Beauty & Wellness
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KinohimitsuKinohimitsu Detox Tea 14s BUY 1 FREE 1 (Ginger) SLIMMER HEALTHY YOUs

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Customer who recommended this item
1612 (Based on 1660 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Return & Exchange Policy. Seller 2016-04-12
Reviews Seller 2015-06-30
more
Manufacturer/
Place of origin
Kinohimitsu / Taiwan Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (593)

Customer Photo Review board
Dec 14, 2017
vye*******

Highly Recommend 👍👍

Fast delivery. Happy with my purchase

1st Box:Ginger | 2nd Box:Ginger

+ Add this option
Dec 14, 2017
ste*******
Dec 13, 2017
hoc*******
Dec 07, 2017
shi*******
Dec 07, 2017
shi*******

Customer Review (1,660)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 14, 2017 vye*******
Highly Recommend Dec 13, 2017 lhl*******
Highly Recommend Dec 13, 2017 hoc*******
Highly Recommend Dec 13, 2017 jen*******
Recommend Dec 10, 2017 ros*******
Recommend Dec 07, 2017 shi*******
Recommend Dec 07, 2017 shi*******
Recommend Dec 07, 2017 shi*******
Highly Recommend Dec 06, 2017 dan*******
Highly Recommend Dec 04, 2017 tri*******

Item Q&A(116)

Status
Question & Answer
Date
Member
Notice
Seller

Return & Exchange Policy
By purchasing from Beauty & Wellness, you accept and agree to be bound by and comply with our policies.

- Submission of claims -
Only applicable within 7 days upon receiving of the item

Only applicable to:
- Shortage of item or wrong item received -
Required document:
(A) Picture of the items within the parcel package
(B) Picture of the parcel package with the delivery information
Shipping fee will be incurred from seller end

- Defective item -
Required document:
(A) Picture of the defective area of the received item
Shipping fee will be incurred from seller end

- How to submit return or exchange from the buyer's end? -
Under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
We'll assess the claim issue with the provided picture and inform on the progress.

Notice
Seller

Dear all, please note that Kinohimitsu / Beauty & Wellness reserves the right to re-post/re-publish Qoo10 users' reviews for promotional/marketing purposes. Thank you.

FAQ
Seller

Dear customer, as pregnant and breastfeeding women may experience different hormonal or physiological changes, it is recommended to consult your doctor before taking any nutritional products.

FAQ
Seller

Dear customer, please be informed that the order processing and delivery process will take up to 3-5 working days upon the date of purchase. Hope this clarifies. :)

FAQ
Seller

Dear customer, sorry, we are unable to arrange the delivery timing as it is managed by Qxpress. The delivery personnel will contact you upon delivery and you can make the necessary arrangement for redelivery with them directly should you be unable to receive it.

FAQ
Seller

Dear customer, kindly click My Qoo10 available on the top of the Qoo10 page > Recent Orders > Shipping Info. You will be able to keep track of the delivery status of your parcel and the expected date of delivery.

FAQ
Seller

Dear all, please note that our operating hours are from 9am - 5.30pm, Monday - Friday (except for PH). Thus all orders & enquiries placed on Saturday, Sunday or PH will only be processed/answered the next working day. We are currently experiencing some issues with QPost (Qoo10 enquiries answering system), hence there may be some delay in answering your enquiry. We appreciate your kind understanding.

Answered
2017-12-12
jou*******
User

Hi when will the peppermint tea be available?

User

Dear customer, the D'tox Te Peppermint is currently out of stock. You may consuider taking the Ginger flavour at the moment.
Thanks!

Answered
2017-12-12
ang*******
User

Hi, do we take this tea like drinking plain water or?

User

Dear customer, kindly steep the D'tox Tea in hot water for 2-5 minutes, then it is ready to drink.
Hope this clarifies!

Answered
2017-12-06
dap*******
User

Will there be any restock on peppermint? :(

User

Dear customer, we're sorry to inform that Kinohimitsu D'tox Tea Peppermint is currently out of stock. You may want to take Kinohimitsu D'tox Tea Ginger first.
Sorry for the inconveniences. :)

Answered
2017-11-22
ivy*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-11-15
gla*******
User

Hi
When will the peppermint tea be available?
Which flavour is better?

User

Dear customer, D'tox Tea Peppermint is currently out of stock until further notice. Both D'tox Tea Peppermint anf Ginger taste equally good. However, peppermint tea has a cooling sensation whereas ginger tea is warmer.
Hope this clarifies!

Answered
2017-11-09
mwh*******
User

Suitable for strict vegetarian?

User

Dear customer, Our Kinohimitsu Detox Tea is suitable for strict vegetarian. Peppermint Tea contains: Peppermint leaves,Orange peel, Rosehip Fruit, Uva Uni, Chamomile Flower, Stevia Leaves, Althea Root (Marshmallow), Buckthorn Bark. While Ginger Tea contains: Ginger Root, Orange Peel Rosehips Fruit, Uva Ursi, Chamomile Flower, Stevia Leaves, Althea Root (Marshmallow), Buckthorn Bark. Hope this clarifies!

Answered
2017-11-06
raa*******
User

Hi when will peppermint stock arrive pls?

User

Dear customer, sorry to inform that D'tox Tea Peppermint is out of stock until further ntotice.

Answered
2017-10-29
tri*******
User

Will stock for the peppermint tea be in soon?

User

Dear customer, we're sorry to inform that Kinohimitsu D'tox Tea - Peppermint is out of stock until further notice. Please come back and check with us again. Thanks!

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LUXASIA BUILDING 12 TAI SENG STREET #06-03
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