Qoo10 Mileage equivalent to 1% of the purchase price (up to a maximum of 10 miles per purchase) when you click the "Item Received" button on your My Qoo10 page.
We believe our trading platforms engage both sellers and buyers in a trading experience that is more fulfilling and personal.
** 3 distinct trading platforms:
1. Fixed Price allows potential buyers to purchase listed products at a fixed price.2. Fixed Price with Options is similar to the Fixed Price platform, except that sellers (or Qoo10, at its own cost) may elect to link the product to one or more discount features, such as discount coupons or Qstamps. 3. The Auction platform lets potential buyers bid for the listed items. At the end of the auction period (max. 30 days), the highest bid above a minimum price set by the seller wins the auction.
We update our product categories from time to time to ensure they stay relevant to our sellers. Merchants should place their products in the most suitable category available.
Qoo10 is a proven online trading platform for business sellers. In Korea, 3 million visitors buy and sell products on Qoo10 every day, concluding 700,000 transactions daily! Why is Qoo10 so successful? One reason is Qoo10 is as credible and trustworthy as shopping at bricks-and-mortar shops.For example, payments are made to Qoo10 first and then transferred to the sellers based, in principle, on the buyer’s confirmation that the sale and delivery has been completed. This greatly reduces the risk of fraud, while increasing buyer satisfaction. In case there is a dispute over the receipt of delivery between the buyer and the seller, Qoo10 may investigate and resolve the dispute. Users have the confidence to buy and sell online!
Fun and Profitable Shopping with Qoo10!Enjoy daily Qoo10 events and save even more with free discount coupons and Qstamps. You can collect discount coupons by trading in Qstamps or visiting pages that issue discount coupons.