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[Super Sale]★Release!★Galaxy Note 9/8/5/S9/S8/Plus/iPhoneX/8/7/6/Plus/S7/Edge/J7 Prime/A8 2018 Case


Customer who recommended this item
4802
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Return/Exchange Policy Seller Jun 30, 2016
RESPONSIBILITY FOR CHOOSING NORMAL MAIL Seller Jun 30, 2016
Delivery Options Seller Jun 30, 2016
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description [Super Sale]★Release!★Galaxy Note 9/8/5/S9/S8/Plus/iPhoneX/8/7/6/Plus/S7/Edge/J7 Prime/A8 2018 Case
BOOKMARK 1 2 3 4 5 6 7

Photo Review (1,785)

Customer Review (4,772)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 20, 2018 shi***
Highly Recommend Sep 20, 2018 ker***
Netural Sep 19, 2018 yum***
Highly Recommend Sep 19, 2018 tan***
Highly Recommend Sep 19, 2018 jad***
Highly Recommend Sep 19, 2018 kah***
Highly Recommend Sep 19, 2018 yon***
Highly Recommend Sep 19, 2018 ann***
Highly Recommend Sep 19, 2018 t_h***
Highly Recommend Sep 19, 2018 teo***

Item Q&A(182)

Status
Question & Answer
  • Notice

    Return/Exchange Policy

    1. Submission of claims

    Any return of exchange of items will be applicable within 7 days upon receiving of the item

    2. Any shortage of item or wrong item received

    Provide picture of the item contents within the parcel package
    Shipping fee will be incurred from seller end

    3. Defective item issue

    Provide picture of the defective area of the received item
    Shipping fee will be incurred from seller end

    4. Any change of mind from buyer's end

    Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    Provide picture of the item to seller end
    Shipping fee will be incurred from buyer's end

    5. How to submit return or exchange from the buyer's end?

    Please log in into your buyer account under "MyQoo10" >Shopping List>Cancel/Refund/Non-Receipt>Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    Q-commerce
  • Notice

    RESPONSIBILITY FOR CHOOSING NORMAL MAIL

    Dear buyers, we respect if you choose normal mailing.
    But if the item is lost during transit, we will not be responsible for the lost.
    Nowadays, there's increasing online shoppers so Singpost have more parcels to deliver than in the past, this is why there's always delayed.
    Customers who have opt for normal mail is deemed to have agreed to be responsible for if there is any lost during delivery.
    Dont come and tell us that u have never lost any normal mail before.
    Do take note, NOTHING IS IMPOSSIBLE! We can't predict anything happened!
    If you can't accept,please select the registered mail as it have tracking number to track your items but normal mail don't have, hope you understand!
    We strongly advise customers to opt for registered mail especially during peak seasons during holidays as there are 50% more risk of getting lost mails.
    We respect your choice and I hope you respect us too. Thank u very much!
    Q-commerce
  • Notice

    Delivery Options

    Please take note that Q-commerce is using Singpost for all Normal and Registered Mailing.
    Normal Mailing (You are taking your own risk): 3 - 30 working days (Takes slightly longer time during peak periods - X'mas/ CNY/ etc...)
    Registered Mailing: 2 - 5 working days

    Please take note: Q-COMMERCE DOES NOT RESPONSIBLE ON ANY LOST/ DAMAGED ITEMS!

    Thank you for your understanding.
    Q-commerce
  • FAQ

    How come I still haven't receive my item yet??? When will it arrive?

    Dear customer, we have sent out the item on the date stated in your Qoo10. We are not postman, we dont know when u will receive it. If you have chosen registered mail, you are able to check thru Singpost website. But if you have opt for normal mail,we are not able to track the location of the item. Please note that upon placing order, customers are responsible for any delayed or lost mails during delivery as stated in our listing. We strongly advise customer to opt for registered mail to avoid any lost for missing mails and average loss mails in Singpost is 5 out of 100 parcels. Dont come and tell us that u have never lost any normal mail before. Do take note, NOTHING IS IMPOSSIBLE! We cant predict anything happened! We strongly recommend all customers opt for Registered Mail. Thank you for your understanding. =)
    Q-commerce
  • Unanswered
    Question
    myy******* 2018-09-20
  • Answered
    Question
    yeo******* 2018-09-19
    Answer
    Hi Customer,
    Blue Moon flip case for iPhone X model is made. I have updated my selection options. Thanks.
    Q-commerce 2018-09-19
  • Answered
    Question
    Ww1******* 2018-09-18
    Answer
    Hi Customer,
    I replied to your previous inquiry. A defective product must be submitted to the manufacturer for replacement Please send defective items to this address. Ubi Teckpark No.10 Ubi Cresent #02-67 (Left Entrance) Singapore 408564 Item must remain in their intact condition, or their original packaging / tags / labels / seals attached. Sorry for the inconvenience. Thanks.

    ※ Please send using the Singpost normal mail. Any return or exchange of items will be available within 7 days upon receiving the item.
    Q-commerce 2018-09-18
    Question
    You only asked me to glue it myself only previously which is not acceptable.
    Answer
    Please check the answers to the other questions. Thanks.
  • Answered
    Question
    vin******* 2018-09-18
    Answer
    Hi Customer,
    Hot pink colors are no longer manufactured by the manufacturer. Creates only the colors that are in the selection option. Thanks.
    Q-commerce 2018-09-18
  • Answered
    Question
    ang******* 2018-09-17
    Answer
    Hi Customer,
    For Samsung S8 + models, items 12 & 22 are in stock. And item 22 for Samsung Note 9 model are out of stock for blue, gray and hot pink. Thanks.
    Q-commerce 2018-09-17
    Question
    I see. Will you replenish stock for more 9?
    I have placed order for 5 sets, old send all via courier together and assist to send soon. I need the case before travelling. TQ!
    Answer
    Hi Customer,
    Thank you for purchasing our products. Sold out color is being manufactured by the manufacturer. Once the item is in stock, we'll update your selection options. The product you ordered is scheduled to ship out today. We will do our best to deliver fast. Thanks.
    Question
    Ok, thank you very much!
    Answer
    Thank you.
  • Answered
    Question
    sha******* 2018-09-16
    Answer
    Hi Customer,
    Sorry. We don't have cases for Samsung J7 Plus models. Thanks.
    Q-commerce 2018-09-17
  • Answered
    Question
    alf******* 2018-09-12
    Answer
    Hi Customer,
    Sorry. We don't have cases for oppo f1 models. Thanks.
    Q-commerce 2018-09-12
  • Answered
    Question
    man******* 2018-09-12
    Answer
    Hi Customer,
    Sorry. We don't have cases for Samsung J5 models. Thanks.
    Q-commerce 2018-09-12
Ask Question
Address
UBI TECHPARK 10 UBI CRESCENT #02-67 (Left Entrance) Singapore

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Policy & Notice
How to Return/Exchange