❤APPLY 20% SHOP COUPON❤SUPER FRESH STOCKS ❤KR LATEST INNOVATION-FERMENTED CLEANSERS❤
109 items sold
9.7

NEOGEN DERMALOGY❤APPLY 20% SHOP COUPON❤SUPER FRESH STOCKS ❤KR LATEST INNOVATION-FERMENTED CLEANSERS❤

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Group Buy Pricehelp
US$37.30 US$9.70
Deal is ON!100%
Purchased498 Purchased
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Customer who recommended this item
1743
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
(IMPORTANT) SHIPPING - PARTIAL DELIVERY Seller Jan 29, 2016
Disclaimer Seller Jun 01, 2018
AGREEMENT Seller Jan 04, 2019
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Manufacturer/
Place of origin
KOREA Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

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Customer Review (1,730)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 21, 2019 sho*** (SG SG)
Highly Recommend Mar 20, 2019 bea*** (SG SG)
Highly Recommend Mar 17, 2019 y.l*** (SG SG)
Highly Recommend Mar 16, 2019 shi*** (SG SG)
Highly Recommend Mar 15, 2019 jin*** (SG SG)
Highly Recommend Mar 12, 2019 cor*** (SG SG)
Highly Recommend Mar 10, 2019 kmi*** (SG SG)
Recommend Mar 09, 2019 jam*** (SG SG)
Recommend Mar 08, 2019 ver*** (SG SG)
Highly Recommend Mar 08, 2019 sim*** (SG SG)

Item Q&A(142)

Status
Question & Answer
  • Notice

    (IMPORTANT) SHIPPING - PARTIAL DELIVERY

    Should shipment be delayed due to circumstances COCOMO cannot be made liable for, the available item(s) will be sent via the primary mode of delivery the buyer first selected. The buyer hereby assigns the partial delivery to be done via Normal Mail (Singpost) with proof of delivery. If buyer wants to opt out for partial delivery, buyer has to notify seller that only complete orders can be sent. This can be done by dropping a note at MEMO TO SELLER page before carting out their purchases.
    COCOMO
  • Notice

    Disclaimer

    While COCOMO strives to ensure the accuracy of its product images and information, some manufacturing changes to packaging and/or ingredients may be pending update on our site. Although items may occasionally ship with alternate packaging, freshness is always guaranteed. We recommend that you read labels, warnings and directions of all products before use and not rely solely on the information provided by COCOMO.
    COCOMO
  • Notice

    AGREEMENT

    By shopping in COCOMO Qoo10, you agree to be bound by the Terms and Conditions and decisions of OUR COCOMO PTE LTD.
    COCOMO
  • Notice

    Shipping Info_Timing_Change memo

    We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

    If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)
    COCOMO
  • Notice

    CANCEL / REFUND


    ***Return Policy***
    Items will be exchanged unless the product is incorrect or faulty within 7 days of purchase and the item must be in its original condition.

    ***Exchange Policy***
    For all types of exchange inquiry, there will be shipping charges plus an admin charge per item exchange and we will only allow an exchange for once.
    If buyer wants to avoid paying these charges, all exchanges can take place in person in our warehouse after our confirmation.

    ***Refund Policy***
    *Please note, we are unable to process refund for any reason.
    COCOMO
  • Notice

    VERY IMPORTANT: SINGPOST NORMAL MAIL

    All parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is AT YOUR OWN RISK. STRICTLY NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

    We do provide the photo proof of your NORMAL MAIL parcel. However, do understand that we will take 3-14 working days to extract the photo proof of your parcel from our CCTV or Phone Devices. Any inquiry in regards to normal mail will be answered via WATSAPP (+65 8425 5525) or QPOST within 3-7 working days only.

