Beautiful.Me
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3 Packs /4 Packs GOON Diapers from JAPAN!!  [*FREE 1pack Goon Baby Wipes 70s]
90.00

GOON3 Packs /4 Packs GOON Diapers from JAPAN!! [*FREE 1pack Goon Baby Wipes 70s]

See all GOON items

Customer who recommended this item
1827
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Authenticity Seller Jun 28, 2016
Delivery Policy Seller Jun 28, 2016
Return & Exchange Policy Seller May 23, 2016
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (581)

Customer Review (1,779)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 23, 2018 qoo***
Highly Recommend Sep 23, 2018 idd***
Highly Recommend Sep 22, 2018 She***
Highly Recommend Sep 22, 2018 Pau***
Highly Recommend Sep 22, 2018 esh***
Netural Sep 22, 2018 pum***
Highly Recommend Sep 21, 2018 lin***
Highly Recommend Sep 21, 2018 pat***
Highly Recommend Sep 21, 2018 bry***
Highly Recommend Sep 21, 2018 Pri***

Item Q&A(130)

Status
Question & Answer
  • Notice

    Authenticity

    We work with 300 of the top global brands in Beauty, Health and Baby products and purchase high quality, genuine products from our brand partners so that what you buy is 100% authentic.
    Beautiful.Me
  • Notice

    Delivery Policy

    At BEAUTIFUL.ME, we aim to deliver your order to you within 3 to 5 working days, from the date of order. The delivery time estimate depends on our courier partners' dispatching schedules and routing, as well as traffic and weather conditions.



    Beautiful.Me
  • Notice

    Return & Exchange Policy

    1. Submission of claims

    Any return of exchange of items will be applicable within 7 days upon receiving of the item

    2. Any shortage of item or wrong item received

    Provide picture of the item contents within the parcel package
    Shipping fee will be incurred from seller end

    3. Defective item issue

    Provide picture of the defective area of the received item
    Shipping fee will be incurred from seller end

    4. Any change of mind from buyer's end

    Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    Provide picture of the item to seller end
    Shipping fee will be incurred from buyer end

    5. How to submit return or exchange from the buyer's end?

    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    Beautiful.Me
  • Unanswered
    Question
    Suy******* 2018-09-21
    Answer
    Hi there, thank you for purchasing item with us. We can assist you with the item exchange. It would cost you $8 exchange fee + price difference if any . Kindly let us know once you are ready to pay, we will send a link via online to make payment. Thank you and have a nice day !
    Beautiful.Me 2018-09-21
    Question
    Yes ok for the exchange. Kindly send me the link for payment please. Thank you!
  • Answered
    Question
    ida******* 2018-09-20
    Question
    Hello?? Seriously, you need to work on your shipping & customer service. Accuracy & speed is important especially for daily commodities!
    Arrange ASAP for a re-delivery. You gave me XL pants boy. I ordered XXL pants boy. And please reply ASAP.
    Answer
    Hi there, we apologize for the mistake made. Please allow us 1-2 working days to process an exchange of GOO.N Pants XL38 [BOY]JV into GOO.N Pants XXL28 [BOY] JV . Appreciate your patience on this matter. Thank you and have a nice day !
    Beautiful.Me 2018-09-21
  • Answered
    Question
    ljl******* 2018-09-19
    Answer
    Hi there, sorry for the mistake. We will be redelivering a new parcel to you within 1-3 working days using our own driver. So the collection and re-delivery will be done by the same person. By the way we would like to apologise for the delay and mistake in your order as our logistic team might have overlook your order. We have given feedback to the respective teams not just to ensure that the same incident will be avoided, but to improve ourselves to continuously serve you better. We apologise for all the trouble caused. We would appreciate your support and understanding on this matter. Thank you and have a nice day ahead
    Beautiful.Me 2018-09-20
  • Answered
    Question
    pis******* 2018-09-19
    Answer
    Hi there, kindly provide us with your order number for us to check on delivery progress. We aplogize for any inconvenience caused . Have a nice day !
    Beautiful.Me 2018-09-20
    Question
    Hi, the order number is 275097171. Thanks and awaiting for your reply.
    Answer
    Hi there. Currently, your parcel has been picked and packed and is ready to be shipped out. You may check your delivery status 1-2 working days from now through: http://qxpress.asia/eng/html/customer_tracking.html . Tracking number: SGP137276968. Thank you and have a great day.
    Question
    Ok thanks!
    Answer
    You're most welcome and have a nice day.
  • Answered
    Question
    ljl******* 2018-09-19
    Answer
    Hi there, sorry for the mistake. We will be redelivering a new parcel to you within 1-3 working days using our own driver. So the collection and re-delivery will be done by the same person. By the way we would like to apologise for the delay and mistake in your order as our logistic team might have overlook your order. We have given feedback to the respective teams not just to ensure that the same incident will be avoided, but to improve ourselves to continuously serve you better. We apologise for all the trouble caused. We would appreciate your support and understanding on this matter. Thank you and have a nice day ahead
    Beautiful.Me 2018-09-20
  • Answered
    Question
    jol******* 2018-09-18
    Answer
    Hi there, for any exchange there will be a delivery fee of $8. Thank you and have a nice day.
    Beautiful.Me 2018-09-19
  • Answered
    Question
    ida******* 2018-09-17
    Answer
    Hi there. Our sincere apology on the delay to reply and delivery. Your orders has been split to 3 parcels. Parcels for order number 274488063 is out for delivery.Hence, you will receive your items by today or tomorrow. You may check your delivery status through: http://www.sf-express.com/sg/en/ . Tracking number: 080041899756. For the other 2 orders it is delivered via Q Express. You may check your delivery status through: http://qxpress.asia/eng/html/customer_tracking.html . Tracking number: SGP137164028 and SGP137164028. Thank you and have a great day.
    Beautiful.Me 2018-09-18
    Question
    The diapers have arrived but they are wrong size! I ordered Pants (Boy) XXL...you sent XL. Can you please rectify this as soon as posibble?? As it is, there is alrrady a delay and yet you sent wrong size
    Answer
    Hi there, we apologize for the mistake made. Please allow us 1-2 working days to process an exchange of GOO.N Pants XL38 [BOY]JV into GOO.N Pants XXL28 [BOY] JV . Appreciate your patience on this matter. Thank you and have a nice day !
  • Answered
    Question
    Che******* 2018-09-13
    Answer
    Private Enquiry
    Beautiful.Me 2018-09-14
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Policy & Notice
How to Return/Exchange