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★ Electronic House ★
★ Electronic House ★ Join Fellow
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POWER MINISHOP RATE 90%
★ BUY 1 GET FREE GIFT - Philips HD9216/ HD9240 Airfryer ★ (2 Years Warranty)
23 items sold
168.00

★ BUY 1 GET FREE GIFT - Philips HD9216/ HD9240 Airfryer ★ (2 Years Warranty)

See all PHILIPS items

Customer who recommended this item
214
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Assemble and Installation Service Seller Jan 03, 2018
Exchange Procedure Seller Oct 09, 2016
Qxpress Contact Information Seller Aug 29, 2016
more
Manufacturer/
Place of origin
PHILIPS Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description ★ BUY 1 GET FREE GIFT - Philips HD9216/ HD9240 Airfryer ★
BOOKMARK 1 2 3 4 5 6 7

Photo Review (93)

Customer Review (202)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 02, 2018 u_g***
Highly Recommend Oct 21, 2018 sea***
Recommend Oct 20, 2018 dre***
Highly Recommend Sep 28, 2018 che***
Highly Recommend Aug 19, 2018 llc***
Highly Recommend Aug 16, 2018 spa***
Highly Recommend Aug 09, 2018 sha***
Highly Recommend Aug 07, 2018 sar***
Recommend Aug 04, 2018 llc***
Highly Recommend Aug 04, 2018 app***

Item Q&A(42)

Status
Question & Answer
  • Notice

    Assemble and Installation Service

    Our company does not provide any installation and assemble service.
    ★ Electronic House ★
  • Notice

    Exchange Procedure

    Dear Customer,

    1 to 1 exchange within 7 days after delivered will be offered for manufacturing defects ONLY

    NO NEED TO SUBMIT EXCHANGE REQUEST.

    Kindly inform us via Qtalk and email to electronichousesg@gmail.com with order no, photo, Clear Video so that we can follow up your case.

    Exchange will be done within 1 - 4 working days 2pm - 6pm after confirm.

    Thank you
    Electronic House Team
    ★ Electronic House ★
  • Notice

    Qxpress Contact Information

    Dear Valued Customer,

    All the item will be delivered by Qxpress company. We are not able to control actual delivery date and timing. Qxpress will try to fulfill customer special request, however there is no 100% guarantee. (eg. request call before delivery, delivery in specific date and timing)

    For fast response for any delivery matters, special request, kindly contact Qxpress at 6661-9100 or email to info@qxpress.sg

    Qxpress standard delivery lead time : 1 - 3 Working days after seller shipped out item and they scan to their system.
    (eg. Item shipped out on 29-August-2016 and they scan to their system, customer should get the item by 30th, 31st Aug or 1st-Sep)

    Electronic House Team
    ★ Electronic House ★
  • Notice

    Online Product Registration

    For all order in Qoo10, please print out and keep your Qoo10 receipt as proof of purchase to claim for warranty.

    1. Cornell
    http://sg.cornellappliances.com/register-warranty/

    2. Electrolux
    https://www.electrolux.com.sg/support/register-warranty/

    3. Europace
    http://www.europace.com.sg/ewarranty/

    4. Iona
    https://www.iona.com.sg/index.php?route=information/ewarranty

    5. Kenwood/Delonghi/Braun
    http://www.kenwoodworld.com/sg/warranty

    6. Mayer, Honeywell, Mistral, KitchenAid
    https://www.mayer.sg/member/add-warranty

    7. Panasonic
    https://onlinewarranty.panasonic.com.sg/

    8. Sona
    http://www.sona.com.sg/ewarranty/

    9. Tefal | Rowenta | Krups | Zojirushi | Philips
    No registration is needed, It is auto covered warranty when you purchase it. Please print out and keep your Qoo10 receipt as proof of purchase.
    ★ Electronic House ★
  • FAQ

    Is Electronic House products are brand new and local sets?

    Yes. All our product are brand new ,local sets and comes with manufacturer warranty. For warranty period, kindly check with our listing item Photo or Product title.
    ★ Electronic House ★
  • FAQ

    How do I get the receipt for the orders made in Qoo10?

