When you pay via PayPal, credit card or bank transfer, the funds are received by Qoo10 and will be transferred to the seller, once buyer have confirmed the sale and delivery have been completed. Upon confirmation, Qoo10 transfers the funds to the seller on the first Thursday after 14 business days have elapsed. The 14-day-period may be adjusted according to the seller’s sales performance and credit rating. In any case of a dispute raised over the receipt of delivery between the buyer and the seller, Qoo10 may investigate and resolve the dispute. This method of payment greatly reduces the risk of fraud and increases buyer satisfaction.
* Buyers receive and inspect the product(s) before the seller is paid.
* Sellers receive their money once buyer accepts the products, or the inspection period expires.
*Buyers should confirm the delivery of orders for fast and prompt payment settlement with sellers. You can earn Qoo10 Mileage equivalent to 1% of the purchase price (up to a maximum of 10 miles per purchase) when you click the "Item Received" button on your My Qoo10 page.