    Thank you very much for your understanding and cooperation!
    COCOMO
  • Notice

    FREE DELIVERY ABOVE $70 FOR SAME SHIPPING GROUP

    The shipping fees will not be included if you decide to spend $70 in COCOMO under the same shipping group. You may combine any items in our shop to get free Qxpress delivery above $70 spent in COCOMO. Kindly select Qxpress $3.99 for ALL item listings. The shipping fees will not be included when you cart out.
    COCOMO
  • Answered
    Question
    kes******* 2019-03-16
    Answer
    Dear Customer,
    Item is ready and instock now
    Have a blessed day ahead!
    Feel free to WATSAPP us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
    (Note: QPOST inquiry takes 24h-48h,within working hours to reply)

    COCOMO 2019-03-16
  • Answered
    Question
    cto******* 2019-02-25
    Answer
    Private Enquiry
    COCOMO 2019-02-26
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    jec******* 2018-12-29
    Answer
    hi
    white truffle is restocking and will arrive next week
    for neogen multiplay
    please take a video and watsapp to 8425 5525
    Have a blessed day ahead!
    Feel free to WATSAPP us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
    (Note: QPOST inquiry takes 24h-48h,within working hours to reply)
    COCOMO 2018-12-29
    Question
    Ok, video sent. Pls checked ur whatspp.
    Answer
    okay sure
    our team will follow up
    Have a blessed day ahead!
    Feel free to WATSAPP us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
    (Note: QPOST inquiry takes 24h-48h,within working hours to reply)
  • Answered
    Question
    jec******* 2018-12-24
    Answer
    Dear Customer,
    If you mix any 5 neogen items in the same listing, you will get 1 free white truffle mask
    Have a blessed day ahead!
    Feel free to WATSAPP us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
    (Note: QPOST inquiry takes 24h-48h,within working hours to reply)
    COCOMO 2018-12-25
  • Answered
    Question
    bim******* 2018-12-15
    Answer
    Hi,
    there are 90 pads.
    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
    (NOTE: WE TAKE 2-3 DAYS TO RESPOND TO QPOST INQUIRIES)
    COCOMO 2018-12-17
  • Answered
    Question
    riz******* 2018-11-01
    Answer
    hi
    for product help, please connect with us at 8425 5525


    hi
    we have ready stocks and we can process all orders asap
    yes, u can combine the shop and cart coupons to be used together on 9 - 11
    we will do our best to get them to you soonest
    please drop us a text once u carted out
    We will be most willing to assist u here if u need further assitance
    Feel free to WATSAPP us at 8425 5525 should you need further and immediate assistance.
    . Please follow our instagram @cocomo.65 for daily beauty updates & access to VIP cocomo shop coupons!
    Do note that qpost inquiries take 1-3 working days for us to respond
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
    COCOMO 2018-11-05
  • Answered
    Question
    cin******* 2018-10-20
    Answer
    Dear Customer,
    There is no pore brush for the latest version
    We will be most willing to assist u here if u need further assitance
    Feel free to WATSAPP us at 8425 5525 should you need further and immediate assistance.
    Do note that qpost inquiries take 1-3 working days for us to respond.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
    COCOMO 2018-10-20
  • Answered
    Question
    ult******* 2018-09-29
    Answer
    Dear Customer,
    thank you for your interest to purchase
    Qprime listings and other listings are different
    so u need to purchaseabove $50 of qprime listing to get free delivery
    if you have Qprime + singpost, then you have to pay the highest delivery fees
    free delivery will be waived for all listings of the same delivery mode that meets each shipping conditions
    we hope this explains dear
    thankyou !
    COCOMO 2018-09-29
    Question
    Both are QExpress and it says Pay only one shipping fee for purchasing multi items among same shipping fee group items in a cart. Both are under the One Shipping Group
    Answer
    hi
    it will be best if u can screenshot and watsapp to us at 8425 5525 so we can assist you asap
    Have a blessed day ahead!
    Feel free to WATSAPP us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
    (Note: QPOST inquiry takes 24h-48h,within working hours to reply)
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