[Official E-Store] 3M™Hot Cold Room Temperature Water Dispenser FREE Compact Spin Mop
3 items sold
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3M[Official E-Store] 3M™Hot Cold Room Temperature Water Dispenser FREE Compact Spin Mop

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Customer who recommended this item
80
Customer Satisfaction Score
92%
  • Product 100%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Return and exchange policy for wrong, defective, shortage. Seller Apr 19, 2016
Return and exchange policy - period and process Seller Apr 19, 2016
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (41)

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Customer Review (80)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 02, 2019 nic*** (SG SG)
Highly Recommend Mar 24, 2019 lav*** (SG SG)
Highly Recommend Mar 18, 2019 fyc*** (SG SG)
Highly Recommend Mar 15, 2019 Ajn*** (SG SG)
Highly Recommend Jan 08, 2019 zxw*** (SG SG)
Highly Recommend Dec 25, 2018 Bla*** (SG SG)
Highly Recommend Nov 23, 2018 kaw*** (SG SG)
Highly Recommend Aug 17, 2018 bbo*** (SG SG)
Highly Recommend Jul 05, 2018 zur*** (SG SG)
Highly Recommend Feb 10, 2018 far***

Item Q&A(150)

Status
Question & Answer
  • Notice

    Return and exchange policy for wrong, defective, shortage.

    What to do if any shortage of item or wrong item received?
    > Provide picture of the item contents within the parcel package.
    > Provide picture of the parcel package with the delivery information.
    > Shipping fee will be incurred from seller end.

    What to do if defective item received?
    > Provide picture of the defective area of the received item.
    > Provide video of the non-functioning of the product. (For electronic products).
    > Shipping fee will be incurred from seller end.
    3M Singapore
  • Notice

    Return and exchange policy - period and process

    What is the period of submission of claims?
    > Return of exchange of items will be applicable within 7 days upon receiving of the item.

    If any change of mind from buyer's end?
    > We do not provide exchange/ return nor refund for change of mind.

    How to submit return or exchange?
    > Login into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'.
    > We will assess the claim issue with the provided picture and inform on the progress.
    3M Singapore
  • FAQ

    How does it heat water, does hot water ever run out?

    The dispenser heats the water in the heating tank which draws water from the filtered water tank. The heating tank heats up the water and keeps the water hot without reboiling the water. Whenever the hot water runs empty, it will draw water from the filtered water tank and heat up within 1.3 minutes for another tank of hot water.
    3M Singapore
  • FAQ

    Where does water come from?

    The water inlet to the dispenser comes from your household water piping typically in the kitchen sink tap. You could engage with our installer team or your preferred plumber/contractor to conceal water piping from your household water piping to dispenser in your preferred aesthetic method.
    3M Singapore
  • FAQ

    How to use hot-standby mode?

    Hot stand-by button also serves as a child lock. Press the hot-standby button until you see the red LED above the button lit up and press the water dispensing button below for hot water. You can refer to the user manual which describes all machine function buttons in detail.
    3M Singapore
  • FAQ

    Does price include delivery and installation?

    The promotional price includes Free Delivery and Standard Installation i.e. product installation to existing home kitchen sink tap with connector, including filter cartridge, water tubings and dispenser functional verification.
    3M Singapore
  • FAQ

    How often must we change the filter cartridge? How do I change the filter cartridge?

    Each filter cartridge lasts around 6 to 8 months. When it is time to change, you will notice that the water flow is much slower than usual. To change the cartridge - 1. Simply twist the cartridge clockwise and pull down to uninstall the used cartridge. 2. Replacing with new cartridge, align and insert cartridge to head assembly, then twist the cartridge counter clockwise to securely lock it. Bear in mind that new cartridges need to go through their first round of water filtration and the water filtered needs to be discarded. Continue your usual water consumption with the water filtered from the second round onwards with the new cartridge.
    3M Singapore
  • Answered
    Question
    mei******* 2019-04-11
    Answer
    Hi, there's an ongoing promotion for 3M™Hot Cold Room Temperature Water Dispenser. You can get FREE Compact Spin Mop for every purchase of the HCD Unit.
    3M Singapore 2019-04-11
  • Answered
    Question
    ali******* 2019-03-29
    Answer
    The filter is made in Mexico. Machine is made is Korea
    The UV replacement is $200 and needs to be changed once every 2 years.
    3M Singapore 2019-03-29
  • Answered
    Question
    eri******* 2019-03-13
    Answer
    Dear customer, there no special promotion for this month
    3M Singapore 2019-03-13
  • Answered
    Question
    kal******* 2019-03-12
    Answer
    Private Enquiry
    3M Singapore 2019-03-13
  • Answered
    Question
    Ivy******* 2019-03-09
    Answer
    Hi,
    The water in the tank does not hit boiling point and will be maintained at around 80-85 degrees.
    There is a video on our website that teaches how to drain out the water.
    http://www.jestac.com.sg/videos/
    3M Singapore 2019-03-11
  • Answered
    Question
    Ivy******* 2019-03-05
    Answer
    Dear customer, promotion of free refill was over, there no more free gift, thanks
    3M Singapore 2019-03-06
  • Answered
    Question
    tri******* 2019-02-22
    Answer
    Private Enquiry
    3M Singapore 2019-02-22
  • Answered
    Question
    lau******* 2019-02-21
    Answer
    Private Enquiry
    3M Singapore 2019-02-21
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1769 GEYLANG BAHRU #02-04 Kallang Distripark

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Policy & Notice
How to Return/Exchange