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★ FREE GRILL PAN + BAKING TRAY - Philips HD9216/ HD9238/ HD9240 Airfryer ★ (2 Years Warranty)
50 items sold
179.00

PHILIPS★ FREE GRILL PAN + BAKING TRAY - Philips HD9216/ HD9238/ HD9240 Airfryer ★ (2 Years Warranty)

See all PHILIPS items

Customer who recommended this item
79 (Based on 79 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Exchange Procedure Seller 2016-10-09
Qxpress Contact Information Seller 2016-08-29
Online Product Registration Seller 2016-05-12
more
Manufacturer/
Place of origin
PHILIPS Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Brief Description ★ FREE GRILL PAN + BAKING TRAY - Philips HD9216/ HD9238/ HD9240 Airfryer ★
BOOKMARK 1 2 3 4 5 6 7

Photo Review (33)

Customer Photo Review board

Highly Recommend Item received

Item is working well and delivery is prompt

Model:HD9240 Black + HD9911 + HD9925(+S$121)

+ Add this option
Dec 07, 2017 1
jyk*******

Highly Recommend Swee oh

Fast & smooth delivery. Machine in working condition

Model:HD9216 White + HD9910 + HD9925

+ Add this option
Dec 06, 2017 1
wee*******
Dec 04, 2017
mun*******
Dec 02, 2017
wai*******
Dec 01, 2017
tri*******

Customer Review (79)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 11, 2017 nur*******
Highly Recommend Dec 09, 2017 won*******
Highly Recommend Dec 07, 2017 jyk*******
Highly Recommend Dec 06, 2017 wee*******
Recommend Dec 04, 2017 mun*******
Highly Recommend Dec 02, 2017 wai*******
Highly Recommend Dec 01, 2017 tri*******
Highly Recommend Nov 29, 2017 gfa*******
Highly Recommend Nov 29, 2017 kil*******
Highly Recommend Nov 28, 2017 raa*******

Item Q&A(14)

Status
Question & Answer
Date
Member
Notice
Seller

Dear Customer,

1 to 1 exchange within 7 days after delivered will be offered for manufacturing defects ONLY

NO NEED TO SUBMIT EXCHANGE REQUEST.

Kindly inform us via Qtalk and email to electronichousesg@gmail.com with order no, photo, Clear Video so that we can follow up your case.

Exchange will be done within 1 - 4 working days 2pm - 6pm after confirm.

Thank you
Electronic House Team

Notice
Seller

Dear Valued Customer,

All the item will be delivered by Qxpress company. We are not able to control actual delivery date and timing. Qxpress will try to fulfill customer special request, however there is no 100% guarantee. (eg. request call before delivery, delivery in specific date and timing)

For fast response for any delivery matters, special request, kindly contact Qxpress at 6661-9100 or email to info@qxpress.sg

Qxpress standard delivery lead time : 1 - 3 Working days after seller shipped out item and they scan to their system.
(eg. Item shipped out on 29-August-2016 and they scan to their system, customer should get the item by 30th, 31st Aug or 1st-Sep)

Electronic House Team

Notice
Seller

For online registration notice, kindly keep your receipt as proof of purchase to claim for warranty.

1. Iona
- https://www.iona.com.sg/index.php?route=information/ewarranty

2. Sona
- http://sona.com.sg/index.php?route=information/ewarrenty

3. Mayer, Honeywell, Mistral, KitchenAid
- https://mayercare.biz/eWarranty/

4. Philips
- Once you buy Philips products its automatically registered for the warranty, Just to keep your Qoo10 receipt as proof of purchase.

5. Krups
- https://secure2.prodregister.com/krups/register.aspx

6. Electrolux
- http://www.electrolux.com.sg/support/warranty-registration-/

7. Kenwood/Delonghi/Braun
- http://www.kenwoodworld.com/sg/warranty

8. Tefal/Rowenta/Zojirushi product no registration is needed.

9. Europace
- http://www.europace.com.sg/ewarranty/

FAQ
Seller

Yes. All our product are brand new ,local sets and comes with manufacturer warranty. For warranty period, kindly check with our listing item Photo or Product title.

