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Q-commerce
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GOOD MINISHOP RATE 90%
[SUPER SALE!]Issue Diary Case★S10e/S10/Plus/iPhoneXS/MAX/XR/8/7/6/Plus/Note9/8/5/4/S9/S8/Plus/S7/A7/
1664 items sold
1.90

Mercury Premium Case[SUPER SALE!]Issue Diary Case★S10e/S10/Plus/iPhoneXS/MAX/XR/8/7/6/Plus/Note9/8/5/4/S9/S8/Plus/S7/A7/


Customer who recommended this item
5860
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return/Exchange Policy Seller Jun 30, 2016
RESPONSIBILITY FOR CHOOSING NORMAL MAIL Seller Jun 30, 2016
Delivery Options Seller Jun 30, 2016
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Issue Diary Case★[SUPER SALE!]Issue Diary Case★S10e/S10/Plus/iPhoneXS/MAX/XR/8/7/6/Plus/Note9/8/5/4/S9/S8/Plus/S7/Edge/J7/Prime/Pro/A7/A8/A9/2018 Casing
BOOKMARK 1 2 3 4 5 6 7

Photo Review (2,377)

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Customer Review (5,053)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 24, 2019 she*** (SG SG)
Highly Recommend Mar 24, 2019 c2c*** (SG SG)
Highly Recommend Mar 24, 2019 tyh*** (SG SG)
Not Recommend Mar 23, 2019 Nel*** (SG SG)
Recommend Mar 23, 2019 jas*** (SG SG)
Highly Recommend Mar 23, 2019 jen*** (SG SG)
Highly Recommend Mar 23, 2019 mis*** (SG SG)
Highly Recommend Mar 23, 2019 dor*** (SG SG)
Highly Recommend Mar 23, 2019 eeg*** (SG SG)
Highly Recommend Mar 23, 2019 seo*** (SG SG)

Item Q&A(235)

Status
Question & Answer
  • Notice

    Return/Exchange Policy

    1. Submission of claims

    Any return of exchange of items will be applicable within 7 days upon receiving of the item

    2. Any shortage of item or wrong item received

    Provide picture of the item contents within the parcel package
    Shipping fee will be incurred from seller end

    3. Defective item issue

    Provide picture of the defective area of the received item
    Shipping fee will be incurred from seller end

    4. Any change of mind from buyer's end

    Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    Provide picture of the item to seller end
    Shipping fee will be incurred from buyer's end

    5. How to submit return or exchange from the buyer's end?

    Please log in into your buyer account under "MyQoo10" >Shopping List>Cancel/Refund/Non-Receipt>Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    Q-commerce
  • Notice

    RESPONSIBILITY FOR CHOOSING NORMAL MAIL

    Dear buyers, we respect if you choose normal mailing.
    But if the item is lost during transit, we will not be responsible for the lost.
    Nowadays, there's increasing online shoppers so Singpost have more parcels to deliver than in the past, this is why there's always delayed.
    Customers who have opt for normal mail is deemed to have agreed to be responsible for if there is any lost during delivery.
    Dont come and tell us that u have never lost any normal mail before.
    Do take note, NOTHING IS IMPOSSIBLE! We can't predict anything happened!
    If you can't accept,please select the registered mail as it have tracking number to track your items but normal mail don't have, hope you understand!
    We strongly advise customers to opt for registered mail especially during peak seasons during holidays as there are 50% more risk of getting lost mails.
    We respect your choice and I hope you respect us too. Thank u very much!
    Q-commerce
  • Notice

    Delivery Options

    Please take note that Q-commerce is using Singpost for all Normal and Registered Mailing.
    Normal Mailing (You are taking your own risk): 3 - 30 working days (Takes slightly longer time during peak periods - X'mas/ CNY/ etc...)
    Registered Mailing: 2 - 5 working days

    Please take note: Q-COMMERCE DOES NOT RESPONSIBLE ON ANY LOST/ DAMAGED ITEMS!

    Thank you for your understanding.
    Q-commerce
  • FAQ

    How come I still haven't receive my item yet??? When will it arrive?

    Dear customer, we have sent out the item on the date stated in your Qoo10. We are not postman, we dont know when u will receive it. If you have chosen registered mail, you are able to check thru Singpost website. But if you have opt for normal mail,we are not able to track the location of the item. Please note that upon placing order, customers are responsible for any delayed or lost mails during delivery as stated in our listing. We strongly advise customer to opt for registered mail to avoid any lost for missing mails and average loss mails in Singpost is 5 out of 100 parcels. Dont come and tell us that u have never lost any normal mail before. Do take note, NOTHING IS IMPOSSIBLE! We cant predict anything happened! We strongly recommend all customers opt for Registered Mail. Thank you for your understanding. =)
    Q-commerce
  • Unanswered
    Question
    pau******* 2019-03-23
  • Unanswered
    Question
    jan******* 2019-03-23
  • Unanswered
    Question
    gma******* 2019-03-23
  • Answered
    Question
    Mei******* 2019-03-21
    Answer
    Private Enquiry
    Q-commerce 2019-03-22
  • Answered
    Question
    rf1******* 2019-03-20
    Answer
    Private Enquiry
    Q-commerce 2019-03-21
  • Answered
    Question
    job******* 2019-03-20
    Answer
    Private Enquiry
    Q-commerce 2019-03-20
  • Answered
    Question
    sio******* 2019-03-19
    Answer
    Hi Customer,
    LG G7 and LG G7+ thinQ are compatible with each other. So use the same case and screen protective film. Thanks.
    Q-commerce 2019-03-19
    Question
    Do you sell the screen protector for lg?
    Answer
    Yes. Added LG screen protector to additional options. Thanks.
  • Answered
    Question
    hq_******* 2019-03-18
    Answer
    Hi Customer,
    Mine Diary Case and Mize Flip cover are different. If it is not in the selection option, it is a cell phone model which is not produced. Please be noted this. Thanks.
    Q-commerce 2019-03-18
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Address
UBI TECHPARK 10 UBI CRESCENT #05-42C Singapore

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Policy & Notice
How to Return/Exchange