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If you want to change your bank account, you should send a copy of your bank statement that you want to use at email@example.com
You will get a confirmation email from Qoo10 in 7 days (It may take a little bit longer than usual depend on the circumstances) if your new bank statement has been approved.
→ Singapore Citizens (over 15 years old) or Singapore Permanent Residents
A copy of your Bank Statement or a copy of legally valid document showing the identical name written on your NRIC or Business License which you submitted during the Seller Authorization process.
→ Foreigners holding a valid work visa for Singapore (Employment Pass, Work Permit; not a tourist visa)
A copy of your Bank Statement or a copy of legally valid document showing the identical name written on your FIN Card or Business License which you submitted during the Seller Authorization process.
Please submit required documents as (1)Copy of NRIC and (2)Copy of Bank statement.
Before proceeding with the seller account termination, please check on the follow list.
1. On-going claim/auction/Group buy/order2. Active item listing3. Remaining Balance at Qaccount
Once the seller account is terminated, the buyer account under same email address and ID will also be terminated.Please refer to the left side banner under “close Qoo10 account” at the help page.http://www.qoo10.sg/gmkt.inc/CS/NHelpHome.aspx
I have submitted the required documents but the status still shows ‘Required Documents Not submitted’ on QSM
If you are not settled within 3 days and you still see ‘Required Documents Not submitted’ on QSM after seller registration, please check the submitted documents. All the information for NRIC (your name, date of birth and picture) and bank statement(bank name, account number and beneficiary name) need to be visible and documents must tally under the same name in order for us to approve you as a seller.