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[Super Sale]★Release!★GalaxyS9/S9Plus/iPhoneX/8/7/6/Plus/Note8/5/S8/Plus/S7/Edge/J7Prime/A8 2018



Customer who recommended this item
2712 (Based on 2879 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Return/Exchange Policy Seller 2016-06-30
RESPONSIBILITY FOR CHOOSING NORMAL MAIL Seller 2016-06-30
Delivery Options Seller 2016-06-30
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description [Super Sale]★Release!★Galaxy S9/S9 Plus/iPhoneX/8/7/6/Plus/Note8/5/4/S8/Plus/S7/Edge/J7Prime/A8 2018
BOOKMARK 1 2 3 4 5 6 7

Photo Review (1,034)

Customer Photo Review board

Highly Recommend This is really soft and nice

Nice one! I liked it and would buy more from him.

Item:17) MERCURY SOFT FEELING Bumper | Model:iPhone 6 Plus | Color:Red(+S$4.45) | Accessory:None | Screen Protector:None | Tempered Glass:None

+ Add this option
Apr 25, 2018
Pkj*******

Highly Recommend Iphone6 dairy case

Very gd material. I’m going to order more from seller!!!

Item:18) Roar Daily In Diary | Model:iPhone 6 | Color:Sky Blue(+S$7.85) | Accessory:None | Screen Protector:None | Tempered Glass:None

+ Add this option
Apr 25, 2018
San*******

Not Recommend S8plus casing

Ordered a s8plus casing but doesn’t fit at all as seen in the photo. Quite disappointed:(

Item:20) TITAN HYBRID JELLY CASE | Model:Galaxy S8 Plus | Color:Black(+S$4.55) | Accessory:None | Screen Protector:None | Tempered Glass:None

+ Add this option
Apr 25, 2018
may*******

Highly Recommend Fast delivery.Value for money

Delivery fast.Happy with the new cover.

Item:05) ONLYONE Flip Cover | Model:Galaxy S7 | Color:Yellow(+S$6.45) | Accessory:None | Screen Protector:None | Tempered Glass:None

+ Add this option
Apr 25, 2018
liv*******

Highly Recommend Pretty fast delivery

Received in good condition and quite good quality will purchase again 👍🏻

Item:01) MERCURY I JELLY METAL Case | Model:iPhone 7|8 | Color:Silver(+S$4.45) | Accessory:None | Screen Protector:None | Tempered Glass:None

+ Add this option
Apr 25, 2018
jas*******

Customer Review (2,879)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 25, 2018 Pkj*******
Highly Recommend Apr 25, 2018 kat*******
Highly Recommend Apr 25, 2018 San*******
Not Recommend Apr 25, 2018 may*******
Highly Recommend Apr 25, 2018 liv*******
Highly Recommend Apr 25, 2018 jas*******
Highly Recommend Apr 25, 2018 shy*******
Highly Recommend Apr 25, 2018 joy*******
Highly Recommend Apr 25, 2018 car*******
Recommend Apr 25, 2018 aks*******

Item Q&A(105)

Status
Question & Answer
Date
Member
Notice
Seller

1. Submission of claims

Any return of exchange of items will be applicable within 7 days upon receiving of the item

2. Any shortage of item or wrong item received

Provide picture of the item contents within the parcel package
Shipping fee will be incurred from seller end

3. Defective item issue

Provide picture of the defective area of the received item
Shipping fee will be incurred from seller end

4. Any change of mind from buyer's end

Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
Provide picture of the item to seller end
Shipping fee will be incurred from buyer's end

5. How to submit return or exchange from the buyer's end?

Please log in into your buyer account under "MyQoo10" >Shopping List>Cancel/Refund/Non-Receipt>Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'

Notice
Seller

Dear buyers, we respect if you choose normal mailing.
But if the item is lost during transit, we will not be responsible for the lost.
Nowadays, there's increasing online shoppers so Singpost have more parcels to deliver than in the past, this is why there's always delayed.
Customers who have opt for normal mail is deemed to have agreed to be responsible for if there is any lost during delivery.
Dont come and tell us that u have never lost any normal mail before.
Do take note, NOTHING IS IMPOSSIBLE! We can't predict anything happened!
If you can't accept,please select the registered mail as it have tracking number to track your items but normal mail don't have, hope you understand!
We strongly advise customers to opt for registered mail especially during peak seasons during holidays as there are 50% more risk of getting lost mails.
We respect your choice and I hope you respect us too. Thank u very much!

