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RINGKE[1DAY SUPER SALE!]★Rearth Ringke Case★iPhoneXS/Note 9/8/S9/S8/Plus/iPhoneX/8/7/6/Plus/S7/Edge/A8/201

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Customer who recommended this item
524
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return/Exchange Policy Seller Jun 30, 2016
RESPONSIBILITY FOR CHOOSING NORMAL MAIL Seller Jun 30, 2016
Delivery Options Seller Jun 30, 2016
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Manufacturer/
Place of origin
REARTH Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description ★GENUINE★Rearth Ringke Case★iPhoneXS/Note 9/8/S9/S8/Plus/iPhoneX/8/7/6/Plus/S7/Edge/A8/2018/G6 Casing
BOOKMARK 1 2 3 4 5 6 7

Photo Review (179)

Customer Review (535)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 16, 2018 joa***
Highly Recommend Oct 04, 2018 est***
Netural Sep 30, 2018 buz***
Recommend Sep 26, 2018 myt***
Highly Recommend Sep 16, 2018 sou***
Highly Recommend Sep 16, 2018 zod***
Highly Recommend Sep 14, 2018 myt***
Highly Recommend Sep 14, 2018 ang***
Highly Recommend Sep 11, 2018 ben***
Highly Recommend Sep 09, 2018 ale***

Item Q&A(42)

Status
Question & Answer
  • Notice

    Return/Exchange Policy

    1. Submission of claims

    Any return of exchange of items will be applicable within 7 days upon receiving of the item

    2. Any shortage of item or wrong item received

    Provide picture of the item contents within the parcel package
    Shipping fee will be incurred from seller end

    3. Defective item issue

    Provide picture of the defective area of the received item
    Shipping fee will be incurred from seller end

    4. Any change of mind from buyer's end

    Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    Provide picture of the item to seller end
    Shipping fee will be incurred from buyer's end

    5. How to submit return or exchange from the buyer's end?

    Please log in into your buyer account under "MyQoo10" >Shopping List>Cancel/Refund/Non-Receipt>Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    Q-commerce
  • Notice

    RESPONSIBILITY FOR CHOOSING NORMAL MAIL

    Dear buyers, we respect if you choose normal mailing.
    But if the item is lost during transit, we will not be responsible for the lost.
    Nowadays, there's increasing online shoppers so Singpost have more parcels to deliver than in the past, this is why there's always delayed.
    Customers who have opt for normal mail is deemed to have agreed to be responsible for if there is any lost during delivery.
    Dont come and tell us that u have never lost any normal mail before.
    Do take note, NOTHING IS IMPOSSIBLE! We can't predict anything happened!
    If you can't accept,please select the registered mail as it have tracking number to track your items but normal mail don't have, hope you understand!
    We strongly advise customers to opt for registered mail especially during peak seasons during holidays as there are 50% more risk of getting lost mails.
    We respect your choice and I hope you respect us too. Thank u very much!
    Q-commerce
  • Notice

    Delivery Options

    Please take note that Q-commerce is using Singpost for all Normal and Registered Mailing.
    Normal Mailing (You are taking your own risk): 3 - 30 working days (Takes slightly longer time during peak periods - X'mas/ CNY/ etc...)
    Registered Mailing: 2 - 5 working days

    Please take note: Q-COMMERCE DOES NOT RESPONSIBLE ON ANY LOST/ DAMAGED ITEMS!

    Thank you for your understanding.
    Q-commerce
  • FAQ

    How come I still haven't receive my item yet??? When will it arrive?

    Dear customer, we have sent out the item on the date stated in your Qoo10. We are not postman, we dont know when u will receive it. If you have chosen registered mail, you are able to check thru Singpost website. But if you have opt for normal mail,we are not able to track the location of the item. Please note that upon placing order, customers are responsible for any delayed or lost mails during delivery as stated in our listing. We strongly advise customer to opt for registered mail to avoid any lost for missing mails and average loss mails in Singpost is 5 out of 100 parcels. Dont come and tell us that u have never lost any normal mail before. Do take note, NOTHING IS IMPOSSIBLE! We cant predict anything happened! We strongly recommend all customers opt for Registered Mail. Thank you for your understanding. =)
    Q-commerce
  • Unanswered
    Question
    jul******* 2018-10-12
  • Answered
    Question
    dor******* 2018-09-26
    Answer
    Dear Customer
    Thank you for using.
    I do not know what model of mobile phone you use.
    FlexS Pro is only available for iPhone X / XS.
    Thank you.
    Q-commerce 2018-09-26
    Question
    I'm using the iPhone X. FlexS Pro is leather backing and the FlexS is wavey backing?
    Answer
    Hi Customer,
    Both products have the same design. FlexS is made of PU leather on the back and FlexS Pro is hard coated on the back. There is a difference in the material of the back cover. Thanks.
  • Answered
    Question
    ket******* 2018-09-09
    Question
    sorry do you sell tempered glaas for note 9?
    Answer
    Hi Customer,
    Rinke Air Case does not pop up the tempered glass when attached to the full-curved tempered glass made in a case-friendly size. Please connect to this link to purchase full-curved tempered glass. Thanks.
    https://www.qoo10.sg/g/506452833
    Q-commerce 2018-09-10
  • Answered
    Question
    elv******* 2018-08-31
    Answer
    Hi Customer,
    I apologize for the late reply. All of the Ringke Onyx cases for Galaxy S7 Edge models are out of stock. Inventory changes in real time. Please understand. Can you change to another case? Or do we want to cancel the order of the product? We look forward to your prompt reply. Sorry for the inconvenience. Thanks.
    Q-commerce 2018-08-31
    Question
    Hi, please cancel the order of the product. Please let me know if i need to do anything to the order at my end for the cancellation.
    Answer
    Hi Customer,
    OK. We will cancel your order. Sorry for the inconvenience. Thanks.
  • Answered
    Question
    amo******* 2018-08-26
    Answer
    Hi Customer,
    We had previously emailed you about this issue and there was no reply. We have registered the option incorrectly. Rinke Air Case For Galaxy Note 9 models, rose gold color is not produced. Only clear, smoke black and aqua blue colors will be produced. Can you change the color? We look forward to your prompt reply. Sorry for the inconvenience. Thanks.
    Q-commerce 2018-08-27
  • Answered
    Question
    tee******* 2018-08-25
    Answer
    Hi Customer,
    Sorry. We can't do self collection. Please understand. Thanks.
    Q-commerce 2018-08-27
  • Answered
    Question
    win******* 2018-08-21
    Answer
    Private Enquiry
    Q-commerce 2018-08-22
  • Answered
    Question
    mes******* 2018-08-18
    Answer
    Hi Customer,
    Yes. There is inventory. Your order will be shipped today. Thanks.
    Q-commerce 2018-08-20
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Address
UBI TECHPARK 10 UBI CRESCENT #02-67 (Left Entrance) Singapore

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Policy & Notice
How to Return/Exchange