Princess Pink
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POWER MINISHOP RATE 90%
White Organia Aloe Vera 95% / Hasuo / Olive Essence Hair Shampoo / Conditioner / Body Cleanser 1500g
178 items sold
7.5

White OrganiaWhite Organia Aloe Vera 95% / Hasuo / Olive Essence Hair Shampoo / Conditioner / Body Cleanser 1500g


Customer who recommended this item
1131
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Changes to orders Seller Jan 10, 2017
No reimbursement for loss/damage of Normal Mail packages Seller Jan 07, 2015
In the event that there are problems with your order Seller Jul 25, 2014
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Manufacturer/
Place of origin
Korea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description White Organia Aloe Vera 95% Hair Shampoo / Conditioner / Body Cleanser 1500g Large Size Whitecos Pharm
BOOKMARK 1 2 3 4 5 6 7

Photo Review (450)

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Customer Review (1,007)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 21, 2019 nur*** (SG SG)
Highly Recommend Feb 17, 2019 ywi*** (SG SG)
Highly Recommend Feb 14, 2019 lse*** (SG SG)
Highly Recommend Feb 13, 2019 Bas*** (SG SG)
Highly Recommend Feb 10, 2019 ly2*** (SG SG)
Highly Recommend Feb 09, 2019 san*** (SG SG)
Highly Recommend Feb 04, 2019 ire*** (SG SG)
Highly Recommend Feb 04, 2019 chw*** (SG SG)
Highly Recommend Jan 30, 2019 ger*** (SG SG)
Highly Recommend Jan 29, 2019 vr_*** (SG SG)

Item Q&A(62)

Status
Question & Answer
  • Notice

    Changes to orders

    To change delivery address or items in your orders, please cancel your current order and place a new order with the correct address/item/information. The system is automated, so we cannot make manual changes.
    Princess Pink
  • Notice

    No reimbursement for loss/damage of Normal Mail packages

    If you select normal mail mode of delivery, and your items are damaged or lost in transit, there will be no reimbursement by the post office, the seller, or the website. Long delays or loss are rare (<1% in our experience), but because we send out thousands of packages each month, we see a handful of loss/long delay cases every month.
    The post office handles a much higher volume than courier companies, so the risk of damage in transit is higher, in spite of reasonable efforts in packaging to avoid damage,
    The post office does not guarantee safe delivery of normal mail packages, and neither does the seller. Select Qxpress (or qualify for a free upgrade to Qxpress) or self collect to ensure safe receipt of your purchases.
    Princess Pink
  • Notice

    In the event that there are problems with your order

    We strive to ensure that you orders are correctly fulfilled, safely packed and delivered. For packages with Qxpress shipping, safe delivery of your orders is guaranteed. If there are problems, please retain all evidence including parcel packaging, unopened items, packing labels, etc. We have a logistics provider in Singapore who can go to replace your items and pick up the evidence. We apologize for the inconvenience, but need to comply with this process as we have encountered cases of customer fraud.
    Princess Pink
  • FAQ

    I paid a shipping fee of SGD 1.99 for Normal Mail shipping, but when I received the package by Singpost Normal Mail, the stamp shows SGD 2.55 or SGD 0.60 or SGD 0.90. The stamp never shows SGD 1.99
    Why is there this difference?

    The shipping fee covers the international shipping from our office in Seoul to our forwarder in Singapore, the local shipping from our forwarder in Singapore to the customer, and our forwarder's handling fees. The actual cost is actually higher than the shipping fee we charge, but we cover the additional cost from the item margin. The shipping fee is usually a flat fee, although for a few heavy items the shipping fee increases with quantity purchased. For many of our listings shipping fee is waived if there is a sufficiently large purchase. Details on shipping fee are always made known on the item listing page, and the buyer will also be informed of the total shipping fee before making payment, so that the buyer can decide whether to proceed with the transaction.
    Princess Pink
  • Answered
    Question
    adv******* 2019-02-22
    Answer
    Dear customer,
    Our current stock expiry date is 2021 August.
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2019-02-22
  • Answered
    Question
    ngl******* 2019-02-12
    Answer
    Dear customer,
    The product is mild. However, the manufacturer does not claim that this product is specially for children. Perhaps you should consult your pediatrician.
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2019-02-13
  • Answered
    Question
    coc******* 2019-01-28
    Answer
    Dear customer,
    For this range of products, restocking will be in March or April.
    Sorry for the inconvenience.
    Best regards,
    Princess Pink Shop
    Princess Pink 2019-01-28
  • Answered
    Question
    jez******* 2019-01-25
    Answer
    Dear customer,
    You can see attached picture of English translation of label.
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2019-01-28
  • Answered
    Question
    tin******* 2019-01-17
    Answer
    Dear customer,
    Which item are you interested in? We will get our warehouse staff to take a picture of the ingredients list for that item.
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2019-01-17
    Question
    All 3 diff brand of shampoo on this listing
    Thanks
    Question
    All 3 diff brand of shampoo on this listing
    Thanks
    Answer
    Dear customer,
    Please see attached picture from our warehouse staff.
    Thank you
    Best regards,
    Princess Pink Shop
    Question
    Erm excuse me the last two shampoo I don’t read Korean eh
    Question
    It’s okay! I have keep them in my next visit thanks
    Answer
    Thank you
    Best regards,
    Princess Pink Shop
  • Answered
    Question
    ger******* 2019-01-04
    Answer
    Private Enquiry
    Princess Pink 2019-01-04
  • Answered
    Question
    chl******* 2018-12-27
    Answer
    Dear customer,
    Our current stock expiry dates are as follows:
    White Organia Aloe Vera 95% Shampoo 2021 August
    White Organia Aloe Vera 95% Conditioner 2021 August
    White Organia Aloe Vera 95% Body Cleanser 2021 August
    Seed Farm Hasuo Herbal Shampoo 2021 May
    Seed Farm Hasuo Herbal Rinse (Conditioner) 2021 May
    Seed Farm Olive Essence Shampoo 2021 September
    Seed Farm Olive Essence Treatment 2021 August
    Thank you
    Best regards,
    Princess Pink Shop
    Princess Pink 2018-12-28
  • Answered
    Question
    egu******* 2018-12-15
    Answer
    Private Enquiry
    Princess Pink 2018-12-16
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Address
596 - 604 Dobong 1(il)-dong, Dobong-gu, Seoul 597

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