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redspace1100
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Paperplanes[Paperplanes] Made in Korea 👟Unisex Air Running Shoes👟 Athletic shoes / Running Shoes / Sports Shoes

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Customer who recommended this item
726
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Must !after contact size before ordering Seller Dec 03, 2015
How to exchange the product guide. Seller Oct 27, 2014
Manufacturer/
Place of origin
Paperplanes / Made in Korea Condition New Product
Shipping From From Overseas (South Korea)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Paperplanes Air Running shoes, women shoes, men shoes, sneakers
BOOKMARK 1 2 3 4 5 6 7

Photo Review (314)

Customer Review (762)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 16, 2018 goh***
Highly Recommend Sep 13, 2018 qiu***
Highly Recommend Sep 13, 2018 pip***
Highly Recommend Sep 09, 2018 ser***
Highly Recommend Sep 03, 2018 kda***
Highly Recommend Aug 26, 2018 mav***
Highly Recommend Aug 25, 2018 chi***
Highly Recommend Aug 25, 2018 myr***
Highly Recommend Aug 24, 2018 cui***
Highly Recommend Aug 20, 2018 jul***

Item Q&A(133)

Status
Question & Answer
  • Notice

    Must !after contact size before ordering

    Must !!!!!! after contact size before ordering, please purchase

    If you want to exchange
    The customer must pay all the round-trip shipping costs.
    Thank you.
    redspace1100
  • Notice

    How to exchange the product guide.

    1)If the size of the received product does not fit,
    Stay up packing the product you received, please return it to us.

    2)When you send, your "Order Number", your "Name" and the "Desired Color and Size"
    Leave a comment in a Packing.

    3)When you receive the product we sent you,
    We will again request you to guide you through the shipping cost when purchasing the product.

    4)Re-Delivery cost "S$18.99" if payment in accordance with the guidance.

    You send the address is below.

    To. sukwon Hong
    7-206 Im Gwang Apt. Mae tan-dong
    316, Dongsuwon-ro, Yeongtong-gu,
    Suwon-si, Gyeonggi-do,
    16546
    South Korea

    After receipt, it must be shipped within 7days.
    Selling a "15 days" should arrive within a possible return.
    After 15 days, refund through the return impossible.
    Not a refund if you return through the Ship because it takes 16 days.

    Thank you.
    redspace1100
  • Processing
    Question
    pps******* 2018-09-17
    Answer
    Hello walking sneakers model - PP1101 - PP1101 (Limited Edtition) - PP1421 It's Air model Thank you
    redspace1100 2018-09-17
  • Answered
    Question
    kil******* 2018-09-17
    Question
    i tried using solution and it faded more but there is still traces of stains left which i cant get ride off.
    Question
    So far I tried to clean, but there is still black, grey and light red patches that is stuck on the shoe and white patches on the cloth as per picture attached. I think it must be production fault. Please advice, thanks!
    Answer
    Hello
    We sell only new products.
    The product is slightly buried in the back of the product is a little buried in the manufacturing process, it will be erased well if you stick to the hand.
    We are not sending you the wrong product.
    This is the first time we have sold it on Qoo10 for 10 years.
    Not to mention product contamination.
    Thank you.
    redspace1100 2018-09-17
    Question
    Hi! if it was a new product, i'm sure it would not be such stains on the shoes. And am i right to assume that there should be a quality check to ensure such permanent stained goods does not get out to customers?
    What do you mean by slightly buried? I have been trying to erase the stains of for the past few hours, even asked others to help but they told me the ink or foreign substance has seep into the rubber and cloth hence it cant be erased.
    Its good to see you have set up a such a product on Qoo10 for the first time in 10 years so we shoppers can get your shoes, but i hope the standards and quality checks of your shoes will be highly adhered to.
    I'm not sure what you mean by product contamination, i hope there isn't such a case.
    Please advice, thanks!
    Answer
    Hi
    We are honest sellers. :)
    We sell only new products.
    Of course, your product is also a new product.
    You know that the product you received is not a new product.
    And a little contamination on the white part of the heel is a part that can be erased by hand. We check and send that part.
    But it's not too bad, I guess I did not see it.
    I'm talking again, but the new product is right.
    Please trust us.
    If the contaminated area is wiped off with alcohol or lighter oil.
    Note please.

    If the contamination of the product can not be removed with alcohol or lighter oil, we will pay for the contamination.

    Thank you.
    Question
    Hi! I tried using thinner on the rubber part of the shoes, but not the cloth as im afraid it would damage the cloth. However the stain is still stuck on the rubber.
    Is there a shop I can visit so you guys can see if for yourself? I dont want so much trouble but i guess i have no choice if you insist. I'm sure you guys can confirm better with the shoes physically in your hands.
    Is not that I don't trust you, its my first time buying from your shop and with a product which is damage or stained yet sent to a customer, how can I trust your shop or brand?
    I will call in and feedback to Qoo10 if that helps.
    Please advice and let me know what I can do to help, thanks!
    Question
    I need the item by tomorrow as it will be a gift.
    Answer
    Hi
    If you are not satisfied with the product, we will proceed with the return shipping request.
    Please prepare the product as it is in the state of the product you received the product.
    Thank you.
  • Processing
    Question
    car******* 2018-09-17
    Answer
    Hello Please attached photo your shoes size marked like this. If you attached photo we can exactly size infrom for you Thank you
    redspace1100 2018-09-17
  • Processing
    Question
    yon******* 2018-08-14
    Question
    PP1421 I’m buying
    Answer
    Hello Men US8 or Women US8?? Please attached photo your shoes size marked like this. If you attached photo we can exactly size infrom for you Thank you
    redspace1100 2018-08-14
    Question
    Women
    Answer
    Women US8 = 250mm shoes size Women UK5 = 240mm 25cm = 250mm shoes size So We recommend 5mm bigger winter boots size. It's 255mm~260mm winter boots size recommend But 260mm Men Boots size~ Thank you
  • Processing
    Question
    lim******* 2018-08-11
    Answer
    Private Enquiry
    redspace1100 2018-08-11
    Question
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Processing
    Question
    cle******* 2018-07-26
    Answer
    Private Enquiry
    redspace1100 2018-07-26
  • Processing
    Question
    nur******* 2018-07-25
    Answer
    Hi Please attached photo your shoes size marked like this. If you attached photo we can exactly size infrom for you Thank you
    redspace1100 2018-07-25
    Question
    I cn fit 260-265 fr PP1101 .. So my question is should i take 260-265 for PP1336 as well ? Is thr a difference in measurements fr both shoes ?
    Answer
    Paerplane Same Produce PP1101 and PP1336 Same Size Unit Just diffrent and The PP1101 model is slightly smaller. However, there is no significant difference from the PP1336 model. Therefore, PP1336 model 260 ~ 265mm is recommended. Thank you
    Question
    Tqsm fr replying
    Answer
    We are welcome :) Please note Paperplane order closed AM11:00 Singapore time Thank you
  • Processing
    Question
    b.t******* 2018-07-09
    Answer
    Private Enquiry
    redspace1100 2018-07-09
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