FAQ
Seller

Kindly check the following link : http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx?viewno=5875

FAQ
Seller

All product comes with local agent warranty. It will show in product photo and title.

FAQ
Seller

Delivery lead time is 2 - 5 working days, excluding Sunday and public holiday. Subject to stock availability.

FAQ
Seller

We accept return if the products is in new, unopened, unused, resalable condition with all documents, original tags, and in its original packaging. However, the additional shipping fee will be incurred from buyer's end.

FAQ
Seller

Yes. 1 to 1 exchange within 7 days after delivered will be offered for manufacturing defects, does not cover normal wear and tear, excessive abuse or misuse and exchange Same Model ONLY. ★★★ Seller will exchange for you base on the schedule from Monday to Friday (Delivery to your doorsteps). The timing is 2pm - 6pm. Exchange will be done within 1 - 4 working days. ★★★

Answered
2017-12-08
cyn*******
User

Hi,

The tray does not closely properly. There is a big GAP.

My order number is 238684440

User

Dear Customer,

Thanks for your feedback.

For the air fryer, this is common issue that customer will ask and it is normal. Please see attached photo for color in black of our existing stock, for color in white is even obvious.

Thank you
Electronic House

User

In the case, is the smaller capacity a better design? I don’t feel comfortable using it if it cannot close properly. I like to change to smaller one if it is better. Thanks.

User

Dear Customer,

Upon checking, It is the same for All Philips Air Fryer and this is existing issue for many years, however it won't affect the function. So far there is no customer complaint function not working due to the GAP.

Thank you
Electronic House

Answered
2017-11-25
mar*******
User

Can I self collect for this item? Self collection option is not available when place order.

i need the item on 26 Nov.

User

Dear Customer,

Sorry, currently self collect is not available.

Thank you
Electronic House

Answered
2017-11-15
Man*******
User

Secret Inquiry

Secret Inquiry

User

Secret Inquiry

Answered
2017-11-11
lee*******
User

Hi, is HD9240 black ready stock?

User

Dear Customer,

Yes. All model in the options have ready stock.

Thank you
Electronic House

Answered
2017-09-19
sg_*******
User

Hi! Just to verify Is this the newer 9240/90 model or 9240/30, etc?

User

Dear Customer,

Yes. Last 2 digits is color of the product. HD9240/90 - Black, HD9240/30 - White.

Currently we only have color in Black in stock.

Thank you
Electronic House

Answered
2017-04-22
gey*******
User

Hi,
My order number is 213230365. Seems like there is problem on the aifryer, The edges above the drawer seems to melt or come off, kindly rrrefer to the picture, the edges becoming jagged, I also emailed you, kindly check. And get back to me. Will be waiting for your response.

The email I sent you has two pictures attached, you can see jagged edge on both sides

User

Dear Customer,

Our relevant team only working from Monday to Friday and will follow up your case by next week. Rest assure, if product is decfective after checked, we will arrange 1 to 1 exchange for you.

Thanks for your patience and understanding

Thank you
Electronic House

Dear Customer,

Noted and thanks for you prompt reply.

Should you have any question, please qtalk to us or drop us email at electronichousesg@gmail.com

Thank you
Electronic House
(Apr 24, 2017 10:14)

Answered
2017-03-22
puf*******
User

Hi Seller, I noticed that the free gift grill pan is for model HD9211 and baking tray is for model HD9925. Can it fit into this XL model? Will it be a bit small for that?

User

Dear Customer,

The Free gift is suitable for this model, The free gift Model is HD9911 and HD9925

Thank you
Electronic House

Answered
2017-03-09
jen*******
User

Hi, do you also sell the extended warranty when we purchase this air fryer from you?

User

Dear Customer,

Sorry, currently we didn't provide extend warranty service.

Thank you
Electronic House

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