Dear customer, can you kindly provide us with the following images to assist with the investigation:
1. A clearer image of the 1 tin of dented milk powder.
Meanwhile, please keep the product aside.
We will check and get back to u as soon as we received the required information. Thank you.
Dear customer, we will arrange to do a 1-to-1 exchange with u by this weekends. There will be a call prior to the exchange. Meanwhile, please keep the 1 tin aside, the despatch will collect from u. Once again, thanks & sorry for any inconvenience caused.
(Apr 23, 2018 17:26)