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Umbrella - Automatic / Anti-UV Coating / UPF50 / Lightweight / Heat Reduction / Flower Print
61 items sold
2.90

Umbrella - Automatic / Anti-UV Coating / UPF50 / Lightweight / Heat Reduction / Flower Print


Customer who recommended this item
1284
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Our Delivery Promises & 3.00PM Daily Cut-Off Time Seller Jul 05, 2016
SingPost Normal Mail vs SingPost SmartPac Seller Jul 05, 2016
Return/Exchange Policy (1) Seller Apr 27, 2016
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Manufacturer/
Place of origin
Singapore Condition New Product
Shipping From From Overseas (Singapore)
help
Material Tempered Glass
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (536)

Customer Review (1,182)

Customer Review board
Rating Feedback Date Written by
Recommend Sep 16, 2019 zul*** (SG SG)
Recommend Sep 15, 2019 shi*** (SG SG)
Highly Recommend Sep 14, 2019 wei*** (SG SG)
Highly Recommend Sep 12, 2019 cat*** (SG SG)
Highly Recommend Sep 10, 2019 sim*** (SG SG)
Highly Recommend Sep 10, 2019 elv*** (SG SG)
Highly Recommend Sep 09, 2019 cec*** (SG SG)
Highly Recommend Sep 06, 2019 a78*** (SG SG)
Highly Recommend Sep 02, 2019 mac*** (SG SG)
Highly Recommend Sep 02, 2019 aja*** (SG SG)

Item Q&A(61)

Status
Question & Answer
  • Notice

    Our Delivery Promises & 3.00PM Daily Cut-Off Time

    Dear Customers,

    We work hard to ensure that your items are shipped out to you in the fastest possible time.

    These are our delivery promises to you:

    - For orders received before 3.00PM on any business day, we promise to ship them out within the same day.
    - For orders received after 3.00PM on any business day, we will ship them out on the next working day.
    - For orders received over the weekends and on public holidays, we will ship them out on the next working day.

    ** There are unexpected situations where it may take a little longer than usual for us to process your orders due to high order volume (especially during the weekends and public holidays). In such instances, we seek your patience and understanding if a little more time is required for us to ship out your orders as we work at our maximum capacity.

    Thank you.

    BANN & CO.
    BANN & CO.
  • Notice

    SingPost Normal Mail vs SingPost SmartPac

    Dear Customers,

    We provide shipping to you via the following 2 methods that you can select when placing your order:

    1. SingPost Normal Mail

    - Cheapest shipping method
    - Delivered to your letterbox
    - Takes 1-5 business days to be delivered depending on SingPost and your area postman
    - No tracking number to track status

    2. SingPost SmartPac

    - Cost abit more
    - Items delivered to your door step. If no one is around, postman will deliver items to your letterbox. If letterbox is full, a delivery advice will be issued so you can request for re-delivery or collect at the nearest post office
    - Takes 1-5 business days to be delivered
    - Tracking number is provided so you can track the status via SingPost website

    Thank you.

    BANN & CO.
    BANN & CO.
  • Notice

    Return/Exchange Policy (1)

    Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information
    -Shipping fee will be incurred from seller end


    Defective item issue
    -Provide picture of the defective area of the received item
    -Provide video of the non-functioning of the product. (For electronic products)
    -Shipping fee will be incurred from seller end
    BANN & CO.
  • Notice

    Return/Exchange Policy (2)

    Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    -Provide picture of the item to seller end
    -Shipping fee will be incurred from buyer's end


    How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress
    BANN & CO.
  • Answered
    Question
    Yan******* 2019-09-01
    Answer
    Hi,

    Thank you for your message.

    So sorry, we don't offer the option to do self-collection.

    SingPost typically take around 1-5 working days to deliver. There is a chance you may receive by Wednesday if your order has already been placed by now but we can't make any guarantees as actual delivery time will still be dependent on SingPost.

    Let us know if you have any other questions.

    Thank you.

    Best Regards,
    BANN & CO.
    BANN & CO. 2019-09-02
  • Answered
    Question
    mil******* 2019-07-31
    Answer
    Hi,

    Thank you for your message.

    For bulk order, you need to place a pre-order first and the items will be delivered to you in around 2-3 weeks. Delivery will be free of charge and you'll be provided with a courier tracking number to track the delivery status.

    If you are alright with this, may I know which umbrella series are you looking at getting? Let us have the quantity for the respective colour you need.

    We'll then provide you with the instructions to place the order.

    Thank you.

    Best Regards,
    BANN & CO.
    BANN & CO. 2019-07-31
  • Answered
    Question
    nad******* 2019-06-18
    Answer
    Private Enquiry
    BANN & CO. 2019-06-18
    Question
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    flt******* 2019-05-20
    Answer
    Hi,

    Thank you for your message.

    We sell a few different umbrella series on our product page. Some may cost more than others.

    If you are looking for the $4.29 umbrella, please select the Magic Umbrella' series.

    Let us know if you have any other questions.

    Thank you.

    Best Regards,
    BANN & CO.

    BANN & CO. 2019-05-21
  • Answered
    Question
    fia******* 2019-05-09
    Answer
    Hi,

    Thank you for your message.

    There will no longer be any re-stock for the Black Lemon Umbrella series for the time being.

    You may wish to consider our Anti-UV Lightweight Umbrella which is also compact and comes with UPF protection.

    Let us know if you have any other questions.

    Thank you.

    Best Regards,
    BANN & CO.



    BANN & CO. 2019-05-09
  • Answered
    Question
    lee******* 2019-04-24
    Answer
    Hi,

    Thank you for your message.

    Do you mean our Black Lemon Umbrella series? There will not be any more restock for this series for the time being.

    You can consider the Anti-UV Lightweight Umbrella. It's as small and lightweight and also have UPF protection.

    Let us know if you have any questions.

    Thank you.

    Best Regards,
    BANN & CO.
    BANN & CO. 2019-04-25
  • Answered
    Question
    Ycy******* 2019-04-24
    Answer
    Private Enquiry
    BANN & CO. 2019-04-24
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    alv******* 2019-04-18
    Answer
    Hi,

    Thank you for your message.

    Our Extra Large Foldable Umbrella does not have UV protection. It's designed and made more for strong wind and rain.

    Let us know if you have any other questions.

    Thank you.

    Best Regards,
    BANN & CO.
    BANN & CO. 2019-04-18
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Policy & Notice
How to Return/Exchange