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ShanBao
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Europe Korean high-end fashion dress/Banquet/Cocktail dress/Office occupation/elegant
177 items sold
10.90

Europe Korean high-end fashion dress/Banquet/Cocktail dress/Office occupation/elegant



Customer who recommended this item
383 (Based on 476 reviews)
Customer Satisfaction Score
87%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Please refer to the return or replacement request Seller 2017-05-04
Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (China)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (167)

Customer Photo Review board

Highly Recommend Good quality

Products for mature are better quality Mother likes most of the item

Group:H | item:G10(+S$5.50) | 选项名:Please fill in the color and size

+ Add this option
Apr 24, 2018
ete*******

Recommend Dresses order

Order 3 but the one in picture was having very different material from the photo

Group:I | item:G19(+S$5.50) | 选项名:Please fill in the color and size

+ Add this option
Apr 23, 2018
sun*******
Apr 21, 2018
mer*******
Apr 20, 2018
pau*******

Highly Recommend Good as usual

Good quality as usual. Repeated purchase.

Group:C | item:G17(+S$12.90)

Apr 19, 2018
str*******

Customer Review (476)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 24, 2018 ete*******
Recommend Apr 23, 2018 sun*******
Highly Recommend Apr 22, 2018 fun*******
Highly Recommend Apr 21, 2018 mer*******
Highly Recommend Apr 20, 2018 pau*******
Highly Recommend Apr 19, 2018 dor*******
Highly Recommend Apr 19, 2018 str*******
Highly Recommend Apr 18, 2018 oii*******
Recommend Apr 16, 2018 a93*******
Highly Recommend Apr 14, 2018 yee*******

Item Q&A(75)

Status
Question & Answer
Date
Member
Notice
Seller

Tip: the buyer received the goods (to the logistics company's delivery date began to calculate),Apply for replacement of not more than 10 days,Application Return return Not more than 7 days,Beyond time, do not accept. Thank you!
Return and replacement,Please make sure that the clothes are not washed and have no perfume。

Answered
2018-04-19
dor*******
User

I received the order today and would like to change to a larger size. My order was Colour Green and Size L.
I would like to change it to Colour Green and Size XL. The item is still in original packaging. Please provide
address of where I should send the item back to. The package does not show seller's address. Thank you.

Kindly respond ASAP and advise if i can change the item to a larger size. Do provide your mailing address.

User

Hi, change no problem.
But you need to pay their own mailing back freight.
Please tell me your order number

User

Order no. 253184999
Group I / Item: G18
Change size from L to XL
Color: Green
Pls provide mailing address I will pay for the cost.

User

We have sent you the address information through your order number.
Thank you

Answered
2018-04-07
k_i*******
User

Hi the item B-G20 is too tight for me, I would like to exchange for XL. Please let me know how to do it. Thank you.

User

Hi
Return no problem.
But you need to pay their own mailing back freight.
If it is determined to return, please contact me to ask for return address.
Thank you

Answered
2018-03-25
H51*******
User

Hi, do u have stock of U-G02 in small size? Thanks

User

I'm sorry, this dress is out of stock.

User

Hi, do you have stock for these dresses in small sizes
16G11
9G06
9G09
Thank you

User

These clothes are in stock, we can only provide the only size in the picture.
Thank you

Answered
2018-03-23
mic*******
User

Hi any stock for FP-G03 as it is present in your website but I cannot order as it is not in the pop up option

User

Hi
Dear buyer we will return to stock later
Thank you

Answered
2018-03-12
san*******
User

items received with GREAT disappointment !!

(1) the shipment is delayed (order was made in Jan and delivery in Mar)
(2) order for size XXL but it wrongly labelled (it seems like a M size) & I cannot fit on this blue dress
(3) the quality of the dress is far below standard and totally not what is advertised

Please advise your full address so I can return you the items for a FULL REFUND (S$48.60)!!
Awaiting your soonest reply !

User

I'm very sorry to disappoint you.
What's your order number?

User

order number 116459089 ordered on 25 Jan 2018
please call me if you need further clarification
+65 97576860

please provide me address so I can return the items for a REFUND asap.
Kindly reply me soonest !

User

The address information I have sent to you through your order.
Because the information you give me now is non-order status.
Thank you

User

i don't understand what is "non-order" status ? I am not able to see your address because in the envelope I received, the sender's address is covered by Qoo10 sticker so I DO NOT have a return address to return the items. Please let me know so I can send it back to you ASAP ! awaiting your early reply

i don't understand what is "non-order" status ? I am not able to see your address because in the envelope I received, the sender's address is covered by Qoo10 sticker so I DO NOT have a return address to return the items. Please let me know so I can send it back to you ASAP ! awaiting your early reply

User

I have agreed to your return request.
The address can be viewed in the return request.
thank you

User

have you received the returned item ? let me know your refund process thanks

User

You haven't sent the parcels. How do I receive the parcels?
We will deal with the refund in time after the package is received.
Thank you

User

i have sent it last week via registered post.

User

OK, if I receive the package, I will contact you in time.
Thank you

User

I just checked, the package has been delivered to you last week on 4-Apr. Please revert on the refund asap, thanks

User

Can you tell me the shopping cart number and tracking number?

User

cart no: 116459089 / order no: 245296460
it was delivered by Singapore Post registered mail, it is stated delivered and received on 4/4

User

I have agreed to your return request. Thank you.

User

please advise when you have made the refund to my credit card ? please advise so I can look out for the credit, thanks

User

Hi, usually a refund will be returned to the Payment account.
If you pay by credit card, a refund will be returned to your credit card.
If you use the QOO10 account to pay, a refund will return to the QOO10 account.
If you use PayPal payment, then the refund will return to PayPal .
Thank you

User

please advise if you have already made the refund to my account ? if so when ?

User

Of course

Answered
2018-03-03
wen*******
User

Hi, I have placed order since 25feb. Till date status still at shipping request. No action taken on your side. Pls see attached pic on my orders and advise asap.

User


I'm very sorry to have kept you waiting.
We will arrange the delivery of your order as soon as possible.
Thank you

Answered
2018-02-26
jie*******
User

Secret Inquiry

Secret Inquiry

User

Secret Inquiry

Answered
2018-02-07
tay*******
User

If u ship out onli on27feb will i be able to receive on 5-6 March? Cos i have dinner on d 7 march?

User

I'm sorry, I can't guarantee that.
Because after the Chinese new year, the logistics company will be very busy.
The delivery time of the package is not so fast.

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