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The Face Shop ★ Rice Water Bright Cleansing / Ceramide Moisture / Mango Seed TheFaceShop faceshop
1100 items sold
5.50

The Face ShopThe Face Shop ★ Rice Water Bright Cleansing / Ceramide Moisture / Mango Seed TheFaceShop faceshop

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Customer who recommended this item
11844 (Based on 12061 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Pay only one shipping fee for purchasing multi items among same shipping fee group items in a cart. Moreover shipping fee is free when purchasing above $80.00 in a cart.
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Notice

Subject Register Date
Changes to orders Seller 2017-01-10
No reimbursement for loss/damage of Normal Mail packages Seller 2015-01-07
In the event that there are problems with your order Seller 2014-07-25
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Manufacturer/
Place of origin
The Face Shop / Korea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description The Face Shop Rice Water Bright Cleansing Foam, Lip / Eye Remover, Rice Bran Cleansing Foam / Rice Ceramide Moisture Cream/Emulsion/Toner, Mango Seed Cleansing Foam

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (3,968)

Customer Photo Review board

Highly Recommend Repeat purchase

Cheap & Good product. Skin feels fresh and not very drying after use.

Range:Rice Water Bright | Type:#1 Cleansing Foam 150ml(+S$0.29)

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Nov 21, 2017
eli*******

Highly Recommend Good

Received after 8 days. Hope the eye makeup remover is good...

Range:Rice Water Bright | Type:#1A Cleansing Foam 300ml(+S$3.49)

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Nov 21, 2017
ker*******
Nov 20, 2017
ema*******
Nov 20, 2017
chy*******

Highly Recommend Good condition

Item received in good condition, expired on 2020. But slow delivery. Will order again.

Range:Rice Water Bright | Type:#3 Rice Bran Cleansing Foam 150ml(+S$2.49)

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Nov 20, 2017
y2k*******

Customer Review (12,061)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 21, 2017 eli*******
Highly Recommend Nov 21, 2017 min*******
Highly Recommend Nov 21, 2017 ker*******
Highly Recommend Nov 20, 2017 lov*******
Recommend Nov 20, 2017 it0*******
Highly Recommend Nov 20, 2017 ema*******
Highly Recommend Nov 20, 2017 tan*******
Highly Recommend Nov 20, 2017 ang*******
Highly Recommend Nov 20, 2017 chy*******
Highly Recommend Nov 20, 2017 y2k*******

Item Q&A(456)

Status
Question & Answer
Date
Member
Notice
Seller

To change delivery address or items in your orders, please cancel your current order and place a new order with the correct address/item/information. The system is automated, so we cannot make manual changes.

Notice
Seller

If you select normal mail mode of delivery, and your items are damaged or lost in transit, there will be no reimbursement by the post office, the seller, or the website. Long delays or loss are rare (<1% in our experience), but because we send out thousands of packages each month, we see a handful of loss/long delay cases every month.
The post office handles a much higher volume than courier companies, so the risk of damage in transit is higher, in spite of reasonable efforts in packaging to avoid damage,
The post office does not guarantee safe delivery of normal mail packages, and neither does the seller. Select Qxpress (or qualify for a free upgrade to Qxpress) or self collect to ensure safe receipt of your purchases.

Notice
Seller

We strive to ensure that you orders are correctly fulfilled, safely packed and delivered. For packages with Qxpress shipping, safe delivery of your orders is guaranteed. If there are problems, please retain all evidence including parcel packaging, unopened items, packing labels, etc. We have a logistics provider in Singapore who can go to replace your items and pick up the evidence. We apologize for the inconvenience, but need to comply with this process as we have encountered cases of customer fraud.

FAQ
Seller

The shipping fee covers the international shipping from our office in Seoul to our forwarder in Singapore, the local shipping from our forwarder in Singapore to the customer, and our forwarder's handling fees. The actual cost is actually higher than the shipping fee we charge, but we cover the additional cost from the item margin. The shipping fee is usually a flat fee, although for a few heavy items the shipping fee increases with quantity purchased. For many of our listings shipping fee is waived if there is a sufficiently large purchase. Details on shipping fee are always made known on the item listing page, and the buyer will also be informed of the total shipping fee before making payment, so that the buyer can decide whether to proceed with the transaction.

Unanswered
2017-11-20
Joe*******
User

Should I use make up remover cleansing oil to wipe off first then use cleansing milk ? Or cleansing milk then make up remover cleansing oil ?

Unanswered
2017-11-20
Joe*******
User

For the cleansing milk after spread over the face, do I need to use cotton pad to wipe off or just rinse with water?

Answered
2017-10-27
fen*******
User

For the rice water eye n lip makeup remover - what's the expiry date?

User

Dear customer,
Our current batches expiry dates are as follows:
Rice Water Bright Cleansing Foam 150ml --2020 April
Rice Water Bright Cleansing Foam 300ml --2020 April
Rice Water Bright Lip/Eye Remover 120 ml -- 2019 September
Rice Water Bright Rice Bran Cleansing Foam 150ml --2020 February
Rice Water Bright Rice Bran All-in-One Cleanser 145ml --2020 January
Rice Water Bright Rice Bran Massage Cream 200ml --2019 July
Rice Water Bright Cleansing Milk 200ml --2020 March
Rice Water Bright Cleansing Cream 200ml --2020 April
Rice Water Bright Cleansing Cream 400ml --2020 March
Rice Water Bright Massage Cream 200ml --2019 September
Rice Water Bright Rice Cleansing Water 145ml --2019 September
Rice Water Bright Cleansing Light Oil 150ml --2019 September
Rice Water Bright Cleansing Rich Oil 150ml --2020 March
Rice Water Bright Cleansing Tissue 50-sheet --2020 April
Thank you
Best regards,
Princess Pink Shop

Answered
2017-10-04
val*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-09-29
Cyr*******
User

Hi Seller, Can I check whether my daughter age 11 yr can use the Rice Water Bright Cleansing Foam?

User

Dear customer,
The products are for adults, not children, but are mild and should not be a problem for teenagers as well. However, to be sure, you should consult a medical professional on using adult skincare products on children of that age.
Thank you
Best regards,
Princess Pink Shop

Answered
2017-09-06
rod*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-08-27
beh*******
User

1) What is the expiry date of cleansing cream 400g?

2) What is the difference between cleansing milk and cleansing cream? Aren't both of them make up removers?

3) Will cleansing milk or cleansing cream cause the skin to feel dry after use?

4) Is cleansing milk or cleansing cream more suitable for acne prone skin?

Thank you!

User

Dear customer,
Our current stock expires in 2020 February.
The Cream is thicker texture than the Milk.
They do no cause skin to dry.
Both are for generally all skin types.
Thank you
Best regards,
Princess Pink Shop

Answered
2017-08-17
j@j****
User

Hi, whats the expiry date for cleansing milk and foam? Rice water bright series

User

Dear customer,
Our current batches expire as follows:
Cleansing Milk -- 2019 September
Cleansing Foam 150 ml -- 2020 May
Cleansing Foam 300ml -- 2019 August
Rice Bran Cleansing Foam -- 2019 November
Thank you
Best regards,
Princess Pink Shop

Address
596 - 604 Dobong 1(il)-dong, Dobong-gu, Seoul 597
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