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- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
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1. Submission of claimsAny return of exchange of items will be applicable within 7 days upon receiving of the item2. Any shortage of item or wrong item receivedProvide picture of the item contents within the parcel packageShipping fee will be incurred from seller end3. Defective item issueProvide picture of the defective area of the received itemShipping fee will be incurred from seller end4. Any change of mind from buyer's endItem must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attachedProvide picture of the item to seller endShipping fee will be incurred from buyer end5. How to submit return or exchange from the buyer's end?Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
Dear buyers, we respect if you choose to send your items by normal mail .But if the item is lost during transit,we will not be responsible for the lost. Customers who have opt for normal mail is deemed to have agreed to be responsible for if there is any lost during delivery.If you can't accept,please select the registered mail because only registered mail have tracking number to trace your items but normal mail can't,hope you understand! We strongly advise customers to opt for registered mail especially during peak seasons during holidays as there are 50% more risk of getting lost mails.We respect your choice and I hope you respect us too.
Dear customers,Due to the festive seasons,there are many mails delivery delayed by Singpost.The status is changed to 'Delivered' by Qoo10 and not us.If you have opt for normal mail,there is no tracking number so there is no way to trace the location of the item.Please kindly be more patient and wait for the arrival of the parcel.Due to many return mails:For customer who opt for registered mail,please not that we normall update all tracking numbers 1-2 working days after we have send out the items.Please take note that registered mail only takes 2-3 days to arrive and if the delivery is unsuccessful,it is your responsibility to check with your nearest Singpost even if you did not receive any delivery advice.Sometimes postman left the delivery advice at your door and it happens that someone took it away be it your family members or passerby.Please track and collect all items to prevent paying extra charges and long waiting time
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Not used, hence cannot comment on effectiveness.
TYPES:#1 - (1 pcs) Bioaqua Blackhead Mask | Terms n Conditions:Agreed to all terms and conditions of the shop.
Fast delivered and haven’t use yet!
Won in auction.. i paid 5 dollars for this 2.. u know? 😋
TYPES:#2 - (2 pcs) Bioaqua Blackhead Mask | Terms n Conditions:Agreed to all terms and conditions of the shop.(+S$2.89)
- Well received with good condition. Tried when remove, the skin feel pain ...:( ...after use the skin very smooth except feel the pain when pull out...
It’s really a wonderful product. Worthy
Dear customer,we have sent out the item on the date stated in Qoo10.If you have chosen registered mail,we are able to check for you.But if you have opt for normal mail,we are not able to track the location of the item.Please note that upon placing order,customers are responsible for any delayed or lost mails during delivery as statd in our listing.We strongly advise customer to opt for registered mail to avoid any lost for missing mails and average loss mails in Singpost is 5 out of 100 parcels.Thanks for being understanding~!
Helo seller my order # 231891101 can u pls change addres i made a seller inquiry hoping for reply
Does it help to remove white heads?
Hi there.. I just ordered 3 tubes of Blackhead Remover but i'm not sure why the address has something like "46" in front of It. In case you are confuse, my address would be as follow:Norhidayah Binti Mohd Yusof74 Loyang Rise, 507527 Singapore+65-94516313Thanks.Best regard,Norhidayah
Dear customer,what is your order number?
What's the difference between type 1 and 2?
Dear customer,as stated type 2 is additional box packaging only.For item itself is type 1.For customers ordering in bulk will add box packing as item will normally bubble wrap and sent in mailing bag and buyer have to take the risk of damage during delivery.Thanks!
Hi seller, now have stock for blackhead remover mask?
Dear customer,the stocks have just arrived.Thanks!
Dear seller, wat is the diff btw d #1 and #2 selection?
Dear customer,#1 is he blackhead mask and #2 is additional hard mailing box packaging.Thanks!
How about the golden eye mask expire on?
When will you be stocking up since a lot are out of stock.
Dear customer,this is clearance stock product mean we will not be stocking up anymore.Thanks!
There isn’t any posted question about item.