Suu Balm
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POWER MINISHOP RATE 90%
TRAVEL SIZE 15ml! ★Suu Balm★ Rapid Itch Relief Moisturizing Cream ★ECZEMA★ PROVEN EFFECTIVE
45 items sold
5.1

Suu BalmTRAVEL SIZE 15ml! ★Suu Balm★ Rapid Itch Relief Moisturizing Cream ★ECZEMA★ PROVEN EFFECTIVE


Customer who recommended this item
1911
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(qoo10sb@apexpharmacy.com.sg)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Rapid Itch Relieving Moisturising Cream
BOOKMARK 1 2 3 4 5 6 7

Photo Review (873)

Customer Review (1,910)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 16, 2018 jac***
Recommend Dec 16, 2018 inf***
Highly Recommend Dec 09, 2018 The***
Highly Recommend Dec 07, 2018 chr***
Highly Recommend Dec 06, 2018 shi***
Highly Recommend Dec 05, 2018 yi_***
Highly Recommend Dec 04, 2018 wen***
Highly Recommend Dec 01, 2018 hon***
Highly Recommend Nov 23, 2018 ell***
Highly Recommend Nov 22, 2018 she***

Item Q&A(48)

Status
Question & Answer
  • Answered
    Question
    mun******* 2018-12-12
    Answer
    Hi
    We have developed a series just for kids, infants onwards. It's less minty sensation for young children. Do check it out! Thanks
    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=617174313
    Suu Balm 2018-12-12
  • Answered
    Question
    qin******* 2018-12-05
    Answer
    Hi
    It should be by end 2019.
    Suu Balm 2018-12-10
  • Answered
    Question
    mau******* 2018-09-08
    Answer
    Hi
    $3.99 is for Qxpress. Can u make a new order, choose Normal Mail and check out again? Thank u.
    Suu Balm 2018-09-10
  • Answered
    Question
    emi******* 2018-09-08
    Answer
    Hi Emily,
    As you placed order for travel tubes and bottles on different dates (26 aug and 29 aug), we couldn't bundle together. Can you kindly check your letterbox to see if the travel tubes reached you? Thanks
    Suu Balm 2018-09-10
    Question
    no, my item still not received.
    Answer
    -Replied in previous message- :)
  • Answered
    Question
    hot******* 2018-08-19
    Answer
    Hi
    The travel tube is Dec 2019. :)
    Suu Balm 2018-08-20
  • Answered
    Question
    lin******* 2018-08-08
    Answer
    Hi Andrew

    Pls check your letterbox as we have sent out by normal mail already. Keep us updated :)
    Suu Balm 2018-08-08
    Question
    Hi you informed that item has been delivered. I have checked my letterbox but no delivery from you. . Please look into the non delivery.
    Answer
    Hi Andrew

    We can resend to you again. Pls check your address:
    40 UBI CRESCENT c/o Val-Technik Pte Ltd, No 40, Ubi Crescent, #01-05 Ubi Techpark, SINGAPORE 408567
    Thanks
    Question
    Yes addrerss is correct but for resend, since the product can be delivered to the letter box, please send to
    Linda Seah, 265D Compassvale Bow #14-26 Singapore 544265. Thank you.
    Answer
    Hi Andrew

    Noted. Will do! Will take a pic for your reference when we send out tmr.
    Question
    Hi I have still not received the Su Balm. Is there a problem??
    Answer
    Hi Andrew

    We have resent it on 18th. Could you check your mailbox at Compassvale Bow? If you still have not received it by end of the week, we may need to do a meet up to pass you the travel tubes, as we can't resend out for the 2nd time. :)
    Question
    You resent it on 18 Aug and it is 27 Aug today, probably lost again. Yes, will have to trouble you not to send to the letter box but to the office itself.

    Please resend in person to 40 UBI CRESCENT c/o Val-Technik Pte Ltd, No 40, Ubi Crescent, #01-05 Ubi Techpark, SINGAPORE 408567. Please deliver during office hours from Monday - Friday.

    Thank you for the trouble.
    Answer
    Hi Andrew

    Because our office is in Bugis area, quite far from your office. But personally we have staff who stay in Sengkang area - we could ask the staff to meet you up at Sengkang area instead?
    Question
    Is it possible for your staff to deliver in person to 265D Compassvale Bow, #14-26?
    Did you investigate Singtel why the mail is lost both times?
    Answer
    Its not registered mail, so its not trackable. Therefore we cant check back with Singpost.

    We will inform our staff. She will probably send down during sat/sun.
    Question
    I hv just receive the product fm my letter box
    Answer
    Wow. That takes quite a long while to reach you. But anyway, thanks for updating. :):)
    Question
    Thank you for your kind attention and prompt assistance.
    Answer
    :) No worries. It's our duty. We hope we like our Suu Balm Cream.
  • Answered
    Question
    joh******* 2018-07-30
    Answer
    Yep! 3 x 15ml travel tubes. Today is the last day. Do grab them before it ends today.
    Suu Balm 2018-07-30
  • Answered
    Question
    wen******* 2018-03-12
    Answer
    Private Enquiry
    Suu Balm 2018-03-12
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