Eight & Crate
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EIGHT & CRATE🇸🇬 Mahjong Tiles Set 🇸🇬 3 Types Color 156 Pcs (size 38/40) Dices Casino Chips Table felt


Customer who recommended this item
23
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
2) Exchange flow: Register mail: (within 14 days) Seller Dec 14, 2017
1) Exchange flow by Qoo10 system (within 7 days) Seller Dec 14, 2017
Local Warranty (On specified items only) Seller Apr 08, 2016
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Manufacturer/
Place of origin
SG Top Deals Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (11)

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Customer Review (15)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 12, 2019 Cap*** (SG SG)
Highly Recommend Feb 21, 2019 gle*** (SG SG)
Highly Recommend Jan 22, 2019 aiq*** (SG SG)
Highly Recommend Jan 15, 2019 Jac*** (SG SG)
Highly Recommend Jan 08, 2019 Sho*** (SG SG)
Highly Recommend Nov 10, 2018 won*** (SG SG)
Highly Recommend Oct 23, 2018 ca1*** (SG SG)
Highly Recommend Oct 09, 2018 the*** (SG SG)
Highly Recommend Oct 06, 2018 cha*** (SG SG)
Recommend Aug 22, 2018 yin*** (SG SG)

Item Q&A(26)

Status
Question & Answer
  • Notice

    2) Exchange flow: Register mail: (within 14 days)


    2) By Register mail: within 14 days after being delivered
    Exchange request from QPost,
    Wait for our acceptance of your exchange request (response will be within 24 hrs upon received request from QPost)
    Fill in exchange form and send item by Register mail (with tracking no.)
    Once we have received, will verify condition of return item, and approve for exchange
    Contact Customer for requested item/availability and inform for postage top up
    Item will be post out within 1-3 working days after potage payment made
    Eight & Crate
  • Notice

    1) Exchange flow by Qoo10 system (within 7 days)

    Exchange Flow & options:

    1) By Qoo10 system request : within 7 days after being delivered.
    (system will request for tracking no. on the return item)
    Click: Help >  FAQ >  Cancel/Refund
    Return/Exchange by system : 

    Eight & Crate
  • Notice

    Local Warranty (On specified items only)

    We provide specific warranty duration of choice by buyer during the purchase. Warranty is covered Locally (SINGAPORE) limited to manufacturer’s defects limited to Motors, Battery and LCD screen (specific Model) only. The period is from the date of Received, It does not cover normal wear and tear,misuse, unauthorized disassembling including attempt to unscrew any parts of the product.

    You must keep your sales receipt or the Qoo10 order number. This is your proof of purchase and you will need to show this if you need to warranty claim for your product.

    If you think you may have defective product, you can contact us via email to Sale_sgdeals@hotmail.com before taking it back to us. We will send it back to the Local Singapore Distributor for their technicians assessment & help you determine the best course of action.

    Warranty coverage is only available for a walk in. and all disbursements for transport which will be borne by purchaser/buyers.
    Eight & Crate
  • Notice

    We are not responsible for Lost Normal Mail

    Dear Customers,

    Please take note we will not be responsible for any lost mail if you choose normal mail for delivery, Qxpress Courier service is highly recommended as it provides tracking number and faster delivery.

    Please understand that normal mail has risk that it being lost. As it does not have tracking number, we are unable to track the order. So we HIGHLY RECOMMEND TO USE Qxpress DELIVERY FOR SAFETY AND FAST DELIVERY.

    Normally we will post orders within 1-2 working days after we have received your orders. Normal Mail will take 3-5 working days to reach you. And there are cases that customers receive 2 weeks after they order.
    Eight & Crate
  • Notice

    Exchange Address: 14 days after received

    By Walk-in exchange: within 14 days after being delivered
    Exchange request from QPost,
    Wait for our acceptance of your exchange request (response will be within 24 hrs upon received request from QPost)
    Fill in exchange form and bring item to our office

    21 Bukit Batok Crescent, #02-75 Wcega Tower, Singapore 658065
    Opening window for customer:
    Mon to Fri : 1:30 pm to 4:30pm
    Sat: 10:00 am to 12:00 noon
    Eight & Crate
  • Notice

    Exchange/Return Policies


    Exchange & Refund Policy

    Exchange :
    14 calendar days to exchange an item from the date you received it
    unused, undamaged and in same condition that you received it
    must be in their original packaging/box
    valid for 1 time only and subject to availability
    Customer will be responsible for paying all the shipping costs incurred

    Refund is possible to below cases only
    Received wrong item
    Received defective item
    Please send picture of item to QPost for refund request, Thanks
    Eight & Crate
  • Answered
    Question
    buz******* 2019-03-16
    Answer
    Dear Customer,

    Chip set, can contact 94892649 for further assistance
    Alum Case for MJ tile: there are no divider tray, and this item will not be restock so soon.. : )
    Eight & Crate 2019-03-18
  • Answered
    Question
    buz******* 2019-03-13
    Answer
    Dear customer,
    sorry,we are out of stock at the moment,other design will come in in a few weeks time,we will update on our page when shipment arrival .
    Our tile will not come with the brown box,and we also didn't have this item,thank you.
    Eight & Crate 2019-03-13
  • Answered
    Question
    car******* 2019-03-05
    Answer
    Dear Customer,
    are you referring the mj tile? 
    if for Qxpress delivery normally is within 3 working days,you can select Qquick or store pick up option if you are urgent,thank you.

    //
    (Mar 05, 2019 18:12)
    Eight & Crate 2019-03-05
  • Answered
    Question
    jaz******* 2019-03-04
    Question
    Is the vinyl pink plain ? I don't wan hello kitty on it
    Answer
    Dear Customer,

    the vinyl pink do not come with pouch,and is mixd white and pink,no hello ketty on it,you are most welcome to give us a call(69048389) if need more information,thank you.
    Eight & Crate 2019-03-04
    Question
    Okay, thank you. Just wanna make sure it's plain .. so that I can place order. Many thanks . It's big size?
    Answer
    Hi,
    the tile is size #40,is a common size we use.

    ..
    (Mar 06, 2019 10:09)
  • Answered
    Question
    jor******* 2019-02-19
    Answer
    Dear Customer,
    yes ,it come with animal ,fei and joker tile.

    //
    (Feb 21, 2019 11:51)
    Eight & Crate 2019-02-19
  • Answered
    Question
    pen******* 2019-02-12
    Answer
    Dear Customer,

    our tiles size is standard size of 38 and 40..
    Eight & Crate 2019-02-13
  • Answered
    Question
    ede******* 2019-01-24
    Answer
    Dear Customer,

    pls contact 94892649 with order no. , for specified the denomination, we have $1, $5, $10, $20, $50 and $100
    Eight & Crate 2019-01-25
  • Answered
    Question
    jny******* 2019-01-19
    Answer
    Private Enquiry
    Eight & Crate 2019-01-21
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Policy & Notice
How to Return/Exchange