Traditional Baked Mooncakes (Choice of 8 Flavours) (Box of 4)(Mooncake Festival)
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  • e-Ticket

Fragrance FoodstuffTraditional Baked Mooncakes (Choice of 8 Flavours) (Box of 4)(Mooncake Festival)

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Customer who recommended this item
2683
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Place of origin
Condition New Product
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Choice of 8 types of Traditional Mooncakes! 29 Redemption Outlets islandwide!
Redemption Method Strictly via Qoo10 Mobile App Redemption only
Redemption Outlets 29 outlets islandwide* (See participating outlets)
Note Redemption outlet MUST be selected during purchase

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Photo Review (1,386)

Customer Review (2,463)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 17, 2019 leo*** (SG SG)
Highly Recommend Sep 15, 2019 nhl*** (SG SG)
Highly Recommend Sep 15, 2019 swj*** (SG SG)
Highly Recommend Sep 15, 2019 cho*** (SG SG)
Highly Recommend Sep 15, 2019 gay*** (SG SG)
Highly Recommend Sep 15, 2019 lml*** (SG SG)
Highly Recommend Sep 14, 2019 su_*** (SG SG)
Highly Recommend Sep 13, 2019 sxf*** (SG SG)
Highly Recommend Sep 13, 2019 evo*** (SG SG)
Highly Recommend Sep 13, 2019 dod*** (SG SG)

Item Q&A(163)

Status
Question & Answer
  • Answered
    Question
    joy******* 2019-09-03
    Answer
    Private Enquiry
    FRAGRANCE FOODSTUFF PTE LTD 2019-09-04
  • Answered
    Question
    awi******* 2019-09-03
    Answer
    Private Enquiry
    FRAGRANCE FOODSTUFF PTE LTD 2019-09-03
  • Answered
    Question
    ant******* 2019-09-03
    Answer
    Hello! The RSP is $46. Thank you very much! :)
    FRAGRANCE FOODSTUFF PTE LTD 2019-09-03
  • Answered
    Question
    jtc******* 2019-08-20
    Answer
    Hi! Our allocated quantity for Qoo10 has been sold out. There are weekly promotions going on at our outlets. Please visit our outlet for more information :) Thank you very much! :)
    FRAGRANCE FOODSTUFF PTE LTD 2019-08-20
    Question
    Thank you for your response and other alternatives:)
    Answer
    No problem! Have a great day! :)
  • Answered
    Question
    kin******* 2019-08-20
    Answer
    Hi! Our allocated quantity for Qoo10 has been sold out. There are weekly promotions going on at our outlets. Please visit our outlet for more information :) Thank you very much! :)
    FRAGRANCE FOODSTUFF PTE LTD 2019-08-20
  • Answered
    Question
    nus******* 2019-08-17
    Answer
    Hi! Yes, they are individually wrapped in plastic before they are placed in the box Thank you! :)
    FRAGRANCE FOODSTUFF PTE LTD 2019-08-19
  • Answered
    Question
    ali******* 2019-08-15
    Answer
    Hi! For this year, the formulation for the white lotus mooncake has changed slightly. It's our oversight and we have informed the Qoo10's designer to help with the amendment. The rest of the mooncakes are the same and have no preservative. Thank you fro your feedback!
    FRAGRANCE FOODSTUFF PTE LTD 2019-08-16
  • Answered
    Question
    Joa******* 2019-08-10
    Answer
    Hi, it would be good if you can let us know the date and rough timing of the collection if you are intending to do early collection. We will then arrange the backend logistics to ensure that you can collect your items smoothly. Thank you! :)
    FRAGRANCE FOODSTUFF PTE LTD 2019-08-13
    Question
    Great thank you! If I order by morning, can I opt to collect sometime late this week or next week?
    Answer
    Yes sure, no problem. Just let us know your preferred outlet for collection, date and rough timing after you've ordered so that we can make the necessary arrangement - can contact us via Qoo10's app or email to sales@fragrance.com.sg. Thank you! :)
    Question
    Thank you i will place my orders by tonight! And state in memo!
    Answer
    Hi! Have gotten the request for 1 box of Pure White Lotus with 1 Yolk and 1 box of Pure White Lotus with 2 Yolks for early collection on 19/8 at Bedok Branch :) We have arranged the logistics and have also informed the shopkeeper about this arrangement.

    Hope you dont mind us stating this down to prevent any potential misunderstanding for future customer who are reading through the Q&A: Please contact us via Qoo10's app or email to sales@fragrance.com.sg for any special request (e.g. early collection) as we might miss them when it's stated in the memo.

    Thank you very much! :)
    Question
    Thank you and I will be dropping a note to the Fragrance sales email you stated above. Thanks for assisting and good day to you!
    Answer
    Hello! We have arranged everything for your order to be collected on Monday :) Don't have to email us le! Enjoy your weekend! Thank you! :)
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