- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
Qxpress - $14.03
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Submission of claims-Any return or exchange of items will be applicable within 7 days upon receiving of the item.Any shortage of item or wrong item received-Provide picture of the item contents within the parcel package and picture of orders with delivery information-Shipping fee will be incurred from seller end.Defective item issue-Provide picture of the defective area of the received item.-Replacement will be of same item, unless out of stock.-Shipping fee will be incurred from seller end.Any change of mind from buyer's end-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.-*No return and exchange for certain item(s) such as undergarment due to hygiene issue-Provide picture of the item to seller end.-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days. -We will check over the matter from our end.-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund. -We will assess the claim issue with the provided picture and inform on the progress.
Hi, please take note that we have changed our email address from previous email@example.com to firstname.lastname@example.org. Thanks
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Embroidery is nice. Size is good. Material is also not too thin or thick for Singapore.
Group:EOA | No.:20 | Size:MEDIUM(+S$3)
Good quality as usual,well received
Group:EOC | No.:20 | Size:SMALL(+S$3)
I should order size S instead of M! A bit disappointed!
Group:EOA | No.:19 | Size:MEDIUM(+S$3)
received item. received item. good buy
Group:EMU | No.:1 | Size:LARGE(+S$2)
Not bad but not that good either
Group:EOB | No.:1 | Size:MEDIUM(+S$3)
Group:EMM | No.:3 | Size:XLARGE(+S$6)
Group:EMZ | No.:7 | Size:MEDIUM
Group:EOD | No.:3 | Size:LARGE(+S$6)
Group:EMT | No.:5 | Size:LARGE(+S$7)
Group:EMS | No.:15 | Size:LARGE(+S$2)
STARBLINK Can you pls help me, I bought EMS 15 Blue checked (nice) dress in Large size but it's big and received dress yesterday. I had confirmed item received (gave good review), can I change for MEDIUM size pls and how can this be arranged? My apologies and I would appreciate your advice pls. Your courier lady service is good as she called me and I gave her instruction to put my parcel. Thanks
Hi, could you kindly email us for returns/exchanges as we have mentioned online in our webstore to please email us the order number that you want to return. It'll be easier for us to follow up on your request. We will reply your email within the next 1 - 2 working days after we received it . ThanksOur email : email@example.com******Check our NEW ITEMS******http://www.qoo10.sg/shop/starblink
Hi when will u have s size for this? Tks
Hi,S size will not restock.Thanks.
Hi, does EOA19 have inner lining?
Hi,No inner lining.Thanks.
How to obtain Qnumber during payment?
Hi,I am not very sure. You can enquire Qoo10.Thanks.
My order no. 235739598 and 235739599 placed on 11/11 were both medium size but I received small size for both orders. Please let me know the exchange procedure. Thank you!
Already inquiries replied. Thank you.
Cart number #114633909, payment made 12Nov2017please respond with status
There isn’t any posted question about item.