Min. $1.00 Purchase~2018.04.30
Min. $20.00 Purchase10 days from issued date
- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
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1. Submission of claimsAny return of exchange of items will be applicable within 7 days upon receiving of the item2. Any shortage of item or wrong item receivedProvide picture of the item contents within the parcel packageShipping fee will be incurred from seller end3. Defective item issueProvide picture of the defective area of the received itemShipping fee will be incurred from seller end4. Any change of mind from buyer's endItem must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attachedProvide picture of the item to seller endShipping fee will be incurred from buyer's end5. How to submit return or exchange from the buyer's end?Please log in into your buyer account under "MyQoo10" >Shopping List>Cancel/Refund/Non-Receipt>Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
Dear buyers, we respect if you choose normal mailing.But if the item is lost during transit, we will not be responsible for the lost.Nowadays, there's increasing online shoppers so Singpost have more parcels to deliver than in the past, this is why there's always delayed.Customers who have opt for normal mail is deemed to have agreed to be responsible for if there is any lost during delivery.Dont come and tell us that u have never lost any normal mail before.Do take note, NOTHING IS IMPOSSIBLE! We can't predict anything happened!If you can't accept,please select the registered mail as it have tracking number to track your items but normal mail don't have, hope you understand!We strongly advise customers to opt for registered mail especially during peak seasons during holidays as there are 50% more risk of getting lost mails.We respect your choice and I hope you respect us too. Thank u very much!
Please take note that Q-commerce is using Singpost for all Normal and Registered Mailing. Normal Mailing (You are taking your own risk): 3 - 30 working days (Takes slightly longer time during peak periods - X'mas/ CNY/ etc...)Registered Mailing: 2 - 5 working daysPlease take note: Q-COMMERCE DOES NOT RESPONSIBLE ON ANY LOST/ DAMAGED ITEMS!Thank you for your understanding.
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Nice one! I liked it and would buy more from him.
Item:17) MERCURY SOFT FEELING Bumper | Model:iPhone 6 Plus | Color:Red(+S$4.45) | Accessory:None | Screen Protector:None | Tempered Glass:None
Very gd material. I’m going to order more from seller!!!
Item:18) Roar Daily In Diary | Model:iPhone 6 | Color:Sky Blue(+S$7.85) | Accessory:None | Screen Protector:None | Tempered Glass:None
Ordered a s8plus casing but doesn’t fit at all as seen in the photo. Quite disappointed:(
Item:20) TITAN HYBRID JELLY CASE | Model:Galaxy S8 Plus | Color:Black(+S$4.55) | Accessory:None | Screen Protector:None | Tempered Glass:None
Delivery fast.Happy with the new cover.
Item:05) ONLYONE Flip Cover | Model:Galaxy S7 | Color:Yellow(+S$6.45) | Accessory:None | Screen Protector:None | Tempered Glass:None
Received in good condition and quite good quality will purchase again 👍🏻
Item:01) MERCURY I JELLY METAL Case | Model:iPhone 7|8 | Color:Silver(+S$4.45) | Accessory:None | Screen Protector:None | Tempered Glass:None
Item:23) BONITA Diary Case | Model:Galaxy S9 Plus | Color:Brown(+S$5.95) | Accessory:None | Screen Protector:None | Tempered Glass:None
Item:21) FULL COVER Case | Model:Galaxy S8 | Color:Clear(+S$5.45) | Accessory:None | Screen Protector:Full Curved Film | Galaxy S8 Plus(+S$4.90) | Tempered Glass:None
Item:06) GANADA Bumper | Model:Galaxy S8 | Color:Blue(+S$4.95) | Accessory:None | Screen Protector:None | Tempered Glass:None
Item:06) GANADA Bumper | Model:iPhone 6 | Color:Silver(+S$4.95) | Accessory:None | Screen Protector:None | Tempered Glass:None
Item:02) IRON EDGE Jelly Case | Model:Galaxy A8 2018(A530) | Color:Silver(+S$5.85) | Accessory:None | Screen Protector:None | Tempered Glass:Tempered Glass Film | Galaxy A8 2018(+S$4.90)
Dear customer, we have sent out the item on the date stated in your Qoo10. We are not postman, we dont know when u will receive it. If you have chosen registered mail, you are able to check thru Singpost website. But if you have opt for normal mail,we are not able to track the location of the item. Please note that upon placing order, customers are responsible for any delayed or lost mails during delivery as stated in our listing. We strongly advise customer to opt for registered mail to avoid any lost for missing mails and average loss mails in Singpost is 5 out of 100 parcels. Dont come and tell us that u have never lost any normal mail before. Do take note, NOTHING IS IMPOSSIBLE! We cant predict anything happened! We strongly recommend all customers opt for Registered Mail. Thank you for your understanding. =)
Hi I’ve ordered 3 casing but when I open my letterbox today, it was empty. There isn’t any casing inside. This is my second time buying it. Please advise.