    Kindly check the following link : http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx?viewno=5875
    ★ Electronic House ★
  • FAQ

    How about product warranty period?

    We are authorized dealer for all product and definitely comes with local agent warranty. Warranty period will show in product photo,title.
    ★ Electronic House ★
  • FAQ

    How about delivery lead time?

    Delivery lead time is 2 - 5 working days, excluding Sunday and public holiday. Subject to stock availability.
    ★ Electronic House ★
  • FAQ

    Can i return the product if i have changed my mind?

    We accept return if the products is in new, unopened, unused, resalable condition with all documents, original tags, and in its original packaging. However, the additional fee $10 will be incurred from buyer's end.
    ★ Electronic House ★
  • FAQ

    Can i exchange if the product defective?

    Yes. 1 to 1 exchange within 7 days after delivered will be offered for manufacturing defects, does not cover normal wear and tear, excessive abuse or misuse and exchange Same Model ONLY. ★★★ Seller will exchange for you base on the schedule from Monday to Friday (Delivery to your doorsteps). The timing is 2pm - 6pm. Exchange will be done within 1 - 4 working days. ★★★
    ★ Electronic House ★
  • Answered
    Question
    ver******* 2018-10-13
    Answer
    Dear Customer,

    Both model can use

    Thank you
    Electronic House
    ★ Electronic House ★ 2018-10-14
    Question
    Ok thanks. Have placed order.
    Answer
    No problem
    Question
    Hi. Happened to saw the info online. It stated 9925 baking tray cannot fit 9216. Kindly confirm.
    Question
    file
    Question
    1 more question: Baking tray is viva collection or normal collection?
    Answer
    We sold few thousand pcs and no customer complaint of this issue. Qxpress will pick up soon. We will ask warehouse team don’t pass to Qxpress today until you confirm.
    Question
    What do you mean? I have already paid and you are not sending to me?

    Mainly is just query for confirmation which I happened to see it online, nothing big issue about.

    Kindly arrange for delivery.
    Answer
    Dear Customer,

    No worries. We just worried that you might need to cancel so ask warehouse team on hold first, otherwise once Qxpress change status to On Delivery and you are not allow to cancel.

    As Qxpress already left today, we will ship out your parcel to Qxpress by tomorrow.

    Thank you
    Electronic House
    Question
    No problem. Thanks.
    Question
    No problem. Thanks.
    Answer
    No worries
    Question
    Hi. Saw status shipping scheduled on 17 Oct, does it means delivery to me or collect by qxpress?
    Answer
    Dear Customer,

    FYI. You will get the item by 17 - 19 Oct base on Qxpress schedule. They will delivery item to you.

    Thank you
    Electronic House
  • Answered
    Question
    sha******* 2018-09-22
    Answer
    Dear Customer,

    Yes. It is 2 years warranty and comes with 3 pin plug.

    Thank you
    Electronic House
    ★ Electronic House ★ 2018-09-23
  • Answered
    Question
    jas******* 2018-09-15
    Answer
    Private Enquiry
    ★ Electronic House ★ 2018-09-15
  • Answered
    Question
    che******* 2018-09-09
    Answer
    Dear Customer,

    All philips item is 2 years warranty unless otherwise state. Philips HD9216 is latest model.

    Thank you
    Electronic House
    ★ Electronic House ★ 2018-09-09
  • Answered
    Question
    tam******* 2018-06-29
    Answer
    Dear Customer,

    For payment issue, please contact Qoo10 directly.

    Thank you
    Electronic House
    ★ Electronic House ★ 2018-06-29
  • Answered
    Question
    cha******* 2018-06-24
    Answer
    Dear Customer,

    No stick coating.

    Thank you
    Electronic House
    ★ Electronic House ★ 2018-06-24
  • Answered
    Question
    pei******* 2018-06-08
    Answer
    Private Enquiry
    ★ Electronic House ★ 2018-06-08
  • Answered
    Question
    kat******* 2018-06-06
    Answer
    Dear Customer,

    All model are standard set without any lid.

    Thank you
    Electronic House
    ★ Electronic House ★ 2018-06-06
Ask Question

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Policy & Notice
How to Return/Exchange