Notice
Seller

Please take note that Q-commerce is using Singpost for all Normal and Registered Mailing.
Normal Mailing (You are taking your own risk): 3 - 30 working days (Takes slightly longer time during peak periods - X'mas/ CNY/ etc...)
Registered Mailing: 2 - 5 working days

Please take note: Q-COMMERCE DOES NOT RESPONSIBLE ON ANY LOST/ DAMAGED ITEMS!

Thank you for your understanding.

FAQ
Seller

Dear customer, we have sent out the item on the date stated in your Qoo10. We are not postman, we dont know when u will receive it. If you have chosen registered mail, you are able to check thru Singpost website. But if you have opt for normal mail,we are not able to track the location of the item. Please note that upon placing order, customers are responsible for any delayed or lost mails during delivery as stated in our listing. We strongly advise customer to opt for registered mail to avoid any lost for missing mails and average loss mails in Singpost is 5 out of 100 parcels. Dont come and tell us that u have never lost any normal mail before. Do take note, NOTHING IS IMPOSSIBLE! We cant predict anything happened! We strongly recommend all customers opt for Registered Mail. Thank you for your understanding. =)

Answered
2018-04-24
kin*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2018-04-23
joe*******
User

Hi I’ve ordered 3 casing but when I open my letterbox today, it was empty. There isn’t any casing inside. This is my second time buying it. Please advise.

User

Hi Customer,
I cant understand. Please take a closer look at the Singpost invoice. There is weight under the product name. After weighing the goods, the Singpost invoice is printed. Please check again. Thanks.

User

Yes I saw. But my package was slit open and there is no item inside. What am I supposed to do on my end? It’s unfair that I got an empty package when I’ve paid for it.

User

Hi Customer,
We classify the goods by weight and deliver them to the Singpost delivery staff. Please contact the Singpost delivery staff or check if your family has opened the envelope. Thanks.

User

Of course I’ve checked with my family members. Are you for real? Singpost asked me to check with you and you ask me to check with them. What kind of after service is this?

User

Hi Customer,
We take pictures when packaging products because we provide smart ring when a customer buys more than 3 cases. We definitely sent the goods. The proof that we sent the goods proves that the Singpost invoice has a weight on it. Do not doubt us.

User

To be completely honest, none of my messages doubted that you did not deliver to me. Please read my messages again. I am just trying to find out what I can do on my side if my package is gone? Does it mean it’s done deal? It’s my loss? I did not make any accusation that you did not send the goods.

User

Hi Customer,
We paid the poste fee for your goods to the Singpost delivery staff and delivered the goods. After that, the only thing about the product is Singpost delivery staff and you. We do not know where the lost goods are. Please make sure the envelope is broken when delivering the goods to the Singpost delivery staff. Thanks.

Answered
2018-04-20
par*******
User

Hello. I just bought item 26. Is the bumper for the other Colors also shiny like the black ? Or are they Matte ? I'm not keen on buying shiny bumper I wanna buy.

It's a great cover ! Worth to buy ! Very happy neither it. Can I buy extra bumper ? No need the backing ?

User

Hi Customer,
The other colors of the MERCURY NEW BUMPER X Case are also shiny side coated. Thanks.

Answered
2018-04-17
Que*******
User

Hi... dont you have Sumsung Galaxy A8+ cover?

User

Hi Customer,
Please connect this link to purchase the Sumsung Galaxy A8 Plus 2018 casing. Thanks.
https://www.qoo10.sg/g/443697114

Answered
2018-04-16
eri*******
User

My order number :252548877 place order on 08Apr18 but untill now I still haven't receive it.

User

Hi Customer,
The shipment date on your status it's the date we ship out. Singpost normal mail can not know the exact delivery date. Singpost normal mail is fast it takes at 5-7 Business days. But late it will takes more than 3 weeks Business days. And it can sometimes take longer. Please wait. Thanks.

※ Please check your mailbox around that time. Also, please check your shipping address again Qoo10 site.

User

item received. Thank you.

User

Hi Customer,
We are pleased that you have received the goods. Thank you for shopping with Q-commerce :)

Answered
2018-04-16
the*******
User

Hi seller, do you have phone covers for Samsung J7 Pro?

User

Hi Customer,
Please connect to the link and purchase a Samsung J7 Pro Covers. Thanks.
https://www.qoo10.sg/g/474594875

Answered
2018-04-15
ern*******
User

Hi seller
Can u bring in Samsung A8+ cover?

Thanks
Sapphire

User

i Customer,
Please connect to this link to purchase. Thanks.
https://www.qoo10.sg/g/608127198

Answered
2018-04-15
spi*******
User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

Address
UBI TECHPARK 10 UBI CRESCENT #02-67 (Left Entrance) Singapore
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