Ology Group
Ology Group Join Fellow
37,556 Fellows
POWER MINISHOP RATE 90%
51.50

coupon friendly9 Colors! 20-29 Inch Travel Aluminum Alloy Frame Luggage Bag Suitcase TSA Lock


Customer who recommended this item
51
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller Apr 14, 2016
Collection & Delivery Timeline Seller Oct 18, 2012
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (31)

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Customer Review (37)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 27, 2018 jgo***
Highly Recommend Dec 18, 2018 blu***
Highly Recommend Dec 18, 2018 roh***
Highly Recommend Dec 16, 2018 han***
Highly Recommend Dec 15, 2018 iri***
Highly Recommend Dec 06, 2018 mag***
Highly Recommend Nov 27, 2018 pet***
Highly Recommend Nov 27, 2018 mau***
Recommend Nov 18, 2018 chi***
Highly Recommend Nov 14, 2018 lio***

Item Q&A(44)

Status
Question & Answer
  • Notice

    Return & Exchange Policy

    Exchange or Refund for any reason within 7 days upon receipt the item. we would suggest you to open the box upon receiving the item and refuse to accept it if you find any damage. If you only find out later, we could still arrange exchange at our warehouse however we are unable to pickup from your house. Appreciate your kind understanding.
    Ology Group
  • Notice

    Collection & Delivery Timeline

    For Self-Collection, you can collect next day after purchase with e-Tickets.

    For Singpost Delivery, it will take 3-5 business days with no tracking number. We will not be responsible for any loss mail.

    For Qxpress, it will take 2 business days on average with tracking info provided. It's highly recommended.

    For Qx Quick Delivery, you can choose your preferred timeslot. However for Sunday Delivery, you must place order by Sat 10am.

    If you need the item urgently, we would recommend you to go for self collection or choose Qx Quick Delivery.

    For any other queries, please email us via ology.deal@gmail.com
    Ology Group
  • FAQ

    Why buy from us? There are 3 reasons:

    1. We have a local Warehouse of 2800 s.q. in Singapore. We can provide tailored service catered to your needs via email, SMS, phone call and even face to face at our sales counter. 2. We do take FULL responsibility on all products we sell. Unlike normal online sellers, we can't afford to commit fraud or just disappear whenever there is a big problem. (Sometimes you just have NO WAY to find them!) 3. We have been selling on qoo10 since 2011 with Thousands of Genuine Positive Reviews across a wide range of products for years. We do read and follow up all the reviews and seek for improvement to meet you 100% Satisfaction. For any item not in good condition, you can always contact us for a replacement.
    Ology Group
  • FAQ

    Where is your Warehouse? How to do "Stock Pickup".

    "Ology Warehouse" is located @ 1092 Lower Delta Road #07-04 (S) 169203 Open Mon-Sat 11am-7pm. For Warehouse Pickup or delivery related issue, pls SMS 8425-6347 or email ology.deal@gmail.com. It's a must to present your Qoo10 e-Ticket for pickup. Please refer to the e-ticket for the exact pickup location.
    Ology Group
  • Answered
    Question
    zai******* 2018-12-24
    Answer
    its around 5-6kg. thanks
    Ology Group 2018-12-24
  • Answered
    Question
    pen******* 2018-12-20
    Answer
    2nd of january.
    Ology Group 2018-12-20
  • Answered
    Question
    cle******* 2018-12-16
    Answer
    Restocking by early january 2019. thanks
    Ology Group 2018-12-17
    Question
    Thanks. I saw that the weight of the 20” case is about 4-5 kg..... that’s correct?
    Answer
    Hi its 3.4 or 3.5kg only thanks
  • Answered
    Question
    typ******* 2018-12-15
    Answer
    restocking on 1 dec.
    Ology Group 2018-12-15
    Question
    01 Dec? But now no stock? Do you mean 01 Jan ?
    Answer
    Apologies we meant for early week of january 2019. thanks
    Question
    Ok
    Answer
    Already answered inquiry. If you have another any question, please contact to us.
  • Answered
    Question
    lad******* 2018-12-15
    Answer
    Hi Customer, the image of the measurement was in the link

    https://www.qoo10.sg/item/COUPON-FRIENDLY-9-COLORS-20-29-INCH-TRAVEL-ALUMINUM-ALLOY-FRAME-LUGGAGE-BAG-SUITCASE/427421523

    thanks
    Ology Group 2018-12-17
  • Answered
    Question
    yye******* 2018-12-14
    Answer
    Hello, restocking in 3-4 weeks time
    Ology Group 2018-12-14
    Question
    Okays noted
    Answer
    Already answered inquiry. If you have another any question, please contact to us.
  • Answered
    Question
    shi******* 2018-12-13
    Answer
    Hi there is no warantee of the product if you have issue once the item arrived you can come in our warehouse to do an exchange but you have to sms us first to checked the stocks available. thanks
    Ology Group 2018-12-13
  • Answered
    Question
    len******* 2018-12-12
    Answer
    Hi we believe our staff contacted you already via sms? to help assist you regarding the product. thanks
    Ology Group 2018-12-13
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Address
1092 LOWER DELTA ROAD #07-04
Available during
11am-7pm Mondays to Saturdays

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Policy & Notice
How to Return/Exchange