Hi Customer,I cant understand. Please take a closer look at the Singpost invoice. There is weight under the product name. After weighing the goods, the Singpost invoice is printed. Please check again. Thanks.
Yes I saw. But my package was slit open and there is no item inside. What am I supposed to do on my end? It’s unfair that I got an empty package when I’ve paid for it.
Hi Customer,We classify the goods by weight and deliver them to the Singpost delivery staff. Please contact the Singpost delivery staff or check if your family has opened the envelope. Thanks.
Of course I’ve checked with my family members. Are you for real? Singpost asked me to check with you and you ask me to check with them. What kind of after service is this?
Hi Customer,We take pictures when packaging products because we provide smart ring when a customer buys more than 3 cases. We definitely sent the goods. The proof that we sent the goods proves that the Singpost invoice has a weight on it. Do not doubt us.
To be completely honest, none of my messages doubted that you did not deliver to me. Please read my messages again. I am just trying to find out what I can do on my side if my package is gone? Does it mean it’s done deal? It’s my loss? I did not make any accusation that you did not send the goods.
Hi Customer,We paid the poste fee for your goods to the Singpost delivery staff and delivered the goods. After that, the only thing about the product is Singpost delivery staff and you. We do not know where the lost goods are. Please make sure the envelope is broken when delivering the goods to the Singpost delivery staff. Thanks.
Hello. I just bought item 26. Is the bumper for the other Colors also shiny like the black ? Or are they Matte ? I'm not keen on buying shiny bumper I wanna buy.It's a great cover ! Worth to buy ! Very happy neither it. Can I buy extra bumper ? No need the backing ?
Hi Customer,The other colors of the MERCURY NEW BUMPER X Case are also shiny side coated. Thanks.
Hi... dont you have Sumsung Galaxy A8+ cover?
Hi Customer,Please connect this link to purchase the Sumsung Galaxy A8 Plus 2018 casing. Thanks. https://www.qoo10.sg/g/443697114
My order number :252548877 place order on 08Apr18 but untill now I still haven't receive it.
Hi Customer, The shipment date on your status it's the date we ship out. Singpost normal mail can not know the exact delivery date. Singpost normal mail is fast it takes at 5-7 Business days. But late it will takes more than 3 weeks Business days. And it can sometimes take longer. Please wait. Thanks. ※ Please check your mailbox around that time. Also, please check your shipping address again Qoo10 site.
item received. Thank you.
Hi Customer,We are pleased that you have received the goods. Thank you for shopping with Q-commerce :)
Hi seller, do you have phone covers for Samsung J7 Pro?
Hi Customer,Please connect to the link and purchase a Samsung J7 Pro Covers. Thanks.https://www.qoo10.sg/g/474594875
Hi seller Can u bring in Samsung A8+ cover? Thanks Sapphire
i Customer,Please connect to this link to purchase. Thanks.https://www.qoo10.sg/g/608127198
There isn’t any posted question about item.