The Home Shoppe
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[Keter] Bistro Set/ 2 Chairs + 1 Table/ Furniture Set/Brown / Local stocks/ Outdoor Waterproof
259.00

THE HOME SHOPPE[Keter] Bistro Set/ 2 Chairs + 1 Table/ Furniture Set/Brown / Local stocks/ Outdoor Waterproof

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  • Retail Price
    $399.00
    Q-Price
    $259.00
  • Credit Card Benefit
    0% Interest Instalment Plan(max 24 months) Details
  • Shipping From
    Domestic
    Shipping RateDomestic
    •   Shop Info

      Usable within 30 days from payment date

      Cancellation : Within 1days from payment date

  • Item Qty
    plus count minus count
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Customer who recommended this item
8 (Based on 8 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Refund or Exchange Seller 2016-04-21
more
Manufacturer/
Place of origin
KEter / Israel Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(6220 0092 / thehomeshoppe@kaidi.com.sg)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description keter outdoor bistro dining set, waterproof, round table 2 chairs set , from the home shoppe
BOOKMARK 1 2 3 4 5 6 7

Photo Review (5)

Item Q&A(6)

Status
Question & Answer
Date
Member
Notice
Seller

Any return or exchange of items will be applicable within 7 days upon receiving of the item
For all exchange and refund, kindly call us directly at +65 6220 0092, email us at thehomeshoppe.com.sg or qpost us with the following details:

- Order Number
- Image of defective part, wrong item
- Name and Contact number

Defective item issue
1) Change of Cabinet/Furniture/Other bulkier storage items
We will provide a 1 to 1 exchange and send directly to customer's address.

2) Change of defective parts (or exchange for other smaller household items)
Customer is required to visit our store for a 1 to 1 exchange should items be faulty, or for smaller parts we will mail out to customers directly

How to submit return or exchange?
Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'

FAQ
Seller

For any damaged, missing spare parts issue, please kindly call us directly at 6220 0092 for faster response or send us an email with the damaged parts so that we can advise accordingly. For any return, customers are to bear the shipping cost for the item to be delivered back to our office, or you can bring the item to our office for refund/return. Once orders has been received, we are unable to change the options/design or colour for you to avoid confusion and delayed shipping. Thank you for your kind understanding.

FAQ
Seller

Seller Delivery: 2 to 5 Working days. We only deliver during MON - FRI, 11am to 5pm. | For all outdoor garden sheds on-site assembly, kindly take note delivery schedule is 5 to 10 working days due to on-site assembly. | Qxpress: 2 - 3 working days (non peak) 3 - 5 working days (peak). Delivery Mon - Sat (Timing not advisable) | Singpost Normal Mail: 2 - 7 working days

FAQ
Seller

For all small items, you can purchase the re-delivery option using this link: http://list.qoo10.sg/item/RE-DELIVERIES-ONLY/426857327#customerTabWrap1, for bigger items like cabinets and sofa, you may call us at 6220 0092 and arrange for delivery at $25 per location. Thank you!

FAQ
Seller

All items can be purchased on qoo10, as well as our showroom at 39 Keppel Road, Tanjong Pagar Distripark, #04-10 Singapore (089065), you may also visit our website at www.thehomeshoppe.com.sg to view the full product collection we have. However there may be price difference due to qoo10 running their own promotion and coupon discount, so do kindly compare prices and select your preferred channel of purchase as we might not be able to extend the same offer price to you instore.

FAQ
Seller

For all self collection, kindly print our the voucher/e-ticket or show us via your phone using the Qoo10 app. Without the e-ticket/code we may not be able to allow you to redeem your items. Do kindly call us before you come down to ensure items are instock, Tel: 6220 0092 We're located at: 39 Keppel Road, Tanjong Pagar Distripark #04-10/01 Singapore (089065) Opp the Old Tanjong Pagar Railway Station Take Passenger Lift No.5 Opening Hours: MON - FRI (9AM TO 5PM)

FAQ
Seller

Delivery usually is within 2-5 working days. Do let us know if you still have not received your parcel or items after 10 days. Thank you!

FAQ
Seller

Please note that qxpress do not deliver at specific timing and date, they deliver by route. thus sending us messages or memo about only deliver at night time will be ignore. Qxpress will sms or call you to schedule for delivery date and timing. We seek your kind understanding.

Answered
2018-03-31
san*******
User

Hi. Can I order extra chairs? And how much per chair? How to select order? Thanks

User

HI, you have to purchase from the individual listing with the chairs.

Answered
2018-03-22
Kia*******
User

Hi there, for self pick up is this set in boxes? can it fit into car boots?

User

Hi, depending on the model of vehicle, it can fit most car backseats.

User

Comes in boxes?

User

The entire set comes flat packed in a box. Size is just enough to fit vertically in the back seat for most vehicles. As long as the door is wide enough.

Answered
2016-07-10
sch*******
User

HI

Can I take a look of this set at your store?

User

Dear customer. We open Mondays to Fridays between 9am - 5pm. Closes on Saturday, Sunday & PH. On weekdays, we open throughout lunch hours as well. We only have dark grey. Thank you.

Answered
2016-07-09
pat*******
User

Would like to self collect. Can please provide information on weight and size of packing. Thanks! (Bistro Set/2 chairs+1table)

User

Dear customer, you may self collect from our office. The weight and dimensions of the bistro set is approx W 74CM X H 32CM X D 62CM. Weight: 10Kgs

Answered
2016-01-26
dor*******
User

Dear Seller,

Order No. 100333112 (161322841)

To my surprise, I just received a notification on the cancellation from your side of the item I had already purchased on Jan 18, 2016 and payment done via VISA. I had been given by your store a period from Jan18 - Feb17, 2016 for self collection, which I was planning to do some day this week. (See the attachment)

How could you cancel my completed and valid purchase with available stock indicated when I completed the transaction? You provided the reason for cancellation is 'out of stock', which puzzles me why it took you 9 days to realize the stock is out. I do not find your reason valid, and I find your customer service unsatisfied. I would expect you could have contacted me for early collection if your store have oversold the items to other customer. It is truly a disappointment for my experience with your store.

User

Hi,

We're truly sorry for this incident as we realised that the balance bistro sets that are left in our stores are defective and we have only been informed of this incident the day before, which is why we had cancelled your order at such a later date. We're deeply sorry for any inconveniences.

We do have display sets at our showroom at discounted price if you are still interested.

Once again we apologize for any inconvenience caused.
Thank you!

Answered
2015-12-01
mar*******
User

Hi, Is constant exposure to rain and sun OK?
My balcony is small and very exposed.

Thanks
Maryanne

User

Hi, this Bistro set is meant for outdoor. It's material are made for outdoor purposes -rain or shine no issue.

Address
TANJONG PAGAR DISTRIPARK 39 KEPPEL ROAD #04-01/10
Available during
MON~FRI : 9:00am ~ 5:00pm SAT, SUN, Holiday : day off
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