X
Swift Top-Up Mobile Service
Swift Top-Up Mobile Service Join Fellow
1,972 Fellows
POWER MINISHOP RATE 90%
StarHub $20 Top-Up
142 items sold
20.00

starhubStarHub $20 Top-Up

See all starhub items
  • Retail Price
    $22.00
    Q-Price
    $20.00
  • Credit Card Benefit
    0% Interest Instalment Plan(max 24 months) Details
  • Shipping
    Online Service
  • Item Qty
    plus count minus count
  • Item/Cart Coupon is restricted on this item.
  • Buy Now

Customer who recommended this item
893 (Based on 918 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
[About the Delivery after 1 month Later from the Purchase] Seller 2017-04-21
Common FAQ Seller 2016-04-14
Common FAQ Seller 2016-04-14
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Online direct top-up for SingTel, StarHub, M1! Easy, convenient and instant! No queuing, no time limitation! Send credits to your family, friends and your own mobile phone, from anywhere in the world!
TopUp Value 20
Carrier Starhub
Topup Details $20 Value
BOOKMARK 1 2 3 4 5 6 7

Photo Review (435)

Item Q&A(37)

Status
Question & Answer
Date
Member
Notice
Seller

Dear Buyer
This coupon status will be changed to "Delivered" after 1 month later from the purchase"
Buyer can use and top-up but cannot cannot cancel it after that. If you want to cancel it, you have to contact the Qoo10 service center

Thanks

Notice
Seller

Qns: I can't seem to top up to my card. What goes wrong?
Ans: Please check again and follow the above steps. If it is still unsuccessful, please email to help@qoo10.sg for assistance.


Qns: I have queries in regards to my order purchase.
Ans: If you have any questions in regards to your order, please kindly email to help@qoo10.sg or make a call to this buyer hotline: 6500-4440.

Notice
Seller

Qns: I have still yet to receive my top-up even after keying in my mobile number.
Ans: Usually, it will be almost immediate top-up. There are times when certain of our buyers encounter successful top-up only after 24 hours. If you encounter delayed top up, please wait for approx. 48 hours before emailing your order number to help@qoo10.sg for assistance.


Qns: I have tried sending you much inquiries, but there is no response.
Ans: Sorry, we are only a service provider and wouldn’t be able to answer any incoming inquiries. If you need assistance on your inquiries, please email to help@qoo10.sg .


Qns: Is there any expiry period for the top-up credits?
Ans: Yes, there is. Upon top-up successfully to your mobile number, there is a validity period of 30 days.

Notice
Seller

Qns: Can I request for the seller to top up on my behalf instead?
Ans: Sorry, we do not top up on buyers' behalf. You will need to top up by yourself. Pls follow the above details for the instructions to top up.


Qns: I accidentally click on another service provider when I make the purchase. Can I change?
Ans: Sorry, for this issue, you can provide your order number and email to help@qoo10.sg . They will be able to assist you onto the matter.


Qns: I would like to cancel my order.
Ans: Sorry, for this issue, you will have to provide your order number and email to help@qoo10.sg . They will be able to assist you onto the matter.





Notice
Seller

* Please note that the top-up is valid & applicable for PREPAID customers only! Ensure the nature of your mobile number, only then proceed with the purchase.

* After a successful top-up, any request(s) for refund or to top-up on a new number if the number was entered wrongly the first time by the customer will not be accepted, as the top-up would be performed successfully on the entered number; which is irrevocable & cannot be reversed.

* Once purchased, the order update status from "Payment Processing" to "On Request" may take some time. Therefore, we humbly request customer's kind patience.

* For special balance top-up amount, validity or other related queries; please check with your mobile operator for details.

* If the top-up request fails, click again on the "Online Top-Up" link under remarks & click "Retry Top-Up" to try again. You will need to click on "Online Top-Up" again to enter the mobile number that is to be topped up.

Notice
Seller

* Once the purchase is made, navigate to your Qoo10 account where all your orders are listed and find the top-up order.

* If the order status is shown as "Payment Processing", kindly wait for the status to update to "On Request" (this may take a moment, so kindly wait patiently).

* When the order status is updated to "On Request", click on the "Online Top-Up" link under "Remarks" column, following which you will see the online top-up menu.

* Then enter the prepaid mobile number that you want to top-up and click on "Send".

Answered
2017-06-30
poh*******
User

On the page it say 39% discount . For 20 wbevobe 17. Buy when vcouck on it it's price is $20. Pls explain

User

Hi Customer,

Qoo10 is handling all promotions and it is only available on the Live10 App. Kindly keep a look out on upcoming promotions every now and then.

Thank you for shopping with us!

Answered
2017-06-29
sea*******
User

please update the info
wrong info will cause inconvenience to customer thank you

User

Hi Customer,

Thank you for informing us! Information has been Updated!

Answered
2017-06-27
sea*******
User

i am asking you whether there is free 20day Incoming call when i top up $20? why Simple ienglish you can't understand?

User

Dear Customer,

Sorry for the late response. Yes, there will be 20 days of free incoming when $20 is topped up.

Thank you.

Answered
2017-06-24
sea*******
User

i am still waiting for your reply since june 3 2017 i post a question for this starhub $20 top up is there any free 20 Incoming call why take so long to reply my question?

User

Dear Customer,

According to our system, your order has been performed successfully. Could you please check your balance once again?

Kindly check with the mobile operator for your package issue you're facing if it persists.

Thank you.

Unanswered
2017-06-03
sea*******
User

can i check any 20day free Incoming call include in the package

can i check any 20day free Incoming call include in the package for $20 top up

Answered
2017-06-03
lee*******
User

Hi requested for a confirmation code to my prepaid card but didn't receive please assist.

User

Hi Customer,

Kindly check your mobile number and resend the confirmation code.

If the issue persist or should you have any further questions, kindly please email to help@qoo10.sg or make a call to this buyer hotline: 6500-4440.

Thank you

Answered
2017-05-22
man*******
User

I pay the topup $20...but i never received..and i get the POP-UP say REQUEST VIA INVALID PATH PLEASE TRY AGAIN LATER.when can i receive my topup?

User

Dear Customers,

Sorry for the inconvenience caused if you couldnt top up.
Plsw kindly check again and there shouldnt be any further issue to top up.

If there is, pls kindly refer to the set up Notices on the item listings, else contact CS hotline at 6500-4440.

Swift top up

Answered
2017-05-22
xia*******
User

Hi,

i have paid the $20 on 21.05.2017 (Sun) but until now i still can't top-up the phone... kindly advise...

User

Dear Customers,

Sorry for the inconvenience caused if you couldnt top up.
Plsw kindly check again and there shouldnt be any further issue to top up.

If there is, pls kindly refer to the set up Notices on the item listings, else contact CS hotline at 6500-4440.

Swift top up

Ask Question

Other popular items of the shop

35 items on sale Go to Shop

Recommended by Smart Shoppoing Assistant

Policy & Notice